Troubleshooting
3-7
3.8
Solving Modem (Communication) Problems
(Continued)
Problem
Possible Cause
Solution
I cannot access the Internet
like I used to be able.
Your Internet service provider
has changed the settings.
Contact your ISP and set up
a profile using the new
settings.
The modem is too loud or
too soft when dialing.
The volume needs to be
adjusted.
Adjust the volume through
Volume & Sounds
Properties
in the Control
Panel.
3.9
Solving Partnership/Serial (Communication) Problems
Problem
Possible Cause
Solution
I cannot establish a
connection between the Aero
8000 and my desktop
computer.
The auto-sync cable may be
loose or defective.
•
Reconnect the auto-sync
cable.
•
Replace the defective
cable with a new one.
There are problems with the
serial communications
configuration.
See "Communications
Problems" in the Windows
CE Services Help that you
installed on your computer.
I cannot synchronize data
when connected to the
computer.
There are problems with the
serial communications
connection.
See "Communications
Problems" in the Windows
CE Services Help that you
installed on your computer.
There is a compatibility problem
with Microsoft Outlook on the
computer.
See the online help included
with Microsoft Outlook for
information on synchronizing
mail.
