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The FreezeAlarm is persistent and always wants you to know that an alarm has
occurred, even if the alarm condition has corrected itself. For example: The
power goes out long enough so that the FreezeAlarm notes a power alarm and
begins calling your call-to phone numbers. If none of the people at the call-to
numbers are home to answer the call, and the power is eventually restored, the
FreezeAlarm will continue to call the call-to phone numbers until the alarm call-
out has been canceled.
Multiple
Alarms
It is possible to receive multiple alarm calls from your FreezeAlarm even if you
believe you have canceled one of the alarms. Here are some examples:
Example
1:
If you receive a power out alarm and cancel that alarm call-out, your
FreezeAlarm will still be running on back-up battery power until the power is
restored. It is conceivable therefore, that the battery could drop below 7.0 volts
and begin calling out again, but this time with a battery alarm. You would need
to cancel this alarm call separately from the earlier power out alarm. If power
continues to be out, you could also receive a separate temperature alarm later
because your heating system will most likely not be working. This alarm call-out
would have to be canceled separately as well.
Example
2:
Assume you have received a power out alarm and have canceled the alarm call-
out. A short time later, you receive another power out alarm. What has
happened is that your power was restored after you canceled the first alarm call-
out and the power out alarm was automatically reset. A short time later, the
power went out again (not infrequent in remote areas). This caused the
FreezeAlarm to initiate another power out alarm and begin calling your call-to
phone numbers again.
Example
3:
This same multiple alarm call-out can happen with a temperature alarm as well,
especially if the temperature outside your monitored location is close to the
temperature alarm setpoint you have programmed on your FreezeAlarm. If your
heating system fails or power is out, the temperature in your monitored location
begins to drop. In the evening, when it is colder outside, it may drop below your
temperature alarm setpoint inside the home and then call you with a temperature
alarm. Then, during the day, the temperature may return above the temperature
alarm setpoint because the sun is out. This would cause the FreezeAlarm to
potentially reset during the day and call you again at night – at 2am of course.
3.5 How to Cancel the “Alarm Call-Out” and reset your FreezeAlarm
Two things need to happen to reset the FreezeAlarm. The alarm call-out must be
canceled and the alarm condition needs to be corrected. Once both of these
things have happened, the FreezeAlarm will automatically reset.
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You can cancel the alarm call-out in one of three methods.
1.
If you answer a call from the FreezeAlarm, the FreezeAlarm will give you an
opportunity to enter the four digit security code which will cancel the alarm
call-out.
2.
If the FreezeAlarm has left alarm messages on your answering machine or
voice mail, you can remotely call into the FreezeAlarm and cancel the alarm
call-out by following the prompts.
3.
Go to the monitored location and if the FreezeAlarm is still dialing out to the
call-to phone numbers, you can simply switch the front toggle switch to
STANDBY mode and then back again to the ON position. This is a physical
reset that can only be done at the monitored location. You will see the red
ALARM light go off when you reset the FreezeAlarm in this fashion. Doing
this does not erase any programmed phone numbers, security codes or other
settings. Those settings will be retained indefinitely even if the power cord
is unplugged and the battery is removed.
Canceling the Alarm Call-Out during a call from the FreezeAlarm:
When the FreezeAlarm calls you, you will initially hear either the factory
recorded alarm message or your custom alarm message that you recorded during
the programming section. The alarm messages will play twice, but you can enter
your security code at any to cancel the alarm call out at any time during the
message playback.
Hello, this is your Automated Monitoring System. (Or you will hear your
custom alarm message that was recorded earlier)
There is an alarm condition at your remote monitored location. The
following alarms currently exist or have occurred recently at location XXXX.
This will be followed by one or more alarm conditions. A four digit location
code will also be played. This is the same number as your security code.
There is a temperature alarm.
The power at location # # # # has been out for # # # minutes and is
currently on (or off).
There is a battery alarm at location # # # #.
The auxiliary alarm input is in alarm mode (or your custom recorded
auxiliary alarm message will play here instead).
Please check conditions at your monitored location immediately.
This entire message will repeat again and be followed by:
To cancel the alarm call-out, enter your four digit security code followed by
the pound “#” key.
