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Limited Warranty Statement:
Products manufactured by Crusader are warranted to the original user only to be free of defects in
material and workmanship for a period as specified below. This warranty only applies to the original
purchaser and is not transferable.
UV SYSTEMS
Ten (10) year Limited Warranty on the stainless steel reactors, from the date of
original purchase, or installation (proper documentation required for verification).
ELECTRONICS
Three (3) year Limited Warranty on the ballasts and controllers, from the date of
original purchase, or installation (proper documentation required for verification).
UV LAMPS, UV SENSORS & QUARTZ SLEEVES
One (1) year Limited Warranty on all Crusader ultraviolet lamps, UV sensors and
quartz sleeves from the date of original purchase, or installation (proper
documentation required for verification).
Crusader warrants that it will repair, replace or refund, at Crusader’s sole option, any ultraviolet
system or component that is defective in materials or workmanship for the period as outlined
above, subject to the “Limitations of Warranty” as outlined below. Crusader’s liability under this
warranty shall be limited to repairing or replacing at Crusader’s option, without charge, F.O.B.
Crusader’s factory or authorized service depot, any product that Crusader manufactures. Crusader
will not be liable for any costs of removal, installation, transportation, or any other charges which
may arise in connection with a warranty claim. Products which are sold but not manufactured by
Crusader are subject to the warranty provided by the manufacturer of said products and not by
Crusader’s warranty. Crusader will not be liable for damage or wear to products caused by
abnormal operating conditions, accident, abuse, misuse, unauthorized alteration or repair, or if the
product was not installed in accordance with Crusader’s printed installation and operating
instructions.
LIMITATIONS OF WARRANTY
This warranty does not apply to any of the following:
Water Quality Parameters lie outside of the following ranges
Hardness > 120 mg/L (7 gpg)
Iron > 0.3 mg/L (ppm)
Manganese > 0.05 mg/L (ppm)
Tannins > 0.1 mg/L (ppm)
Turbidity > 1 NTU
Transmittance (UVT) < 75%
A product that has been incorrectly installed according to the technical installation
manual.
A product that has been modified in any manner, unless approved by the manufacturer.
A product where the serial number has been altered defaced or removed.
Damage caused by the use of parts that are not compatible, suitable and/or authorized
by Crusader for use with the product (e.g. non-original lamps or sleeves).
Damage caused during shipment of the product.
Water damage is found inside ballast housing or controllers.
Product is installed outdoors in direct contact with the environment (rain).
Product is installed in freezing temperatures.
