CONCORD CNK4242WPA-A Manual Download Page 73

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Before playback, choose to enable playback 4 channels synchronously. If you tick-select

that means the selected channel will playback synchronously; otherwise, you could separately control the channels

playback.
Thirdly, start playback
Click

to start record playback. When mouse curse is moving on the time axis, the time point of current position

will be displayed on the time axis screen. Click to locate the record. Click the icon

to zoom in/out the

time bar display ratio.

Summary of Contents for CNK4242WPA-A

Page 1: ...4 Channel Wireless NVR with 4 x HD Wireless Cameras CNK4242WPA A ...

Page 2: ...ard 4 1 1 Start Wizard 4 1 2 Network Configuration 4 1 3 Date Time 4 1 4 Disk 4 1 5 Resolution 4 1 6 Mobile 4 1 7 Summary 4 2 Live Viewing Screen 4 2 1 Camera Quick Toolbar 4 2 2 Taskbar 4 2 3 Start Menu Chapter 5 Wireless NVR System Setup 5 1 Channel 5 1 1 Channel 5 1 2 Live 5 1 3 Motion 5 1 4 PIR 5 1 5 Alarm 5 1 6 Video Cover 5 2 Record 5 2 1 Record 5 2 2 Record Schedule 5 2 3 Capture 5 3 Alarm ...

Page 3: ...up 6 1 Using Search Function 6 1 1 Search Play Video in General 6 1 2 Event Search Playback Backup 6 1 3 Sub periods Playback 6 1 4 Picture Search View 6 1 5 Picture Preview Control Chapter 7 Remote Access via Web Client 7 1 Web Plugin Download and Installation 7 2 Web Client Manager 7 2 1 Live Interface 7 3 2 Playback 7 3 3 Local Setting Chapter 8 Remote Access via Mobile Devices Chapter 9 Append...

Page 4: ...ol cleaners 6 Do not operate if you notice any unusual problems If you notice any strange smells sounds or smoke coming from your NVR unplug the power cable immediately and contact an authorised dealer or service centre 7 Do not try to remove the upper cover Warning Do not remove the cover of your NVR to avoid electric shock or damage to the electronics 8 Handle with care If your NVR does not work...

Page 5: ...age backup USB Ports Connect the supplied mouse or an external USB Hard Drive VGA Output Connect to your TV or monitor if it doesn t have a HDMI input HDMI Output Connect to your TV or monitor s HDMI input using the supplied HDMI cable Ethernet LAN Connect to your network router using supplied RJ45 Ethernet cable Power Connect the attached mains power supply Antenna VGA Output USB Ports HDMI Outpu...

Page 6: ...ck and hold to drag sliders and scales on menu mode 2 Right Button Click once to open the Taskbar on the Live Viewing screen View Taskbar on 4 2 2 Taskbar In menus click to go back close menus 3 Scroll Wheel In menus scroll to move up down through the menu content While hovering over the volume control wheel scroll to turn system volume up down 3 2 Using the Virtual Keyboard A virtual keyboard wil...

Page 7: ... in the parentheses Default ID is 000000 View more about Device ID on 5 6 1 General further within this manual New Admin name To set your own administrator name New Admin Password To set your own password The password must be a combination of 8 characters Confirm Password Enter your own password again Click Apply to confirm your settings you will then be taken to the login interface Enter your use...

Page 8: ... the next step 4 1 2 Network Configuration If you have connected your NVR to your network the NVR will need to identify itself on the network with an IP address In most cases you will be able to simply tick the DHCP box so your network router automatically assigns the IP Address If your network requires you to manually assign an IP address you will need to perform the steps on the next page ...

Page 9: ...If the default port 80 is already taken by other applications please change it Client Port This is the port that the NVR will use to send information through e g using the mobile app If the default port 9000 is already taken by other applications please change it RTSP Port This is the port that the NVR will be allowed to transmit real time streaming to other device e g using a streaming Media play...

Page 10: ...ver Internet Therefore the NVR needs to be connected to the Internet DST DST stands for Daylight Savings Time DST Enable if Daylight Saving Time DST is observed in your region Time Offset Select the amount of time to offset for DST Time Mode Choose to set the daylight saving time in weeks or in days Start Time End Time Set the start time and end time for daylight saving ...

