Crestron CNMK Operation Manual Download Page 25

Crestron 

CNMK 

 Mouse/Keyboard 

Controller

 

Operations Guide – DOC. 5699A 

Mouse/Keyboard Controller: CNMK 

  21 

Return and Warranty Policies 

Merchandise Returns / Repair Service 

1.  No merchandise may be returned for credit, exchange, or service without prior 

authorization from CRESTRON. To obtain warranty service for CRESTRON 
products, contact the factory and request an RMA (Return Merchandise 
Authorization) number. Enclose a note specifying the nature of the problem, name 
and phone number of contact person, RMA number, and return address. 

2.  Products may be returned for credit, exchange, or service with a CRESTRON Return 

Merchandise Authorization (RMA) number. Authorized returns must be shipped 
freight prepaid to CRESTRON, 6 Volvo Drive, Rockleigh, N.J., or its authorized 
subsidiaries, with RMA number clearly marked on the outside of all cartons. 
Shipments arriving freight collect or without an RMA number shall be subject to 
refusal. CRESTRON reserves the right in its sole and absolute discretion to charge a 
15% restocking fee, plus shipping costs, on any products returned with an RMA. 

3.  Return freight charges following repair of items under warranty shall be paid by 

CRESTRON, shipping by standard ground carrier. In the event repairs are found to 
be non-warranty, return freight costs shall be paid by the purchaser. 

CRESTRON Limited Warranty 

CRESTRON ELECTRONICS, Inc. warrants its products to be free from manufacturing defects in 
materials and workmanship under normal use for a period of three (3) years from the date of 
purchase from CRESTRON, with the following exceptions: disk drives and any other moving or 
rotating mechanical parts, pan/tilt heads and power supplies are covered for a period of one (1) 
year; touchscreen display and overlay components are covered for 90 days; batteries and 
incandescent lamps are not covered.  

This warranty extends to products purchased directly from CRESTRON or an authorized 
CRESTRON dealer. Purchasers should inquire of the dealer regarding the nature and extent of the 
dealer's warranty, if any. 

CRESTRON shall not be liable to honor the terms of this warranty if the product has been used in 
any application other than that for which it was intended, or if it has been subjected to misuse, 
accidental damage, modification, or improper installation procedures. Furthermore, this warranty 
does not cover any product that has had the serial number altered, defaced, or removed.  

This warranty shall be the sole and exclusive remedy to the original purchaser. In no event shall 
CRESTRON be liable for incidental or consequential damages of any kind (property or economic 
damages inclusive) arising from the sale or use of this equipment. CRESTRON is not liable for 
any claim made by a third party or made by the purchaser for a third party.  

CRESTRON shall, at its option, repair or replace any product found defective, without charge for 
parts or labor. Repaired or replaced equipment and parts supplied under this warranty shall be 
covered only by the unexpired portion of the warranty. 

Except as expressly set forth in this warranty, CRESTRON makes no other warranties, expressed 
or implied, nor authorizes any other party to offer any warranty, including any implied warranties 
of merchantability or fitness for a particular purpose. Any implied warranties that may be imposed 
by law are limited to the terms of this limited warranty. This warranty statement supercedes all 
previous warranties. 

Trademark Information

 

All brand names, product names, and trademarks are the sole property of their respective owners. Windows is a registered 
trademark of Microsoft Corporation. Windows95/98/Me/XP and WindowsNT/2000 are trademarks of Microsoft 
Corporation. 

Summary of Contents for CNMK

Page 1: ...Crestron CNMK Mouse Keyboard Controller Operations Guide ...

Page 2: ...n by the Technical Documentation department at Crestron Electronics Inc 15 Volvo Drive Rockleigh NJ 07647 1 888 CRESTRON All brand names product names and trademarks are the property of their respective owners 2005 Crestron Electronics Inc ...

Page 3: ...e 7 Hardware Hookup 8 Power Up Sequence 9 Programming Software 9 Earliest Version Software Requirements for the PC 9 Programming with SIMPL Windows 9 Uploading and Upgrading 12 Communication Settings 13 Uploading a SIMPL Windows Program 15 Firmware Upgrade 16 Problem Solving 18 Troubleshooting 18 Further Inquiries 18 Future Updates 18 Appendix AT Scan Codes 19 Return and Warranty Policies 21 Merch...

