Cortex CT1001 User Manual Download

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CT1001/CT1002 Touchscreen Programmable Thermostat

TROUBLESHOOTING (TABLE 10)

Table 10. Troubleshooting.

Symptom

Possible Cause

Action

Display does not come on.

Thermostat is not being powered.

Check for 24VAC between C and RC.
Check that AA batteries are installed
correctly and are good.

Temperature settings do not change.

The upper or lower temperature limits
were reached.

Check temperature set-points.
Check Installer Setup Numbers 0600 and
0610; modify as needed.

The keypad is fully locked.

Check Installer Setup Number 0670 to
change keypad locked options.

Heating or cooling does not come on.

Thermostat minimum off-time is
activated.

Wait up to five minutes for the system to
respond.

System selection is not set to Heat or
Cool.

Set system Selection to correct position.

System type Selection is incorrect.

Check Installer Setup Number 0170 and
make sure correct System type is
chosen.

Thermostat is calling for Heat (Heat on)
or Cool (Cool on) but no heating or
cooling is running.

Heating or cooling equipment is not
operating.

Check wiring.
Check Installer Setup Number 0170 and
make sure correct system type is
chosen.
Verify operation of equipment in System
Test mode.

Summary of Contents for CT1001

Page 1: ...CT1001 CT1002 Touchscreen Programmable Thermostat Room Running As SCHED SYSTEM MORE SCHED HOLD CLOCK SCREEN AUTO FAN WED PM AUTO HEAT ...

Page 2: ...ammable Thermostat Contents Application Features 2 Specifications Ordering Information 4 Installation 14 Wiring 18 Power the Thermostat 35 Installer Setup 48 Installer System Test 59 Operation 62 Programming 68 Troubleshooting 98 1t ...

Page 3: ... is an effortless 7 Day programmable thermostat that provides universal system compatibility precise comfort control and is easy to program The CT1001 CT1002 Thermostats provide temperature control for gas oil electric and heat pumps for up to 3 heats 2 cool systems including dual fuel operation plus dehumidification control 2t ...

Page 4: ...ur customer lifestyle Touchscreen interaction Real time clock keeps time during power failures and automatically updates to daylight savings Saving Changes notification lets you know when the schedule changes have been saved Change check reminders let you know when to service or replace filters or batteries Various Hold options allow you to override the program schedule as desired Armchair program...

Page 5: ...s oil or electric heat with air conditioning Warm air hot water high efficiency furnaces heat pumps steam and gravity Heat only includes power to open and power to close zone valves and normally open zone valves Heat only with fan Cool only 750 mV heating systems Changeover Manual or Auto changeover selectable System setting HEAT OFF COOL AUTO EMER for heat pumps Fan setting AUTO ON CIRC 4 ...

Page 6: ...ling 50 F to 99 F 10 C to 37 C Operating Ambient Temperature 32 F to 120 F 0 C to 49 C Shipping Temperature CT1001 CT1002 Thermostats 30 F to 150 F 34 4 C to 65 6 C 5 Terminal Voltage 50 60 Hz Running Current W Heating 20 30 VAC 1 AMP max W Heating Power pile 750 mVDC 100 mAMP Y Cooling 20 30 VAC 1 AMP max G Fan 20 30 VAC 1 AMP max ...

Page 7: ...ad Heating Selectable 1 12 cycles per hour Cooling Selectable 1 6 cycles per hour Clock Accuracy 1 minute per month 6 Batteries Two replaceable AA alkaline batteries will power the thermostat when 24VAC common is not used A non replaceable lithium battery with ten year life is inside the thermostat Under normal use the lithium battery will maintain the calendar and time settings The Alkaline batte...

Page 8: ...reen when Heat is activated 7 Auxiliary Heat Indication CT1001 CT1002 Touchscreen Thermostats show Aux Heat On on the screen when Auxiliary Heat is activated Emergency Heat Indication CT1001 CT1002 Touchscreen Thermostats show Heat On on the screen when Emergency Heat is activated and the System mode is in the EMER position Calibration CT1001 CT1002 Touchscreen Thermostats are factory calibrated a...

Page 9: ...1001 CT1002 Touchscreen Programmable Thermostat ORDERING INFORMATION If you have additional questions need further information or would like to comment on our products or services please write or phone 8 ...

Page 10: ...iving space using mounting screws and anchors provided Outdoor Sensor Mounts outside of living space with mounting clip and screws provided Remote Indoor Sensor Mounts directly on the wall using mounting screws and anchors provided 9 Dimensions 1 CT1001 CT1002 Touchscreen Thermostat see Fig 1 2 CT1001 CT1002 Touchscreen Thermostat Back Case see Fig 2 3 CT1001 CT1002 Outdoor Sensor Mounting Clip se...

Page 11: ...CT1001 CT1002 Touchscreen Programmable Thermostat 10 Fig 1 Touchscreen Thermostat dimensions in inches mm 5 98 in 152mm 4 48in 114mm 1 235 in 30 60mm ...

Page 12: ...CT1001 CT1002 Touchscreen Programmable Thermostat 11 Fig 2 Touchscreen Thermostat Back Case dimensions in inches mm 1 51 in 38 5mm 0 84 in 21 5mm 1 77 in 45mm 1 67 in 42 5mm ...

