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INSTALLATION MANUAL

STB-6500

www.lg.com

Copyright © 2020 LG Electronics Inc. All Rights Reserved.

Please read this manual carefully before operating your set and retain it 

for future reference.

*MFL71757901*

(2007-REV00)

Summary of Contents for STB-6500

Page 1: ...LLATION MANUAL STB 6500 www lg com Copyright 2020 LG Electronics Inc All Rights Reserved Please read this manual carefully before operating your set and retain it for future reference MFL71757901 2007 REV00 ...

Page 2: ... MAC Address 24 Network Settings 25 LG Connect 25 IP Stream Control 25 Wake On LAN 25 VLAN ID 25 PingTest 26 Pro Centric 26 Mode 26 WORF 26 Room Number Setting 26 MediaType 27 Receive Data 27 Native EPG 28 General 28 Configuration Setup 33 External Speaker Line Out 33 Set ID Setup 33 Power Saving 34 HCEC Setup 35 Clock Setup 36 Developer Mode 36 Security 37 Portal Settings 37 Portal Mode 37 Auto S...

Page 3: ... Phone jackType 57 Type of Connector D Sub 9 Pin Male 58 RS 232C Configurations 58 Communication Parameters 58 IR OUT Using Guide 58 Suitable Not Recommend remote controller data format 58 IR Receiver specifications 59 Command Reference List 60 Transmission Receiving Protocol ...

Page 4: ...the EZ ManagerWizardWelcome screen will be displayed Ifyouselectoneoftheotherfourresolutionoptions aChangingtheResolutionscreenwillbe displayed and the STB will reboot within a few seconds to change the resolution per your selection When the STB reboot is complete it may take several minutes you will be prompted to confirm the new video output resolution Use the arrow keys on the Installer Remote ...

Page 5: ...enucanaccessbyStartbutton Basic Settings Depending on model This menu is for basic settings related to language network portal voice service coverage and programme tuning without SI Pro Centric setting There are four steps for it Language Location Depending on model SelecttheLanguageandCountry SomecountriesneedtoselecttheTime Zone ...

Page 6: ...rk Settings Depending on model SetNetworkconnection Youcanconnecteasilytowired wirelessnetwork NetworkSettings onpage24 Wireless AutoWi Fi ConnectadefaulthiddenSSID PW SSID lgwebostv PW procentric Security WPA WPA2PSK ...

Page 7: ...rtalAutoStart Portal Mode Depending on model Youcanselect Default Portal UsewebOSdefaultportal Customizable Portal UseeditablePortal or None Donotuseportal Portal Auto Start Youcanselect On or Off Ifyouselect On Portal HomeLauncher willbeexecuteautomaticallyafterSTBon ...

Page 8: ...ENGLISH 8 Voice Service Coverage Depending on model Setthevoiceservicecoverage YoucansetLG Service CountryandService Area Postcode Depending on model forvoiceservice ...

Page 9: ...ocentric local via IP on server search page If STB doesn t contact the Server STB will search the pre defined programme earlier than all programmes Only DVB C The frequencies of pre defined programmes are below Germany 51000 858000 778000 698000 618000 538000 458000 378000 298000 218000 138000KHz Philippines6MHz 57000 651000 591000 531000 471000 411000 351000 291000 231000 171000 111000KHz OtherCo...

Page 10: ... can configure the network environment Completeinitialdownloadofmaintenance On OffToggle youcanchoosetheoptionwhethertoskipthemaintenancefilesdownloadduringthe EZ Managerprocess IfyouintendtosetRoomNumberaspartoftheSTBconfiguration usetheRoomNumberoptiontoassigntheRoom forthisSTBbeforeyou continuewithadditionalconfiguration IntheLabelfield usetheLeft RightarrowkeystospecifyaNorth South East orWest...

Page 11: ...oaccessSTBManagerapp STBManager onpage46 Ifyouintendtosetnetwork usetheNetworkSettingsoption Youcanconnecteasilytowired wirelessnetworkbythisoption NetworkSettings on page24 Wireless AutoWi Fi ConnectadefaulthiddenSSID PW SSID lgwebostv PW procentric Security WPA WPA2PSK ...

