Crestron RMC3 Operation And Installation Manual Download Page 3

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Crestron

RMC3

3-Series Room Media Controller

Contents

3-Series Room Media Controller: RMC3

Introduction ...............................................................................................................................1

Features and Functions ................................................................................................1

Specifications ..............................................................................................................6

Physical Description..................................................................................................10

Setup ........................................................................................................................................15

Network Wiring.........................................................................................................15

Identity Code .............................................................................................................15

Installation.................................................................................................................16

Hardware Hookup .....................................................................................................19

Additional Configuration...........................................................................................20

Uploading and Upgrading........................................................................................................21

Establishing Communication.....................................................................................21

Programs and Firmware ............................................................................................22

Configure for Operations .........................................................................................................24

Set Date and Time .....................................................................................................24

Online Configuration.................................................................................................24

Problem Solving ......................................................................................................................27

Troubleshooting.........................................................................................................27

Check Network Wiring..............................................................................................29

Reference Documents................................................................................................30

Further Inquiries ........................................................................................................30

Future Updates ..........................................................................................................30

Return and Warranty Policies ..................................................................................................31

Operations & Installation Guide – DOC. 7558B

Contents

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Summary of Contents for RMC3

Page 1: ...Crestron RMC3 3 Series RoomMediaController Operations Installation Guide ...

Page 2: ...rcuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help Industry Canada IC Compliance Statement CAN ICES 3 B NMB 3 B Crestron the Crestron logo 3 Series 3 Series Control System Cresnet Crestron Control Crestron Fusion Crestron Mobile Pro Crestron Studio Crestron Toolbox Fusion EM Fusion RV RoomView and Smart Graphics are either...

Page 3: ...tallation 16 Hardware Hookup 19 Additional Configuration 20 Uploading and Upgrading 21 Establishing Communication 21 Programs and Firmware 22 Configure for Operations 24 Set Date and Time 24 Online Configuration 24 Problem Solving 27 Troubleshooting 27 Check Network Wiring 29 Reference Documents 30 Further Inquiries 30 Future Updates 30 Return and Warranty Policies 31 Operations Installation Guide...

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Page 5: ...t Cresnet and Ethernet connectivity provides full support for the full line of Crestron touch screens keypads dimmers shades thermostats and other peripherals Featuring the 3 Series control engine the RMC3 provides a robust feature packed controller that is ideal for mass deployment across college campuses corporate office buildings museums MDUs hotels and convention centers Features and Functions...

Page 6: ...atible to run existing SIMPL programs Full Unicode multilanguage support Increased network throughput and security Secure access through Active Directory integration or standalone account management Hardware level security using 802 1x authentication Built in web server IPv6 ready USB On The Go port Power over Ethernet PoE network powered Compact stackable Integrator Friendly Enclosure IFE micro f...

Page 7: ...on of each program and for changes to be made to one program without affecting the whole Even as a system grows processing resources can easily be shifted from one 3 Series processor to another without rewriting any code The end benefit is dramatically simplified upgradability with minimal downtime whether implementing changes on site or remotely via the network Robust Ethernet and IP Control High...

Page 8: ...ing monitoring and control of rooms and technology from a central help desk Fusion EM Energy Management Software enables organizations to reduce energy consumption by tracking real time usage and automating control of lighting shades and HVAC SNMP Support Built in SNMP support enables integration with third party IT management software allowing network administrators to manage and control Crestron...

Page 9: ...of occupancy sensors power sensors door switches or anything else that provides a dry contact closure or low voltage logic signal Additional control ports lighting and motor controls and other types of interfaces can be added easily using Crestron DIN Rail Series lighting and automation modules BACnet IP Native support for the BACnet IP communication protocol provides a direct interface to third p...

Page 10: ...fits almost anywhere and enables a variety of installation options Its shape allows multiple RMC3s and other IFE compliant devices to be stacked together Using the included mounting bracket it can be fastened to any flat surface or snapped onto a standard DIN rail Rack mount and pole mount options sold separately are also available Specifications Specifications for the RMC3 are listed in the follo...

Page 11: ...and 802 3at Type 1 compliant Cresnet Cresnet master mode USB Supports computer console and USB mass storage devices via USB OTG On The Go port RS 232 422 485 For 2 way device control and monitoring Supports RS 232 RS 422 or RS 485 up to 115 2 kBd with hardware and software handshaking IR Serial Supports 1 way device control via infrared up to 1 2 MHz or serial TTL RS 232 0 5 V up to 115 2 kBd Powe...