Page 13: ...3 Outdoor Sensor Mounting Clip dimensions in inches mm 12 R1 6 in 4mm 1 82 in 46 3mm R 0 0 4 i n 1 m m R 0 0 9 8 i n 2 5 m m 1 10 in 28 1mm 0 62 in 16mm 1 56 in 39 7mm 0 24 in 6 2mm 0 44 in 11 2mm R0 098 in 2 5mm 0 08 in 2mm 1 49 in 38mm 0 1 7 i n 4 2 m m ...

Page 14: ...CT1001 CT1002 Touchscreen Programmable Thermostat Fig 4 Cover Plate dimensions in inches mm 13 3 29 in 83 5mm 0 85 in 21 5mm 3 29 in 83 5mm 5 35 in 136mm 4 13 in 105mm ...

Page 15: ...trained experienced service technician 4 After completing installation use these instructions to check out the product operation Selecting Location Install the thermostat about 5 ft 1 5m above the floor in an area with good air circulation at average temperature See Fig 5 Do not install the thermostat where it can be affected by Drafts or dead spots behind doors and in corners Hot or cold air from...

Page 16: ...CT1001 CT1002 Touchscreen Programmable Thermostat Fig 5 Selecting thermostat location 15 5FEET 1 5METERS 1 5 M E T E ...

Page 17: ...evel the wallplate for location only 2 Use a pencil to mark the mounting holes 3 Remove the wallplate from the wall and if drywall drill two holes in the wall as marked For firmer material such as plaster drill two holes Gently tap anchors provided into the drilled holes until flush with the wall 4 Position the wallplate over the holes pulling wires through the wiring opening See Fig 6 5 Insert th...

Page 18: ...CT1001 CT1002 Touchscreen Programmable Thermostat Fig 6 Mounting wallplate 17 WALL WIRES THROUGH WALL AND WIRE SLOT WALL ANCHORS M0UNTING HOLES 2 M0UNTING SCREWS 2 ...

Page 19: ...elected see Table 1 See Table 2 for terminal designation descriptions Insert wires in the terminal block under the loosened screw See Fig 8 3 Securely tighten each screw 4 Push excess wire back into the hole 5 Plug the hole with nonflammable insulation to prevent drafts from affecting the thermostat 6 See Fig 9 through 21 for typical wiring hookups Fig 7 Selecting terminal identifications for syst...

Page 20: ...eat Cool Conventional 9 10 Heat Only Conventional 11 Heat Only with Fan Conventional 12 Heat Only Power to open and power to close zone valves Conventional 13 Normally Open Zone Valves Heat Only Conventional 14 Cool Only Conventional 15 Standard Multistage up to 2 Heat 2 Cool Conventional 16 17 Heat Pump with No Auxiliary Heat Heat Pump 18 19 Heat Pump with Auxiliary Heat Heat Pump 20 21 19 ...

Page 21: ...CT1001 CT1002 Touchscreen Programmable Thermostat IMPORTANT Use 18 gauge thermostat wires Fig 8 Inserting wires in terminal block 20 ...

Page 22: ...E Emergency heat relay for heat pump systems L see note 4 Equipment monitor for heat pump systems S1 S2 Optional outdoor or indoor remote sensor 21 NOTES 1 When used in a single transformer system leave metal jumper wire in place between RC and R If used on a two transformer system remove metal jumper wire between RC and R 2 Common wire is optional when thermostat is used with batteries 3 If therm...

Page 23: ...OOR REMOTE SENSOR AVAILABLE ON SELECT MODELS WIRES MUST HAVE A CABLE SEPARATE FROM THE THERMOSTAT CABLE 2 Fig 9 Typical hookup of conventional single stage heat and cool system with single transformer 1H 1C conventional 22 CONVENTIONAL S1 S2 C R RC W W2 Y2 Y G OUTDOOR INDOOR TEMPERATURE SENSOR 3 COMPRESSOR CONTACTOR OPTIONAL 24VAC COMMON CONNECTION R C 1 2 FAN RELAY HEAT RELAY ...

Page 24: ...OR AVAILABLE ON SELECT MODELS WIRES MUST HAVE A CABLE SEPARATE FROM THE THERMOSTAT CABLE 1 Fig 10 Typical hookup of conventional single stage heat and cool system with two transformers 1H 1C conventional 23 CONVENTIONAL S1 S2 C R RC W W2 Y2 Y G OUTDOOR INDOOR TEMPERATURE SENSOR 2 R C 1 FAN RELAY HEAT RELAY R C 1 COMPRESSOR CONTACTOR OPTIONAL 24VAC COMMON CONNECTION ...

Page 25: ...RY INSTALLED JUMPER 3 OPTIONAL OUTDOOR OR INDOOR REMOTE SENSOR AVAILABLE ON SELECT MODELS WIRES MUST HAVE A CABLE SEPARATE FROM THE THERMOSTAT CABLE Fig 11 Typical hookup of heat only system 1H conventional 24 CONVENTIONAL S1 S2 C R RC W W2 Y2 Y G OUTDOOR INDOOR TEMPERATURE SENSOR 3 HEAT RELAY OPTIONAL 24VAC COMMON CONNECTION C R 1 2 ...