Page 12: ...ENGLISH 12 ...

Page 13: ...ENGLISH 13 2 This step automatically searches for the Pro Centric Server If was found the Pro Centric data programme select the Next ...

Page 14: ...ENGLISH 14 3 Downloading the Pro Centric application files takes few minutes 4 After the installation is completed the following screen will be displayed ...

Page 15: ...tup Depending on model 1 Select a Label and or enter the Room Number using the numeric keypad on the remotes or using the virtual keyboard on the STB screen To continue move and select Next 2 Please select the Manual Pro Centric ...

Page 16: ...ENGLISH 16 3 Configure the appropriate Pro Centric settings in the STB RF varies depending on model ...

Page 17: ...ENGLISH 17 4 Downloading the Pro Centric application files takes few minutes ...

Page 18: ...ENGLISH 18 5 After the installation is completed the following screen will be displayed Installation Menu Settings Depending on model Access Installation menu for commercial feature settings ...

Page 19: ...ide range of hotel features can be performed simply on additional window to enhance the LG hotel STB s easy installation and convenient operation for Hotelier and System Integrators 1 Press the Setting button for more than 5 seconds using the user remote control banner will appear at top left on the screen 2 Enter a four digit password and press button The STB is set with the initial password 1 1 ...

Page 20: ...Onstatuswhenturnonmainpower STDmakeStand bystatuswhenturnonmainpower LSTmakeSTBsetworklikepreviouspowerstatus AssameconceptasPowerBackupmode IfmainpowerwereturnedoffinPowerOnstatus STBset wouldworkinOnstatus IfmainpowerwereturnedoffinStand bystatus STBsetwouldworkinStand bystatus IfthereBlockAllisIROperationfromKeyManagement InordertoturnontheSTBwhenturnedoffsituation changethevalueofthePWR Refere...

Page 21: ...olume value must be used Access to a volume in Timer Power On must be fixed to start volume when LG Hotel Mode Setup On and StartVolume Off 0 100 were set simultaneously MaximumVolume Thisentrysetsthemaximumvolumeleveltheset Thelevelisspecifiedasanumberbetween MinimumVolume to100 Min Max 100 The default value is 100 MinimumVolume Thisentrysetstheminimumvolumeleveltheset Thelevelisspecifiedasanumbe...

Page 22: ...that press a Menu button for 5 seconds to enter Installation Menu and entering service menu are available In Start Power Only Adjust Installation Menu System Provider Mode SystemProviderMode allowsaccesstothemenusystemfromthefrontpanelorremotecontrolbutaccessiscontrolledasfollows When value is On Accessible Items on the menu system others are not permissible Depending on model Input select screens...

Page 23: ...orOff Settoenableordisableforeachexternalinput Usercannotdisablethecurrentinput Power Management TurnofftheSTBifnoinputcontrolcommandisreceivedfromeithertheLocalorIRKeywithinaselectedhours Activity on either of these inputs shall reset the Power Management timer This entry can be set to a value which is corresponding to the desired hours 1 hour to 7 hours Default value is Off RadioVideo Blank Depe...

Page 24: ... connecting viaWired Configures the IP settings of the STB set You can set the IP address subnet mask gateway and DNS server 3 When connecting viaWi Fi use the one of the following network connection methods AP List Connects to the network selected from the AP List Enter the SSID Connects to the wireless AP typed in WPS PBC Connects easily when the button of a wireless AP supporting PBC is pressed...

Page 25: ... SetstheWakeOnLANfunction TheWake On LAN feature enables the STB to receive software updates and or be powered ON upon receipt ofWake Up Frame packets and or Magic Packet data via the wired LAN To facilitate use of this feature note that the appropriate wired connection must be made Wake up Frame Depending on model VLAN ID Depending on model ThismenuprovidesTVwithVLANsettings Recommendthatthenetwo...

Page 26: ...isenabled Whensetto Disable Hour and Minute itemsaredisabledandthentheWORFfunctionisdisabled Room Number Setting YoucansetLabelandRoomNumberusingtheRoomNumberSetting MediaType Depending on model SetsthemediatypetoRForIP ThedefaultvalueisRF RF Depending on model Data Channel Freq KHz Sets the RF frequency at which the Pro Centric data is received Data ChannelType Sets the RF modulation type to DVB ...

