Copyright
©
2017
congatec
AG
QA50m10
5/61
Warranty
congatec AG makes no representation, warranty or guaranty, express or implied regarding the products except its standard form of limited warranty
(“Limited Warranty”) per the terms and conditions of the congatec entity, which the product is delivered from. These terms and conditions can
be downloaded from www.congatec.com. congatec AG may in its sole discretion modify its Limited Warranty at any time and from time to time.
The products may include software. Use of the software is subject to the terms and conditions set out in the respective owner’s license agreements,
which are available at www.congatec.com and/or upon request.
Beginning on the date of shipment to its direct customer and continuing for the published warranty period, congatec AG represents that the
products are new and warrants that each product failing to function properly under normal use, due to a defect in materials or workmanship or
due to non conformance to the agreed upon specifications, will be repaired or exchanged, at congatec’s option and expense.
Customer will obtain a Return Material Authorization (“RMA”) number from congatec AG prior to returning the non conforming product freight
prepaid. congatec AG will pay for transporting the repaired or exchanged product to the customer.
Repaired, replaced or exchanged product will be warranted for the repair warranty period in effect as of the date the repaired, exchanged
or replaced product is shipped by congatec, or the remainder of the original warranty, whichever is longer. This Limited Warranty extends to
congatec’s direct customer only and is not assignable or transferable.
Except as set forth in writing in the Limited Warranty, congatec makes no performance representations, warranties, or guarantees, either express
or implied, oral or written, with respect to the products, including without limitation any implied warranty (a) of merchantability, (b) of fitness for a
particular purpose, or (c) arising from course of performance, course of dealing, or usage of trade.
congatec AG shall in no event be liable to the end user for collateral or consequential damages of any kind. congatec shall not otherwise be liable
for loss, damage or expense directly or indirectly arising from the use of the product or from any other cause. The sole and exclusive remedy
against congatec, whether a claim sound in contract, warranty, tort or any other legal theory, shall be repair or replacement of the product only.
Certification
congatec AG is certified to DIN EN ISO standard.
Technical Support
congatec AG technicians and engineers are committed to providing the best possible technical support for our customers so that our products
can be easily used and implemented. We request that you first visit our website at www.congatec.com for the latest documentation, utilities and
drivers, which have been made available to assist you. If you still require assistance after visiting our website then contact our technical support
department by email at [email protected]
CER
TIFICATIO
N
ISO 9001
TM
