Site Requirements
17
Telephone Link
The customer must maintain a “direct dial” analog telephone line that is dedicated
to the workstation (no other devices sharing this line) for use with Creo dial-in
support. See Tables 2–4 for the required phone jack connector. The customer
should also provide a separate voice phone line to the output device location for
communication with Creo service representatives during dial-in support.
Network
A total of four TCP/IP addresses must be provided for each Lotem 400 / Lotem 400
Quantum device:
•
One Local Area Network (LAN) connection to the output device for supplying
files from the workstation.
•
Three consecutive static TCP/IP addresses for the output device to workstation
PC connection.
•
One for the workstation end of the PPP connection.
•
One for the MCE (master control electronics) end of the PPP connection.
•
One for the RAS (remote access services) connection.
Media and Processor(s)
The processor specifications may vary and depend on the specific processor used at
the customer’s site. The processor vendor should provide the relevant information.
Plates
•
The Lotem 400 / Lotem 400 Quantum output devices support thermal plates,
that are sensitive to IR 830 nm wavelength.
•
Storage room for plates; please consult the plate vendor for the recommended
humidity and temperature ranges in which the plates should be stored.
•
Consult your vendor regarding a plate densitometer
that is adequate for
thermal media.
Note:
Remote dial-in support to the output device is dependent upon a dedicated, direct
dial-in telephone line. Creo can only offer remote support to machines that do not share
telephone lines with other equipment.
Important:
The customer must ensure that these three addresses are removed from the
available addresses in the DHCP pool.
