Crestron AM-100 AirMedia Operation Manual Download Page 3

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Crestron AM-100

AirMedia Presentation Gateway

Operations Guide – DOC. 7463B

Contents

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Contents

AirMedia Presentation Gateway: AM-100

Introduction ............................................................................................................................... 1

Features and Functions ................................................................................................ 1

Applications................................................................................................................. 6

Specifications .............................................................................................................. 7

Physical Description .................................................................................................. 10

Setup ........................................................................................................................................ 13

Network Wiring ......................................................................................................... 13

Identity Code ............................................................................................................. 13

Supplied Hardware .................................................................................................... 13

Installation ................................................................................................................. 14

Hardware Hookup ..................................................................................................... 15

Configuration ........................................................................................................................... 16

System Status ............................................................................................................ 19

Device Setup.............................................................................................................. 20

Network Setup ........................................................................................................... 21

OSD Setup ................................................................................................................. 24

Change Passwords ..................................................................................................... 26

Firmware Upgrade ..................................................................................................... 26

Remote View Setup ................................................................................................... 28

Reset to Default ......................................................................................................... 28

Reboot System ........................................................................................................... 29

Operation ................................................................................................................................. 30

Run the AM-100 Client ............................................................................................. 31

Control the Presentation ............................................................................................ 32

Other Controls ........................................................................................................... 32

Quad View ................................................................................................................. 33

Remote View ............................................................................................................. 35

Problem Solving ...................................................................................................................... 36

Troubleshooting ......................................................................................................... 36

Reference Documents ................................................................................................ 38

Further Inquiries ........................................................................................................ 38

Future Updates .......................................................................................................... 38

Return and Warranty Policies .................................................................................................. 39

Merchandise Returns / Repair Service ...................................................................... 39

Crestron Limited Warranty ........................................................................................ 39

Summary of Contents for AM-100 AirMedia

Page 1: ...Crestron AM 100 AirMedia PresentationGateway Operations Guide ...

Page 2: ...d found to comply with specifications for CE marking and standards per EMC and Radiocommunications Compliance Labelling Federal Communications Commission FCC Compliance Statement This device complies with part 15 of the FCC Rules Operation is subject to the following conditions 1 This device may not cause harmful interference and 2 this device must accept any interference received including interf...

Page 3: ...4 Hardware Hookup 15 Configuration 16 System Status 19 Device Setup 20 Network Setup 21 OSD Setup 24 Change Passwords 26 Firmware Upgrade 26 Remote View Setup 28 Reset to Default 28 Reboot System 29 Operation 30 Run the AM 100 Client 31 Control the Presentation 32 Other Controls 32 Quad View 33 Remote View 35 Problem Solving 36 Troubleshooting 36 Reference Documents 38 Further Inquiries 38 Future ...

Page 4: ......

Page 5: ...presentation solution Using AirMedia anyone can walk into a huddle room or any other meeting space with a laptop tablet or smartphone and present wirelessly through the room s HD display or projector There are no wires to hook up no complicated settings to configure and no AV or control system is required Simply connect via the local Wi Fi network and start sharing HD content from your portable de...

Page 6: ...ce to any meeting or collaboration session and share content through the big screen no matter the platform or operating system AirMedia currently supports Windows and OS X computers as well as Apple iOS and Android mobile devices Presenters using a Mac or PC can connect to AirMedia without any special software installed while iPad and other mobile device users need only download the free AirMedia ...

Page 7: ...n selects your device as the presentation source sending whatever is on your screen to the room display When done presenting just click the Stop button to stop displaying your device While presenting it is often necessary to navigate away from your presentation to find some other related content AirMedia lets you pause the presentation freezing the current image on screen so others can continue to...

Page 8: ...twork Each gateway is clearly identified by its room name or some other friendly term The Installed App method allows organizations to manage user rights and includes the option to assign PIN codes to each individual gateway Web Browser Great for guest presenters this option requires nothing to be pre installed Presenters simply follow the instructions displayed on the room display to point their ...