Page 27: ...server is running Port Number Sets the actual port or number where the Pro Centric server is running The default value of IP IPv4 is 0 and the range is between 0 and 255 The default value of IP IPv6 is 0 and the range is between 0 and FFFF The default value of Port is 0 and the range is between 0 and 65535 Receive Data Depending on model SetsEnableorDisable Native EPG Depending on model WhenPro Ce...

Page 28: ...seSelectRCUornot Whensetto Enable Youcanadjust NumberofRCU menu Number of RCU NumberofRCUvaluerange1 9 When SelectRCU issetto Enable NumberofRCUvaluerange0 When SelectRCU issetto Disable RCU Remote Control Unit It is special RCU that operates only setted number of RCU in STB ...

Page 29: ...esired channel numbers Ifuserchangethe Enable Disable value anpop upwindowwillbedisplayedtowarnthatallchannelwillbedeleted TheDefaultvalueis Enable DTV Programme Update Depending on model ItisamodetosetwhethertoupdateDTVprogrammeautomaticallyornot Whensetto Auto updateprogrammemapaccordingtoDTVprogramme sstreaminformation Whensetto Manual keepprogrammemapeventhoughDTVprogramme sinformationischange...

Page 30: ... on model Ifcountryis Philippines DVB CBandwidth menuwillbeshown Selectthebandwidthofcabletuning 6MHz 8MHz Thedefaultis6MHz Auto Sensing Ifsetto On theinputisautomaticallyswitchedwhentheinputsignalthatyousetto ON isreceived Ifsetto Disable theinputisnotswitchedwhentheinputsignalisreceived SIMPLINK and Auto Sensing cannot work simultaneously If SIMPLINK is set to On Auto Sensing is automatically se...

Page 31: ...ric server at every turn Off If this item is set to Instant On Mute mode or Instant On Reboot mode when WORF is Disable WORF is set to Enable and UpdateTime is set to auto random time Depending on model Insert Image Depending on model SettoOnorOff ItisamodetodecidewhethertodisplaybackgroundimagewhenusingClockapp BluetoothSoundSyncapp AudioProgrammeapp NoSignalstate andwatchingRadioprogramme Youcan...

Page 32: ...ending on model YoucancontrolthepowerstatusofUSBportaccordingtothemode Setto Default or WarmOff toenabletheUSBPowerfeature Default When the STB is turned on the USB device is powered USB devices can be used regardless of Instant On state Warm Off When the STB is turned on the USB device is powered USB devices are available However if InStantOn is InstantOnMute Mode or InstantOnReboot modeandSTBSta...

Page 33: ...ngonmodel IntvariableislinkedtothemainvolumeOSDandchangethevolume0 2Watts Fixedproducesafixedoutput ThedefaultisOff Set ID Setup Set ID Lock Setthe SetID itemintheusermenuwhethertoactivateornot SettoOn Work orOff DoNotWork Set ID Setthe SetID ofSTBSetwith1 99 Power Saving Keyless Off Hours AutomaticallySTBwillbeturnedoffifthereisnokeyinputforthepresettimeperiod ...

Page 34: ...Enable theSTBdecodesandchangesitintoaCECMessageandsendsittoCommandviatheHDMICECLine Thedefault valueisDisable Device ID SetstheIDofadevice LogicalAddress connectedtotheCECLine Youcanchoose All andfrom 0x01 to 0x0E All 0x01 0x0e Thedefaultvalueis All StandBy SetthesendingandreceivingscenarioofOpStandBy 0x0c command Thsdetailedscenarioisdescribedonthetablebelow Send Receive Send Only O X Receive Onl...

Page 35: ...epending on model You can select Input according to Clock Source You can select RF or IP when Clock Source is Pro Centric You can selectTV source when Clock Source is TV Input is set to None HCAP Protocol HTNG automatically when Clock Source is Admin Programme Frequency Depending on model Sets the Frequency to get the time information when Clock Source is Pro Centric You can select programme when ...

