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Compaq 244100-005 - Deskpro 2000 - 16 MB RAM, Maintenance & Service Manual

The Compaq 244100-005 - Deskpro 2000 - 16 MB RAM is a reliable computer with 16 MB RAM, perfect for handling everyday tasks. Make sure to keep your device running smoothly by downloading the free Maintenance & Service Manual from manualshive.com. With this manual, you can easily troubleshoot and maintain your device.

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E

-6

Diagnostic Error Codes

Table E-11

Video Test Error Codes

Error Code Description

Recommended Action

2401-xx

Graphics controller test failed.

1. Replace the video board and retest.

2. Replace the system board and retest.

2402-xx

Video memory test failed.

The following steps apply to error codes 2402-xx through
2418-xx:

2403-xx

Video attribute test failed.

1. Run Compaq Utilities.

2404-xx

Video character set test failed.

2. Replace the monitor and retest.

2405-xx

Video 80 × 25 mode 9 × 14 character cell test
failed.

3. Replace the video board and retest.

4. If no video board is present or if video is integrated, replace

system board and retest.

2406-xx

Video 80 × 25 mode 8 × 8 character cell test
failed.

2408-xx

Video 320 × 200 mode color set 0 test failed.

2409-xx

Video 320 × 200 mode color set 1 test failed.

2410-xx

Video 640 × 200 mode test failed.

2411-xx

Video screen memory page test failed.

2412-xx

Video gray scale test failed.

2418-xx

ECG/VGC memory test failed.

2419-xx

ECG/VGC ROM checksum test failed.

1. Run Compaq Utilities.

2. Replace the monitor and retest.

3. Replace the video board and retest.

4. If no video board is present or if video is integrated, replace

system board and retest.

2420-xx

Graphics attribute test failed.

1. Replace the monitor and retest.

2. Replace the video board and retest.

3. Replace the system board and retest.

2421-xx

ECG/VGC 640 × 200 graphics mode test failed.

The following steps apply to error codes 2421-xx through
2456-xx:

2422-xx

ECG/VGC 640 × 350 16 color set test failed.

1. Run Compaq Utilities.

2423-xx

ECG/VGC 640 × 350 64 color set test failed.

2. Replace the monitor and retest.

2424-xx

ECG/VGC monochrome text mode test failed.

3. Replace the video board and retest.

2425-xx

ECG/VGC monochrome graphics mode test failed. 4. If no video board is present or if video is integrated, replace

system board and retest.

2431-xx

640 × 480 graphics test failure.

2432-xx

320 × 200 graphics (256 color mode) test failure.

2448-xx

Advanced VGA Controller test failed.

2451-xx

132-column Advanced VGA test failed.

2456-xx

Advanced VGA 256 Color test failed.

Continued

Summary of Contents for 244100-005 - Deskpro 2000 - 16 MB RAM

Page 1: ...MAINTENANCE SERVICE GUIDE Compaq Deskpro 2000 Series of Personal Computers Pentium Processor with MMX Technology and Pentium II Processor September 1997 Edition ...

Page 2: ...278041 001 278785 002 ...

Page 3: ...ghts reserved Printed in the U S A Compaq Deskpro Registered U S Patent and Trademark Office Microsoft MS DOS and Windows are registered trademarks of Microsoft Corporation The software described in this guide is furnished under a license agreement or nondisclosure agreement The software may be used or copied only in accordance with the terms of the agreement Product names mentioned herein may be ...

Page 4: ...CPS ...

Page 5: ...5 1 3 1 Design Overview 1 5 1 3 2 System Board 1 6 1 3 3 Processor 1 6 1 3 4 System Memory 1 6 1 3 5 Cache Memory 1 6 1 3 6 Graphics Controllers 1 7 1 3 7 Chipsets 1 7 1 3 8 System I O 1 8 1 3 9 System BIOS 1 8 1 3 10 Expansion Slots 1 9 1 3 11 Power Supply 1 9 1 3 12 Diskette Drive Interface 1 9 1 3 13 Serial Port 1 9 1 3 14 Parallel Port 1 9 1 3 15 System Security 1 10 1 3 16 Keyboard Mouse Cont...

