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Creative DI5791 User Manual Download Page 63

Creative Technical Support C-6

Europe - 

Native Language support provided

Country:

Address:

Telephone:

Fax:

Operating Hours:

Web site:

email:

United 
Kingdom

Creative Labs (Ireland) Ltd.,
Technical Support Department,
Ballycoolin Business Park,
Blanchardstown, Dublin 15,
Ireland.

+353 1 4333200

+353 1 8205052 10:30 - 19:00 CET

Monday - Friday.
Closed Public Holidays

www.europe.creative.com

[email protected]

Germany

Creative Labs (Ireland) Ltd.,
Technical Support Department,
Ballycoolin Business Park,
Blanchardstown, Dublin 15,
Ireland.

+353 1 4380000

+353 1 8205052 10:30 - 19:00 CET

Monday - Friday.
Closed Public Holidays

www.europe.creative.com

[email protected]

Ireland

Creative Labs (Ireland) Ltd.,
Technical Support Department,
Ballycoolin Business Park,
Blanchardstown, Dublin 15,
Ireland.

+353 1 8207555

+353 1 8205052 10:30 - 19:00 CET

Monday - Friday.
Closed Public Holidays

www.europe.creative.com

[email protected]

France

Creative Labs (Ireland) Ltd.,
Technical Support Department,
Ballycoolin Business Park,
Blanchardstown, Dublin 15,
Ireland.

+353 1 4333220

+353 1 8205052 10:30 - 19:00 CET

Monday - Friday.
Closed Public Holidays

www.europe.creative.com

[email protected]

Spain

Creative Labs (Ireland) Ltd.,
Technical Support Department,
Ballycoolin Business Park,
Blanchardstown, Dublin 15,
Ireland.

+353 1 4380020

+353 1 8205052 10:30 - 19:00 CET

Monday - Friday.
Closed Public Holidays

www.europe.creative.com

[email protected]

Italy

Creative Labs (Ireland) Ltd.,
Technical Support Department,
Ballycoolin Business Park,
Blanchardstown, Dublin 15,
Ireland.

+353 1 4333210

+353 1 8205052 10:30 - 19:00 CET

Monday - Friday.
Closed Public Holidays

www.europe.creative.com

[email protected]

Creative Technical Support Centers

Summary of Contents for DI5791

Page 1: ...the license agreement It is against the law to copy the software on any other medium except as specifically allowed in the license agreement The licensee may make one copy of the software for backup...

Page 2: ...tware including any portion or copy thereof is erased from the first computer and b there is no possibility that the Software will be used on more than one computer at a time 3 Stand Alone Basis You m...

Page 3: ...ient enablestheapplicationtodo online disc identification and obtain music related information including name artist track and title information CDDB Data from online servers CDDB Servers and to perfo...

Page 4: ...le for the accuracy of any information provided by Creative or third party technical support personnel or any damages caused either directly or indirectly by acts taken or omissions made by you as a r...

Page 5: ...ate from Creative s website of if you do not have internet access Creative will use commercially reasonable means to provide replacement software ADDENDUM TO THE MICROSOFT SOFTWARE LICENSE AGREEMENT I...

Page 6: ...e d acc s d finie par le fabricant Consulter le mode d emploi guide d installation et ou le fabricant de l appareil pour v rifier ou confirmer qu il est possible de connecter d autres p riph riques vo...

Page 7: ...other remedies If you are uncertain about your rights you should contact your legal advisor It is your responsibility when using a Creative product to ensure there is no infringement of applicable law...

Page 8: ...Modem on Hold ii PCM Upstream ii V 44 Data Compression iii Before You Begin iii Recording Model and Serial Numbers iii Checking System Requirements iii Document Conventions iv 1 About Your Modem Plug...

Page 9: ...dows 2000 3 9 Testing the Installation in Windows 2000 3 11 Installing the Modem Driver in Windows NT 3 12 Testing the Installation in Windows NT 3 14 Installing the Modem Driver in Windows Me 3 15 Te...