Page 11: ...ly the last 7 days recordings are kept on the HDD To prevent overwriting any old recordings select Disable If you have disabled this function please check the HDD status regularly to make sure the HDD is not full 4 1 6 Resolution Choose an output resolution that best suits the HDTV or monitor you are connecting to Note When the NVR system is starting up it will automatically match the best resolut...

Page 12: ... device Once you have the app installed in your Smartphone or Tablet you scan this QR code and follow the instructions in the app to complete the setup 4 1 8 Summary You can check the system summary information you had set in the start wizard and finish the wizard Tick Don t show this window next time if you don t want to display the start wizard when your NVR system reboots Click Finish button to...

Page 13: ...Screen Status Icon This indicates that the Wireless NVR is currently recording This icon appears when the camera has detected motion Click to enter pairing Status Icons System Date Time Pop up Menu Bar Camera Quick Toolbar ...

Page 14: ...E BRIGHT CONTRAST SATURATION of the image To switch the live view video stream between HD SD HD is mainstream live view SD is substream live view Click to enter pairing 4 2 2 Taskbar Click to open the Start Menu Click to choose different layouts for live view Click to start viewing channels in a sequence Quick playback You can choose to play the latest recording for all channels from the beginning...

Page 15: ... also lock the screen operation manually To do so go to Star Menu and then click the Lock Screen icon to lock the system immediately If the system is locked you can click the Unlock icon to unlock the system for further operation To switch user To enable multi user please view on 5 6 3 Multi User Search Playback View more on Chapter 6 Search Playback Backup NVR System Setup View on Chapter 5 NVR S...

Page 16: ...Shutdown Reboot or Logout action you want to perform then click the OK button The system may require you to enter the Admin password to authenticate If you choose Logout the live viewing screen will no longer be visible You will need to log into the system for further operations ...

Page 17: ...o configure the Wireless NVR for Channel Record Alarm Network Device System from Start Menu Setup 5 1 Channel In this section you are allowed to configure the Wireless camera live view display manage Wireless cameras motion setup Video Cover 5 1 1 Channel ...

Page 18: ...age Region NA UK MKK depending on the region Wireless Band selection Auto or Manual option Auto is recommended Wireless Channel Wireless Channel Camera Version Camera firmware version Pair Click the channel button to do pairing 5 1 2 Live To configure camera parameters ...

Page 19: ...onfigure Give a name to the camera Date format to display for the Wireless camera Time format to display for the Wireless camera Display signal strength Adjust the Hue value for the image colour Adjust the Bright value for the image colour Adjust the Contrast value for the image colour Adjust the Saturation value for the image colour ...

Page 20: ...lick icon into the setup page Motion Detection Area The whole screen is marked for motion detection red blocks as default If you want to disable the motion detection on a certain area click the grid cursor and then drag the mouse to highlight the scope to unmark the area into transparent blocks After setting is completed click the right button of your mouse to return and click Save to make the are...

Page 21: ...rea click the grid cursor and then drag the mouse to highlight the scope to unmark the area into transparent blocks After setting is completed click the right button of your mouse to return and click Save to make the area setup effective Switch Enable or disable motion detection Sensitivity Set the sensitivity level Level 1 the lowest sensitivity level while level 8 is the highest sensitivity leve...

Page 22: ...e motion detection is triggered Post Recording You can set how long after an event occurs that the Wireless NVR will continue to record The recommended recording length is 30 seconds but it can be set higher up to 5 minutes Show Message Check the box to display icon on the live view screen when the motion is detected Send Email You can let the Wireless NVR to send you an auto email when the motion...

Page 23: ...oose which channel s you want to record when the motion detection is triggered Post Recording You can set how long after an event occurs that the Wireless NVR will continue to record The recommended recording length is 30 seconds but it can be set higher up to 5 minutes Show Message Check the box to display icon on the live view screen when the motion is detected Send Email You can let the Wireles...

Page 24: ...t to partially cover some certain part of the image Enable the Privacy Zone You can create up to privacy zones in any size and location on the camera image The zone s appear as red box Note The area of privacy zones you had set will be invisible in both live view recording video ...

Page 25: ...Switch Enable in order to allow the video to be recorded to the HDD Stream Mode Choose the recording resolution The available options are Mainstream and DualStream PreRecord If this option is enabled the Wireless NVR starts recording a few seconds before an event occurs Use this option if your primary recording type is motion based ...