Page 6: ...2 1 2 Create a Diagnostics Diskette 2 2 2 1 3 Accessing the Compaq Utilities Menu 2 2 2 2 Computer Setup 2 3 2 2 1 Security Features 2 5 2 2 2 QuickLock QuickBlank 2 9 2 3 Computer Checkup TEST 2 10 2 4 View System Information INSPECT 2 11 2 5 Create a Diagnostics Diskette 2 12 2 6 Managing the Diagnostics Partition 2 12 2 7 Exiting the Compaq Utilities Menu 2 13 2 8 Compaq Enhanced Insight Person...

Page 7: ...unding Workstations 4 3 4 1 5 Personal Grounding Equipment 4 3 4 1 6 Recommended Materials and Equipment 4 3 4 2 Routine Care 4 4 4 2 1 General Cleaning Safety Precautions 4 4 4 2 2 Cleaning the Computer Case 4 4 4 2 3 Cleaning the Keyboard 4 5 4 2 4 Cleaning the Monitor 4 5 4 2 5 Cleaning the Mouse 4 5 4 3 Service Considerations 4 6 4 3 1 Tools and Software Requirements 4 6 4 3 2 Screws 4 6 4 3 3...

Page 8: ...nch Drive Bays 5 30 5 16 2 5 25 Inch Drive Bays 5 32 5 16 3 Installing a New Drive 5 34 5 17 Drive Cage 5 37 5 18 LED Cable 5 38 5 19 System Board 5 40 chapter 6 Removal and Replacement Procedures Minitower 6 1 Serial Number 6 1 6 2 Disassembly Sequence Chart 6 2 6 3 Preparation for Disassembly 6 3 6 4 Feet 6 3 6 5 Cable Lock 6 4 6 6 Exposing the Chassis 6 5 6 6 1 Access Panel 6 5 6 6 2 Minitower ...

Page 9: ... 2 Switch Settings 7 5 7 2 System Board Jumpers 7 6 7 2 1 Setting Power On Password Jumpers 7 7 7 2 2 Clearing Configuration 7 8 7 2 3 Changing the Real Time Clock RTC Battery 7 9 7 3 Hard Drives 7 10 7 3 1 2 1 GB EIDE Hard Drive Jumper Settings 7 10 7 3 2 3 2 GB EIDE Hard Drive Jumper Settings 7 12 7 3 3 Optional Ultra SCSI Hard Drive Jumper Settings 7 14 7 3 4 Optional Ultra ATA Hard Drives Jump...

Page 10: ...x E Diagnostic Error Codes SCSI Error Codes E 9 appendix F POST Error Messages F 1 appendix G Troubleshooting Without Diagnostics Checklist for Solving Minor Problems G 1 Power Problems G 2 Diskette Drive Problems G 3 Display Problems G 4 Printer Problems G 5 Hard Drive Problems G 6 Hardware Installation Problems G 7 CD ROM Drive Problems G 8 Memory Problems G 9 SCSI Problems G 9 Network Problems ...

Page 11: ...llow directions could result in damage to equipment or loss of data Text set off in this manner presents commentary sidelights clarifying information or specific instructions The following format conventions distinguish elements of the text throughout this guide Drive letters that are not in command lines are presented in uppercase type as shown here drive A Directory or folder names that are not ...

Page 12: ...de at least 3 inches 7 62 cm of clearance at the front and back of the computer CAUTION The computer is designed to be electrically grounded To ensure proper operation plug the AC power cord into a properly grounded AC outlet only System Serial Number The location of the serial number for the desktop computer is found in Chapter 5 and for the minitower computer in Chapter 6 in this guide For the p...

Page 13: ...es of Personal Computers 1 1 chapter 1 PRODUCT DESCRIPTION This chapter describes the model offerings and features of the Compaq Deskpro 2000 Series of Personal Computers Figure 1 1 Compaq Deskpro 2000 Series Personal Computer ...

Page 14: ... 166 3 2 GB 16 MB 384 MB 256K S3 Trio64V2 GX BK62 P55C 200 2 1 GB 16 MB 384 MB 256K S3 Trio64V2 GX BK63 P55C 200 3 2 GB 16X 32 MB 384 MB 256K S3 Trio64V2 GX BK64 P55C 200 3 2 GB 32 MB 384 MB 256K S3 Trio64V2 GX BNT2 P55C 233 3 2 GB 16X 32 MB 384 MB 256K S3 Trio64V2 GX Pentium II Processor BMJ2 PII 233 2 1 GB 32 MB 384 MB 512K Matrox MGA 1064SG BMK2 PII 233 3 2 GB 24X 32 MB 384 MB 512K Matrox MGA 1...