Page 36: ... Port Control Depending on model Unusedportscanbeblockedfornetworksecurity Lock Mode USB If set to Enable USB devices do not work in relative features Exclude S W update FactoryReset If set to Enable Reset to Initial Settings item in the user menu is disabled Password Change Toensuremoresecurity PasswordcanbechangedbyInstallations owndesign ...

Page 37: ...del Portal Mode Depending on model Youcanselect DefaultPortal UsewebOSdefaultportal CustomizablePortal UseeditablePortal or None Donotuseportal Auto Start Depending on model Youcanselect Off WebsiteShortcut or PortalMode Ifyouselect WebsiteShortcut ShortcutappwillbeexcuteautomaticallyafterSTBon Ifyouselect PortalMode Portal HomeLauncher willbeexcuteautomaticallyafterSTBon PreLoaded App Depending o...

Page 38: ...iconorDownload GotoSTBManager YoucandownloadtheshortcuticonatSTBManagerapp Tile Color Color Code YoucanchangeWebsiteShortcutapptilecolorusingRGBcolorcode Input Shortcut Shortcut SetsEnableorDisable WhenitissettoEnable InputShortcutappisdisplayedatlauncherbar Shortcut Name YoucansetInputShortcutappname title Shortcut Icon Youcanselectdefaulticon downloadediconorDownload GotoSTBManager Youcandownloa...

Page 39: ...itor menu eachportaleditorislaunchedaccordingto PortalMode Customizable Portal Vertical You can setVertical when selecting focus Select between Hotel or Hospital Template You can setTemplate when selecting focus Select between BarType orTileType Video You can set this mode to On Off when selecting Customizable Portal You can download the video at STB Manager app WelcomeMessage HotelName You can se...

Page 40: ...ributeyourdevice sportaldata AllmonitorsetsinitiallycomeinMastermode Slave Removemonitorsetsfortheirgroups MonitorsetsthathavebeenaddedtoagroupareautomaticallyswitchedtoSlavemode Conversely whenamonitorsethasbeendeletedfroma group itisautomaticallyinitializedandswitchedtoMastermode IfanewSlavehasbeenaddedtoanexistinggroup oriftheportaldatahasnotbeenproperlydistributedfrommaster theCloningbuttonwil...

Page 41: ...en deleted AllDevicesView Thispageenablesyoutomanageallslavemonitorsetsthatareconnectedtothesamenetwork 1 Click All DevicesView 2 Click Reset Device Mode 3 Select the slave monitor set whose device mode you wish to change and click Initializing Portal Distribution 1 Select your desired group and click Distribute 2 Set power off on the slave sets by using remote controller after distribution is com...

Page 42: ...fmobilephonebyMiracastorlaptopbyWiDi IfyouwantCompletelyExitScreenShareApp Click X Buttononrighttopside Media Renderer Depending on model MediaRendererenablestheSTBtoactasaMediaRendererdevicetoreceivecontentsfromdevicesonthesamenetwork DIAL Depending on model WiththisDIALservice youcanlaunchthetargetappatSmartHomeLauncherbarwithoutselectthetargetappbyremotecontroller Beforethis functionenables the...

Page 43: ...ue Wi Fi Channel YoucancontrolwirelesschannelonSoftAPmode Thisiscontrolledfrom1to11channel Ifyouselect Auto wirelesschannelofSoftAPwillbesetto randomchannel Mode Depending on model YoucanselectNAT Networkaddresstranslation modeandBridgemodeforSoftAP SecurityType Depending on model Youcanselect WPA2 PSK WPA2 Enterprise and Open ifyouselected Bridge mode Radius Server IP Radius Server Port Radius Se...

Page 44: ...s 2 Field2 6 byte hex value 12 digits Setting the URL method URL Prefix Sets the prefix of the URL URL Suffix Set the suffix of the URL URL Enter the part of the URL that excludes the prefix and suffix URL string length is limited to 15 characters OK Thebuttonusedtoconfirmandapplythesettingsthatyouhaveentered SomemodelsdonotsupportbackgroundscreeningservicesiniOS Arebootisrecommendedforthesettings...

