Troubleshooting
3-3
3.4
Solving Infrared (Communication) Problems
Problem
Possible Cause
Solution
I cannot transfer files using
the IR port.
The IR devices are not set up
properly.
Set up the devices properly.
The sending or receiving device
is not properly configured for IR.
Configure each device for IR
according to the
manufacturer's instructions.
For additional information,
see "Connecting with an
Infrared Port" in the
Windows CE Services Help
that you installed on your
desktop computer.
The receiving device is not
compatible with the sending
device.
Transfer files another way
such as through the auto-
sync cable or via a PC Card
or CompactFlash Card.
I cannot transfer more than
one file at a time using the
IR port.
The Aero 8000 is designed to
transfer one file (or 25 Contact
cards) at a time when sending
data to another device.
Transfer only the
recommended number of
files at one time.
3.5
Solving Keyboard Problems
Problem
Possible Cause
Solution
The device does not respond
to keystrokes.
The device is locked up.
Press the Reset button.
NOTE:
Pressing the Reset
button will delete unsaved
data.
