Cool Energy CE-H17 Installation And User Manual Download Page 2

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P a g e

Cool Energy Inverter Series

Installation and User Guide

Customer Service

If you have any questions about ordering Air Source Heat Pump replacement parts and products,
please get in touch.

Customer Service and Technical Support

(Open from 9am-4pm Monday- Friday)

Phone: 01472 867497

Email:

[email protected]

Address:

169-177 Cleethorpe Road, Grimsby, DN31 3AX

Website:

www.coolenergyshop.com

Summary of Contents for CE-H17

Page 1: ...g e Cool Energy Monoblock Inverter Series Heat Pump Water Heaters Version 2 1 Installation and Users Guide IMPORTANT SAFETY INSTRUCTIONS READ AND FOLLOW ALL INSTRUCTIONS RETAIN THIS GUIDE FOR FUTURE REFERENCE ...

Page 2: ...y questions about ordering Air Source Heat Pump replacement parts and products please get in touch Customer Service and Technical Support Open from 9am 4pm Monday Friday Phone 01472 867497 Email sales coolenergyshop com Address 169 177 Cleethorpe Road Grimsby DN31 3AX Website www coolenergyshop com ...

Page 3: ...l Features 7 Section 2 8 Installation 8 Materials needed for installation 8 Specification tables for Units 8 9 Installation of Outdoor Unit 10 11 Suggested Installation Methods 12 13 14 Water Connections 15 Plumbing Installation Requirements 15 Electrical Connections 16 General Information 16 Electrical Wiring Diagram 17 18 Power Supply 19 Grounding and Over Current Protection 19 ...

Page 4: ...ture Setting 21 2 System Status Display Value 21 3 Clock Setting 22 4 Timer Setting 23 5 Manual Forced Defrosting 24 General Operating Guide 24 User Guide 25 Product Protection 26 27 Section 4 28 General Maintenance 28 Controller Error Codes 28 Inspection and Service 29 Owner Inspection 29 Trouble Shooting 29 Problems and Corrective Action 30 31 32 33 34 35 36 ...

Page 5: ...ling avoid inhalation and contact with the skin and eyes Suitable personal protective equipment PPE must be worn gloves overalls eye protection and a comprehensive first aid kit containing eyewash should be easily available Site engineers should have a certificate of competence and should know and understand the properties and hazards before handling liquid refrigerants When the appliance has come...

Page 6: ...d during a heightened risk of lightning strikes Do not attempt to move the appliance once it is installed this must be carried out by a qualified engineer Isolate the electrical supply to the appliance if an odour presents or scorching is detected Only use this appliance for the purpose intended Ensure the area around the appliance is clean well ventilated and kept free of all obstructions Do not ...

Page 7: ...er supplement is required 2 Reduced Capital Costs Simple installation Compatible with traditional radiator systems under floor heating or fan coils 3 High Comfort Levels High storage temperature results in increased hot water availability 4 No potential danger of any inflammable gas poisoning explosion fire electrical shock which are associated with other heating systems 5 A digital controller is ...

Page 8: ... is provided See the rating plate on the heat pump for electrical specifications Please take a note of the specific current rating No junction box is needed at the heat pump Connections are made inside of the heat pump electrical compartment Conduit may be attached directly to the heat pump jacket 4 It is advised to use PVC conduit for the electrical supply cables 5 Ensure correctly sized pipe wor...

Page 9: ... 4 01 Cop Rated Capacity 45 C Water 20 C Ambient Heating Capacity 4 3kW 7 59kW 10 6kW 15 5kW 16 5kW Power Input 1 41kW 2 1kW 2 68kW 3 8kW 3 7kW Coefficient Performance 3 6 Cop 3 59Cop 3 95 Cop 4 06 Cop 4 46 Cop Rated Capacity 45 C Water 7 C Ambient Heating Capacity 4 0kW 7 14kW 10 16kW 14 8kW 14 6kW Power Input 1 21kW 2 15kW 2 68kW 4 2kW 3 9kW Coefficient Performance 3 3 Cop 3 32 Cop 3 49 Cop 3 48...

Page 10: ...r flow type heat pump does not need sheltering The structure design has protected all internal components against rain and sunshine A shelter is necessary to avoid snow burying the heat pump in heavy snow areas Please make sure the standardized voltage 220V 240V is available to the heat pump otherwise the performance would be influenced and could affect your warranty The foundation of the heat pum...

Page 11: ... be mounted on should be strong enough to bear the weight and vibrations of the unit Allow for proper clearances around the unit Location should allow easy access for maintenance For any further guidance on heat pump installations for planning purposes please consult the latest version of the MCS guidelines or your local authority ...

Page 12: ...12 P a g e Suggested Installation Method 1 Heating with Hot Water Priority Buffer ...

Page 13: ...13 P a g e Suggested Installation Method 2 Hot Water Buffer Thermal Store Only ...

