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In case the appliance does not work properly, check the following lists before consulting the dealer
and service center.
symp
to
m
s
Rice is half-cooked or layered.
Beans (Mixed Rice) are
half-cooked.
If rice is overcooked or too
starchy.
If water overflows during
cooking.
When it smells during
warming.
“
”
is displayed.
t
hings
to
c
he
ck
• Did you use the measuring cup?
• Did you measure the appropriate amount of
water?
• Did you rinse the rice properly?
• Did you presoak the rice for too long before
cooking?
• Was the rice too dry?
• Were the beans (Mixed Rice) too dry?
• Did you select the correct mode?
• Did you measure the appropriate amount of water?
• Did’nt you open the lid during the steaming stage?
• Did you use the measuring cup?
• Did you measure the appropriate amount of water?
• Did you select the correct mode?
• Is the lid closed in a correctr way?
• Was the Power Plug plugged into the outlet
during warming?
• Was the Warm mode on over 12 hours? Was the
amount of rice too small?
• Is there a rice paddle or cold rice in the Inner Pot
during warming?
• “
” indicats that there is a problem with the
Temperature Sensor.
Warming time blinks during
warming.
• Has it been 24 hours since the time you set the
Warm mode?
• The warming time on the screen blinks after 24 hours of
warming.
• Close the lid completely.
• Keep the appliance plugged during warming.
• Keep the warming time less than 12 hours.
• Do not warm cold rice or other kinds of food.
• Unplug the appliance and consult the dealer and service
center.
• Presoak the beans(Mixed Rice) before cooking and use
the Mixed Rice/Brown Rice mode. Some kinds of grains
can be half-cooked.
• Please refer to the page 16.
• Add the amount of water that is equal to the half amount
of the one water level scale.
• Please refer to the page 16.
• Select the desired mode correctly.
• Measure the appropriate amount of water.
• Do not open the lid until the steaming stage is over.
• Make sure that “
” appears on the display by
pressing the START/QUICK button after selecting the
desired mode.
• Did you press the START/QUICK button?
• Were there any problems of electricity such as a
blackout?
Rice is not cooked
If brown rice is not properly
germinated.
• Did you germinate the brown rice over the
specified capacity?
• Did you use dried brown rice?
• Cook appropriate amount of brown rice within the
specified capacity.
• Dried or contaminated brown rice might not be
germinated properly.
Troubleshooting
