18
49-3000063
TROUBLESHOOTING TIPS
Troubleshooting Tips...
Before you call for service
Problem
Possible Cause
What To Do
Dryer shakes or
makes noise
Some shaking/noise is normal.
Dryer may be sitting unevenly.
Move dryer to an even floor space, or adjust leveling legs as
necessary until even .
Clothes take
too long to dry
Improper or obstructed
ducting
Check the Installation Instructions to make sure the dryer
venting is correct .
Make sure ducting is clean, free of kinks and unobstructed .
Check to see if outside wall damper operates easily .
Improper sorting
Separate heavy items from lightweight items (generally, a
well-sorted washer load is a well-sorted dryer load) .
Large loads of heavy fabrics
(like beach towels)
Large, heavy fabrics contain more moisture and take longer to dry .
Separate large, heavy fabrics into smaller loads to speed drying
time .
Controls improperly set
Match control settings to the load you are drying .
Lint filter is full
Clean lint filter before every load .
Blown fuses or tripped
circuit
breaker
Replace fuses or reset circuit breakers . Since most
dryers use 2
fuses/breakers, make sure both are operating .
Overloading/combining loads
Do not put more than one washer load in the dryer at a time .
Underloading
If you are drying only one or two items, add a few items to ensure
proper tumbling .
eDry is enabled
The
eDry
feature is designed to operate your dryer in the most
energy efficient mode, which is not always the fastest mode . In
some instances, dry times may be extended to reduce overall
energy usage for the cycle .
The Dry dryness
level was
chosen but load
is still damp
Load consists of a mixture of
heavy and light fabrics
When combining heavy and light fabrics in a load, choose
More
Dry.
Exhaust system is blocked
Inspect and clean exhaust system .
Control buttons
not responding
Controls accidentally put in
service mode
Press
Start/Pause.
Controls accidentally put in
lock mode
Hold the
eDry
button for 3 seconds to unlock the dryer .
Controls performed an
incorrect operation
Reset the in-house breaker .
Dryer doesn’t
start
Control panel is “asleep”
This is normal . Press
Power
to activate the control panel .
Dryer is unplugged
Make sure the dryer plug is pushed completely into the outlet .
Fuse is blown/circuit breaker
is tripped
Check the building’s fuse/circuit breaker box and replace fuse or
reset breaker .
NOTE:
Electric dryers use two fuses or breakers .
Dryer was accidentally paused
when starting Delay Dry
If the light on the
Start/Pause
button is flashing, the dryer is
paused . Press
Start/Pause
to restart the countdown .
No numbers
displayed
during cycle,
only lights
Dryer is continuously
monitoring the amount of
moisture in the clothes
This is normal . When the dryer senses a low level of moisture in
the load, the dryer will display the dry time remaining .
Time Remaining
jumped to a
lower number
The estimated time may
change
when a smaller load
than usual is drying
This is normal .
Cannot make a
selection and
the dryer beeps
twice
The dryness Level, Temp or
option that you are trying to
select is incompatible with
the chosen dry cycle
This is normal .
Dryer is running
but END is
displayed in
Time Remaining
The Ext Tumble option was
chosen
This is normal . During extended tumbling, the time remaining is
not displayed . The extended tumbling option lasts approximately
60 minutes .
Clean Lint Filter
(message)
Power button was activated
Press
Start/Pause
to begin a dry cycle and the message will
disappear .