Crane AA5-CDSM-3A User Manual Download Page 63

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Troubleshooting

AFTER SALES SUPPORT

AUS

1800/131579

[email protected]

AUS

Troubleshooting

Fault

Solution

The Smartwatch does not

respond to entries made on

the smartphone or tablet.

Your smartphone or tablet does not support

Bluetooth® Smart Ready. Exchange your smart-

phone or tablet with a model that supports

Bluetooth® Smart Ready.

Summary of Contents for AA5-CDSM-3A

Page 1: ...ANALOGUE SMARTWATCH ID 05007 m y hansecontrol c o m M A N U A L DEVELOPED IN G E R M A N Y User friendly Manual User Manual ...

Page 2: ...Charging the rechargeable battery of the Smartwatch 25 The Crane Connect app 29 Compatibility 30 Downloading and installing the app 31 Connecting the Smartwatch with the smartphone tablet 33 Setting the time 35 Messages 36 Configuring notifications 36 Receiving notifications 38 Locating the Smartwatch 42 Configuring alarms 43 Daily goals 44 Setting daily goals 46 Viewing your daily progress 47 Sle...

Page 3: ...le 58 Watertightness 60 Cleaning 62 Storage 63 Troubleshooting 64 Declaration of conformity 67 Technical data 68 Disposal 69 Disposing of the packaging 69 Disposing of the Smartwatch 70 Warranty Certificate 73 Warranty Details 79 Repair and Refurbished Goods or Parts Notice 81 Customer Service 83 ...

Page 4: ...A 1 Overview GB IRE 4 SLO 4 AUS ...

Page 5: ...C B 2 5 4 3 Use 5 SLO 5 AUS ...

Page 6: ...6 SLO 6 AUS Product contents device parts 1 Smartwatch 2 Charger 3 Button for the status indicator 4 Button for triggering the camera for locating the smartphone tablet 5 Button for the goal indicator ...

Page 7: ...ation about manufacturer warranties or service points or would like to watch a convenient instructional video our QR codes will help you to easily get the information you are looking for What are QR codes QR codes QR Quick Response are graphical codes that can be read with a smartphone camera and for example contain a link to a website or contact data Your benefit No need to type in bothersome web...

Page 8: ...ode reader installed on it and an Internet connection Generally you can find a free QR code reader in the App store for your smartphone Try now Just scan the QR code below with your smartphone to learn more about the Hofer product you purchased When running the QR code reader costs for the Internet connection may be incurred depending on your rate ...

Page 9: ...panies this analogue Smartwatch It contains important information about operation and care For improved readability the analogue Smartwatch will be referred to only as the Smartwatch below Before using the Smartwatch read the user manual carefully This particu larly applies for the safety notes Failure to comply with the user manual may result in damage to the Smartwatch ...

Page 10: ...martwatch on to third parties please be absolutely sure to include this user manual Explanation of symbols The following symbols and signal words are used in this user manual on the Smart watch or on the packaging WARNING This signal symbol word designates a hazard with moderate degree of risk which may lead to death or severe injury if not avoided ...

Page 11: ...om AUS CAUTION This signal symbol word designates a hazard with low risk that if not avoided may result in minor or moder ate injury NOTICE This signal word warns against potential damages to property This symbol provides you with useful supplementary information on as sembly or operation ...

Page 12: ...e the Apple logo iPad and iPhone are registered trademarks in the USA and other countries by Apple Inc App Store is a service mark of Apple Inc The Bluetooth word mark and logos are regis tered trademarks of Bluetooth SIG Inc and are used under licence by Krippl Watches Further trademarks and trademark names are the property of their respective owners ...

Page 13: ...g physical activities It is designed for collecting data which you can analyse with the Crane Connect app The Smartwatch is only intended for private use and is not suitable for commercial therapeutic or medical applications It is not a children s toy or a medical device Only use the Smartwatch as described in this user manual Any other use is deemed improper and may result in damage to property o...

Page 14: ...anufacturer or vendor accepts no liability for damage caused by improper or incorrect use Safety notes WARNING Risk of accident injury DonotusetheSmartwatchwhenyouaredrivingavehicle Itisdangeroustotake youreyesofftheroad Itcouldcauseanaccidentwhereyoucouldinjureyourself or other persons ...

