Contemporary Controls Metasys JC-MER-CXB User Manual Download Page 30

TD060100-0MA

30

 

4

Troubleshooting

Because the 

JC-MER-CXB

 hardware consists of an

 

embedded

computer, knowledge of 

Linux

 will help in

 troubleshooting the 

system.

Booting Up the Router

When first activated, the 

JC-MER-CXB

 computer runs

 

through a self

test.  If an error is detected, the router will stop

 

operating then repeatedly

display an error message advising the

 operator to press “Q” to end the

router program and exit to 

Linux

.

Note:

 Move the null-modem cable from COM2 to COM1 so that

so that

 Linux

 commands can be entered.  

At the bash prompt

 

type

 

router

 or 

reboot

.

Debugging Ethernet Failures

Software tools are provided with the product for checking Ethernet
network errors.  These include the programs 

ping

,

 

ipstat

testnet

 and 

a router statistics mode.  The

 

nature of the 

ping

 and 

ipstat

 programs 

should be familiar to

 someone with previous experience with

TCP/IP software.

Prior to using the router statistics mode tools, you may need to
modify the router configuration file (

router

).  Add the

 

following 

three switches (upper case letters only) if they are not

 already

present:

/A

/S

/M

When the router is running, it displays statistical information as
shown in the example of Figure 

15

 — providing the null-modem

cable is attached to COM

2

.  This display shows ARCNET and

Ethernet message counters.

Summary of Contents for Metasys JC-MER-CXB

Page 1: ...Metasys Ethernet Router User Manual TD060100 0MA Version 1 1 JC MER CXB...

Page 2: ...nguage or computer language in any form or by any means electronic mechanical magnetic optical chemical manual or otherwise without the prior written permission of Contemporary Control Systems Inc Con...

Page 3: ...Considerations 13 Design Summary 13 Design Restrictions 15 Network Management Staff Involvement 16 Metasys May Be Affected 16 Chapter 3 Installation and Commissioning 17 Hardware Installation 17 Conf...

Page 4: ...Number 113 34 Status Screen Indicates Failure Number 101 34 Status Screen Indicates Invalid Messages 34 Metasys Devices Do Not Respond 35 All the Devices on One ARCNET Segment Do Not Respond 35 Multi...

Page 5: ...ommon Commands and Software Switches 42 6 Sample Layout of Metasys Ethernet Router 14 7 Using the Panel Mounting Brackets 17 8 DC Powered 18 9 Redundant DC Power 18 10 AC Powered 19 11 AC Power with G...

Page 6: ...es packets between ARCNET and Ethernet networks that utilize the same network layer or serve as a gateway between different protocols used by the ARCNET and Ethernet networks For example a popular tra...

Page 7: ...idity 10 to 95 non condensing Shipping Weight 1 lb 45 kg Compatibility ANSI ATA 878 1 and IEEE 802 3 Regulatory Compliance CE Mark CFR 47 Part 15 Class A UL 508 Listed Device LED Indicators Status mul...

Page 8: ...Line Phase A all other pins are unused ARCNET Socket Pin Assignments 3 pin screw terminal connector 485 485X SH Shield Shield B Line Line A Line Line Figure 2 3 pin Connector COM1 COM2 Pin Assignment...

Page 9: ...BILITY JC MER CXB units comply with Class A radiated and conducted emissions as defined by CFR 47 Part 15 and by EN55022 This equipment is intended for use in non residential areas Warning This is a C...

Page 10: ...operator knowledge or intervention The JC MER CXB communicates over an Ethernet network using the TCP IP protocol Two networked JC MER CXBs pass ARCNET data between themselves using the User Datagram...

Page 11: ...s among the various ARCNET segments Dividing Metasys into multiple subnets has no affect on existing Ethernet communications and again remains transparent to the operator To the operator the router is...

Page 12: ...twork However the ping could fail if a firewall blocks it from reaching the intended target Subnet Communication Upon Network Failure If the Ethernet network goes down or the router disconnects or fai...

Page 13: ...segments Physical Considerations The router can be installed in a variety of ways depending on the job site When selecting a location consider the following 1 The location must have access to the cus...

