Covidien Force FX-C, User Manual

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Returning the Generator for Service
Maintenance and Repair
Force FX Electrosurgical Generator C User’s Guide 8-3
Returning the Generator for Service
Before you return the generator, call your Covidien Representative for assistance. If you
are instructed to send the generator to Covidien, first obtain a Return Authorization
Number. Then, clean the generator and ship it to Covidien for service.
Step 1 – Obtain a Return Authorization Number
Call the Covidien Customer Service Center for your area to obtain a Return Authorization
Number. Have the following information ready when you call:
• Hospital/clinic name/customer number
• Telephone number
• Department/address, city, state, and zip code
• Model number
• Serial number
• Description of the problem
• Type of repair to be done
Step 2 – Clean the Generator
A. Turn off the generator, and unplug the power cord from the wall outlet.
B. Thoroughly wipe all surfaces of the generator and power cord with a mild cleaning
solution or disinfectant and a damp cloth.
Follow the procedures approved by your institution or use a validated infection control
procedure. Do not allow fluids to enter the chassis. The generator cannot be
sterilized.
Warning
Electric Shock Hazard — Always turn off and unplug the generator before cleaning.
Notice
Do not clean the generator with abrasive cleaning or disinfectant compounds, solvents, or other
materials that could scratch the panels or damage the generator.