Page 15: ... models S3 Trio64V2 GX enhanced 64 bit graphics controller with 1 MB of memory installed on the system board expandable to 2 megabytes Microsoft Windows 95 operating system software 1 2 2 Pentium II System Feature Summary Intel Pentium II Processor with MMX technology running at speeds of 233 266 and 300 megahertz One Ultra ATA ultra direct memory access or UDMA SMART II hard drive installed 32 me...

Page 16: ...five expansion boards Two dedicated full length PCI slots Two dedicated full length ISA bus slots One full length combination slot for either a PCI or an ISA expansion board Surge tolerant continuous power supply switch selectable for 115 and 230 VAC operation One RS 232C compatible 9 pin serial connector One multimode 25 pin enhanced parallel connector Two Universal Serial Bus USB connectors on a...

Page 17: ...T 15 screws are used throughout the system The system board is easily removed from the side of the chassis after the hood and riser board are removed Details of the disassembly procedure for desktop models are found in Chapter 5 Removal and Replacement Procedures The riser board mounts perpendicularly to the system board Expansion boards are installed horizontally into the riser board A single scr...

Page 18: ...ware and operating systems 1 3 4 System Memory The system supports base conventional and extended memory Operating systems such as MS DOS OS 2 UNIX and all application programs use base memory For better performance Windows NT OS 2 and UNIX as well as many MS DOS applications use extended memory For proper system operation the DIMMs must be industry standard 168 pin 66 MHz or faster unbuffered SDR...

Page 19: ...dels may be upgraded to 2 MB with the addition of an optional memory module The Pentium II computer comes with the Matrox MGA 1064SG graphics accelerator integrated onto the system board and has 2 MB of SGRAM installed Graphics memory on these models may be upgraded to 4 MB with the addition of an optional memory module Supported screen resolutions for the controller are listed in Chapter 8 Specif...

Page 20: ...m fast 64 bit onboard DRAM instead of from the slower 8 bit flash device PCI Auto Configuration The PCI auto configuration utility works in conjunction with the Setup program to support using PCI expansion boards in the system When you turn on the computer power after installing a PCI board the BIOS automatically configures interrupts I O space and PCI devices If problems arise or you wish to reco...

Page 21: ... Supply The power supply provides power for system requirements including onboard resources expansion boards and drives The desktop system supports a maximum of 145 watts of continuous power The minitower system supports a maximum of 185 watts of continuous power The same power supply rated at 200 watts maximum output provides for both system requirements The power supply has integrated surge prot...

Page 22: ... 2 Compaq Utilities 1 3 18 Power Supply Fan For cooling a fan is incorporated as part of the power supply at the rear of the computer chassis The fan draws air in through the front of the chassis and exhausts air out the rear of the chassis This provides adequate air flow across the processor To insure that the processor in a Pentium II minitower system receives adequate ventilation an internal ai...

Page 23: ...es Order the Support Software CD for Compaq Desktop Products This compact disc contains the latest device drivers utilities and flashable ROM images needed to run MS DOS Windows 95 Windows NT Workstation 4 0 IBM OS 2 and NetWare on the Compaq commercial desktop product Purchase backup diskettes Access to the World Wide Web at www compaq com The Support Software CD can be purchased in either of two...

Page 24: ...ith the Diagnostics for Windows utility or remotely with third party applications The following information is provided System serial number Asset tag Monitor serial number with monitor support ROM revision levels System board revision level Hard drive model and serial number DIMM serial number model and speed Configuration Management Compaq has made the task of locating accessing evaluating and i...

Page 25: ...cludes ECC memory fault reporting with ECC memory only SMART compatible IDE EIDE and SCSI optional hard drives Monitor fault diagnosis Pentium II fault prediction Pentium II configuration only Pentium II Prefailure Warranty Pentium II configuration only Security Management Security management features are designed into the Compaq Deskpro Personal Computer The following features prevent unauthorize...

