C-2
Troubleshooting
Writer: Caroline Juszczak Project: Compaq Integrated Remote Console User Guide Comments: 281862-002
File Name: L-APPC.DOC Last Saved On: 12/21/98 11:11 AM
COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED
POST Errors
Server displays “172-2 IRC Configuration
Invalid” message during POST
Explanation: Before initializing, IRC does a quick check of the configured
communications device before using it. If the configuration settings do not
match a valid COM port, you receive the above message followed by either
“COM Port Invalid,” “Incorrect IRQ,” or “PCI COM Port.”
Solution: Return to the Compaq System Configuration Utility and check the
following:
■
If you are using a non plug-n-play internal ISA modem, make sure that
you have manually inserted a configuration file as described in the
“Configuring a non “plug-n-play” ISA Modem” in Chapter 2.
■
If you are using an integrated serial port for connection to an external
modem, terminal, or terminal server, make sure that the integrated serial
port is configured for an edge triggered interrupt. See “Configuring an
External Modem or Direct Connection” in Chapter 2 for more details.
■
Make sure the COM port and interrupt settings of Integrated Remote
Console exactly match the hardware jumper settings on the internal
modem, or integrated serial port settings if connecting to an external
device.
