Failure
Possible phenomena
Solution
SPA The buzzer
of the pump
sounded
continuously
Buzzer does not stop
Cleaning/Replacing filter
cartridge
Check if the water inlet and
outlet are block by foreign
bodies such as scale
Press and hold the filter
key 3 seconds to eliminate
sound
SPA Water tank
leaks
SPA Pool damage
Use the provided repair
patch
Water is not
clean
Insufficient filtering time
Filter cartridge is dirty
The water is not clean.
Improper handling of
water.
Increase filtration time
Cleaning/Replacing of filter
cartridge
Replace the water
Refer to the chemical
instruction operation
6.2 Trouble codes and FAQ instructions
Trouble
codes
Description
Faults
phenomena
E1
The malfunction of
temperature control sensor
High temperature protection
indication
The digital tube displays the
trouble code “E1
”
. The
heating function cannot be
used while the filtering and
wave-making can still work
The digital tube displays the
trouble code “E2
”
. All
functions will not work.
Fault cause
Short circuit or open circuit
of temperature sensor
When the water temperature
from the pool to the pump
exceeds 47
℃
(117
℉
) , the
electronic control system
automatically provides
electronic protection to prevent
people from scalding
E2
Fault check
and
maintenance
Please contact customer
service for professional
maintenance
Step 1: Turn off the power
Step 2: Steps to solve
1) Confirm that the pool
water temperature is
between 20
℃
and 40
(68-104
℉
)
，
and the normal
display and function can only
be restored after the
restarting and the
temperature is normal.
2) Remove foreign bodies
from the inlet and outlet of
the pool.
Step 3: Power on again to
use (if the alarm cannot be
cleared, please contact
customer service)
18
19