Page 14: ...twork shown in Figure 6 Each ARCNET segment will have one JC MER CXB attached to it The ARCNET node address on each JC MER CXB has been preassigned 255 3 Assign a subnet address to each ARCNET segment...

Page 15: ...are converting an existing system to use JC MER CXB units you ll need to update and recompile the DDL files when the routers are installed Be sure to recompile all of the DDL files including all of th...

Page 16: ...Ms 5 For the same reasons if the system contains a Network Port the Network Port cannot map its analog data points to objects that reside in NCMs located on different subnets 6 As with all Metasys net...

Page 17: ...illustration of Figure 7 shows a rear view of the unit with the brackets in retracted position The right illustration of Figure 7 shows the brackets extended and secured to the unit enclosure with th...

Page 18: ...voltage 10 30 VDC which it converts for internal use The 0Vdc connection is connected to chassis within the unit Input connections are reverse voltage protected Figure 8 DC Powered Redundant DC Powere...

Page 19: ...temporary Controls the AI XFMR is for 120 VAC primary power and the AI XFMR E uses 230 VAC Figure 10 AC Powered Figure 11 AC Power with Grounded Secondary AC Powered with Battery Backup TheJC MER CXBc...

Page 20: ...es yellow whenever the JC MER CXB is engaged in ARCNET activity Ethernet After 2 3 seconds into the boot process and thereafter the LINK ACT LED will glow if a valid link exists to an working Ethernet...

Page 21: ...e the parameters by connecting to COM1 Remember monitor on COM2 and configure on COM1 See Appendix D for using HyperTerminal Once the terminal emulator is ready connect it to COM2 to monitor the boot...

Page 22: ...e should be taken to avoid a trailing space which although invisible onscreen will nevertheless cause the address to be incorrect Connecting Field Cables 1 Connect the ARCNET cable from the Metasys N1...

Page 23: ...r enter the data manually into each router for information on using the download utility see page 43 The configuration file content must be identical for all routers on the job Once the download has b...

Page 24: ...00s and NCM300s are compatible with the JC MER CXB To add a new NCM or PMI OWS to an existing subnet 1 Determine the correct subnet and node address for the new NCM PMI OWS The subnet address must mat...

Page 25: ...es even if the two devices reside on different subnets The device s subnet address will have to change to match the subnet address for the ARCNET segment to which the device will be moved 2 If the dev...

Page 26: ...ress for the new ARCNET segment The subnet address must be unique not previously used for a different ARCNET segment 3 Obtain Internet address information for the new JC MER CXB from the customer s co...

Page 27: ...download the new information reboot the JC MER CXB that contains the new configuration and after the router has started running enter download at the prompt Follow the instructions provided and note a...

Page 28: ...may want to reorganize the Metasys Network This may involve joining two existing ARCNET subnets into a single subnet splitting an existing subnet into two subnets or adding new subnets If you are per...

Page 29: ...as described in a previous section Adding a New Metasys ARCNET Subnet 6 Use the JC MER CXB Planning Form B to update the TCP IP configuration on each of the existing JC MER CXB units The procedure for...

Page 30: ...type router or reboot Debugging Ethernet Failures Software tools are provided with the product for checking Ethernet network errors These include the programs ping ipstat testnet and a router statisti...

Page 31: ...messages are received Figure 15 Statistics Screen available at COM2 A non zero Failure counter indicates an Ethernet problem and results in the display of an error number Common Ethernet error numbers...

Page 32: ...ubnet loses communications with the rest of the Metasys Network To restart the router program from the bash prompt type router Ping Command The ping command verifies that messages can be sent and rece...

Page 33: ...vice that is listed The command format is testnet Testnet lists the communication status for each device If testnet can talk to some devices but not others the configuration data may contain inaccurat...

Page 34: ...B Does Not Run When Booted The configuration screen should be examined for errors Status Screen Indicates Failure Number 113 One or more JC MER CXB units were offline when this router started Normal c...

Page 35: ...twork See JC MER CXB Does Not Respond to Ping Requests further on Multiple ARCNET Segments Do Not Respond This could be caused by a router configuration problem or an Ethernet problem Use testnet to d...

