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6. Simple troubleshooting

5.3 Clean SPA

Note: 

Before using pool chemicals, please consult qualified technician for 

more maintenance information. Pay close attention to the chemical 

manufacturer's instructions. Abuse of SPA or improper use of chemicals, 

resulting in SPA damage and life injury, consumers shall be responsible for 

the improper use.

Note:

It is strictly prohibited to store the SPA pool in an environment below 0

℃(32℉)

Plastics tend to become brittle under low temperature environments or 

exposed to sunlight for a long time, which can shorten service life. 

Consumers are responsible for damage caused by improper storage in winter.
If SPA is not used for a long time, the residual water in SPA pool and SPA 

pump must be dried, otherwise peculiar smell will be caused by deterioration 

of water quality.

After each use of the SPA pool, we recommend that 

you use bromine reagents and the chemical floaters 

to disinfect the water in the pool. First open the cap 

of chemical floaters, then add some bromine 

reagents, and cover the cap. Put the floaters into 

the SPA pool. We recommend that you activate the 

bubble function while the water in the pool is being 

disinfected,so that the circulation of water and 

disinfection can be more sufficient. Please look at 

the following illustration:

Warning: 

SPA cannot be used while it is being sterilized. The maximum 

amount of chemicals should not exceed 20 tablets, otherwise the chemicals 

will destroy SPA, and chlorine-containing chemicals should not be used.

Dirt on the body, swimsuit and scale in water are easy to adhere to SPA pool 

and pump body after heating, so it is necessary to wipe the surface of SPA 

pool with soft cloth and neutral detergent frequently, and use a fine brush to 

wipe the scale attached to the water inlet and outlet to prevent scale from 

blocking the water inlet and outlet, thus affecting the normal use of SPA 

pump.

Note:

 Do not use hard brushes to clean the surface of the pool. 

5.4 Repair SPA

If the SPA punctures and leaks air, the repair patch in the attached repair kit 

can be used for repair. Before repair, the SPA should be drained and deflated, 

and the damaged part should be wiped clean. Cut the repair patch into a 

shape of appropriate size, coat it with matching glue, and paste it onto the 

damaged part. Do not use the newly repaired SPA within 12 hours.

5.5 SPA storage

According to the above-mentioned SPA drainage steps, ensure that the water 

in the SPA pool and the control box has been drained, take out the filter 

cartridge, and wipe the SPA pool and SPA pump clean with cotton cloth, 

which can prolong the service life of the SPA. It is recommended that you 

store the SPA in the original package and put it in a warm and dry place.

Failure

Possible phenomena

Solution

SPA Cannot run

Not powered on

RCD Trip

Residual current device 

damage

Check power supply

Reset RCD Or the power 

cord load is not up to

2000W Or 10A

If it cannot be started, 

please contact after-sales 

service

SPA No heating

Temperature set too low 

Filter cartridge too dirty 

The water level is too low

Electric heating does not 

work

Set a higher temperature

Cleaning/replacing filter 

cartridge

Continue to fill the water 

and raise the water level

Call for help

The bubble 

function does 

not work

When the pump 

temperature is too high

The 30 minutes 

temperature protection

are automatically turned off  

SPA automatic pump

Disconnect the plug and 

wait for the pump to cool 

before starting

Restart Bubble button.

If it cannot be 

started,please contact 

after-sales service

Water filtration 

does not work

Filter cartridge dirty

The inlet and outlet pipes 

are blocked

Control box error

Cleaning/Replacing filter 

cartridge

Check if the water inlet and 

outlet are blocked by foreign 

bodies such as scale

If it cannot be started, 

please contact after-sales 

service

16

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Summary of Contents for NP10259US/CA

Page 1: ...AUFSERLEBNIS GUTE PRODUKTE und EFFIZIENTEN SERVICE zu bieten Avec votre valuation inspirante COSTWAY continuera fournir une EXP RIENCE D ACHAT PRATIQUE des PRODUITS DE QUALIT et un SERVICE EFFICACE Co...

Page 2: ...e flow rate marked on the original suction fitting WARNING 9 To reduce the risk of injury do not permit children to use this product unless they are closely supervised at all times WARNING 10 Water at...