Page 26: ...nel If you want to use the same recording schedule for other channels use Copy To function Channel Select the channel to set its recording parameters Normal When the time slot is marked green this indicates the channel performs normal recording for that time slot Motion When the time slot is marked yellow this indicates the channel records only when a motion is detected during that time slot NOTE ...

Page 27: ... enabled you can select the snapshot capturing interval NOTE When the Auto Capture is enabled you can select the image capturing interval Stream Mode Select the image resolution by mainstream or substream Normal Interval Snapshots are captured based on normal interval Alarm Interval Snapshots are captured based on alarm interval only when a motion is detected ...

Page 28: ...is indicates the channel is capturing snapshots based on the Normal Interval Motion When the time slot is marked yellow this indicates the channel is capturing snapshots based on Alarm Interval only when a motion is detected No Capturing A time slot marked black means that there is no snapshot capturing scheduled for the time slot ...

Page 29: ...elow options No Space on Disk When an HDD is full Disk Error If the HDD is not detected properly Video Loss If a camera is not connected properly Switch Check the box to enable the monitoring of the event Buzzer Set the buzzer duration when the event occurs Off 10s 20s 40s 60s To disable buzzer select OFF Show Message Check the box to display a message on the screen when No Space on Disk Disk Erro...

Page 30: ...tifies the Wireless NVR in the network It consists of four groups of numbers between 0 to 255 separated by periods For example 192 168 001 100 Subnet Mask Subnet mask is a network parameter which defines a range of IP addresses that can be used in a network If IP address is like a street where you live then subnet mask is like a neighbourhood The subnet address also consists of four groups of numb...

Page 31: ... protocol that allows the Wireless NVR to connect to the network more directly via DSL modem Check the Enable PPPOE box and then enter the User name Password of the PPPoE Click Apply to save system will reboot to active the PPPoE setting ...

Page 32: ...other applications please change it RTSP Port Default is 554 if the default port 554 is already taken by other applications please change it UPNP If you want to log in remotely to the Wireless NVR using Web Client you need to complete the port forwarding Enable this option if your router supports the UPnP You need to enable UPnP both on Wireless NVR and router In this case you do not need to confi...

Page 33: ...r the domain name you created on the DDNS service provider s web page This will be the address you type in the URL box when you want to connect remotely to the Wireless NVR via PC Fox example NVR no ip org User Password Enter the user name and password you obtained when creating an account on the DDNS service provider s web page After all parameters are entered click Test DDNS to test the DDNS set...

Page 34: ... sure set to be Auto SMTP Port Enter the SMTP port of your email server SMTP Server Enter the SMTP server address of your email User Name Enter your email address Password Enter the password of your email Receiver 1 3 Enter the email address where you want to receive the event notifications from the Wireless NVR Interval Configure the length of the time interval between the notification emails fro...

Page 35: ...figure the schedule to fully implement the Email notification The colour codes on email schedule have the following meanings Green Slot for Motion detection Red Slot for Exception HDD full HDD error or Video Loss Purple Slot for PIR detection ...

Page 36: ...evice over FTP FTP Enable Click to enable FTP function Server IP Enter your FTP server IP address or domain name Port Enter the FTP port for file exchanges Name Password Enter your FTP server user name and password Directory Name Enter the default directory name for the FTP file exchanges Test FTP Click to test the FTP settings ...

Page 37: ...art formatting you need to enter your user name and password and then click OK to confirm to continue formatting Overwrite Use this option to overwrite the old recordings on the HDD when the HDD is full For example if you choose the option 7 days then only the last 7 days recordings are kept on the HDD To prevent overwriting any old recordings select OFF If you have disabled this function please c...

Page 38: ...lf check Type There are three types available Short This test verifies major components of the hard drive such as read write heads electronics and internal memory Long This is a longer test that verifies the above as well as performing a surface scan to reveal problematic areas if any and forces bad sector relocation Conveyance This is a very quick test that verifies the mechanical parts of the ha...

Page 39: ... www dropbox com 3 Configure network to ensure NVR is under network 4 Configure Cloud Enable Cloud and set the channel Enable Motion Detection to have it capture pictures when motion detection happens 5 Driver Name refers to the name created in the folder of Dropbox and the name can be defined by the user e g 1080P SNW204 The folder is to store captured pictures from the NVR 6 Click Active Cloud t...

