ONE
27
Original instructions.
Problem
Possible cause
Solution
The machine does not start up when
turned on
The plug is not correctly inserted into
the power socket
Check that the plug is correctly inserted
and that the power socket is operational.
The circuit breaker and/or differential
are disconnected.
Check that they are connected.
The cable and/or plug are damaged.
Call service personnel to replace them.
The steam wand does not dispense
steam
The steam wand is clogged with
dried milk.
Clean the wand and, if necessary, remove
the nozzle and unclog it using a pin or
needle.
Water is found underneath the
machine
The drainage tube is blocked with
used grounds/rubbish.
Clean the drainage tube.
Problem
Possible cause
Solution
Coffee dispensing
temperature is too cold:
Heat-exchanger outlet pipes are
clogged with limescale.
Turn of the machine at the switch and
contact a technician to make needed
repairs.
Brewing groups do not dispensing
water:
Water system is clogged with
limescale.
Turn of the machine at the switch and
contact a technician to make needed
repairs.
Problem
Possible cause
Solution
Coffee dispensing is too fast:
The coffee grind is too coarse.
Switch to a finer grind of espresso.
Coffee dispensing is too slow:
The coffee grind is too fine.
Switch to a coarser grind of espresso.
· Machine faults
· Brewing faults
· Limescale faults
TROUBLESHOOTING