Page 4: ......

Page 5: ... with the exception of the international AC power requirements The PW 1205 power supply 120 VAC is provided with the CNMK the PW 1210 power supply 220 VAC is provided with the CNMKI Both units may be powered via Cresnet with no power supply connected Throughout this guide all references to CNMK apply to both versions except where noted Functional Summary Provides a USB interface between the Cresne...

Page 6: ...S UPZ or later CNMK Firmware CNMKv2 0 upg or later Environmental Temperature 32 to 113 F 0 to 45 C Humidity 10 to 90 RH non condensing Overall Dimensions Height 1 70 in 4 32 cm Width 7 07 in 17 95 cm Depth 6 33 in 16 06 cm Weight 2 0 lb 0 90 kg 1 The latest versions can be obtained from the Crestron website Refer to NOTE after last footnote 2 Crestron 2 Series control systems include the AV2 and P...

Page 7: ...Crestron CNMK Mouse Keyboard Controller Operations Guide DOC 5699A Mouse Keyboard Controller CNMK 3 CNMK Physical Views CNMK Overall Dimensions ...

Page 8: ... the latest revision of the Network Modular Cable Requirements Doc 5682 which is available from the Crestron website http www crestron com manuals NOTE Most 4 conductor phone cables are wired in a crisscross fashion and are not compatible with Crestron equipment If the power pack is attached when the CNMK is part of the Cresnet system power is drawn from the power pack The CNMK does not load the n...

Page 9: ...me ID as the CNMK MOUSE This LED illuminates when the CNMK receives inputs that are translated from the Cresnet system as mouse activity movement or button presses KEYBOARD This LED illuminates when the CNMK senses bidirectional signal activity as translated from the Cresnet system as keyboard activity Industry Compliance As of the date of manufacture this unit has been tested and found to comply ...

Page 10: ... the Crestron website When calculating the wire gauge for a particular Cresnet run the length of the run and the Cresnet power usage of each network unit to be connected must be taken into consideration If Cresnet units are to be daisy chained on the run the Cresnet power usage of each unit to be daisy chained must be added together to determine the Cresnet power usage of the entire chain If the u...

Page 11: ...the Crestron Viewport NOTE For detailed information on establishing communication between the PC and control system refer to Communication Settings on page 13 If communication cannot be established refer to the Troubleshooting Communications section in the latest version of the 2 Series Control System Reference Guide Doc 6256 or the respective Operations Guide for the other control systems which a...

Page 12: ...for CNMK NOTE Verify that you have sufficient Cresnet power to support your net devices The following diagram shows a portion of a Cresnet configuration that includes the CNMK The supplied Y mouse Adapter and cables enable transmission of mouse and keyboard commands from the control system to the PC A more complete diagram could include a wireless mouse such as the CNWM and its gateway the CNRFGWA...

Page 13: ...n be viewed in the Online Help section of the Crestron website To post a question or view questions you have submitted to Crestron s True Blue Support log in at http support crestron com First time users will need to establish a user account Earliest Version Software Requirements for the PC NOTE Crestron recommends that you use the latest software to take advantage of the most recently released fe...

Page 14: ...by selecting hardware from the Device Library In Configuration Manager drag the PRO2 from the Control Systems folder of the Device Library and drop it in the upper pane of the System Views The PRO2 with its associated communication ports is displayed in the System Views upper pane PRO2 System View The System Views lower pane displays the PRO2 system tree refer to following graphic This tree can be...

Page 15: ...ws automatically changes the Net ID value of a device added to a program if a duplicate device or a device with the same default Net ID already exists in the program Always ensure that the hardware and software settings of the Net ID match For Net ID hardware setting details refer to Identity Code on page 7 CNMK Symbol in Programming Manager Programming Manager is where programmers program a Crest...

