CTP Systems CTPhone 1900, Applications Manual

Page: 107 / 132

DOC00101-01 5-19
Diagnostics and Troubleshooting
Replacing a Defective Handset
Step Procedure
1 In the Wireless Manager tool bar, click
2 In the Configure Window menu bar, pull down the Select Database
menu.
3 Click User Database.
4 From the User Database toolbar, click Get.
The current CTPhone Controller
information displays.
5 Highlight the handset ID to be replaced and delete the ID.
6 From the User Database toolbar, click Send.
CTPhone Wireless Manager prompts for
confirmation.
7 Click OK. The new data is uploaded to the CTPhone Controller.
8 Input the original handset ID.
9 From the User Database toolbar, click Send.
CTPhone Wireless Manager prompts for
confirmation.
10 Click OK. The data is uploaded to the CTPhone Controller.
11 Go off-hook and press
The new ESN is locked into the CTPhone Controller.
CALL