Page 26: ...Controls Ref Component Function 1 Diskette Drive Activity Light Turns on when the diskette drive is reading or writing 2 Diskette Eject Button Ejects a loaded diskette 3 CD ROM Headphone Jack Connects a headphone to the CD ROM drive 4 CD ROM Headphone Volume Control Increases and decreases the CD ROM headphone volume 5 CD ROM Drive Activity Light Turns on when the CD ROM drive is reading informati...

Page 27: ...uration 1 Standard 3 5 inch 1 44 MB diskette drive 2 Optional diskette drive 5 25 inch tape drive hard drive LS 120 drive or CD ROM drive half height 3 Primary hard drive bay 3 5 inch third height 4 Optional diskette drive 5 25 inch tape drive hard drive LS 120 drive or CD ROM drive half height 5 Optional hard drive bay 5 25 inch third height To verify the type size and capacity of the mass storag...

Page 28: ...device such as powered speakers or a cassette tape recorder 5 Headphone Connector Connects headphones not suitable for unpowered speakers 6 Voltage Select Switch Switches voltage between 115 V U S and 230 V to match geographical requirements 7 Serial Connector Connects a serial device such as a serial printer 8 Parallel Connector Connects a parallel device such as a parallel printer 9 Keyboard Con...

Page 29: ...ction 1 Power Switch Turns the computer on and off 2 Power On Light Turns on when the computer is turned on 3 Hard Drive Activity Light Turns on when the hard drive is reading or writing 4 Diskette Drive Activity Light Turns on when the diskette drive is reading or writing 5 CD ROM Headphone Jack Connects a headphone to the CD ROM drive 6 CD ROM Headphone Volume Control Increases and decreases the...

Page 30: ...2 Drive Positions The computer has space available up to five mass storage devices The devices may be installed in various configurations including those shown in the table below Figure 1 6 Drive Positions on the Minitower Computer ...

Page 31: ... CD ROM drive half height 4 Optional diskette drive 5 25 inch tape drive hard drive LS 120 drive or CD ROM drive half height 5 Optional diskette drive 5 25 inch tape drive hard drive LS 120 drive or CD ROM drive half height To verify the type size and capacity of the mass storage devices installed in the computer run Compaq Diagnostics for Windows or run the View System Information INSPECT utility...

Page 32: ...ription 1 5 3 Rear Panel Connectors The following illustration shows the rear panel connectors of the minitower computer Each connector includes an icon to help you identify its function Figure 1 7 Rear Panel Connectors ...

Page 33: ...Connector Connects the computer to any peripheral while the computer is operating Is a fully functional Plug and Play connector 7 Monitor Connector Connects a monitor to an embedded graphics controller 8 Power Cord Connector Connects the computer to an electrical power outlet 9 Microphone Connector Connects a microphone for recording sound and voice Line In Audio Connector Connects an external aud...

Page 34: ...1 22 Product Description 1 6 Enhanced Keyboard The enhanced keyboard features Windows specific keys Keyboard layout may vary by country Figure 1 8 Enhanced Keyboard ...

Page 35: ...d The arrow keys to the left of the keypad perform the same functions as the arrow keys on the keypad 9 Caps Lock Light When the Caps Lock light is on all letters typed are capitalized Scroll Lock Light When the Scroll Lock light is on the display will advance a line at a time Ctrl Used in combination with another key its effect depends on the software application you are using Windows Logo Keys O...

Page 36: ...guration is fixed at 512 KB 1 7 2 System Memory The system memory may be increased to a maximum of 384 MB SDRAM by the addition of DIMMs to the three DIMM sockets on the system board 1 7 3 Audio Upgrade Compaq Business Pro Audio ESS 1868 Compaq Multimedia Sound System stereo speakers and microphone for telephony 1 7 4 Mass Storage Options The following mass storage options are available from Compa...

Page 37: ... and SH Compaq V90 Color Monitor Compaq TFT500 Flat Panel Display Compaq P1610 Color Monitor 1 7 6 Graphics Controllers and Memory Options Available from Compaq is a 1 MB SGRAM memory upgrade for the Pentium systems or a 2 MB SGRAM memory upgrade for the Pentium II systems Also available from Compaq is an optional MPEG1 add on graphics board The MPEG1 board allows the user to play MPEG movies and ...

