Creative Technical Support C-2
eService Options
Knowledgebase
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Available online - 24 hours
Creative's Knowledgebase empowers you to quickly resolve your queries by using natural
language support and stepping you through targeted questions to help pinpoint the best solution
to your particular problem. The Knowledgebase also provides access to Frequently Asked
Questions (FAQs) and Technical Specifications on the Creative product range.
Should you not obtain a solution to your question using our Knowledgebase system, you can
contact our support staff through email by completing our web based email query form (see
also the
Creative Technical Support Centers
section for information on regional email
addresses). You must have registered your product to access this service.
Please see “Registering your Product” on page 3 for more details.
Driver/Firmware
The Creative web site offers a range of updates and drivers for our products in a variety of
operating systems.
Product
Documentation
Browse Creative's extensive library of product installation and user manuals to find
documentation for your Creative product.
Telephone
Should you not obtain a solution to your question, or if you do not have web site access, then
you can contact our service support team via telephone. Telephone numbers can be found in
the
Creative Technical Support Centers
section. You must have registered your product to
access this service.
Please see “Registering your Product” on page 3 for more details.
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For European Knowledgebase, native language support provided in English, French, German, Italian and Spanish
