Troubleshooting & FAQ’s B-13
Problems with
Software DVD
Player
(not included)
Changing audio configuration (for example, switching from 6-channel mode to SPDIF Output mode
or vice versa) while watching a DVD movie does not seem to work, even though all settings in the
software DVD player and in Surround Mixer are correct.
To solve this problem:
Close and restart the software DVD player.
Problems with
DV driver for
Windows 98 SE/
2000/Me/XP
The DV camcorder is not working properly.
The MSDV camcorder driver may not be the latest version (v4.10.2226).
To solve this problem:
1. Visit the Microsoft Web Site and download the Digital Video update for DirectX 8.0 file
(dx80bda.exe).
2. Install the above file into your computer.
Note: You need to install DirectX 8.0 or 8.0a run time first.
If the problem still persists, the MSDV camcorder driver may not be fully optimized for your DV
camcorder.
To solve this problem:
1. Turn on your DV camcorder.
2. Insert the Sound Blaster Audigy Installation CD into your CD-ROM drive.
Exit from the welcome screen.
3. Using Windows Explorer, locate the 1394 folder in the CD-ROM, and run the DVConnect 240.exe file.
Follow the instructions on the screen to complete the setup.
If you are in Windows 98 SE, you may be prompted to insert the Windows 98 SE CD-ROM first.
Follow the instructions on the screen to complete this setup.
4. Click the Finish button.
5. Turn off and then turn on your DV camcorder.
The 1394 MSDV driver does not
run on Windows XP
Summary of Contents for Platinum eX
Page 13: ...Introduction ...