Page 15: ...tch or let a passenger make the settings WARNING Danger of explosion Rechargeable batteries may explode if they are excessively heated up Do not heat up the Smartwatch Keep the Smartwatch away from hot surfaces To avoid overheating the Smartwatch do not expose it to direct sunlight or other heat sources e g in a vehicle ...

Page 16: ...sory or mental capacities e g partially disabled persons older persons with reduced physical and mental capacities or lack of experience and knowl edge e g older children This Smartwatch may be used by children ages eight and over as well as persons with impaired physical sensory or mental capacities or those lacking experience and knowledge if they are supervised or have been instructed in ...

Page 17: ...h operating it Children may not play with the Smartwatch Cleaning and user maintenance may not be performed by children unless they are at least eight or more years of age and under supervision Keep children under the age of eight away from the Smartwatch and the charger Do not let children play with the packaging wrapper They could swallow it and suffocate ...

Page 18: ...9 service cranesportsconnect com AUS CAUTION Health hazard The Smartwatch is not a medical device it is a workout aid for calculating the distance covered and calories consumed Always consult a physician before you start a regular workout routine ...

Page 19: ...tch if it exhibits visible damages Do not open the housing of the Smartwatch and have qualified professionals perform repairs For this contact the manufacturer at the ser vice address specified on the warranty card if repairs are needed Liability and warranty claims are waived in the event of repairs performed by the user or incorrect use Keep sharp objects away from the Smartwatch ...

Page 20: ...peratures between 10 C and 60 C Do not place any heavy objects on the Smartwatch and do not apply pressure to the Smartwatch Protect the Smartwatch against impacts and shocks Do not submerge the Smartwatch and charger in water or other liquids Avoid very strong magnetic fields e g transformers Otherwise they could cause inconsistencies in measuring time Failure to observe these notes may result in...

Page 21: ... corrode It is recommended that you do not wear the watch in a sauna as differenc es in temperature may cause condensation to form which could damage the clockwork Peak pressures may occur when swimming or when exposed to a water jet e g when showering or washing your hands During such activities affected areas may be subjected to a significantly greater pressure than ...

Page 22: ...tness is not a permanent property as the function of the built in sealing elements may diminish with daily use or be damaged by an impact or fall If a watch is subjected to substantial changes in temperature such as when sun bathing followed by a dip in cool water liquid may condense in the housing This is not necessarily a sign that it is not watertight it is however imperative that the moisture ...

Page 23: ...Watertightness Checking the Smartwatch and product contents 1 Take the Smartwatch 1 out of the packaging 2 Remove the protective foil from the Smartwatch 3 Check to make sure that the delivery is complete see fig A B 4 Check whether the individual parts exhibit damages If this is the case do not use the Smartwatch Contact the service address provided on the warranty card ...

Page 24: ... AUS Start up Charging the rechargeable battery of the Smartwatch NOTICE Risk of damage Improperly connecting the charger may damage the Smartwatch Only use the enclosed charging cable and a USB port on your PC or a USB charger to charge the rechargeable battery of the Smartwatch ...

Page 25: ...rging contacts on the back of the Smartwatch thoroughly if necessary to avoid corrosion 2 Place the Smartwatch with its back on the charging contacts of the charger 2 so that the charging cable is pointing to the left see fig B The charger attaches magnetically and easily locks into place Incorrectly connecting the charger may cause the Smartwatch or cable to heat up Make sure that the metal pins ...

Page 26: ... Make sure that the PC is switched on or the USB charger is connected to the mains The symbol will light up during the charging process The rechargeable battery is fully charged as soon as the symbol lights up 4 As soon as the rechargeable battery is fully charged pull the USB plug out of the USB charger or PC 5 Take the charger off of the back of the Smartwatch ...

Page 27: ...portsconnect com AUS If the battery is almost empty the and symbols will flash three times in a row Until the Smartwatch is recharged the and symbols will flash once briefly every time any button is pressed In this case recharge the Smartwatch as soon as possible ...