Page 26: ...ED JUMPER 3 OPTIONAL OUTDOOR OR INDOOR REMOTE SENSOR AVAILABLE ON SELECT MODELS WIRES MUST HAVE A CABLE SEPARATE FROM THE THERMOSTAT CABLE Fig 12 Typical hookup of heat only system with fan 1H conventional 25 CONVENTIONAL S1 S2 C R RC W W2 Y2 Y G OUTDOOR INDOOR TEMPERATURE SENSOR 3 HEAT RELAY OPTIONAL 24VAC COMMON CONNECTION R C 1 2 FAN RELAY ...

Page 27: ...ALLED JUMPER 3 OPTIONAL OUTDOOR OR INDOOR REMOTE SENSOR AVAILABLE ON SELECT MODELS WIRES MUST HAVE A CABLE SEPARATE FROM THE THERMOSTAT CABLE 5 Fig 13 Typical hookup of heat only power to open and power to close zone valve system 26 OUTDOOR INDOOR TEMPERATURE SENSOR 3 R C 1 2 W B R TR TR MOTOR OR VALVE CONVENTIONAL S1 S2 C R RC W W2 Y2 Y G ...

Page 28: ...MPER 3 OPTIONAL OUTDOOR OR INDOOR REMOTE SENSOR AVAILABLE ON SELECT MODELS WIRES MUST HAVE A CABLE SEPARATE FROM THE THERMOSTAT CABLE Fig 14 Typical hookup of heat only system with normally open zone valves 27 CONVENTIONAL S1 S2 C R RC W W2 Y2 Y G OUTDOOR INDOOR TEMPERATURE SENSOR 3 NORMALLY OPEN ZONE VALVE OPTIONAL 24VAC COMMON CONNECTION R C 1 2 ...

Page 29: ...ED JUMPER 3 OPTIONAL OUTDOOR OR INDOOR REMOTE SENSOR AVAILABLE ON SELECT MODELS WIRES MUST HAVE A CABLE SEPARATE FROM THE THERMOSTAT CABLE Fig 15 Typical hookup of cool only system 1C conventional 28 CONVENTIONAL S1 S2 C R RC W W2 Y2 Y G OUTDOOR INDOOR TEMPERATURE SENSOR 3 COMPRESSOR CONTACTOR OPTIONAL 24VAC COMMON CONNECTION R C 1 2 FAN RELAY ...

Page 30: ...ES MUST HAVE A CABLE SEPARATE FROM THE THERMOSTAT CABLE Fig 16 Typical hookup of conventional multistage two stage heating and two stage cooling in a single transformer system 2H 2C 2H 1C or 1H 2C conventional 29 CONVENTIONAL S1 S2 C R RC W W2 Y2 Y G OUTDOOR INDOOR TEMPERATURE SENSOR 3 OPTIONAL 24VAC COMMON CONNECTION MUST COME FROM THE COOLING TRANSFORMER FAN RELAY HEAT RELAY 1 HEAT RELAY 2 COOL ...

Page 31: ...CABLE SEPARATE FROM THE THERMOSTAT CABLE 9 Fig 17 Typical hookup of conventional multistage two stage heating and two stage cooling in a two transformer system 2H 2C 2H 1C or1H 2C conventional 30 CONVENTIONAL S1 S2 C R RC W W2 Y2 Y G OUTDOOR INDOOR TEMPERATURE SENSOR 2 OPTIONAL 24VAC COMMON CONNECTION MUST COME FROM THE COOLING TRANSFORMER R C 1 FAN RELAY HEAT RELAY 1 HEAT RELAY 2 COOL RELAY 2 COO...

Page 32: ...ETUP 4 OPTIONAL OUTDOOR OR INDOOR REMOTE SENSOR AVAILABLE ON SELECT MODELS WIRES MUST HAVE A CABLE SEPARATE FROM THE THERMOSTAT CABLE Fig 18 Typical hookup of single stage heat pump with no auxiliary backup heat 1H 1C heat pump 31 HEAT PUMP S1 S2 C R RC W W2 Y2 Y G S1 S2 C R RC E L Y2 Y G O BAUX OUTDOOR INDOOR TEMPERATURE SENSOR 4 2 R C 1 CHANGEOVER VALVE COMPRESSOR RELAY FAN RELAY OPTIONAL 24VAC ...

Page 33: ...ORE INFORMATION 4 O B TERMINAL SET TO CONTROL AS EITHER O OR B IN THE INSTALLER SETUP 5 OPTIONAL OUTDOOR OR INDOOR REMOTE SENSOR AVAILABLE ON SELECT MODELS WIRES MUST HAVE A CABLE SEPARATE FROM THE THERMOSTAT CABLE Fig 19 Typical hookup of multistage heat pump with no auxiliary backup heat 2H 2C heat pump 32 HEAT PUMP S1 S2 C R RC W W2 Y2 Y G S1 S2 C R RC E L Y2 Y G O BAUX OUTDOOR INDOOR TEMPERATU...

