20
MAINTENANCE
TROUBLE SHOOTING
PROBLEMS
POSSIBLE CAUSES
POSSIBLE SOLUTIONS
Washer Dryer fails to
operate.
¬ Poor connection to the power supply.
¬ Power failure.
¬ The washer door is not properly closed.
¬ Machine has not been switched on.
_ Check connection to the power supply.
_ Check the power supply.
_ Make sure the washer door is closed properly.
_ Make sure the machine is switched on.
Washer Dryer cannot be
filled with water.
¬ Water tap is not turned on.
¬ Water pressure is less than 0,03 MPa.
¬ The inlet hose is kinked.
¬ Water supply failure.
¬ The program knob is not properly set.
¬ The washer door is not properly closed.
_ Turn water tap on.
_ Check water pressure.
_ Check the inlet hose for bends.
_ Ensure the water supply.
_ Make sure the program knob is properly set.
_ Make sure the washer door is closed properly.
Machine is continually
filling and draining.
¬ The height of the drain hose is below 80 cm.
¬The drain hose is in water.
_ Make sure the height of the drain hose is within 80 - 100 cm.
_ Make sure the drain hose is not in water.
Drainage failure.
¬ Drain hose is blocked.
¬ Drain hose end is more than 100 cm
above the floor level.
¬ The filter is blocked.
_ Unblock the drain hose.
_ Make sure the drain hose end is less
than 100 cm above floor level.
_ Unblock the filter.
Strong vibration while
spinning.
¬ Not all transportation bolts have been
removed.
¬ Washer dryer is located on an
uneven surface or is not level.
¬ Machine is overloaded.
_ Check if all transportation bolts have been removed.
_ Make sure the washer dryer is on
an even surface and levelled.
_ Reduce amount of laundry in the drum.
Operation stops before
completing wash cycle.
¬ Water or electricity failure.
_ Check the power supply.
Operation stops for a
period of time.
¬ Washer dryer gives an error message.
_ Wait until cycle is complete
_ See display codes on previous page.
Excessive foam in the
drum.
¬ The detergent is not a low-foaming
type or for manual wash.
¬ Excessive use of detergent.
_ Check if your detergent is appropriate.
_ Reduce amount of detergent used.
Automatic adjustment of the
washing time.
¬ The washing program duration will be adjusted according to
the initial water temperature.
_ This is normal and doesn't affect the
functionality.
Spinning fails
¬ Unbalance of the laundry
_
Add clothes or run a spinning program again.
TROUBLESHOOTING
In the unlikely event of difficulties with your appliance please follow the troubleshooting guide below. If the problem persists,
contact the retailer if the machine is still within the guarantee period. If an error code is displayed, please refer to the error
code guide below.