Page 28: ...can only be used in connection with the Crane Connect app which you can download free of charge from the App Store and the Google Play Store With the Crane Connect app you can configure the Smartwatch configure communication between the Smartwatch and your smartphone or tablet and analyse the measurements for your physical activities ...

Page 29: ... Smartwatch and the Crane Connect app Apple iPhone 4s and more recent versions Apple iPad 3rd generation and more recent versions Apple iPad mini 1st generation and more recent versions Apple iPad Air and more recent versions Smartphones and tablets with Android 4 3 and more recent versions You can find a detailed list of compatible devices on the following website https www cranesportsconnect com...

Page 30: ...om AUS Downloading and installing the app 1 Download the free Crane Connect app from the App Store if you are an iPhone or iPad user from the Google Play Store if you are an Android user at www cranesportsconnect com downloads or via the following QR code QR code for Android QR code for iOS ...

Page 31: ... long download times and associated costs it is recommended that you use a Wi Fi connection for downloads 2 Install the Crane Connect app on your smartphone or tablet Follow the registration instructions step by step to do so You can also create your user account on the website www cranesportsconnect com ...

Page 32: ...S Connecting the Smartwatch with the smartphone tablet 1 Make sure that Bluetooth is activated on your smartphone or tablet 2 On your smartphone or tablet open the Crane Connect app and access All Settings 3 Push Analogue Smartwatch 4 Push Connect in the Pairing field The app will now start to look for a compatible Smartwatch ...

Page 33: ...ng this time the scan will stop The app will automatically connect and synchronise with the Smartwatch After successful synchronisation the app will display the ID of the paired Smart watch and the message Success will appear If your smartphone or tablet has an active Internet connection the Crane Connect app will automatically upload all data measured to the website www cranesportsconnect com for...

Page 34: ...79 service cranesportsconnect com AUS Setting the time As soon as the Smartwatch is connected with the Crane Connect app and the app is opened the time on the Smartwatch will be updated The time on the Smartwatch can only be set with the Crane Connect app ...

Page 35: ...rom your smartphone or tablet You can select incoming calls missed calls unread messages unread e mails aborted connections between the Smartwatch and paired smartphone tablet as well as attempts of the smartphone tablet to find the Smartwatch Configuring notifications 1 On your smartphone or tablet open the Crane Connect app and access the settings for the Smartwatch 2 Scroll down to Notification...

Page 36: ...Smartwatch is to alert you of a notification push the corresponding notification function You now have the choice of setting the flashing frequency Flash of the LED light Off Slow or Fast the dialling tone Off Single or Multiple and the intensity of the vibration Off Weak or Strong You also have the option of defining the duration of each status signal Use the Duration slider to select a time betw...

Page 37: ... be within Bluetooth range If a call is received on your smartphone the Smartwatch will notify you with the signals configured in the app The symbol will flash if you have enabled Flash in the settings If you missed a call on your smartphone the Smartwatch will notify you with the signals configured in the app The symbol will flash if you have enabled Flash in the settings ...

Page 38: ...lash if you have enabled Flash in the settings If an e mail is received on your smartphone or tablet the Smartwatch will notify you with the signals configured in the app The symbol will flash if you have enabled Flash in the settings If the Bluetooth connection between the Smartwatch and smartphone or tablet is interrupted the Smartwatch will notify you with the signals configured in the app The ...

Page 39: ...or tablet In this case the Smart watch will synchronise the incoming notification with the smartphone or tablet At the beginning of the synchronisation the Smartwatch will vibrate once briefly To access notifications received again push the button for the status indicator 3 To delete all notifications received on the Smartwatch hold the button for the sta tus indicator down for approx 2 seconds ...

Page 40: ...twatch will be deleted The prerequisite for this is that there is a Bluetooth connection between the Smartwatch and your smartphone or tablet To deactivate the receipt of notifications on the Smartwatch hold the button for the status indicator 3 down for approx 5 seconds To reactivate the receipt of notifications on the Smartwatch hold the button for the status indicator down another approx 5 seco...

Page 41: ... you can use the Crane Connect app to find it 1 On your smartphone or tablet open the Crane Connect app and access the settings for the Smartwatch 2 Scroll down to Find Watch 3 Push Find If the watch is within Bluetooth range it will emit an alarm In order for your Smartwatch to be found Bluetooth must be activated on your smartphone or tablet ...