Page 34: ...T CABLE 5 MUST CONNECT THE 24VAC COMMON WHEN USING L THE TERMINAL IS SHOWN AS EQUIPMENT MONITOR CAN ALSO BE USED AS A 24VAC OUTPUT SEE HEAT PUMP SECTION ON PAGE 90 6 O B TERMINAL SET TO CONTROL AS EITHER O OR B IN THE INSTALLER SETUP Fig 20 Typical hookup of single stage heat pump with auxiliary backup heat 2H 1C heat pump 33 3 4 HEAT PUMP S1 S2 C R RC W W2 Y2 Y G S1 S2 C R RC E L Y2 Y G O BAUX OU...

Page 35: ...BLE 5 MUST CONNECT THE 24VAC COMMON WHEN USING L THE TERMINAL IS SHOWN AS EQUIPMENT MONITOR CAN ALSO BE USED AS A 24VAC OUTPUT SEE HEAT PUMP SECTION ON PAGE 90 6 O B TERMINAL SET TO CONTROL AS EITHER O OR B IN THE INSTALLER SETUP Fig 21 Typical hookup of multistage heat pump with auxiliary backup heat 3H 2C heat pump 34 3 4 HEAT PUMP S1 S2 C R RC W W2 Y2 Y G S1 S2 C R RC E L Y2 Y G O BAUX OUTDOOR ...

Page 36: ... Transformer System Connect power side of Cooling transformer to RC terminal Remove factory installed jumper Connect common side of COOLING transformer to the compressor contactor relay etc Connect power side of HEATING transformer to the R terminal Connect the common side of the Heat relay to the C terminal 35 You can choose from three methods to power the thermostat Batteries only AA alkaline 24...

Page 37: ...stalling Batteries 1 Install Two AA alkaline batteries on the back of the thermostat as marked on the thermostat See Fig 22 Fig 22 Installing batteries 2 Locate and remove the tab See Fig 23 Fig 23 Remove tab on thermostat back 36 BATTERIES 2 REMOVE TAB ...

Page 38: ... Wallplate 1 Align the terminal screw blocks with the pins on the back of the thermostat Push the thermostat straight onto the wallplate until it snaps into place See Fig 24 Fig 24 Mount thermostat to wallplate 37 WALLPLATE TERMINAL SCREW BLOCK PINS ON BACK OF THERMOSTAT ...

Page 39: ...e wire distance between sensor and thermostat should be 65 61 ft 20m Do not mount the sensor in direct sunlight where hot or cold air blows on the sensor Discharge line from an outdoor compressor unit vent or fan causes inaccurate temperature readings where snow ice or debris can cover it Use the following steps to mount the sensor 1 Remove the sensor from the mounting clip 2 Mark the area on the ...

Page 40: ...CT1001 CT1002 Touchscreen Programmable Thermostat Fig 25 Typical locations for ORS 1 Outdoor Sensor 39 ...

Page 41: ...ghting ballasts and large power distribution panels Use shielded cable to reduce interference when rerouting is not possible IMPORTANT Erratic temperature readings from a sensor can occur as a result of any of the wiring practices that are not to local and national electrical standards Avoid these practices to assure correct operation Use shielded cable to reduce interference if rerouting sensor w...

Page 42: ...le to reach the hole at location a Using color coded 18 gauge thermostat wire is recommended For example of general wiring of sensor see Fig 26 b Pigtail wiring can be used 2 Mount Sensor in its mounting clip 3 Plug wiring holes using non hardening caulk or putty 41 Be sure wires have a cable separate from the thermostat cable Do not route temperature sensor wiring with building power wiring next ...

Page 43: ...n Programmable Thermostat 1 USE APPROPRIATE MOUNTING MEANS FOR THE TYPE OF STRUCTURE 2 PLUG WIRING HOLE WITH NON HARDENING CAULK OR PUTTY Fig 26 Wire Outdoor Sensor to the thermostat 42 1 2 WIRING HOLE THROUGH STRUCTURE ORS 01 ...

Page 44: ...nsor measurements See Fig 27 Hot areas caused by a Concealed pipes or ducts b Drafts from fireplaces or other heat sources c Convection or radiant heat from the sun or electrical equipment Cold areas caused by a Concealed pipes or ducts b Drafts from windows and doors c Unheated areas on the other side of the wall location Dead air areas a Behind doors furniture and curtains b In corners and alcov...

Page 45: ...CT1001 CT1002 Touchscreen Programmable Thermostat 44 Fig 27 Typical location for Indoor Sensor 5FEET 1 5METERS 1 5 M E T E R ...

Page 46: ... panels Be sure wires have a separate cable from the thermostat cable Do not route temperature sensor wiring with building power wiring next to control contactors or near light dimming circuits electric motors or welding equipment Avoid poor wiring connections Avoid intermittent or missing building earth ground 45 IMPORTANT Erratic temperature readings from a sensor can occur as a result of any of...

Page 47: ...nals on the thermostat For an example of general wiring of IRS 1 see Fig 28 to wire one sensor and 29 to wire multiple sensors 2 Push excess wire back into the hole Plug the hole using non hardening caulk putty or insulation to prevent drafts from affecting performance 3 Remove IRS 1 sensor cover 4 Mount IRS 1 to the wall or junction box using the screws and anchors provided 5 Level the IRS 1 for ...