Page 16: ...ion of the cursor Serial input keyout The keyout input sends keyboard commands to the PC Here the data must be converted into keyboard scan code before being sent to the PC Refer to the Appendix A keyboard scan code is a code number transmitted to an IBM or compatible computer whenever a key is pressed or released Each key on the keyboard has a unique scan code This code is not the same as the ASC...

Page 17: ...ns are accessed through the commands and options in the Viewport menus Therefore for its effectiveness as a support and diagnostic tool the Crestron Viewport may be preferred over development tools when uploading programs and projects The following sections define how one would upload a SIMPL Windows program or upgrade the firmware of the CNMK However before attempting to upgrade it is necessary t...

Page 18: ... 2 From the Viewport menu select Setup Communications settings alternatively press Alt D to open the Port Settings window Refer to the following figures Accessing the Port Settings Window 3 Select the RS 232 connection type Verify the available COM is selected Verify that the baud rate is set to 115200 PRO2 default the parity is None the data bits is Eight the stop bits is One XON XOFF is not sele...

Page 19: ...t version of the 2 Series Control System Reference Guide Doc 6256 or the respective Operations Guide for the other control systems Uploading a SIMPL Windows Program A control system source file has the extension smw A compiled SIMPL Windows file has the extension spz for a 2 Series control system bin for CNX generation and csz for CNX generation with SIMPL The SIMPL Windows file can be uploaded to...

Page 20: ...OTE Refer to the respective Operations Guide for the control system for details about the other fields shown on the Send Program window Send Program Window 4 To verify that the program has been transferred successfully select Diagnostics Report Program Information This should display a window that provides details about the current program loaded into the control system Firmware Upgrade A firmware...

Page 21: ...Transfer Update Network Device Firmware from the Viewport menu File Transfer Update Network Device Firmware Command 3 As shown in the following figure select the Net ID of the CNMK and then click OK Select Network ID Window 4 As shown below select the firmware UPG file and click Open The transfer will complete automatically Select UPG File ...

Page 22: ...ugged into the NET port is secure Further Inquiries If you cannot locate specific information or have questions after reviewing this guide please take advantage of Crestron s award winning customer service team by calling the Crestron corporate headquarters at 1 888 CRESTRON 1 888 273 7876 For assistance in your local time zone refer to the Crestron website http www crestron com for a listing of C...

Page 23: ...of the PC keyboard shown below in conjunction with the AT scan code table on the following page provides the make and break scan codes Simply identify the specific key on the keyboard illustration Notice that each key has a find printed in the lower right corner Locate the find in the AT scan code table to determine the make and break scan codes For example from the keyboard illustration notice th...

Page 24: ... x2C xF0 x2C 92 4 Keypad x6B xF0 x6B 22 Y x35 xF0 x35 93 1 Keypad x69 xF0 x69 23 U x3C xF0 x3C 95 Keypad xE0 x4A xE0 xF0 x4A 24 I x43 xF0 x43 96 8 Keypad x75 xF0 x75 25 O x44 xF0 x44 97 5 Keypad x73 xF0 x73 26 P x4D xF0 x4D 98 2 Keypad x72 xF0 x72 27 x54 xF0 x54 99 0 Keypad x70 xF0 x70 28 x5B xF0 x5B 100 Keypad x7C xF0 x7C 29 x5D xF0 x5D 101 9 Keypad x7D xF0 x7D 30 Cap Lock x58 xF0 x58 102 6 Keypa...

Page 25: ...y components are covered for 90 days batteries and incandescent lamps are not covered This warranty extends to products purchased directly from CRESTRON or an authorized CRESTRON dealer Purchasers should inquire of the dealer regarding the nature and extent of the dealer s warranty if any CRESTRON shall not be liable to honor the terms of this warranty if the product has been used in any applicati...

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Page 27: ...Crestron CNMK Mouse Keyboard Controller Operations Guide DOC 5699A Keyboard Mouse Controller CNMK 23 This page intentionally left blank ...

Page 28: ...Crestron Electronics Inc Operations Guide DOC 5699A 15 Volvo Drive Rockleigh NJ 07647 2001975 Tel 888 CRESTRON 05 05 Fax 201 767 7576 Specifications subject to www crestron com change without notice ...

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