Page 42: ...e Connect app and access the settings for the Smartwatch 2 Under Alarm select one of the three preset alarms by pushing the time 3 Set the desired time at which the alarm is to be activated 4 Push Done or OK 5 Activate the desired alarm by pushing the corresponding slider to the right You have now set the alarm At the set time the Smartwatch will emit the signals set in the app see chapter Configu...

Page 43: ... physical activities Each day the Smartwatch records your steps using a sensor and with your personal data it determines to what extent you have already fulfilled the goals you set This includes Steps the Smartwatch counts the steps you cover in a day Distance The Smartwatch determines the distance you cover in one day in km or miles The calculation is based on the steps counted and your individua...

Page 44: ...dividual data height age gender weight duration of sleep etc which the Smartwatch obtains from the Crane Connect app Active time The Smartwatch measures the amount of time you are active in hours and minutes Sleep The Smartwatch measures your sleep in hours and minutes The Smart watch does not automatically recognise that you are sleeping you have to acti vate sleep mode for this see chapter Activ...

Page 45: ...our Smartwatch stores all data recorded for 7 days Setting daily goals To set a daily activity goal that you can compare with the Smartwatch proceed as follows 1 On your smartphone or tablet open the Crane Connect app and access the settings for the Smartwatch 2 Scroll down to Daily Goals ...

Page 46: ...ery day and how many calories you would like to burn on a daily basis Your entries will be stored Viewing your daily progress With the Smartwatch you can check your progress with respect to goals you set any time you like Push the button for the goal indicator 5 on the Smartwatch The number of LED lights that light up indicates the progress with respect to your goal achieved in per cent ...

Page 47: ...ORT AUS 1800 131579 service cranesportsconnect com AUS In the Crane Connect app you can configure which goal you would like to access on the Smartwatch For this access the settings for the Smartwatch in the app and select Daily Goals ...

Page 48: ...Daily goals AFTER SALES SUPPORT 48 AUS 1800 131579 service cranesportsconnect com AUS 100 ab 75 ab 50 ab 25 ab 0 from from from from ...

Page 49: ...ch in the Home menu The screen will show you the exact number of steps covered per day the distance and calories burned The per cent indicator shows the extent to which the respec tive figures meet the goals you set If you access the next screen the Active Time indicates for how many hours and minutes you have been physically active on the respective day On the Smartwatch the steps distance calori...

Page 50: ...g you sleep and the quality of your sleep You can use the Crane Connect app to activate or deactivate Auto sleep and view an analysis of your sleep cycles and the quality of your sleep Activating sleep mode Wear the Smartwatch when you go to bed and set it to Auto sleep in the Crane Connect app To activate the sleep mode on the Smartwatch proceed as follows Hold the button for the goal indicator 5...

Page 51: ...atch You can check at any time whether the Smartwatch is in sleep mode Push the button once for the goal indicator If the Smartwatch is in sleep mode the symbols from to will flash sequentially If you would also like to receive notifications from your smartphone or tablet when sleep mode is active you can configure the respective settings in the Crane Connect app ...

Page 52: ...activate sleep mode on the Smartwatch as follows Hold the button for the goal indicator down for 2 seconds To confirm the entry all symbols from to will flash sequentially on the Smartwatch Remote trigger You can also use the Smartwatch to trigger the camera on your smartphone or tablet 1 Make sure that Bluetooth is activated on your smartphone or tablet ...

Page 53: ... camera 4 on the Smartwatch This will access the camera on your smartphone or tablet 4 Push the button for triggering the camera again to trigger the camera Your smartphone or tablet camera will take a picture If the camera on the Smartwatch does not respond check the privacy settings for your smartphone or tablet as to whether the camera has been approved for the Crane Connect app ...

Page 54: ...ton for triggering the camera 4 can be configured for this purpose 1 On your smartphone or tablet open the Crane Connect app and access the settings for the Smartwatch 2 Assign the function Find Smartphone to the button for triggering the camera If your smartphone or tablet is now within Bluetooth range and its Bluetooth settings are active it will respond with a signal as soon as you push the but...