Page 48: ...E A CABLE SEPARATE FROM THERMOSTAT CABLE 1 POWER SUPPLY PROVIDE DISCONNECT MEANS AND OVERLOAD PROTECTION AS REQUIRED 2 IF MORE THAN ONE REMOTE SENSOR IS REQUIRED REFER TO FIGURE 29 3 WIRES MUST HAVE A CABLE SEPARATE FROM THE THERMOSTAT CABLE R C 1 2 IRS 01 3 S1 S2 C R RC W W2 Y2 Y G S1 S2 C R RC IRS 01 1 2 S1 S2 C R RC 1 2 IRS 01 IRS 01 IRS 01 IRS 01 IRS 01 IRS 01 IRS 01 IRS 01 IRS 01 IRS 01 IRS 0...

Page 49: ...CT1001 CT1002 Touchscreen Programmable Thermostat INSTALLER SETUP Installer setup instructions intentionally removed from online manual 48 ...

Page 50: ...CT1001 CT1002 Touchscreen Programmable Thermostat 49 Installer setup instructions intentionally removed from online manual ...

Page 51: ...entional factory setting 2 single stage heat pump no auxiliary heat 3 heat only conventional no fan Also for 750mV 4 heat only conventional with fan 5 heat only power to open and power to close zone valves or normally open zone valves 6 cool only conventional 7 2 heat 1 cool heat pump with auxiliary heat 8 2 heat 2 cool multistage conventional 9 2 heat 1 cool multistage conventional 10 1 heat 2 co...

Page 52: ...ource is electric factory setting 1 heat pump backup heat source is fossil fuel Only shown if 2 heat 1 cool or 3 heat 2 cool heat pump is chosen External Fuel Fossil Fuel Kit 0 no external fossil fuel kit is controlling heat pump backup heat This thermostat controls the dual fuel Must install outdoor sensor and set Installer Setup Number 0340 to number 2 1 external fossil fuel kit is controlling h...

Page 53: ...eat for 2H 1C Heat Pumps 1 1 cph used for steam and gravity 3 3 cph for hot water systems and high efficiency 90 or better furnaces 5 5 cph for standard fossil fuel forced air less than 90 efficient systems factory setting 9 9 cph used for electric furnaces or electric auxiliary heat for heat pump systems 2 4 6 7 8 10 11 12other cycle rate settings Only shown if two stages of heat are selected Cyc...

Page 54: ...p is selected Continuous Backlight 0 Backlight function disable 1 Backlight function enable If set to 1 the backlight will illuminate for 10 seconds after any touchscreen press Changeover 0 manual changeover factory setting 1 auto changeover Dead band Heating and cooling set points can be set no closer than chosen value 2 2 F 1 5 C 3 3 F 2 C 4 4 F 2 5 C 5 5 F 3 C 6 6 F 3 5 C 7 7 F 4 C 8 8 F 4 5 C ...

Page 55: ...ensor for display only 2 outdoor temperature sensor for control Outdoor sensor used for Heat Pump Lockout settings See Heat Pump Temperature Lockout section for more details 3 indoor temperature sensor Defaults and Options depend on System Type selection Indoor Temperature Sensor uses an averaging network and does not include on board sensor Heat Pump Compressor Lockout or Balance Point 0 no compr...

Page 56: ...ected See Advanced Features section for more information Indoor Dehumidification Control 0 No indoor dehumidification control 1 Dehumidification control activated Available on select models If dehumidification control is activated and auto changeover is selected in Installer Setup Number 0300 the dead band minimum is defaulted to 5 F 3 C in Number 0310 Filter Change Reminder 0 furnace filter remin...

Page 57: ...0 Conventional Recovery system starts recovery at programmed time Number of Periods 2 two periods available Wake and Sleep 4 four periods available Wake Day Evening and Sleep Not shown if non programmable is selected 2 or 4 applies to all days of the week When it is changed the schedule must be reprogrammed Minimum Compressor Off Time 5 five minute compressor off time setting factory setting 0 2 3...

Page 58: ... call for cool ends Not shown in Heat Only Systems Keypad Lockout 0 unlocked keypad 1 partially locked keypad 2 fully locked keypad Unlocked all functions are available Partially locked only Temperature up and down keys and ability to enter and modify Installer Setup mode are available Fully locked only ability to enter and modify Installer Setup mode are available Temperature Control in Heat 1 le...

Page 59: ... cause temperature overshoot Applies to recovery ramp Choose 1 if getting temperature overshoot Choose 3 if getting temperature undershoot Temperature Display Offset 3 F 1 5 C 2 F 1 C 1 F 5 C 0 F 0 C no difference in displayed temperature and actual room temperature 1 F 5 C 2 F 1 C 3 F 1 5 C Reset Thermostat 0 no thermostat reset 1 resets all Installer Setup Options to default values and resets sc...

Page 60: ... Installer System Test Avoid cycling compressor quickly 59 How to Use the Installer System Test The Installer Test is part of the Installer Setup Menu 1 Enter the Installer System Test by entering the Installer Setup 2 Note that the test appears at the end of the Installer Setup Numbers 3 See Fig 30 to review how the thermostat buttons are used during the Installer System Test See Table 4 for avai...

Page 61: ...ig 30 Review thermostat buttons used during Installer System Test DONE DOWN ARROW TURNS THE SYSTER OFF DONE KEY EXITS INSTALLER SYSTEM TEST UP ARROW TURNS THE SYSTER ON SYSTEM STAUS NUMBER SYSTEM TEST NUMBER UP ARROW KEY ADVANCES TO NEXT SYSTEM TEST NUMBER ...

