Advanced settings
42
Troubleshooting
Internet
Q1: My 4GR is not connecting to the Internet!
A:
Do all of the following:
•
First check if the USB LED on the 4GR (third light from the left)
is OFF. If so, continue with the following steps. If not, then see the
answers to Question 2.
•
Please verify that you are able to connect to your mobile operator
using the USB modem in your computer!
• Always insert the USB modem into the 4GR before powering it on!
• Log into the 4GR on http://192.168.0.1/
•
Check that your 4GR has identifi ed the USB modem (Check the
Reported Backhaul Technology
under
Home
upon logging into
the 4GR). If not, check if your USB modem is supported:
www.dovado.com/modems
•
Check the signal strength in the
Modem->Modem Status
page.
•
Verify that a correct
Access Point Name (APN)
and/or Username
and Password has been inserted in the PDP or PPP sections of the
Modem Settings
. Check that the APN information provided by your
mobile operator is identical with the APN information used in the
4GR settings.
•
If using a PIN code on your SIM card, insert it in
Modem-
>Modem Settings
page.
Troubleshooting
50
Reference manual 4GR.indd Avs1:42
Reference manual 4GR.indd Avs1:42
2010-03-12 13.13
2010-03-12 13.13