Page 9: ... your organization s Wi Fi network affording an optimal wireless interface for laptops and mobile devices System Integration AirMedia is not limited to standalone applications It can be used with DigitalMedia CaptureLiveHD Crestron RL and other AV systems to provide a wireless option alongside DM HDMI and other interfaces AirMedia can also be controlled and monitored as part of a complete Crestron...

Page 10: ...ntation Gateway Crestron AM 100 6 AirMedia Presentation Gateway AM 100 Operations Guide DOC 7463B Applications The following diagram shows an AM 100 in a lecture hall application AM 100 in a Lecture Hall Application ...

Page 11: ...ns Features Quad View Allows simultaneous display of up to four presentation sources in a quad window Remote View Allows up to 40 remote users to connect via a Web browser to view and save images of the presentation Display Control Controls the display device over IP as part of the presentation1 Control System Integration Allows communication over IP with a Crestron control system for remote contr...

Page 12: ...Hz 1360 x 768 60 Hz 1440 x 900 60 Hz 1600 x 1200 60 Hz 1920 x 1080 60 Hz 1080p60 Output Resolutions Interlaced 1920 x 1080 30 Hz 1080i30 Underscan Up to 7 5 Audio Output Signal Types HDMI analog stereo Formats HDMI PCM 2 channel Formats Analog Stereo 2 channel Communications Ethernet 10 100 Mbps auto switching auto negotiating full half duplex DHCP Web server Power Requirements 0 3 amps maximum 10...

Page 13: ...1 10 in 28 mm without bracket 1 21 in 31 mm with bracket Width 6 15 in 156 mm Depth 2 39 in 61 mm Weight 9 oz 238 g Included Accessory Wall mount bracket Available Accessory CBL Series Crestron Certified Interface Cables 1 Use of a Crestron Connected display device enables direct control over IP Other display devices may be controlled by adding a Crestron control system with custom programming Vis...

Page 14: ...way AM 100 Operations Guide DOC 7463B Physical Description This section provides information on the connections controls and indicators available on the AM 100 AM 100 Physical View AM 100 Overall Dimensions 2 39 in 61 mm 6 15 in 156 mm 1 2 4 5 6 7 3 0 95 in 24 mm 1 21 in 31 mm ...

Page 15: ...ED indicates operational status Green Operational Red Booting Flashing Red Green Programming firmware 3 LAN Green LED Yellow LED Pin 8 Pin 1 1 8 pin RJ 45 with 2 LED indicators 10 100BASE T Ethernet port Green LED indicates link status Yellow LED indicates Ethernet activity PIN SIGNALS 1 TX 2 TX 3 RX 4 Connected to pin 5 5 Connected to pin 4 6 RX 7 Connected to pin 8 8 Connected to pin 7 Continued...

Page 16: ...red to optimize performance PIN SIGNALS 1 Red Video 2 Green Video 3 Blue Video 4 Reserved 5 Ground 6 Red Ground 7 Green Ground 8 Blue Ground 9 No Connect 10 Ground 11 No Connect 12 No Connect 13 Horizontal Sync 14 Vertical Sync 15 No Connect 5 HDMI OUT 1 19 pin Type A HDMI female HDMI digital audio video output 6 AUDIO OUT 1 3 5 mm mini TRS line out jack 7 5V 2 6A 1 2 1 x 5 5 mm dc power connector...

Page 17: ... a Crestron system refer to the Crestron e Control Reference Guide Doc 6052 at www crestron com manuals Identity Code NOTE The latest software can be downloaded from the Crestron Web site www crestron com software The IP ID is set from the AM 100 s Network Setup screen For details refer to IP Setup on page 23 The IP IDs of multiple AM 100 devices in the same system must be unique When setting the ...

Page 18: ...table of specifications Consider using forced air ventilation to reduce overheating Consideration must be given if installed in a closed or multi unit rack assembly since the operating ambient temperature of the environment may be greater than the room ambient temperature Contact with thermal insulating materials should be avoided on all sides of the unit Wall Mounting The AM 100 can be mounted us...

Page 19: ...wer supplies for Crestron equipment Hardware Connections for the AM 100 USB Not Used LAN 10BASE T 100BASE TX Ethernet to Lan VGA OUT To Projector VGA Input Use with AUDIO OUT HDMI OUT To Projector HDMI Input AUDIO OUT To Projector Audio Input Use with VGA OUT 5V 2 6A From AC Power Pack NOTE Typical installation uses only the HDMI OUT or the VGA OUT AUDIO OUT connection NOTE To prevent overheating ...

Page 20: ...00 Welcome Screen 1 On the computer open a Web browser and navigate to the Web address or the IP address that is displayed on top left of the AM 100 welcome screen The download screen is displayed NOTE By default the AM 100 displays the IP address in parentheses to assist in configuration of the device The IP address can be hidden so that the end user only sees a friendly URL i e http AirMedia 019...

Page 21: ...on AM 100 AirMedia Presentation Gateway Operations Guide DOC 7463B AirMedia Presentation Gateway AM 100 17 Download Screen 2 Click Device Administration The Admin Login screen is displayed Admin Login Screen ...

Page 22: ...Administration menu require that the AM 100 be rebooted for the settings to take effect For details refer to Reboot System on page 29 for details The Device Administration menu is divided into nine sections System Status Select to display the operational status of the AM 100 Device Setup Select to set the AM 100 s output resolution under scan setting and access code Network Setup Select to set the...

Page 23: ...lect to specify the auto refresh interval Reset to Default Select to reset the AM 100 to the default settings Reboot System Select to reboot the AM 100 System Status Click System Status to display the operational status of the AM 100 Device Administration Menu Showing the System Status Screen The System Status screen displays the device s name hostname its firmware version network status IP addres...

Page 24: ...ut Resolution The output resolution is set from the Output Resolution drop down menu To adjust the output resolution select a resolution setting from the Output Resolution drop down menu To apply any changes click Apply To cancel click Cancel Under Scan The amount of under scan applied to the displayed image is set from the Under Scan menu To adjust the amount of under scan applied to the displaye...

Page 25: ... connection without entering an access code Random The AM 100 can randomly generate an access code A new code is generated when the last connected presenter disconnects from the AM 100 The access code is displayed on the top right of the AM 100 Welcome screen as shown on page 16 Use the following code The AM 100 can display a user specified four digit access code The access code is displayed on th...

Page 26: ...AirMedia Presentation Gateway Crestron AM 100 22 AirMedia Presentation Gateway AM 100 Operations Guide DOC 7463B Device Administration Menu Showing the Network Setup Screen ...

Page 27: ...tup In the IP Setup section the IP address subnet mask default gateway and DNS server of the AM 100 can be set The settings can be set manually or obtained from a DHCP server To use a DHCP server to provide the IP address subnet mask default gateway and DNS server select Obtain an IP address automatically Otherwise select Use the following IP address and enter the Ethernet parameters To apply any ...

Page 28: ...played To specify the Crestron Connected device enter the IP address or host name of the Crestron Connected device To apply changes to the Source and Power Off Time Out settings click Set To apply any other changes click Apply To cancel click Cancel NOTE The Apply button does not affect changes made to the Source and Power Off Time Out settings OSD Setup Click OSD Setup to specify a logo image for...

Page 29: ...e used as a logo image and click Image File Upload to upload the chosen file When choosing a file observe the following The logo image must be in JPG format The maximum file size is 510 kB For a given native display resolution use the following table to create a properly sized logo Native Display Resolution and Logo Image Size Native Display Resolution Logo Image Size 800 x 600 800 x 500 1280 x 72...

Page 30: ...et a new admin password Device Administration Menu Showing the Change Passwords Screen To change the admin password 1 Enter a new password in the Enter New Password field 2 Enter the new password in the Confirm New Password field and click Apply Firmware Upgrade Click Firmware Upgrade to import or export device configuration settings or upload new firmware ...

Page 31: ...System Configuration Settings To export the system configuration file click Export To import a system configuration file 1 Click Browse to select a file to import The file has the conf extension 2 Click Import to import the configuration file and change the AM 100 s settings Upgrade Firmware To update the AM 100 s firmware 1 Click Browse to select the desired firmware file The file has the img ext...