Page 62: ...l stage 1 and stage 2 turn on 0 Cool is off Test 2 Fan System Test 1 Fan turns on 0 Fan turns off Test 3 Heating System Test 1 Heat stage 1 and stage 2 aux heat turn on 0 Heat is off Test 4 Emergency Heat Test 1 Emergency heat and L turn on 0 Emergency heat and L turns off Press the Next button to go to the beginning of the Installer Setup or press the Done button to exit the Installer System Test...

Page 63: ...EMPERATURE SHOWS THE CURRENT SET TEMPERATURE FAN SHOWS FAN SETTING Room Running As SCHED Set To SYSTEM COOL MORE SCHED HOLD CLOCK SCREEN AUTO FAN TUE AM FAN SELECTS ON AUTO CIRC UP ARROW RAISES TEMPERATURE SETTING DOWN ARROW LOWERS TEMPERATURE SETTING MORE SHOWS ADDITIONAL ACCESSORY AND MAINTENANCE OPTIONS HOLD SETS A PERMANENT HOLD AND ACTIVITIES VACATION HOLD SYSTEM SELECTS EM HEAT OFF COOL AUTO...

Page 64: ...ycles to maintain temperature Compressor is locked out used only for 2H 1C or 3H 2C heat pump systems and auxiliary heat turns on as second stage if needed FAN The Fan key selections vary based on the heating and or cooling system type ON Fan runs continuously Use this setting for improved air circulation or for more efficient central air cleaning AUTO Fan follows the fan program schedule CIRC Fan...

Page 65: ...CT1001 CT1002 Touchscreen Programmable Thermostat User Setup 64 User setup instructions intentionally removed from online manual ...

Page 66: ...CT1001 CT1002 Touchscreen Programmable Thermostat 65 User setup instructions intentionally removed from online manual ...

Page 67: ...it is changed the schedule need to be reprogrammed Display temperature in F or C 0 F setting factory setting 1 C setting Daylight savings time 1 Daylight Savings function is enabled 0 Daylight Savings is disabled Furnace air filter 0 off factory setting 1 10 fan run time days about one month 2 30 fan run time days about three months 3 60 fan run time days about six months 4 90 fan run time days ab...

Page 68: ...umber of schedule periods available 2 two WAKE and SLEEP 4 four WAKE DAY EVENING SLEEP factory setting Clock format 12 12 hour clock factory setting 24 24 hour clock Screen lockout 0 all keys available screen is unlocked factory setting 1 screen is partially locked All key functions locked except Temperature Up and Down keys and Cancel key 2 screen is fully locked 66 ...

Page 69: ... AUTO DAY 8 00AM 60 F 16 C 85 F 29 C AUTO EVENING 4 00PM 68 F 20 C 78 F 26 C AUTO SLEEP 10 00PM 60 F 16 C 82 F 28 C AUTO Program Heating and Cooling Schedule Your thermostat can control up to four different schedule periods per day WAKE Period when you awaken and want your home at a comfortable temperature DAY Period when you are away from home and want an energy saving temperature EVENING Period ...

Page 70: ...ms to see that the settings are compatible with your lifestyle 69 3 Press the EDIT then you press PROG DAY key to select the program days Room Running As SCHED Set To SYSTEM COOL MORE SCHED HOLD CLOCK SCREEN AUTO FAN PM WED MON TUE WED THU FRI AM HEAT CANCEL SLEEP WAKE DAY EVENING DONE AUTO FAN PROG DAY COOL EDIT AUTO PROG ...

Page 71: ... to modify time and heat and cool temperatures from this screen 6 The Fan setting can be programmed for ON AUTO or CIRC for each period Please see Fan Schedule for more information about the Programmable FAN MON TUE WED THU FRI AM HEAT CANCEL SLEEP WAKE DAY EVENING DONE AUTO FAN CANCEL PERIOD COOL PROG DAY MON TUE WED THU FRI CANCEL SLEEP WAKE DAY EVENING DONE PROG DAY ...

Page 72: ...ress CANCEL PERIOD key NOTE To set a Program Schedule for the remaining days of the week repeat steps 1 6 Example If MON FRI was selected first go back and repeat steps 1 6 for SAT and SUN 6 The time temperature s and fan setting disappear The bar above the selected period is removed indicating the scheduled period was cancelled NOTE To reinstate a schedule period press arrow keys to set desired t...

Page 73: ...schedule periods Fan Schedule Press FAN key while in the Scheduling Screen to program the System Fan Choices available from the Scheduling Screen AUTO default position Fan runs with equipment Programmable for all schedule periods WAKE DAY EVENING and SLEEP 72 CANCEL SLEEP WAKE DAY EVENING DONE AUTO FAN CANCEL PERIOD COOL PROG DAY MON TUE WED THU FRI HEAT MON TUE WED THU FRI AM HEAT CANCEL SLEEP WA...

Page 74: ...ces are Auto On or Circulate ON Fan runs randomly for approximately 35 of schedule period when there is no call for cooling or heating CIRC Fan circulates randomly for approximately 35 of time When the program reaches to next schedule the fan will run as the setting in the period Operate CT1001 CT1002 Touchscreen Set Time 1 Press CLOCK 2 Use arrows to set current time 73 CANCEL DONE AM ...