Page 40: ...with a remote controller both of the Wireless NVR may receive the signal from controller act at the same time If you want to control only the Wireless NVR with ID 111111 you can input the Device ID 111111 in login page with remote controller for further operations Language Select a language you would like the system menus to be displayed in Multiple languages are available Video Format Select the ...

Page 41: ... Click the calendar icon to change the date Time Click the dialogue box to change the time Date Format Select the preferred date format Time Format Select the preferred time format Time Zone Select a time zone relevant to your region or city ...

Page 42: ...t a Server Address click Update Now to manually sync the date time Click Apply to save your settings When NTP function is enabled system will update the system time at 00 07 50 per day or every time when the system is starting up 5 6 1 3 DST Settings The DST Daylight Saving Time function allows you to select the amount of time that Daylight Saving has increased by in your particular time zone or r...

Page 43: ... particular day and time when Daylight Saving starts and ends For example 2 a m on the first Sunday of a particular month Date Select the start date click the calendar icon end date and time when Daylight Saving starts and ends Start Time End Time Set the start time and end time for Daylight Saving 5 6 2 Output Configuration This menu allows you to configure video output parameters Video Output To...

Page 44: ...Scale To adjust the size of the displayed screen by scale X Offset To move the displayed screen to left or right Y Offset To move the displayed screen to up or down Click once or long press the left button of your mouse on the arrow to adjust the size and position or you can scroll the wheel of the mouse to adjust Click the right button of your mouse to exit and click Apply to save your modificati...

Page 45: ...l User Users only have access to live viewing search playback and other functions You may set up multiple user accounts with varying levels of access to the system 5 6 3 1 Changing Password To change the password for the administrator or user accounts click the User Edit icon The password has to be a minimum of 8 characters and can contain a mixture of numbers and letters Enter your new password a...

Page 46: ...le the password to protect your privacy If you want to disable the password protection please ensure your Wireless NVR is placed in a secure place 5 6 3 2 Add New Users 1 Select one of the user accounts that is currently disabled click the User Edit icon ...

Page 47: ... Save You will be required to input your Admin password to authenticate 5 6 3 3 Setting User Permissions The administrator account is the only account that has full control of all system functions You can enable or disable access to certain menus and functions of each user account 1 Click the edit icon under Permission tab 2 Check the boxes next to any system menus or capabilities you would like t...

Page 48: ...ult settings upgrade the system export import system parameters and manager system auto reboot 5 6 4 1 Log The system log shows you important system events such as motion alarms and system warnings You can easily create a backup file of the system log for a set time period to a USB flash drive ...

Page 49: ...ck to return to your search results Use the buttons in the bottom right corner of the menu to move between pages of system log events 6 Click Backup to create a backup of the system log for your search period Please make sure your flash drive has been connected to the Wireless NVR s USB port 7 The backup drive menu appears Navigate to the folder you want the backup file to be saved in then click O...

Page 50: ...rive then Click OK 3 Click Upgrade button to start system upgrade The system upgrade will last around 5 10 minutes please do NOT power off the Wireless NVR or remove the USB from Wireless NVR during firmware upgrade 5 6 4 4 Parameter Management You can export the main menu settings you have configured to a USB flash drive or import an exported setting file from USB flash drive to the Wireless NVR ...

Page 51: ...Load Settings button to navigate to the system settings file you want to import from your USB flash driver You will be required to input the Admin password to authenticate 5 6 4 5 Auto Reboot This menu allows the system to auto reboot the Wireless NVR regularly It is recommended to leave this function enabled as it maintains the operational integrity of your Wireless NVR Auto Reboot Check to enabl...

Page 52: ...era 1 Choose one of the IP cameras you want to upgrade firmware 2 Click Select File select the update file from your USB flash drive then click OK 3 Click IPC Upgrade button to start upgrading You will be required to input the Admin password to authenticate Please do NOT power off the Wireless NVR and IP camera or remove the USB during the upgrading ...

Page 53: ...e 5 6 6 System Information This menu allows you to view the system information channel information record information network status 5 6 6 1 Information View system information such as device ID device model name IP address MAC address firmware version and more You will find the P2P ID P2P QR code in the information page You can scan this QR code with mobile app to remote view the Wireless NVR ...