Page 14: ...14 P a g e Suggested Installation Method 3 Heating Only with Buffer ...

Page 15: ...th method of loose jointing and installed with intermediate valves 3 Ensure that all plumbing has been properly flushed and tested 4 All pipelines and pipe fittings must be insulated to prevent heat losses 5 Install a drain valve at the lowest point of the system to enable the system to be drained fully 6 Install a check valve on the water outlet connection if back siphoning could occur 7 In order...

Page 16: ...re proper operation after servicing General Information Wiring connections must be done according to the wiring diagram found on the inside of the heat pump access panel or see addendum A for reference The heat pumps must also be earthed A ground lug is provided on the inside of the heat pump electrical compartment The supplied controller is pre wired using a low voltage low loss cable and can be ...

Page 17: ...17 P a g e Wiring Diagram CE iH6 18 ...

Page 18: ...tallation site and the mains power supply will affect the cable thickness Follow the 17th edition wiring regulations to select the cables circuit breakers and circuit breakers Earthing and Over Current Protection In order to prevent electrical shock in case of leakage from unit install the heat pump according to current electrical wiring regulations 1 Do not frequently interrupt the voltage supply...

Page 19: ...nd interference 3 Stylish appearance of easy viewing purposes 4 Dust and Water Proof 5 Install on wall indoor for convenient operation 6 Automatic Key Lock Function AKL Controller Panel Operating Controller Operation Guide When the power supply to the heat pump is switched on for the first time an audible tone is heard from the controller The LCD will be displayed in a dimming mode no back light A...

Page 20: ...setting will change on the Left which is the set temperature Press the key again the displayed temperature will increase Press the key and the displayed temperature will decrease The range of water temperature can be set from 30 C 68 F to 60 C 140 F default 60 C 140 F NOTE It is recommended that the maximum setting temperature to 60 C 2 System Status display values Make sure key pad is unlocked Pr...

Page 21: ...t Temp 8 20 15 P15 Defrost Interval Time 25 70min 40min P16 Defrost Exit Time 2 20min 12min Status Checking Press and for 3s enter status checking interface with key to choose value Shortly press to exit status interface d01 Frequency d02 Current value d03 Return water temp d04 Water tank temp d05 Supply water pipe temp d06 Reserve d07 Outdoor exhaust temp d08 Outdoor ambient temp d09 Outdoor coil...

Page 22: ... pump consists of two separate timing functions Timer 01 and 02 are used to set the ON OFF times of the heat pump within the 24 hour period Heat pump ON OFF timers 01 ON OFF timing 02 ON OFF timing Press the key and use up and down key to select 01 ON time Set the ON time as in Clock Setting section Press the key again to set timer 01 OFF time Set the OFF time as in Clock Setting section Repeat se...

Page 23: ... pump if any technical components have been in contact with water Immediately call a qualified service technician to inspect the heat pump CAUTION Keep all objects clear from above the heat pump Blocking air flow could damage the unit and may void the warranty Users Guide 1 Rights and Responsibility 1 1 To ensure you have the service guarantee period only qualified heating engineers can install an...

Page 24: ...ult an authorised service technician This error normally relates to an inadequate water flow rate causing the heat pump to overheat check that the system pipework has been designed to allow the water flow rate required on the data badge 5 Compressor Low Pressure Protection error code Er27 If a low pressure is detected on the compressor the heating function will be suspended the error code will be ...

Page 25: ...d water pump will function 9 Compressor over Current Protection Er37 Not Currently Used 10 Controller Communication Faults Er08 The first time the unit powers on if within 20 seconds the PCB doesn t receive communication from remote controller it will operate to the last input parameter If when the unit is running and remote controller doesn t receive communication from PCB for a constant 10 secon...

Page 26: ...temperature probe fault Er23 Inlet Outlet difference too high Er06 Ambient temperature probe fault Er24 Self check fault Er07 Compressor discharge probe fault Er25 Antifreeze protection Er08 Contoller and PCB communication fault Er26 PCB Inverter PCB communication fault Er09 PCB inverter board communication fault Er27 Low Pressure Fault Er10 Self Check Er28 High Pressure Fault Er11 Over current pr...

Page 27: ...ear of all debris 3 Keep all plants and shrubs trimmed and away from the heat pump especially the area around the fan 4 Keep lawn sprinklers from spraying on the heat pump to prevent corrosion and damage 5 Ensure that the earth wire is always properly connected 6 A water filter must be installed and maintained 7 All the safety protection devices have been set up please refrain from changing these ...

Page 28: ...f the fan blades to avoid injury DO NOT attempt to adjust or service the unit without consulting your authorized installer agent PLEASE read the complete Installation and or User s Guide before attempting to operate service or adjust the heater ...

Page 29: ...29 P a g e Cool Energy Holding Ltd 169 177 Cleethorpe Road Grimsby DN31 3AX Email sales coolenergyshop com www coolenergyshop com ...

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