Page 75: ...de Holds temperature temporarily until the next scheduled period time or until time is selected 1 Press the Up or Down arrow below to the temperature you want to adjust Override Until and set time appears on the screen 2 Press Up or Down arrow next to the Time to change the time to hold the adjusted temperature setting 3 If you want to exit Override Until please press the CANCEL key Override Until...

Page 76: ...s the time the Vacation Hold override expires after the number of day s ends 3 Press Up and Down arrow keys to change the number of Days you desire thermostat to override the schedule Permanent Override Keep user set point permanently 1 Press HOLD key once Screen shows Permanent Override 2 Press Up or Down arrow you want to adjust 3 If you want to exit Permanent Override please press the CANCEL ke...

Page 77: ...changes 1 Press the SCREEN key Thermostat locks out all touch keys for 30 seconds to allow for cleaning 76 4 To cancel the Vacation Hold override early press the CANCEL key NOTE When the number of days of Vacation Hold expires the screen shows Running As SCHED to indicate that Vacation Hold has ended Room Set To SYSTEM SCHED CLOCK SCREEN AUTO FAN TUE HEAT Override Until DAYS CANCEL CLEAN SCREEN ...

Page 78: ...ing household glass cleaner spray cleaner on cloth Then use a cloth to clean the thermostat screen 4 Press the DONE key to return to the Home Screen and normal operation Replace Batteries 1 When the Battery indicator is flashing replace the batteries promptly with two fresh AA alkaline batteries 2 Remove thermostat from the wallplate by pulling straight out 3 Remove the old batteries and insert tw...

Page 79: ...mable Thermostat 4 Align the screw blocks with the pins on the back of the thermostat 5 Push the thermostat straight onto the wallplate until it snaps into place 78 BATTERIES 2 PINS ON BACK OF THERMOSTAT WALLPLATE TERMINAL SCREW BLOCK ...

Page 80: ...s Screen Locked for 5 to 7 seconds whenever the user attempts to press a key that is locked Pressing a locked key while Screen Locked is shown flashes Screen Locked on the screen In this mode all keys are locked except the Temperature Up and Down arrow keys User can change temperature up or down but cannot change schedule settings Temporary temperature change lasts until next scheduled period and ...

Page 81: ... thermostat is set to Auto Changeover System mode press the MORE key until the outside temperature is shown on the screen You can also press MORE key again to check and edit Filter Reminder if the Filter Change Reminder function is chosen Press MORE key again to check the humidity for CT1002 only TUE AM Room Running As SCHED Set To SYSTEM HEAT MORE SCHED HOLD CLOCK SCREEN AUTO FAN Outside CANCEL D...

Page 82: ...or temperature sensor is used the screen showing the Inside temperature reading shows the temperature at the indoor remote sensor location The thermostat internal temperature sensor is not used MULTIPLE REMOTE INDOOR SENSORS INSTALLED OPTIONAL If more than one remote indoor sensor is used the screen showing inside temperature reading shows the average of all the remote indoor sensors The thermosta...

Page 83: ... time against the number of days selected The remaining run time days can be viewed by pressing the MORE key the remaining days can be edited by using the MORE key or from the Installer Setup To view or reset the reminder by following steps before it expires 1 Press the MORE key until the filter reminder appears on the screen This is the number of fan run time days remaining on the filter reminder...

Page 84: ...rogrammable Thermostat 83 2 Press the EDIT key 4 Press the DONE key to go back to the viewing screen 3 Use the Up and Down keys to change the number of run time days CANCEL DONE DAYS FILTER RESET MORE EDIT CANCEL DONE DAYS FILTER ...

Page 85: ...ouchscreen Programmable Thermostat 84 5 Press the RESET key to activate the new number of days selected in the previous screen 6 Press the DONE key to return to the Home Screen CANCEL DONE DAYS FILTER RESET MORE EDIT ...

Page 86: ... EDIT key 3 Use the Up and Down keys to change the number of calendar days 4 Press the DONE key to go back to the viewing screen 5 Press the RESET key to activate the new number of days selected in the previous screen 6 Press the DONE key to return to the Home Screen UV Lamp Reminder The UV Lamp change reminder must be turned on from the Installer Setup Once expired the screen flashes Change UV La...

Page 87: ...g or cooling at just the right time to have the home reach the scheduled temperature at the scheduled time For example get up at 6 00 AM and want the temperature to be 70 F Set the Wake period for 6 00 AM and 70 F The thermostat then turns on the heat before 6 00 AM to raise the temperature to 70 F by 6 00 AM The thermostat alerts that the heating or cooling system to turn on before a scheduled ti...

Page 88: ...um Off Timer The Thermostat has built in compressor protection minimum off timer that prevents the compressor from restarting too early after a shutdown The minimum off timer is activated after the compressor turns off If there is a call during the minimum off timer the thermostat shows Wait in the display Room Running As SCHED Set To SYSTEM COOL MORE SCHED HOLD CLOCK SCREEN AUTO FAN PM WED Wait ...

