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PMS 711

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10.25.12

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1. Pre-Installation Steps

1.1 Box Contents
The following list contains the items that are included 

in  the  complete  configuration  for  this  device.  Please 

contact CRU if any items are missing or damaged: 

Accessories 

Quantity

RTX800-TR Enclosure

1

Thunderbolt Cable

1

Power Cord

1

Quick Start Guide

1

1.2  Identifying Parts of your RTX800-TR 

Drive Power

 

and Activity LEDs

Ejection Handle

TrayFree Bay

Thunderbolt 

Ports

Power Port

Power 

Switch

Cooling Fans

1.3 Warnings and Notices 

Please read the following before beginning installation.

General Care

•  Proper  grounding  is  strongly  recommended  to 

prevent electrical damage to the enclosure or 
other connected devices, including the computer 

Table of Contents  

1. Pre-Installation Steps

2

1.1 Box Contents

2

1.2 Identifying Parts of your RTX800-TR

2

1.3 Warnings and Notices

2

2. Introduction to RAID

3

2.1 Summary of RAID Levels

3

3. Installation Steps

3

3.1 Hard Drive Installation

3

3.2 Operating Your RTX Enclosure

3

3.2.1 Installing Thunderbolt Drivers

4

3.2.2 Install ATTO ConfigTool

4

3.2.3 Configuring RAID

4

4. Customizing a RAID Setup

5

5. Configuring Drive Redundancy

5

5.1 Create a Hot Spare Pool

5

5.2 Enable Auto-Rebuild

6

6. Change RAID Group Properties

6

7.  Recovering From A Failed Hard Drive or RAID 

Group

6

7.1 Rebuilding the RAID Group

7

7.1.1 Automatic Replacement

7

7.1.2 Manual Replacement

7

7.1.3  Recovery from Replacement of a Wrong 

Drive

7

7.2 Data Recovery

7

8. RAID Notifications

8

8.1  Configuring Visual, Audible, and System 

Log Alerts

8

8.2 Configuring E-Mail Notifications

8

8.3 Retrieving System Logs

9

9.  Usage with Mac and Windows Operating 

Systems

9

9.1 Usage with Mac OS X

9

9.1.1 Formatting the RAID Group

9

9.1.2 Mounting and Unmounting Volumes

9

9.2 Usage with Windows Operating Systems

9

9.2.1 Formatting the RAID Group

9

9.2.2 Mounting and Unmounting Volumes

10

10. RAID is Not A Backup

10

11. Technical Specifications

11

Summary of Contents for RTX 800-TR

Page 1: ...no trays no tools The rugged TrayFree bays are rated for over tens of thousands of insertions Provides up to 32TB of storage for video editing visualization simulation high capacity storage or backups of large amounts of data Dual Thunderbolt interfaces allow the fastest connection to your Mac or PC host at rates up to 10 Gbps in both directions and at the same time This kind of performance can tr...

Page 2: ...ction to RAID 3 2 1 Summary of RAID Levels 3 3 Installation Steps 3 3 1 Hard Drive Installation 3 3 2 Operating Your RTX Enclosure 3 3 2 1 Installing Thunderbolt Drivers 4 3 2 2 Install ATTO ConfigTool 4 3 2 3 Configuring RAID 4 4 Customizing a RAID Setup 5 5 Configuring Drive Redundancy 5 5 1 Create a Hot Spare Pool 5 5 2 Enable Auto Rebuild 6 6 Change RAID Group Properties 6 7 Recovering From A ...

Page 3: ...t commonly used by those seeking an optimal balance of speed and data safety however ATTO DVRAID is optimized for applications such as video production that require a high data transfer rate RAID Level Description Required No of Drives Fault Tolerance JBOD Known as Just a Bunch Of Disks This is not a type of RAID as each disk is created with its own inde pendent volume There is no data protection ...

Page 4: ...g the included Thunderbolt cable d Flip the power switch on the rear of the unit to turn on the RTX enclosure 3 2 1 Installing Thunderbolt Drivers a Download the appropriate Thunderstream SC 3808E driver for your operating system from the RTX800 TR product page www cru inc com products RTX800 TR php b On Windows machines open the ZIP file and run the included EXE file Press the Unzip button and th...

Page 5: ...d click on Delete Hot Spares 4 Customizing a RAID Setup a After following the steps in Section 3 2 3 select HDD Group and click OK b Enter the name for the new RAID group in the Name field The name must be unique and no more than 14 characters c Select the RAID level from the Level drop down box See Section 2 1 for a list and description of the available RAID levels d Select the interleave value u...

Page 6: ...ng rebuild Section 7 2 Data Recovery RAID 4 RAID 5 Error on one drive Section 7 1 1 Automatic Replace ment or Section 7 1 2 Manual Re placement Mistaken replacement of a good drive when another member of its RAID group has failed Section 7 1 3 Recovering from Replacement of a Wrong Drive Error during rebuild Section 7 2 Data Recovery Errors on two or more drives Section 7 2 Data Recovery 5 2 Enabl...

Page 7: ...o way to put this RAID group back online Once the data is backed up use only good drives to create a new RAID group and then restore the data to it RAID 6 Errors on one or two drives Section 7 1 1 Automatic Replace ment or Section 7 1 2 Manual Re placement Mistaken replacement of good drive s when other members of the RAID group have failed Section 7 1 3 Recovering from Replacement of a Wrong Driv...

Page 8: ...used 8 RAID Notifications RAID event notifications can be configured using the Notifications tab in the host system properties panel within the ATTO ConfigTool a From the Device Listing panel on the left expand the list and select the computer that your RTX is plugged into If the RTX enclosure is plugged into the computer you are currently using select localhost b Select the Notifications tab that...

Page 9: ...ol Service will attempt to connect to the email server using the SSL protocol When unchecked all notification emails will be unencrypted when sent Port The port number of the email server Notification Addresses Input the email addresses that the notification emails will be sent into these three text fields Each field may contain more than one address each separated by a comma Each text field can b...

Page 10: ...fsite Without an effective backup strategy recovering data may be impossible or the cost of data recovery may be quite expensive The CRU warranty does not cover costs associated with data loss nor do the warranties of other data storage manufacturers Plan accordingly and backup data to minimize downtime Box labeled C in the picture below says Not Initialized you ll need to initialize the volume be...

Page 11: ...authorized to make any modification extension or addition to this warranty In no event will CRU or its suppliers be liable for any costs of procurement of substitute products or services lost profits loss of information or data computer malfunction or any other special indirect consequential or incidental damages arising in any way out of the sale of use of or inability to use any CRU product or s...

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