Page 36: ...ata Cannot Be Viewed on OWS Across Network The Metasys Operator Workstation OWS can be improperly config ured so that it transmits broadcast ARCNET messages but not point to point ARCNET messages The...

Page 37: ...the product is damaged during installation of the modifications in which case this warranty does not cover repair or replacement This warranty in no way warrants suitability of the product for any spe...

Page 38: ...to CCSI for repair Warranty Repair Products under warranty that were not subjected to misuse or abuse will be repaired at no charge to the customer The customer however pays for shipping the product...

Page 39: ...the product to us freight prepaid with the RMA number clearly marked on the exterior of the package If possible reuse the original shipping containers and packaging In any event be sure you follow goo...

Page 40: ...TD060100 0MA 40 Appendices Appendix A Metasys Ethernet Router Planning Forms Metasys Ethernet Router Planning Form A ARCNET ARCNET NCM Description Node Subnet OWS Optional Address Address...

Page 41: ...TD060100 0MA 41...

Page 42: ...ications Tests testnet The testnet program looks at the list of Metasys Ethernet devices defined in the configuration screen and attempts to communicate with each of them by issuing TCP IP ping comman...

Page 43: ...all ones IP address 255 255 255 255 The B switch sends broadcast messages to the network directed address The B switch should be used on networks that do not pass all ones broadcast messages to all pa...

Page 44: ...ame Ethernet network When configuring the JC MER CXB to run in a Multi network configuration the configuration screen must contain the U nnnnn switch Replace the nnnnn characters with the UDP port add...

Page 45: ...eboot FTP Files from JC MER CXB Using a PC on the same subnet as the JC MER CXB you can use a web browser to FTP files from the router In the browser address field enter ftp xxx xxx xxx xxx where xxx...

Page 46: ...essages received by the router The Broadcast message counters report the number of Broadcast messages received by the router and destined for all nodes in Metasys The Retry message counter tracks the...

Page 47: ...communicate with the JC MER CXB Press the Configure button Select the Port settings tab Set the Bits per second to 57600 Set the Data bits to 8 Set the Parity to None Set the Stop bits to 1 Set the F...

Page 48: ...RCNET bus to another the remaining leg of the Tee connector will tie to another coaxial cable But if the unit occupies the end of a bus segment the remaining leg of the Tee connector must be fitted wi...

Page 49: ...65535 except 11002 can be used but it is best to start numbering networks in a Multinetwork configuration with 11003 and continue sequentially Ask the Network Administrator or the customer s Ethernet...

Page 50: ...peak of free software we are referring to freedom not price Our General Public Licenses are designed to make sure that you have the freedom to distribute copies of free software and charge for this se...

Page 51: ...s of this General Public License The Program below refers to any such program or work and a work based on the Program means either the Program or any derivative work under copyright law that is to say...

Page 52: ...a notice that there is no warranty or else saying that you provide a warranty and that users may redistribute the program under these conditions and telling the user how to view a copy of this Licens...

Page 53: ...it with the information you received as to the offer to distribute corresponding source code This alternative is allowed only for noncommercial distribution and only if you received the program in obj...

Page 54: ...censor to copy distribute or modify the Program subject to these terms and conditions You may not impose any further restrictions on the recipients exercise of the rights granted herein You are not re...

Page 55: ...ries not thus excluded In such case this License incorporates the limitation as if written in the body of this License 9 The Free Software Foundation may publish revised and or new versions of the Gen...

Page 56: ...OGRAM PROVE DEFECTIVE YOU ASSUME THE COST OF ALL NECESSARY SERVICING REPAIR OR CORRECTION 12 IN NO EVENT UNLESS REQUIRED BY APPLICABLE LAW OR AGREED TO IN WRITING WILL ANY COPYRIGHT HOLDER OR ANY OTHE...

Page 57: ...is distributed in the hope that it will be useful but WITHOUT ANY WARRANTY without even the implied warranty of MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE See the GNU General Public License f...

Page 58: ...ram Gnomovision which makes passes at compilers written by James Hacker signature of Ty Coon 1 April 1989 Ty Coon President of Vice This General Public License does not permit incorporating your progr...

Reviews: