30
Creotech Instruments S.A.
tel. +48 22 233 10 27
ul. Gen. L. Okulickiego 7/9
e-mail: [email protected]
05-500 Piaseczno, Polska www.creotech.pl
4.3
Trouble-shooting
Issue
Possible cause and solution
No reaction at all (e.g. no light
indicators)
No power supply is attached – check the main power cable and its
power source.
Only the main switch indicator
is on.
Replace the fuse. Make sure that the equipment connected to the
power strip outlets do not overload it.
It is not possible to access the
power strip through the web
page.
If the LINK LED diode (Ethernet) is off: check the Ethernet cable and
other network equipment (switch, router, etc.)
If the LINK LED diode (Ethernet) is on: check if the Ethernet
configuration is correct.
When connecting directly to the PC use CAT5 crossover cable.
When connecting through switch/router use regular CAT5 cable.
The configuration settings are
not saved.
After the changes in configuration settings are made it is necessary
to reboot the power strip in status tab.
Forgotten
password
or
username
Restore the factory settings and reconfigure the IP Power Strip by
executing the first start-up procedure or if you are a user - contact
with administrator.
Cannot access www page
during first start-up
Make sure a direct connection between PC and IP Power Strip is
made using CAT5 crossover patch cord.
Firmware upgrade failed
Execute the procedure of restoring the factory software:
1.
Turn off and on the power strip IP using the main switch
2.
Wait for about two seconds until the ACT LED lights up
3.
Press the reset button and hold it. When ACT LED starts to blink
- release the button
4.
Wait two minutes. Do not turn the power off as this may
cause irreversible damage to the device. After two minutes,
turn off and on IP power strip, which will finish restoring the
factory software.