Page 12: ...44 mm Surface DIN rail mounting bracket included optional rack mount and pole mount kits sold separately Dimensions Height 1 35 in 35 mm 1 77 in 45 mm with bracket Width 5 04 in 128 mm 5 36 in 137 mm with bracket Depth 2 86 in 73 mm Weight 7 oz 180 g Available Accessories 3 Series BACnet IP Support 3 Series Native BACnet IP Interface License CEN SW POE 5 5 Port PoE Switch CEN SWPOE 16 16 Port Mana...

Page 13: ...t Software SW RMC3 10PROG 10 Program MPA Support License for RMC3 XPanel Crestron Control for Computers 1 To enable modular programming architecture on the RMC3 requires the purchase of one SW RMC3 10PROG license The license enables support for running up to 10 simultaneous programs on a single RMC3 The license is not required if running only one program on the RMC3 2 License required The RMC3 sup...

Page 14: ...es information on the connections controls and indicators available on the RMC3 RMC3 Physical View Front RMC3 Physical View Rear RMC3 Overall Dimensions Front 5 04 in 128 mm RMC3 Overall Dimensions Rear 1 35 in 35 mm 10 Room Media Controller RMC3 Operations Installation Guide DOC 7558B ...

Page 15: ...oller RMC3 Overall Dimensions Top 2 86 in 73 mm RMC3 Connectors Controls and Indicators Front 1 2 3 4 5 6 7 7 8 RMC3 Connectors Controls and Indicators Rear 9 10 11 12 13 Operations Installation Guide DOC 7558B Room Media Controller RMC3 11 ...

Page 16: ...ED indicates communication with Cresnet system 3 MSG LED 1 Red LED indicates that processor has generated an error message 4 LAN PoE2 Green LED Amber LED Pin 8 Pin 1 1 8 pin RJ 45 with 2 LED indicators 10BASE T 100BASE TX Ethernet port Power over Ethernet compliant Green LED indicates 100BASE TX link status Amber LED indicates Ethernet activity PIN SIGNAL PIN SIGNAL 1 TX 5 N C 2 TX 6 RX 3 RX 7 N C...

Page 17: ... miniature push button for software reset restarts the SIMPL program 8 USB OTG 1 USB Type Mini AB female USB OTG port for computer console and USB mass storage devices 6 ft A male to Mini B male cable and A female to Mini A male adapter included 9 DIGITAL IN 1 2 1 3 pin 3 5 mm detachable terminal block comprising 2 digital inputs referenced to GND Input voltage range 0 24 Vdc Logic threshold 2 0 V...

Page 18: ... and software handshaking support RS 232 RS 422 RS 485 GND GND GND TX TX TX RX RX RX Not Used RTS TX TX RX CTS RX Not Used 13 G 1 4 40 screw chassis ground lug 1 Interface connectors for NET DIGITAL IN 1 2 RELAY 1 2 IR 1 2 and COM ports are provided with the unit 2 The pinout table indicates signal connections Power dc applied by Ethernet power sourcing equipment PSE can connect to signal pins or ...

Page 19: ... calculators For networks with 20 or more devices use a Cresnet Hub Repeater CNXHUB sold separately to maintain signal quality For more details refer to Check Network Wiring on page 29 Identity Code NOTE The latest software can be downloaded at www crestron com software Net ID The Net ID of the RMC3 has been factory set to 02 The Net ID is defined as the Master control system on the Cresnet networ...

Page 20: ... Consideration must be given if installed in a closed area since the operating ambient temperature of the environment may be greater than the room ambient temperature Contact with thermal insulating materials should be avoided on all sides of the unit Surface Mounting The RMC3 can be mounted horizontally or vertically onto the top or bottom of a flat surface To mount the RMC3 onto a flat surface p...

Page 21: ...ron RMC3 3 Series Room Media Controller Surface Mounting Mounting Bracket Right Flange Left Flange Screws Phillips Pan Head 2 6 32 x 3 8 Operations Installation Guide DOC 7558B Room Media Controller RMC3 17 ...

Page 22: ... not shown in the illustration over the top edge of the DIN rail and then push the DIN rail release tab upward to lock the mounting bracket onto the rail 4 Align the slots on the bottom of the RMC3 with the RMC3 mounting tabs of the bracket and then press the RMC3 into the bracket until the RMC3 snaps into place 5 Optional Secure the RMC3 in the mounting bracket by using the two included 6 32 x 3 ...