Page 10: ...ows 2000 XP B 5 C Creative Technical Support eService Options C 2 Knowledgebase Available online 24 hours C 2 eMail C 2 Driver Firmware C 2 Product Documentation C 2 Telephone C 2 Registering your Pro...

Page 11: ...and Play This feature allows you to install your Modem Blaster easily as the device is automatically configured Faxes You can use your Modem Blaster to send and receive fax documents You can also conf...

Page 12: ...the amount of time it takes for your Modem Blaster to establish a connection with your Internet Service Provider The characteristics of the last call are saved in your computer and retrieved for subse...

Page 13: ...rd from its packaging write down its model and serial numbers for future reference You will need to quote these numbers when contacting our Technical Support office Checking System Requirements The fo...

Page 14: ...ent Use This notepad icon indicates information that is of particular importance and should be considered before continuing This alarm clock icon indicates that failure to adhere to direc tions may re...

Page 15: ...Windows NT Windows 2000 Windows Me and Windows XP This feature allows you to install your Modem Blaster easily as the device is automatically configured Place the modem in front of you as you go throu...

Page 16: ...ow you to attach other devices to your card The jack on your modem card can be seen in Figure 1 1 Telephone Line Jack The Telephone Line jack allows you to connect to a telephone line for data transmi...

Page 17: ...Hold 1 If a call comes in while you are on the Internet a dialog box similar to Figure 1 2 appears asking you if you want to answer the call Click the Yes button 2 A dialog box similar to Figure 1 3 a...

Page 18: ...orms your PC and modem into a sophisticated communications centre Whether you re at home in the office or on the road FaxTalk Communicator is designed to be powerful easy to use and provide a wide arr...

Page 19: ...the power cord from the wall outlet 3 Remove your computer casing 4 Remove the metal bracket from an unused PCI slot as shown in Figure 2 1 Put the screw aside for use later Turn off the main power s...

Page 20: ...e power cord back into the wall outlet and then turn on the computer To install drivers refer to Installing and Testing Modem Drivers on page 3 1 Do not force the modem card into the slot Make sure th...

Page 21: ...y connected to it unplug the telephone cable from the wall outlet 3 Connect one end of the telephone cable provided to the wall outlet and the other end to the Telephone Line jack of the modem Figure...

Page 22: ...oin operated lines Contact your local telephone company for help if you are not sure about the suitability of your telephone line This modem is intended for use on an analog telephone line also called...

Page 23: ...n in Windows 98 98SE Installing the Modem Driver in Windows 2000 Testing the Installation in Windows 2000 Installing the Modem Driver in Windows NT Testing the Installation in Windows NT Installing th...

Page 24: ...our computer to allow the operating system to detect the modem 2 When the dialog box similar to Figure 3 1 appears insert the Installation CD into your CD ROM drive and then click the Next button 3 Wh...

Page 25: ...ox similar to Figure 3 3 appears click the Browse button to locate the driver files in E Drivers Win95 where E represents your CD ROM drive 5 Click the OK button 6 When the dialog box similar to Figur...

Page 26: ...e Browse button to locate the driver files in E Drivers Win95 where E represents your CD ROM drive and then click the OK button 9 Restart your computer to let the new settings take place Figure 3 5 Fi...

Page 27: ...ars click the Diagnostics tab 4 Select the COM port that has been assigned to your modem 5 Click the More Info button to display the response status of your modem If your modem is not responding it ma...

Page 28: ...g system to detect the modem 2 When the dialog box similar to Figure 3 8 appears insert the Installation CD into your CD ROM drive and then click the Next button 3 When the dialog box similar to Figur...

Page 29: ...me other drivers that should work with this device click the The updated driver Recommended option and then click the Next button 7 When the dialog box similar to Figure 3 11 appears click the Next bu...