Page 54: ...54 5 6 6 2 Network State View network information ...

Page 55: ...y The Backup function gives you the ability to save important events both video and snapshots to a USB flash drive 6 1 Using Search Function Click Search button in the Start Menu to enter search section 1 Search Options the system provides various search playback methods General Events Sub periods Pictures 2 Search Date search by a date to play back 3 Search Type the system provides different sear...

Page 56: ...Clip Volume Control scroll the slider bar to increase or decrease volume Snapshots to capture a snapshot image to your USB flash drive If the video playback is in split screen view move the mouse cursor to the channel you want to capture and then click the icon to save the snapshot 6 Timeline Continuous recordings are shown with coloured bars to represent different types of recording legend shown ...

Page 57: ... like to search or check Channel to search all connected channels 4 The search result will display on the timeline from 00 00 to 24 00 5 Click button to start playback 6 Control the playback with buttons on Video Playback Controls 7 Use the timeframe options to view a smaller or larger time period 8 If you want to quickly save a section of video during playing back to a USB flash drive use the Vid...

Page 58: ...or to the timeline where you want to start the video clip 6 Press and hold the left button of your mouse and drag the drag the cursor to the timeline where you want to end the video clip 7 The icon has been changed to icon click to save the video clip 8 Select a file type for your backup files click Save button to save the video clips Please make sure your USB drive has enough space to save the vi...

Page 59: ...59 9 The backup drive menu appears Navigate to the folder you want the backup files to save in 10 Click OK to begin The progress bar at the bottom of the window shows you the progress of the backup ...

Page 60: ...o search or check Channel to choose all channels 4 Click icon to start search 5 Events fitting your search criteria are displayed in list form You can double click the left button of your mouse upon one of the events to play the video immediately 6 Click icons in the bottom right corner of the menu to browse between pages of events or input the page you want to browse 7 You can switch the view of ...

Page 61: ... one of the event system will show the event information on the left bottom corner of the screen 9 Check the box next the number of the event to select files or check the box next Select to select all events in the page 10 The number of selected files total size information will be displayed at the right bottom of the screen 11 After selecting file you can click icon to save the video to USB flash...

Page 62: ...ve Click icon to play video 3 Control the playback with buttons on Video Playback Controls You can click icon or click right button of your mouse to exit the playback and return to event search window 4 The event you are playing now will be displayed on the timeline 5 Use the timeframe options to view a smaller or larger time period 1 2 5 3 4 ...

Page 63: ...ou want to search or check Search Type to choose all 4 Choose the channels you want to search Please note that this function only supports to search play one channel at a time 5 Click the play button to start playing Control the playback with buttons on Video Playback Controls 6 Videos are being played in split screens 7 Click the left button of your mouse upon a particular split screen the time p...

Page 64: ... channels 4 Click button to start search 5 Pictures fitting your search criteria are displayed in list form You can double click one of the pictures to get a larger view 6 Click icons in the bottom right corner of the menu to browse between pages of pictures or input the page you want to browse 7 You can switch the view of list form in by clicking below icons which is show at the right bottom corn...

Page 65: ...n to save the pictures to USB flash drive Or click button to go into picture preview control window 6 1 5 Picture Preview Control 1 Picture List you can select the pictures here 2 Click button to save your selected pictures to a USB flash drive Click button to view the pictures in slideshow 3 Press button to exit preview control window and go back to picture search window Press button to pause pre...

Page 66: ...h time you reboot the Wireless NVR the IP address changes In this case ask if your ISP can provide you a static IP address If not then configure the DDNS service See the network settings in 5 5 4 DDNS System Environment Requirements The minimum requirements for hardware and OS required to run Web Client are given as below Item Minimum Recommended CPU Intel i3 Intel i7 or higher RAM 4G or more 8G o...

Page 67: ...h the explorer on your PC and enter the Wireless NVR static IP address or DDNS domain name Host Name you have set on Wireless NVR in the URL box 2 For the first time you run the web client the system will require you to install the web client plugin Click download to download the plugin and install to your computer ...

Page 68: ...ogin page Input your user name and password to login the web client Note If you use Google Chrome please use Version V41 or below If you use V42 to V44 you need to enable NPAPI plugins Please enter chrome flags enable npapi on URL bar to find and enable NPAPI It doesn t support V45 or above so far ...

