Trouble Shooting
47
Problems Related to Operation of the Scanner
Problem
Possible Causes and Remedies
Error Indicator LED blinking
An error was detected.
The error may be reported immediately through a message on your screen. If not, open WIDEsystem (scanner icon on your
system tray) and select the Status tab to view additional information about the error. Perform one of the following:
•
The information on your screen may include instructions and actions to remedy the error. Follow the instructions on your
screen.
•
Look for a description of the error in this users guide. Follow the instructions provided.
•
In some cases you may need technical assistance. You should contact your service provider if one or more of the following
cases is true:
a. … the error cannot be remedied through the action suggested on your PC screen.
b. … the error and its remedy is not described in this users guide.
c. … the system fails to report the error on your screen.
Need to contact Technical assistance
In order to get the best and fastest solution to your problem, you should prepare as much information as possible before calling
your service provider for technical assistance. Your manufacture’s website contains service provider contact information.