Page 3: ...to exit the spa or hot tub and unconsciousness resulting in the danger of drowning WARNING The use of alcohol drugs or medication can greatly increase the risk of fatal hyperthermia WARNING 23 Prolong...

Page 4: ...jet power 3 15m 10 4ft Power cord length 142 20cm 56 x 7 8 Pool cover AC 12V 45W 1703L 450gal H Filter pump specifications 2 Configuration List Note Check all accessories included A1 SPA pool B1 Pump...

Page 5: ...sider the total weight of the user SPA and water and ensure that the ground in the use area has Sufficient strength to support the tub There is a good drainage system beside the installation area If t...

Page 6: ...l line on the inner wall of the pool Warning Do not plug in during filling the water Take care of the water hose to prevent them from falling off to cause the water leakage Please cover the pool well...

Page 7: ...the bubbles have been worked for 15 minutes and stopped bubbling can be stopped but not be started The re starting of bubbles should wait for 10 minutes When the bubbles have been on for 20 minutes a...

Page 8: ...SPA pool wall We require the PH value of the water used in the pool to be between 6 5 and 8 5 If the PH value is too low or too high it will affect the service life of the pool and pump of SPA and br...

Page 9: ...blocking the water inlet and outlet thus affecting the normal use of SPA pump Note Do not use hard brushes to clean the surface of the pool 5 4 Repair SPA If the SPA punctures and leaks air the repair...

Page 10: ...otection indication The digital tube displays the trouble code E1 The heating function cannot be used while the filtering and wave making can still work The digital tube displays the trouble code E2 A...

Page 11: ...Check whether there is leakage in the pool Step 3 Power on again to use if the alarm cannot be cleared please contact customer service Trouble codes Description Faults phenomena E5 The water pressure...

Page 12: ...ration par un autre dont le d bit est inf rieur celui indiqu sur le raccord d aspiration d origine Avertissement 9 Pour r duire le risque de blessure ne permettez pas aux enfants d utiliser ce produit...

Page 13: ...l incapacit de reconna tre la n cessit de sortir du spa l inconscience d un danger imminent des dommages au f tus chez les femmes enceintes l incapacit physique de sortir du spa et l inconscience ent...

Page 14: ...Puissance du jet de bulles 5m Longueur du cordon d alimentation 142 20cm Couverture de piscine AC 12V 45W 1703L 450gal H Sp cifications de la pompe filtre 2 Liste des pi ces Attention V rifiez tous l...

Page 15: ...total de l utilisateur du SPA et de l eau et le sol de la zone d utilisation doit avoir une r sistance suffisante pour supporter la baignoire Il existe un bon syst me de drainage c t de la zone d inst...

Page 16: ...de spa Avertissement Ne pas brancher pendant le remplissage de l eau Prenez soin des tuyaux d eau pour viter qu ils ne tombent et provoquent une fuite d eau Veuillez bien couvrir le spa lorsque vous...

Page 17: ...s bulles doit attendre 10 minutes Lorsque la fonction bulle a fonctionn pendant 20 minutes et s est arr t e la fonction ne peut pas tre r activ e pendant 10 minutes Chauffage Bouton de mise en marche...

Page 18: ...iltrante lav e dans la paroi de spa Nous exigeons que la valeur du PH de l eau utilis e dans le spa soit comprise entre 6 5 et 8 5 Si le PH est trop faible ou trop lev il affectera la dur e de vie de...

Page 19: ...sont faciles adh rer au SPA et la pompe apr s le chauffage il est donc n cessaire d essuyer fr quemment la surface de SPA avec un chiffon doux et un d tergent neutre et d utiliser une brosse fine pour...

Page 20: ...irez la fiche et attendez que la pompe refroidisse avant de la d marrer 2 Red marrez la fonction bulle Si elle ne peut pas tre d marr e veuillez contacter le service apr s vente 6 2 Codes d erreur et...

Page 21: ...ortie de la piscine 3 Il est recommand de l utiliser une temp rature ambiante de 10 30 4 V rifiez s il y a des fuites dans le spa tape 3 Remettez sous tension pour utiliser si l alarme ne peut pas tre...

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