Page 55: ...sconnect com AUS Disconnecting the Smartwatch from the smartphone tablet If you would like to disconnect the Smartwatch from your smartphone or tablet proceed as follows 1 On your smartphone or tablet open the Crane Connect app and access the settings for the Smartwatch 2 Go to the Pairing field 3 Push Disconnect ...

Page 56: ...ER SALES SUPPORT 56 AUS 1800 131579 service cranesportsconnect com AUS To completely disconnect the Smartwatch from your smartphone or tablet also check for the Bluetooth connections in your smartphone or tablet settings and remove the Smartwatch there as well ...

Page 57: ...anesportsconnect com AUS Symbol table Symbol Meaning if it flashes three times simultaneously with The rechargeable battery is almost empty incoming call missed call if the charger is connected rechargeable battery is being charged interrupted Bluetooth connection ...

Page 58: ...cranesportsconnect com AUS Symbol Meaning incoming e mail incoming message e g SMS Facebook Twitter WhatsApp if the charger is connected rechargeable battery has been charged if it flashes three times simultaneously with The rechargeable battery is almost empty ...

Page 59: ...ortsconnect com AUS Watertightness The Smartwatch has been tested for watertightness up to 50 meters It is therefore suit able for daily use e g when showering or washing your hands Situation Watertight to 50 meters rain splashes yes washing your hands yes showering yes ...

Page 60: ...ervice cranesportsconnect com AUS Situation Watertight to 50 meters bathing swimming no water sports no The specification of meters refers to the air overpressure used in connection with the watertightness test for the Smartwatch in accordance with DIN 8310 ...

Page 61: ...to damage Do not use any aggressive cleaners brushes with metal or nylon bristles as well as sharp or metallic cleaning utensils such as knives hard scrapers and the like They could damage the surfaces Do not submerge the Smartwatch and charger in water or other liquids Only clean the Smartwatch and charger with a soft damp and lint free cloth ...

Page 62: ...y as described in the chapter Cleaning Always store the Smartwatch and charger in a dry area Protect the Smartwatch and charger against exposure to direct sunlight and other sources of heat Store the Smartwatch and charger at a storage temperature between 20 C and 70 C Store the Smartwatch and charger in an area that is not accessible for children ...

Page 63: ...tsconnect com AUS Troubleshooting Fault Solution The Smartwatch does not respond to entries made on the smartphone or tablet Your smartphone or tablet does not support Bluetooth Smart Ready Exchange your smart phone or tablet with a model that supports Bluetooth Smart Ready ...

Page 64: ...een the Smartwatch and your smartphone or tablet Do not connect the Smartwatch and Crane Connect app with the Bluetooth settings for your smartphone or tablet Activate Bluetooth before you open the Crane Connect app Switch Bluetooth off on your smartphone or tablet and then back on Then restart the connection process with your Smartwatch ...

Page 65: ...rtwatch and your smartphone or tablet Switch off your smartphone or tablet and then back on Enable the visibility of your smartphone or tablet in the Bluetooth menu Reinstall the Crane Connect app on your smart phone or tablet Before you complain about the Smartwatch please check whether the rechargeable battery is empty and recharge it if necessary ...

Page 66: ...66 AUS 1800 131579 service cranesportsconnect com AUS Technical data Model number AA5 CDSM 3A 3B 6 Article number 92747 EAN code 20027230 Operating temperature 10 C to 60 C Battery 1 3 7 V Li polymer 30 mAh AA5 CDSM 6 25 mAh rechargeable ...

Page 67: ...US Disposal Please ensure your recycling information does apply to the local regulations Disposing of the packaging Dispose of the packaging separated into single type materials Dispose of cardboard and carton as waste paper and foils via the recyclable material collection service ...

Page 68: ...martwatch Should the Smartwatch no longer be capable of being used at some point in time dispose of it in accordance with the regulations in force in your state or country This ensures that old appliances are recycled in a professional manner and also rules out negative consequences for the environment ...