Page 30: ...rs click the Diagnostics tab 4 Select the COM port that has been assigned to your modem 5 Click the More Info button to display the response status of your modem If your modem is not responding it may...

Page 31: ...re Wizard dialog box similar to Figure 3 13 appears insert the Installation CD into your CD ROM drive 3 Click the Specify a location check box and then click the Next button 4 When the dialog box simi...

Page 32: ...he dialog box similar to Figure 3 15 appears click the Next button 6 Click the Yes button 7 When the dialog box similar to Figure 3 16 appears click the Finish button 8 Restart your computer to let th...

Page 33: ...roperties dialog box click the Diagnostics tab 4 Click the Query Modem button to display the response status of your modem If your modem is not responding it may be due to a conflict between the modem...

Page 34: ...where E represents your CD ROM Drive and then click the OK button 4 When the dialog box similar to Figure 3 19 appears click the OK button 5 When the dialog box similar to Figure 3 20 appears click t...

Page 35: ...ialog box similar to Figure 3 22 appears click the Finish button to complete the installation 12 Restart your computer to let the new settings take place Figure 3 21 Figure 3 22 After you have set up...

Page 36: ...ox similar to Figure 3 23 appears If your Creative Modem Blaster V 92 PCI DI5791 is listed the installation is successful If your modem is not responding it may be due to a conflict between the modem...

Page 37: ...og box similar to Figure 3 24 appears click the Specify the location of the driver Advanced option and click the Next button 4 When the dialog box similar to Figure 3 25 appears click the Specify a lo...

Page 38: ...x similar to Figure 3 26 appears click the Finish button 9 Follow the remaining onscreen steps to install the rest of the drivers and to complete your modem installation 10 Restart your computer to le...

Page 39: ...click the Diagnostics tab 4 Click the COM port that has been assigned to your modem 5 Click the More Info button to display the response status of your modem If your modem is not responding it may be...

Page 40: ...ROM drive 3 Click the Install from a list or specific location Advanced option and then click the Next button 4 When the dialog box similar to Figure 3 29 appears click the Browse button to locate the...

Page 41: ...of this product s release Microsoft strongly encouraged companies to submit their hardware solutions for certification If a hardware device driver is not submitted or does not qualify for Microsoft ce...

Page 42: ...Properties button 5 When the dialog box similar to Figure 3 32 appears click the Diagnostics tab 6 Click the Query Modem button to display the response status of your modem If your modem is not respon...

Page 43: ...apter is organized as follows Uninstalling the Modem in Windows 95 OSR 2 X Uninstalling the Modem in Windows 98 98SE Uninstalling the Modem in Windows 2000 Uninstalling the Modem in Windows NT Uninsta...

Page 44: ...the Add Remove Programs icon 3 When the Add Remove Programs Properties dialog box similar to Figure 4 1 appears click Uninstall Creative Modem Blaster V 92 4 Click the Add Remove button 5 Click the OK...

Page 45: ...the Add Remove Programs icon 3 When the Add Remove Programs Properties dialog box similar to Figure 4 2 appears click Uninstall Creative Modem Blaster V 92 4 Click the Add Remove button 5 Click the OK...

Page 46: ...he Add Remove Programs dialog box similar to Figure 4 3 click Uninstall Creative Modem Blaster and then click the Change Remove button 4 When Windows 2000 prompts you to remove the selected modem clic...

Page 47: ...con 3 When the Add Remove Programs Properties dialog box similar to Figure 4 4 appears click the Install Uninstall tab 4 Click Uninstall Creative PCI Modem from the list and click the Add Remove butto...

Page 48: ...3 When the Add Remove Programs Properties dialog box similar to Figure 4 5 appears click the Install Uninstall tab 4 Click Uninstall Creative Modem Blaster from the list and then click the Add Remove...

