ComproPVR User's Guide
28
Record
You can choose the audio source in this field while
recording live programs. Normally, this audio source is
the same as LIVE audio source.
Note:
If you are using VideoMate Live or VideoMate For You,
there is no need to choose the recording audio source.
Support
Before contacting Compro for technical support, please
check our FAQs (Frequently Asked Questions) on our
website. Please see http://www.comprousa.com/support.
If you click on the
E-mail Info
button, ComproPVR will
attempt to e-mail this information to the Compro
Technical Support team. (
).
When you contact the Compro Support team about a
problem, please write enough details to help us
determine the problem. Please also provide the product
serial number (15 or 19 digits numbers) on the AV/Tuner
Box or PCI TV tuner card. You can submit your problem
in the support form provide by our website.
http://comprousa.com/ support/form.htm
Notes
Check the troubleshooting chapter of in this manual for
more information before you submit an email for support.
When contacting us, providing the product serial number
is important to helping us evaluate the problem. It tells us
exactly which product you have.
In order to solve the problem quickly, submitting the
details about your problem is crucial to understanding
the problem.