Page 23: ...E Powered Device NET To From Network Device USB OTG Hardware Connections for the RMC3 Rear DIGITAL IN 1 2 From Control Devices RELAY 1 2 To Controllable Devices IR 1 2 To IR Controlled Devices COM 1 2 To From RS 232 422 485 Devices Ground NOTE Ensure that the unit is properly grounded by connecting the chassis ground lug to an earth ground building steel Operations Installation Guide DOC 7558B Roo...

Page 24: ...oduct in an area that exceeds the environmental temperature range listed in the table of specifications Additional Configuration The RMC3 can be configured from a web browser For details refer to Online Configuration on page 24 20 Room Media Controller RMC3 Operations Installation Guide DOC 7558B ...

Page 25: ...Crestron software and any files on the website are for authorized Crestron dealers and Crestron Service Providers CSPs only New users must register to obtain access to certain areas of the site including the FTP site Establishing Communication Use Crestron Toolbox for communicating with the RMC3 refer to the Crestron Toolbox help file for details There are two methods of communication USB and TCP ...

Page 26: ...ox version 1 15 143 or later 2 Click on the RMC3 to display information about the device Programs and Firmware Program or firmware files may be distributed from programmers to installers or from Crestron to dealers Firmware upgrades are available from the Crestron website as new features are developed after product releases One has the option to upload programs via the programming software or to u...

Page 27: ...t register to obtain access to certain areas of the site including the FTP site Upgrade RMC3 firmware via Crestron Toolbox 1 Establish communication with the RMC3 and display the System Info window 2 Select Functions Firmware to upgrade the RMC3 firmware Operations Installation Guide DOC 7558B Room Media Controller RMC3 23 ...

Page 28: ...lbox select Functions System Clock 3 Set the date and time Online Configuration The RMC3 can be configured using the built in web based setup tool 1 Using Internet Explorer navigate to http xxx xx xx xxx setup where xxx xx xx xxx is the IP address of the control system NOTE The web based setup tool is only accessible from Internet Explorer NOTE If a security warning is displayed click Install to c...

Page 29: ...Crestron RMC3 3 Series Room Media Controller Splash Screen 2 Click Setup to display the RMC3 Setup menu RMC3 Setup Menu Operations Installation Guide DOC 7558B Room Media Controller RMC3 25 ...

Page 30: ...MAC address settings Click Advanced Settings to specify DNS servers web server settings and SSL settings Click MyCrestron Dynamic DNS to configure the myCrestron com Dynamic DNS service Click Ethernet Diagnostics to test Ethernet communications Click Reboot to reboot the RMC3 Application Setup selects programs to be loaded on startup and controls which programs are running Input Output Control con...

Page 31: ...ection to the device Device does not function Device is not receiving power from a Crestron power source Use the provided Crestron power source Verify connections MSG LED illuminates A hardware or software failure exists Verify that hardware configuration matches software configuration Use Crestron Toolbox to display the error log Compilation errors RLCMCVT166 and RLCMCVT177 occur Poor analog vers...

Page 32: ...ng Cresnet device does not respond Improper NET ID is used Verify that device ID matches NET ID in the program Device loses functionality due to electrostatic discharge Device is improperly grounded Check that all ground connections have been made properly A V system device does not respond IRP2 or serial port is not placed properly Verify placement of IRP2 hold phosphor card under IRP2 while pres...

Page 33: ...ft side Cable Length Equation L Length of run or chain in feet R 6 Ohms Crestron Certified Wire 18 AWG 0 75 mm or 1 6 Ohms Cresnet HP 12 AWG 4 mm P Cresnet power usage of entire run or chain 2 2 L 40 000 R x P Where Make sure the cable length value is less than the value calculated on the right side of the equation For example a Cresnet run using 18 AWG Crestron Certified Wire and drawing 20 watts...

Page 34: ...STRON 1 888 273 7876 or for assistance within a particular geographic region refer to the listing of Crestron worldwide offices at www crestron com offices To post a question about Crestron products log onto Crestron s Online Help at www crestron com onlinehelp First time users must establish a user account to fully benefit from all available features Future Updates As Crestron improves functions ...

Page 35: ...r 90 days batteries and incandescent lamps are not covered This warranty extends to products purchased directly from Crestron or an authorized Crestron dealer Purchasers should inquire of the dealer regarding the nature and extent of the dealer s warranty if any Crestron shall not be liable to honor the terms of this warranty if the product has been used in any application other than that for whic...

Page 36: ...ron Electronics Inc Operations Installation Guide DOC 7558B 15 Volvo Drive Rockleigh NJ 07647 2037346 Tel 888 CRESTRON 01 14 Fax 201 767 7576 Specifications subject to www crestron com change without notice ...

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