Page 69: ...equired by law to bring all batteries and rechargeable batter ies regardless whether they contain harmful substances or not to a collection point run by the communal authority or borough or to a retailer so that they can be disposed of in an environmentally friendly manner Only turn in the batteries at your collection point in a discharged state labelled with Cd cadmium Hg mercury Pb lead ...

Page 70: ...AFTER SALES SUPPORT 70 AUS 1800 131579 service cranesportsconnect com AUS ...

Page 71: ...Warranty Certificate PRODUCT NAME ANALOGUE SMARTWATCH BRAND NAME CRANE PRODUCT NUMBER 92747 MODEL NUMBER AA5 CDSM 3A 3B 6 NAME ADDRESS EMAIL DAYTIME TEL NO DATE OF PURCHASE SERIAL NUMBER ...

Page 72: ...ODUCT CODE 92747 12 2015 We recommend that you attach a photocopy of your receipt showing the date of purchase to this Warranty certifi cate and keep for your reference Please do not send to the address below In the event of a product fault please call the Customer Service hotline Please ensure that you have the product de tails as shown on this card at hand so that we are able to respond as quick...

Page 73: ...nd care will be repaired replaced or refunded at our discretion The benefits conferred by this warranty are in addition to all rights and remedies in respect of the product that the consumer has under the Competition and Consumer Act 2010 and similar state and territory laws Our goods come with guarantees that cannot be excluded under the Australian Consumer Law You are entitled to a replacement o...

Page 74: ...s warranty does not cover batteries or any other consumable items Normal Wear and Tear This warranty does not cover normal wear and tear to the products or parts Exclusions This warranty does not cover Any defects caused by an accident misuse abuse improper installation or operation lack of reasonable care unau thorised modification loss of parts tampering or attempted repair by a person not autho...

Page 75: ...t in the goods appears within three years you are entitled to claim a warranty please contact or send all war ranty claims to KRIPPL WATCHES Reply Paid 85139 Level 29 Chifley Tower 2 Chifley Square Sydney NSW 2000 AUSTRALIA When making a return please ensure the product is properly packaged so as to ensure that no damage occurs to the product during transit Please provide the original or a copy of...

Page 76: ...ty claim including any return postage will be covered by the supplier identi fied above Please note that upon receiving your warranty claim the supplier will send via the post or email a repair and refurbished goods or parts notice Please provide your email address and advise the supplier if you wish to obtain a repair and refur bished goods or parts notice via email YEARS WARRANTY 3 ...

Page 77: ...f pur chase Defects that occur within this warranty period under normal use and care will be repaired replaced or refunded at our discretion The benefits conferred by this warranty are in addition to all rights and remedies in respect of the product that the consumer has under the Competition and Consumer Act 2010 and similar state and territory laws ...

Page 78: ...failure and for compensation for any other reasonably foreseeable loss or damage You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure AFTER SALES SUPPORT AUS 1800 131579 toll free service hotline service cranesportsconnect com YEARS WARRANTY 3 ...

Page 79: ...mputer hard drive telephone numbers stored on a mobile telephone songs stored on a portable media player games saved on a games console or files stored on a USB memory stick during the process of repair some or all of your stored data may be lost We recommend you save this data elsewhere prior to sending the product for repair You should also be aware that rather than repairing goods we may replac...

Page 80: ...being handled unsatisfactorily you may escalate your complaint Please telephone us on 1800 131579 or write to us at KRIPPL WATCHES Reply Paid 85139 Level 29 Chifley Tower 2 Chifley Square Sydney NSW 2000 AUSTRALIA AFTER SALES SUPPORT 1800 131579 toll free service hotline service cranesportsconnect com MODEL AA5 CDSM 3A 3B 6 PRODUCT CODE 92747 12 2015 YEARS WARRANTY 3 ...

Page 81: ...81 AFTER SALES SUPPORT AUS 1800 131579 service cranesportsconnect com AUS Customer Service ...

Page 82: ...3B 6 Product code 92747 12 2015 YEARS WARRANTY AUS AUS ALDI guarantees that our exclusive brand products are developed to our stringent quality specifications If you are not entirely satisfied with this product please return it to the nearest ALDI store within 60 days form the date of purchase for a full refund or replacement or take advantage of our after sales support by calling the supplier s C...

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