Page 45: ...rtUserselectinputvalue Volume Preset Menuforsettinginitialvolumelevelofdisplaymonitor SIMPLINK Out Thereare3modestoselectOff PowerOn OffOnly andHTNG SelectingOffhasnoeffect WhenPowerOn OffOnlyisselected STBturnsthemonitoronoroffsynchronouslywheneverthepoweristurnedonoroff WhenHTNGisselected PowerOn OffOnlyfunctionisincluded andwhentheSTBisturnedon theSTBsendssomeHTNGcommandsforinitialsetting tothe...

Page 46: ...s shown may differ from your STB You can update files from USB to STB through the STB manager Diagnostics Depending on model SetsEnableorDisable WhenitissettoDisable usercan tcontrolSTBviaRMS Thechangedsettingisappliedafterreboot ...

Page 47: ...ile For Pro Idiom M key to appear pim file must exist in USB Pro Idiom M key file name should be specified as checksum with MD5 and extension should be specified as pim case insensitive Pro Idiom M Key file should be encoded by ANSI ASCII Pro Idiom M Key file length should be 1024 bytes 32 bytes 32 If file name or the length are wrong the file download will be failed If you do Factory Reset Pro Id...

Page 48: ...ENGLISH 48 Press buttontodisplaystorageusageinformation Pressthe ClearStorage buttontodeletethedownloadedmediafiles ...

Page 49: ...rogrammemapinformationarewrittentotheUSBmemorycard theusercanstart ImportCloneFile process withthedatafilegeneratedandstoredinUSBmemorycard TheusershouldnotturnSTBoffnorunplugtheUSBmemorycardwhileprocessing The followingreferenceimagesmightbeslightlydifferent ...

Page 50: ...lone File ExportCloneFile creates TLL fileinUSBrootfolder TLL filecanbeusedto ImportCloneFile Whilewritingisinprocess theusermustnotturn STBoffnorunplugtheUSBmemorycard Thefollowingreferenceimagesmightbeslightlydifferent ...

Page 51: ...oning feature remains the same in both Regarding the demands over the current cloning feature for quicker cloning better portability and etc we would like to announce the cloning process via USB port named as USB Cloning USB cloning process is divided into 2 main processes One is writing the previously saved STB data into the STB and one another is reading of current STB data into USB memory card ...

Page 52: ...D 1360 x 768 Min resolution of image 64 x 64 The maximum number of images to choose from per feature is 12 Images per feature can not be downloaded beyond 10 MB If you updates the images original images will be removed If you want to use Apps Background Image s in Bluetooth Sound Sync app LiveTV s Radio Programme and Clock app please change the value of Insert Image property to enable Insert Image...

Page 53: ...limageswillberemoved ThedownloadsequenceisIconDownalod SelectImages Download IconImagecandownloadonlyonefile IconupdatefunctionsupportsonlyJPG JPEG PNGformatfile Maxresolutionoficon UHD 3840x2160 FullHD 1920x1080 HD 1360x768 Minresolutionoficon 64x64 Pressthe ClearStorage buttontodeletethedownloadedicons ...

Page 54: ...odel MediafilesislocatedinLG_DTVfolder ThedownloadsequenceisVideoDownload Selectmediafile Download Mediafilescanonlydownloadonefileeach Ifyouupdatesthevideofile originalfilewillberemoved Pressthe ClearStorage buttontodeletethedownloadedvideos ...

Page 55: ...etargetfileislocatedin LG_DTVfolder ThedownloadsequenceisSoftwareUpdate UpdateSTBSoftware Selectfile EPK Update Update Micom Software ThisfeatureupdatesMicomsoftwarethroughthetxtfileinUSB Thetargetfileislocatedin LG_DTVfolder ThedownloadsequenceisSoftwareUpdate UpdateMicomSoftware Selectfile txt Update ...

Page 56: ...n AA Remote control Button 40 Remote control Button 41 Remote control Button 07 Remote control Button 06 Remote control Button Code Hexa Function Note 44 Remote control Button 43 Q Settings Remote control Button 28 BACK Remote control Button 5B Remote control Button 72 RED Remote control Button 71 GREEN Remote control Button 63 YELLOW Remote control Button 61 BLUE Remote control Button 20 Remote c...