Page 69: ...ave set on Wireless NVR in the URL box 2 Download the plug in SurveillanceClient dmg locate the downloaded file and double click it 3 Click on Continue Install Enter user name and password for Mac computer Click on Install Software Close to finish installation 4 Close SAFARI repeat step 1 to open the Web Client login page 1 2 3 4 ...

Page 70: ...tc 1 Click into Channel List Select Main Stream SubStream 2 Buttons on a single live interface Switch display mode in channel window Open the images on Live window Close all the Live channels Original proportions Stretch Click to maximise the current window to full screen Right click to popup menu option and select Exit Full Screen Record Switch the remote record switch of client Record will be au...

Page 71: ...71 2 Click Into Video Control Page Hue Adjust the chromaticity of video Bright Adjust the brightness of video Contrast Adjust the contrast of video Saturation Adjust the saturation of video ...

Page 72: ...arch Record playback procedure Firstly select the date you want to check and tick 1 to 4 channels Any record files in current channel at current date will be displayed in the status bar of the interface Secondly select record type Normal record Motion record PIR record and channels and then click and time axis panel will display specific time quantum On the time axis red part stands for motion rec...

Page 73: ...synchronously otherwise you could separately control the channels playback Thirdly start playback Click to start record playback When mouse curse is moving on the time axis the time point of current position will be displayed on the time axis screen Click to locate the record Click the icon or to zoom in out the time bar display ratio ...

Page 74: ...ion Move the mouse curse to the channel you want to capture and click icon to capture the live images remotely After capturing the images successfully a path prompt box will be popped up The captured file will be saved as bmp format Key Description Key Description Play Slow playing 1 2 1 4 1 8 Fast playing 1 2 4 8 Pause Open all the playback channels Stop Stop playing all the playback By frame Spe...

Page 75: ... and click Start download System will download the record file in sequence and save to local PC The downloading file will be displayed in percentage form After downloading finishes Complete will be displayed on the status bar Tip The recorder supports HTTP if there is network disconnection during the download continue to download from the file point before disconnecting when the network recovers ...

Page 76: ... on your PC s local drive where you want to download recordings from the Wireless NVR Snapshot Path Set the path to save manual snapshots on your PC s local drive Save Click Save to save the modifications File Type Choose your preferred file type for manual recordings Interval Determine the maximum length of manual recordings ...

Page 77: ...operating system 1 Search for Concord Security in the Google Play Store for android devices or App Store or iOS devices and install 2 Run the app it will display the Device Manager screen 3 Touch the to add device The App will scan the QR code on located on the top of your DVR or the QR code displayed during the setup wizard ...

Page 78: ...displayed 4 After all settings completed touch Save to save the app will turn to Live view display if the device has connected successfully Note The app will display max 16 pictures in one screen You can slip the screen to move to next screen to view another 16 pictures Total 80 pictures can be displayed Snap shoot the pictures Record the live view video to you mobile device Turn ON OFF audio Dual...

Page 79: ...79 6 Touch icon to open the Menu list where you can check configure the live view playback local recorded videos captured pictures push alarm notifications Device manager Local Setting Help documents ...

Page 80: ...ck while recording A Yes The system supports the function of playing while recording 7 Q Can I clear some records on HDD of Wireless NVR A In consideration of the file security you may not clear part of records If you want to remove all the records you can format HDD 8 Q Why can t I log in Wireless NVR client A Please check if the network connection settings are correct and RJ45 port is with good ...

Page 81: ...t regularly Make sure there is good ventilation to ensure adequate heat dissipation 4 Please inspect all cables regularly to ensure they are not aging or damaged 5 Please prevent the audio and video signals of Wireless NVR from being intervened by other electronic devices and prevent the HDD from being damaged by static electricity and induced voltage If the network cable is frequently plugged it ...

Page 82: ...82 9 3 Accessories For reference only 1 4 Channel Wireless NVR 4 HD PIR Bullet Wireless Cameras with Power Supplies 1 USB Mouse 1 x Power Supply 1 x HDMI Cable 1 x Network Cable ...

Page 83: ...For Concord Surveillance Solutions visit www concord support Distributed by Electus Distribution Pty Ltd 320 Victoria Rd Rydalmere NSW 2116 Australia Ph 1300 762 627 Fax 1300 738 500 ...

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