Page 32: ... which is available for download from the Crestron Web site www crestron com software Remote View Setup Click Remote View Setup to set the automatic refresh interval for remote viewers Device Administration Menu Showing the Remote View Setup Screen Using the recommended maximum amount of concurrent users shown select a refresh interval in seconds from the list and click Apply To cancel click Cance...

Page 33: ...ations Guide DOC 7463B AirMedia Presentation Gateway AM 100 29 Device Administration Menu Showing the Reset to Default Screen To reset the AM 100 to the factory settings click Apply Reboot System To reboot the AM 100 click Reboot System and click Apply ...

Page 34: ...an share their content using the AirMedia app which is available for iOS and Android devices Download the latest version from the App Store in iTunes or Google Play 1 On the computer open a Web browser and navigate to the Web address or the IP address that is displayed on top left of the AM 100 Welcome screen as shown on page 16 The download screen is displayed Download Screen 2 Click on the Downl...

Page 35: ...n features additional connection methods and device management For details visit the Crestron Web site Run the AM 100 Client 1 Run the client software The Login screen is displayed Login Screen 2 In the Code field enter the code displayed on the AM 100 welcome screen shown on page 16 and click Connect The client establishes a connection between the computer and the AM 100 while displaying the pres...

Page 36: ...mputer s screen Start showing the computer s screen Freeze the computer s screen X Close client application and the connection between the computer and the AM 100 Display a popup menu of additional options For details refer to Other Controls which starts on page 32 Minimizes the Presentation Control screen Other Controls Once a link between the computer and the AM 100 has been established the AM 1...

Page 37: ...using this setting Projection Latency Control Reduces the latency of the projected image but is more computationally intense Quad View Selects the position of the screen when multiple PCs are showing to the AM 100 For details refer to Quad View which starts below Quad View Up to four computers can simultaneously share their desktops with the AM 100 Shared desktops are arranged in a quad view with ...

Page 38: ... select the position for the shared desktop NOTE If another computer is already sharing the selected position the position is replaced by the newly shared desktop Desktop playback ceases on the booted computer NOTE If Full is chosen any other shared desktops are replaced by the newly shared desktop Desktop playback ceases on the booted computers ...

Page 39: ...e Web address or IP address supplied from the user sharing their desktop The Download screen as shown on page 30 is displayed 2 Click Remote View The shared desktop is displayed in the Web browser as a Web page Remote View Web Page 3 Use the following buttons when viewing the AM 100 s output in a Web browser Pause the currently displayed image Save the currently displayed image View the currently ...

Page 40: ...UBLE POSSIBLE CAUSE S CORRECTIVE ACTION Device does not function Device is not communicating with the network Check the device s Network Setup screen on the Device Administration menu for a valid IP address NOTE The device defaults to the IP address 192 168 100 10 if there is no network connection or if it could not obtain an address from a DHCP server Verify the network connection to the device D...

Page 41: ...obtain an IP address indicated by IP address 192 168 100 10 Check Ethernet cable connection Check Ethernet settings Wi Fi network is not connected to the AM 100 s network Establish network connection between Wi Fi network and AM 100 s network Remote users cannot view shared content AM 100 is not set for Remote View Enable Remote View feature as described in Other Controls on page 32 Slow content d...

Page 42: ... the listing of Crestron worldwide offices at www crestron com offices To post a question about Crestron products log onto Crestron s Online Help at www crestron com onlinehelp First time users must establish a user account to fully benefit from all available features Future Updates As Crestron improves functions adds new features and extends the capabilities of the AM 100 additional information m...

Page 43: ...eries and incandescent lamps are not covered This warranty extends to products purchased directly from Crestron or an authorized Crestron dealer Purchasers should inquire of the dealer regarding the nature and extent of the dealer s warranty if any Crestron shall not be liable to honor the terms of this warranty if the product has been used in any application other than that for which it was inten...

Page 44: ...Crestron Electronics Inc Operations Guide DOC 7463B 15 Volvo Drive Rockleigh NJ 07647 2036012 Tel 888 CRESTRON 07 13 Fax 201 767 7576 Specifications subject to www crestron com change without notice ...

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