Comtec Encore 4, User Manual, Page: 3 / 36

iii
Contents
Introduction ................................................................... 1
Printer Specifications ................................................... 3
Physical...................................................................... 3
Environmental ............................................................ 3
Printing Characteristics .............................................. 3
Communications Interface ......................................... 3
Communications Protocol .......................................... 4
Pin Assignments ........................................................ 4
Media Type ................................................................. 5
Media Handling .......................................................... 5
Software Features ...................................................... 5
Controls ......................................................................... 7
Keypad Functions ...................................................... 7
Self Test ..................................................................... 7
Batteries and Charging ................................................. 8
Removing and Replacing Batteries ........................... 8
Low Battery Shutdown ............................................... 9
Conditioning ............................................................... 9
Installation of Media: Direct Thermal Units ............... 11
Peeler not in use ...................................................... 11
Peeler in use ............................................................ 11
Troubleshooting .......................................................... 13
Self Test: .................................................................. 13
Troubleshooting Guide ............................................. 13
Maintenence ................................................................ 15
Cleaning the print head:........................................... 15
Cleaning the platen .................................................. 16
Cleaning the peeler roller: ...................................... 16
Cleaning Sensors .................................................... 16
Communicating to the Printer .................................... 17
Cable Communications ............................................ 17
IR Communications ................................................. 18
SRRF Communications ........................................... 18
continued next page