COOK MAGIMIX, Instructions For Use Manual

Page: 32 / 36

TROUBLESHOOTING
Problem solution
The appliance will not
switch on Check that it is connected to the mains�
Flip the switch to 1�
Glass lid leaks Check that the seal is properly slotted in the rim�
Check that the seal is not damaged�
If you are heating milk, reduce the amount (milk can easily boil
over, just as it does in a saucepan)�
Leak at the base of the
metal bowl Check that the blade seal is in place�
Check that the blade is securely fitted�
Leak at the base of the
metal bowl handle After washing the bowl in the dishwasher, leave it to drain on
your draining board before putting it back on its base: water
may sometimes find its way between the two walls of the bowl
and will run out through the hole beneath the handle�
The motor smells When you use your appliance for the first time, or if it
overheats, it may smell slightly� This is nothing to be alarmed
about, and will disappear after you have used your appliance
a few times� Allow the motor to cool down for 30 minutes
before switching it back on�
“CLOSE THE LID” message
on screen Either the bowl or the lid has not been correctly secured�
“CHANGE THE BOWL”
message on screen Replace the metal bowl with the clear one, or vice versa�
“MOTOR OVERLOAD”
message on screen Your appliance is fitted with a thermal device that protects the
motor from overheating� Reduce the amount of ingredients
and/or reduce the size of some of the pieces� Allow the motor
to cool down for 30 minutes before you switch it back on�
«ER 1», «ER 2» or «ER 3»
message on screen Contact your service agent�
Problem with the display
and/or screen frozen Switch your appliance off then on again�
The appliance doesn’t turn
and/or heat Make sure the demonstration mode is not selected (see p�27)�
30
Find more tips on our website’s Frequently Asked Questions section