Page 89: ...in the home The humidity level in the home is shown in the lower right corner of the Home Screen If thermostat is set to Auto Changeover System mode press the MORE key until the humidity level is shown on the screen THU Room Running As SCHED Set To SYSTEM COOL MORE SCHED HOLD CLOCK SCREEN AUTO FAN Humidity PM Humidity CANCEL DONE ...

Page 90: ... summer 3 Press DONE key Dehumidification Droop Control CT1002 Only The dehumidification control attempts to control to the user s humidity set point by turning on the air conditioner In extremely high humidity conditions the thermostat keeps the air conditioner running energizing Y and G for up to 3 F below the temperature set point It does this while trying to achieve the desired humidity set po...

Page 91: ...stem transformer Heat Pump Emergency Heat LCD Indication Requires 24VAC Common Connection The thermostat indicates E5 indicator when the thermostat is in the Emergency Heat mode The E5 is located in the LCD screen of the thermostat It is visible only when on When the thermostat is in the EMER system mode the L terminal is continuously energized and the E5 is displayed Heat Pump Temperature Lockout...

Page 92: ...ensor for Heat Pump Temperature Lockouts Option in Installer Setup Number 0340 5 Choose appropriate Balance Point Temperature in Installer Setup Number 0350 OPERATION IN HEAT MODE ABOVE BALANCE POINT OUTDOOR TEMPERATURE When the outdoor temperature is above the selected Balance Point Temperature ISU 0350 only the compressor operates and the fan G terminal energizes when the thermostat calls for he...

Page 93: ...ected to the Aux terminal Heat Pump with Electric Auxiliary Backup Heat and Outdoor Temperature Sensor 1 Choose correct heat pump application in Installer Setup Number 0170 2 Choose Electric as Auxiliary Backup Heat Source in Installer Setup Number 0200 3 Choose Outdoor Temperature Sensor for Control Option in Installer Setup Number 0340 4 Choose Compressor Lockout Temperature in Installer Setup N...

Page 94: ...sor and Auxiliary Heat operate Operation in Emergency Heat Mode Once the thermostat is placed into the Emergency Heat mode the compressor and auxiliary lockout features are turned off In the Emergency heat mode the compressor is locked out The first stage of heat is whatever is connected to the E terminal The second stage of heat is connected to the Aux terminal Usually the emergency and auxiliary...

Page 95: ...ng Y G Cool On COOL or AUTO AUTO Stage 1 and Stage 2 Cooling Y Y2 b G Cool On HEAT AUTO None None None HEAT or AUTO AUTO Stage 1 Heating W G a Heat On HEAT or AUTO AUTO Stage 1 and Stage 2 Heating W W2 c G a Heat On a G energizes only if Installer Setup number 0180 is set to Electric b If Installer Setup System type is set to two stages of cooling c If Installer Setup System type is set to two sta...

Page 96: ...nd Stage 2 Heating Y AUX c G O B a Aux Heat On HEAT or AUTO AUTO Stage 1 2 and 3 Heating Y Y2 d AUX e G O B a Aux Heat On Em HEAT AUTO None L O B a None Em HEAT AUTO Stage 1 Heating E G L O B a Heat On Em HEAT AUTO Stage 1 and Stage 2 Heating E AUX G L O B a Aux Heat On a Configure O B in Installer Setup Based on last piece of equipment called cooling O or heating B c If Installer Setup System Typ...

Page 97: ... temperature to a resistance that the thermostat can interpret The sensor has a negative temperature coefficient NTC which means that resistance decreases as the temperature increases Checkout With an accurate thermometer 1 F 0 5 C measure the temperature at the sensor location allowing time for the thermometer to stabilize before reading Calibration The Outdoor Sensor is calibrated at the factory...

Page 98: ... means that resistance decreases as the temperature increases The sensor can be used to provide one remote sensor input see Fig 28 or as a temperature averaging network with multiple Sensors connected as shown in Fig 29 Checkout For best results allow Wall Mount Temperature Sensor to absorb the air moving through the room for a minimum of twenty minutes before taking a resistance measurement With ...

Page 99: ...locked Check Installer Setup Number 0670 to change keypad locked options Heating or cooling does not come on Thermostat minimum off time is activated Wait up to five minutes for the system to respond System selection is not set to Heat or Cool Set system Selection to correct position System type Selection is incorrect Check Installer Setup Number 0170 and make sure correct System type is chosen Th...

Page 100: ...ind the cause of the problem Loose or broken wire connection between thermostat and heating equipment Check for 24VAC between the heat terminal W and transformer common If voltage is not present check wire connection loose or broken between the thermostat and the heating equipment Cooling does not turn on Cool On is solid in the display Cooling equipment failure Check for 24VAC at the equipment on...

Page 101: ...staller Setup Number 0190 to match the changeover required by the installed heat pump Both the heating and cooling equipment are running at the same time The heating equipment is not a heat pump but the System Type Installer Setup Number 0170 is set to Heat Pump Set System Type Installer Setup Number 0170 to match the installed heating and or cooling equipment Heating and cooling wires are shorted...

Page 102: ...n the display System setting is not set to Heat and or temperature setting is not set above room temperature Set the system setting to Heat and set the temperature setting above the room temperature Cool On is not in the display System setting is not set to Cool and or the temperature setting is not set below room temperature Set the system setting to Cool and set the temperature setting below the...

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