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37
VIII. FAULTS AND SOLUTIONS
Maintenance
This device must be repaired by an authorized technician and only
spare parts from the manufacturer must be used.
Under no circumstances should you attempt to repair the device
yourself.
Repairs carried out by inexperienced persons may cause damage or
serious damage.
Problem resolution
Before you call customer service, check if you can resolve the issues.
Case
Inspection
Solutions
• Does not
cool at all
• Is the power plug
disconnected?
• Are the circuit breakers and
fuses blown?
• No electricity?
• Insert the plug
• Open the door and check if
the lamp comes on.
• Abnormal
noise
• Is the
freezer
stable?
• Does the
freezer
come
into
contact with the wall?
• Adjusting the leveling feet of
the
freezer
• Move away from the wall.
• Cools little
• Are you putting hot food or
too much food?
• Do you often open the door?
• Are you attaching the food bag
to the door seal?
• Direct sunlight or near a
furnace or stove?
• Is it well ventilated?
• Temperature setting too high?
• Put food in the refrigerator
when hot food becomes cold.
• Check that the door is closed.
• Remove the refrigerator
from the heat source.
• Increase the distance to
maintain good ventilation.
• Set the appropriate
temperature.
• Stench
• Spoiled food?
• Clean the
freezer
• Have you packed strong
flavor foods?
• Throw away spoiled food.
• Cleaning the
freezer
• Packaging of foods with
strong flavors.
• Temperature
adjustment not
possible
• Check if Smart, Fast or
Vacation is enabled on the
display panel.
• Exit the special operating
mode, then set the
temperature (for more details
(see Functions section)