21
Section 2 System Programming
Format:
* 2 5 abcd #
abcd = extension number
Description: Assign an extension to be Operator No 1 at Auto Attendant Mode.
When external caller dial 0, his call will be transferred to operator.
Example: Assign extension 8006 to be Operator No.1
*
0
5
2
0
8
Pick up 8001 Input * 25 8006 # Du Hang up
Unlock
6
#
* Any extension can be assigned as Operator extension, use its current
extension number when setting.
* At Auto-attendant mode, when external caller dial 0, his call will be
transferred to Operator No.1.
The incoming call will be auto transferred to Operator No.2 when operator
No.1 is busy.
2.24 Operator No 1 At Auto-Attendant Mode
Format:
* 2 6 abcd #
abcd = extension number
Description: Assign an extension to be Operator No 2 at Auto Attendant Mode.
The incoming call will be auto transferred to Operator No. 2 when
Operator No.1 is busy.
Example: Assign extension 8026 to be Operator No. 2.
*
0
6
2
2
8
Pick up 8001 Input * 26 8026 # Du Hang up
Unlock
6
*
At Auto-attendant mode
, when external caller
dial 0
, his call will be
transferred to Operator No.1.
The incoming call will be auto transferred to Operator No.2 when Operator
No.1 is busy. The system will send out
message
,"the extension is busy,
please dial other extension" when both of operator extensions are busy.
* No matter at
Auto-attendant mode or Operator attendant mode
, internal
extension will be connected with Operator No.1 first when he
dial 9
, if No.1
operator is busy, his call will be auto transferred to Operator No.2.
The system will send
busy tone
when both of operator extensions are busy.
* The default Operator No.1 extension is 8002, Operator No.2 extension is 8003.
#
2.25 Operator No 2 At Auto-Attendant Mode