Troubleshooting 20
In a 4-speaker configuration, there is no sound from the rear speakers.
Check the following:
❑
In the Speaker dialog (open AudioHQ and click the Speaker icon), set the Output field to 4-Speaker.
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The rear speakers are connected to the audio card’s Rear Out jack.
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In Creative Mixer’s Record Control view:
•
If a single source (for example, CD Audio, Line In, TAD, Auxiliary or Microphone) is playing, the check box
for the source is selected.
•
If more than one source is playing, the “What U Hear” device icon is selected and, in the Play Control view,
the sources you want to mix are selected.
No sound from the headphones.
Check the following:
❑
In the Speaker dialog (open AudioHQ and click the Speaker icon), set the Output field to Headphones.
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The headphones are connected to Line Out (front) jack.
No audio output when playing digital files such as .WAV, MIDI files, or AVI clips.
Possible causes:
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Speaker volume is not set properly.
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External amplifier or speakers are connected to the wrong jack.
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Hardware conflict.
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Output selection in the Configuration tab page on the Speaker dialog is incorrectly selected.
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Original Sound sliders in either the Master or Source tab pages of the Environmental Audio dialog are set at or
near 0 percent.
Check the following:
❑
The speakers’ volume control is set at mid-range. Use Creative Mixer to adjust the volume, if necessary.
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The powered speakers or external amplifier are connected to the card’s Line Out or Rear Out jack.
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No hardware conflict between the card and a peripheral device.
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The output selection on the Speaker dialog corresponds to your speaker or headphone configuration.
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The Original Sound sliders in either or both the Master and Source tab pages of the Speaker dialog are set to 100
percent.