Page 57: ...ding on model You need to purchase the phone jack to RS 232C cable required for the connection between the PC and the STB which is specified in the manual For other models connect to the USB port The connection interface may differ from your STB PC USB IN TV PC PC RS 232C IN CONTROL SERVICE TV TV PC TV SERVICE ONLY RS 232C IN CONTROL SERVICE RS 232C IN CONTROL SERVICE 1 3 2 4 1 3 2 4 PC STB Type o...

Page 58: ...on code ASCII code Use a crossed reverse cable IR OUT Using Guide Suitable Not Recommend remote controller data format Item Formats Suitable data format NEC RC5 Toshiba Not recommend data format Continuous data format short burst gap signal IR Receiver specifications Carrier frequency 37 9 KHz PeakWavelength 940 nm Minimum burst length Min 300 us Minimum gap time is required of Min 350 us Data wor...

Page 59: ...3 Screen Mute k d See p 61 04 Volume Mute k e 00 to 01 05 Volume Control k f 00 to 64 06 Contrast k g 00 to 64 07 Brightness k h 00 to 64 08 Colour k i 00 to 64 09 Tint k j 00 to 64 10 Sharpness k k 00 to 32 11 OSD Select k l 00 to 01 12 Remote Control Lock Mode k m 00 to 01 13 Balance k t 00 to 64 14 Colour Temperature x u 00 to 64 15 Energy Saving j q See p 62 16 Auto Configuration j u 01 17 Equ...

Page 60: ... mode it returns the data of the PC computer Error Acknowledgement Command2 Set ID NG Data x The set transmits ACK acknowledgement based on this format when receiving abnormal data from non viable functions or commu nication errors Data 00 Illegal Code 1 Power Command k a TocontrolPowerOn Offoftheset Transmission k a SetID Data Cr Data00 Off Data01 On Ack a SetID OK NG Data x ToShowSTBisPowerOn Of...

Page 61: ...ion k f SetID Data Cr DataMin 00toMax 64 Refer to Real data mapping Ack f SetID OK NG Data x 6 Contrast Command k g Toadjustscreencontrast You can also adjust contrast in the picture settings Transmission k g SetID Data Cr DataMin 00toMax 64 Refer to Real data mapping Ack g SetID OK NG Data x 7 Brightness Command k h Toadjustscreenbrightness You can also adjust brightness in the picture settings T...

Page 62: ... not turn on by power on key of IR 13 Balance Command k t Toadjustbalance You can also adjust balance in the audio settings Transmission k t SetID Data Cr DataL 00toR 64 Refer to Real data mapping Ack t SetID OK NG Data x 14 ColourTemperature Command x u ToadjustColourTemperature YoucanalsoadjustColourTemperaturein thepicturesettings Transmission x u SetID Data Cr DataWarm 00toCool 64 Refer to Rea...

Page 63: ...0 decimal Ack v SetID OK NG Data x 18 Tune Command Command m a Selectchanneltofollowingphysicalnumber Transmission m a SetID Data00 Data01 Data02 Cr Data00 Highchanneldata Data01 Lowchanneldata ex No 47 002F 2FH No 394 018A 18AH DTVNo 0 Don tcare Data02 Antenna 0x00 AnalogueMain 0x10 DTVMain 0x20 Radio Cable 0x80 AnalogueMain 0x90 DTVMain 0xA0 Radio Satellite 0x40 DTVMain 0x50 RadioMain Channeldat...

Page 64: ...ructure MSB LSB 0 0 0 0 0 0 0 0 External Input Input Number External Input Data 0 0 0 0 DTV 0 0 0 1 Analogue 0 0 1 0 AV 0 1 0 0 Component 0 1 1 0 RGB 0 1 1 1 HDMI 1 0 0 0 1 0 0 1 1 0 1 0 Input Number Data 0 0 0 0 Input1 0 0 0 1 Input2 0 0 1 0 Input3 0 0 1 1 Input4 Ack b SetID OK NG Data x Real data mapping 00 Step 0 A Step 10 Set ID 10 F Step 15 Set ID 15 10 Step 16 Set ID 16 64 Step 100 6E Step 1...

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