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On the mainframe Configuration page, it’s possible to change the Drop All function to exclude calls that
have been “locked” On-Air. This can be useful in an environment where you wish to maintain a “VIP”
caller during a contest.
AuTo-ATTendAnT
Auto Attendant mode (AA) is designed for studios with busy or no screeners. It will handle the first
stage of call answering and screening for you. When enabled, incoming calls will be answered, a pre-
recorded message will play out to the caller, and the call will be put in On-Hold state. It can be enabled
either by the mainframe web control interface, or via any control surface connected to the system.
AA mode is enabled on the CS by pressing the Auto Attendant button once. It will glow red to indicate
AA mode is active. It can be disabled by pressing the button again.
Configuration of AA is done via the control surface via voice prompts. To enter AA config mode, lift the
handset and hold the Auto Attendant button for 5 seconds, then release it. The button will start to
flash and voice prompts will be heard on the handset.
During the AA configuration sequence, you can record up to two separate outgoing messages to be
played to callers (e.g. thanks for calling, turn your radio down etc). You can also play these messages
back for evaluation and choose which message is active. Pressing AA again ends AA configuration
mode.
