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5.
Power Issue:
VideoMate U3 takes power from the USB 2.0 port.
Note:
PCMCIA and USB hub won’t provide enough power so that you have to use
PCMCIA and USB hub with adapter plug-in in order to take power from it.
Sometimes plugging in another USB 2.0 port may help. Some
motherboards and notebook’s USB 2.0 ports do not meet the USB
standard providing the standard 5V 500mA power. In these cases,
VideoMate U3 will not have enough power to work. Please contact
computer vendor for the issue.
6.
No Signal:
In order to receive digital terrestrial TV broadcasts, an antenna
is crucial. Digital terrestrial TV broadcast uses about the same wave
frequencies as analog TV (VHF and UHF). It’s recommended to have a
fishbone-like antenna (see figure) on the roof for reception.
Make sure you position the antenna in the
direction of the TV broadcast base. Adjust
the position for the best reception.
Digital terrestrial TV determined by
government policy. The broadcast bases will
be increased in order to cover the entire
country. Please check the related
government website for more information
about the strength of digital terrestrial TV broadcast in your area.
You can check how good the signal is in your location by a simple test.
Please plug in the antenna into an analog TV set. Then check if this TV set
can receive a good TV signal. If the picture is not clear, the digital terrestrial
TV broadcast signal is about the same. The difference is when the program
data is not sufficient, you may see a blank screen or the video will be
scrambled.
7.
No Video:
In order to decode DVB-T MPEG-2 file format, you have to
install the Ulead PhotoExplore 8.5 SE on the installation CD for decoding.
8.
No Audio:
Check the Mute and Volume settings in the
Windows
Volume
Control dialog. (Double-click on the speaker icon in the system tray.) Check
the Mute and Volume settings in the
ComproDTV
Volume Control dialog.
9.
Can’t record:
Make sure that your hard drive has plenty space for
recording. ComproDTV needs to use components of Ulead PhotoExplore
8.5 SE on the installation CD. If your computer doesn’t have PhotoExplore,
ComproDTV will fail to record. Please install Ulead PhotoExplore 8.5 SE.
10.
Video lags:
It’s possible that signal is not strong enough. Please verify it as
above step. While receiving HDTV programs, VideoMate U3 needs full
speed USB 2.0 bandwidth to transfer data and a lot of CPU usage to
decode. Please also check the CPU usage if reaches 100% while watch
HDTV programs. 2.4 GHz is recommended for HDTV watching and