Page 49: ...l Panel 2 Click the Add or Remove Programs icon 3 In the Add or Remove Programs dialog box similar to Figure 4 6 click the Change Remove button and then click the Close button 4 Turn off your computer...

Page 50: ...specification compliant Plug and Play resources Table A 1 Plug and Play Resource Information Dependent functions Resource Information Choice 1 COM 3 I O Port 3E8 to 3EF IRQ 3 4 5 7 9 10 or 11 Choice 2...

Page 51: ...103J V 42 LAPM and MNP2 4 error correction V 44 V 42bis and MNP5 data compression Compression line control and error control are implemented in hardware Therefore no special drivers or libraries are n...

Page 52: ...14400 bps V 21 Channel 2 300 bps V 27ter 7200 bps V 29 9600 bps Voice Features Able to record and play voice messages over the telephone line Multiple mailboxes using Included Communications software...

Page 53: ...r Modem The modem fails to accept commands to dial or answer a call Cause There may be an improper telephone line connection Solution Make sure the telephone cable is attached to the Telephone Line ja...

Page 54: ...er has hung up This detection may fail due to one of the following reasons Your local telephone system does not generate the dial or busy tone when the remote user hangs up The silent period for the m...

Page 55: ...on 3 Select your region and operating system 4 Download the Unimodem V file 5 Start Windows Explorer 6 Copy the file UNIMODV EXE to your Windows System directory 7 Locate and double click the file UNI...

Page 56: ...click Modem 5 Select your modem and click the Properties button The Properties dialog box of the modem appears 6 Click the Resources tab 7 Click the Use Automatic Settings check box to select it If th...

Page 57: ...the name of your modem 7 Right click the name of your modem A menu appears 8 Select the Properties option 9 Click the Resources tab 10 Click the Use Automatic Settings check box to select it If this c...

Page 58: ...ant to have the following information ready The serial and model numbers of your Creative product found at the back of the product Information on identifying your model number is available in the Supp...

Page 59: ...gional email addresses You must have registered your product to access this service Please see Registering your Product on page 3 for more details Driver Firmware The Creative web site offers a range...

Page 60: ...vacy clau creative com Product Returns Please retain all product contents and packaging until you are fully satisfied with your product It is very important to keep your Proof of Purchase for the dura...

Page 61: ...return a product for factory service contact the regional Creative Technical Support Center Once the staff has verified that the product is defective you will be given an RMA number When returning a...

Page 62: ...chnique 1523 Cimarron Plaza Stillwater OK 74075 Etats Un s 405 742 2385 405 742 5227 9 00 a m 6 00 p m Monday Friday www americas creative com support_technique creativelabs com Brazillian Creative La...

Page 63: ...own Dublin 15 Ireland 353 1 8207555 353 1 8205052 10 30 19 00 CET Monday Friday Closed Public Holidays www europe creative com support europe creative com France Creative Labs Ireland Ltd Technical Su...

Page 64: ...e com support europe creative com Switzerland Creative Labs Ireland Ltd Technical Support Department Ballycoolin Business Park Blanchardstown Dublin 15 Ireland 353 1 4380070 353 1 8205052 10 30 19 00...

Page 65: ...Blanchardstown Dublin 15 Ireland 353 1 4333280 353 1 8205052 10 30 19 00 CET Monday Friday Closed Public Holidays www europe creative com support europe creative com Poland Creative Labs Ireland Ltd...

Page 66: ...20 10 00 a m 12 00 p m 1 00 p m 5 00 p m Monday Friday except public holidays www japan creative com in Japanese www asia creative com support contact Taiwan Creative Labs Taiwan Co Ltd 15F No 163 Kee...

Page 67: ...urg South Africa Mailing Address PO Box 76761 Wendywood 2144 Republic of South Africa 27 11 805 0188 27 11 805 0190 8 00 a m 12 00 p m 1 00 p m 5 00 p m Monday Friday except public holidays www asia c...

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