Page 38: ...erface is internal SCSI Also available from Compaq is a 8X EIDE PD CD drive This device is also a 5 25 inch half height tray load device that uses phase change dual technology to simultaneously erase and write on the media This device however writes at 4X speed and reads at 8X speed 1 7 9 Modems The following modem options are available from Compaq for the Compaq Deskpro 2000 Series of Personal Co...

Page 39: ...ration and Diagnostics from diskette or use the Support Software CD to install a system partition containing Configuration and Diagnostics utilities Use the Compaq Configuration and Diagnostics utilities in the following instances When a system configuration error is detected during the Power On Self Test POST To change factory default settings for some of the computer features To change the syste...

Page 40: ...on and Diagnostics utilities at startup from the Diagnostics Partition on the hard drive or from the diskettes Procedures for both methods are presented below Accessing the Compaq Utilities Menu from the Hard Drive To access the Compaq Utilities menu at startup from the hard drive complete the following steps 1 Turn on or restart the computer If Windows 95 is running select Start Shut Down Restart...

Page 41: ...r Setup Computer Setup is used to configure Compaq computers and is selected from the Compaq Utilities menu It is preinstalled on the hard drive and is also available on diskette Setup gives a snapshot of the computer s hardware configuration aids in troubleshooting and allows you to set custom features Computer Setup recognizes a newly installed internal or external device and automatically updat...

Page 42: ...ing Full Boot Quick Boot can be enabled to 1 Always Quick Boot default 2 Periodically Full Boot from every 1 to 31 days 3 Always Full Boot Passive Release Pentium II System Version 2 1 of the PCI specification sets limits on the maximum time allowed for a device to complete transactions on the PCI bus Passive release addresses the time limits set by the specification Passive release is a feature o...

Page 43: ...d Allows you to enable QuickLock QuickBlank To maintain the security of QuickLock QuickBlank you must also disable the USB ports Setup Password Allows you to enable Setup administrator password controlling access to the computer USB Allows you to disable USB ports Table 2 4 Built In Devices Communications Configuration Option Description or Function Serial Ports Lists available serial ports and se...

Page 44: ...tions provided to enable it 7 Save the configuration and exit the utility Entering a Power On Password To enter the power on password complete the following steps 1 Turn on the computer 2 When the key icon appears on the monitor enter your current password Type carefully for security reasons the characters you type do not appear on the screen If you enter the password incorrectly a broken key icon...

Page 45: ...National Keyboard Delimiter Characters Each keyboard is designed to meet country specific requirements The syntax and keys that you use for changing or deleting your password depend on the keyboard that came with your computer To determine the delimiter key required for changing or deleting your password find your keyboard in the table below Table 2 5 National Keyboard Delimiter Characters Arabic ...

Page 46: ...d E6 Password on the Pentium system board and labeled Password on the Pentium II system board The password header has three pins The power on password comes enabled by default with the jumper on pins 5 and 6 To clear or disable the power on password move the jumper to pins 6 and 7 Figure 2 1 Locating the Password Header on the Pentium System Board Figure 2 2 Locating the Password Header on the Pen...

Page 47: ...ht corner of the screen for approximately two seconds If you do not press F10 during this time reboot the computer to access the utility 3 Press Enter to bypass the welcome screens and display the main menu 4 From the main menu select Computer Setup and press Enter 5 Select Built In Devices and press Enter 6 Select the Security Management feature and press Enter 7 When the steps in the Security Ma...

Page 48: ...evice list 5 Verify that TEST correctly detected the devices installed This utility will detect all devices manufactured by Compaq devices from other manufacturers may not be detected If the list is correct select OK and go on to step 6 If the list is incorrect be sure that any new devices are installed properly If you do not find an installation problem call your Compaq authorized dealer reseller...

Page 49: ...uter for testing INSPECT provides the following information about the system s operating environment Contents of the operating system startup files Current memory configuration ROM versions Type of processor and coprocessor Types of drives installed Active printer and communications interfaces Type of modem installed Graphics details Windows WIN INI file details Keyboard Windows files Network stat...

Page 50: ...ication 2 6 Managing the Diagnostics Partition This option allows you to create delete or upgrade the Diagnostics software on your computer This must be performed from a Diagnostics diskette A Diagnostics Partition is installed on the primary hard drive at the factory If the installation is to be made on a newly installed primary hard drive it must be done before DOS is installed to make it bootab...

Page 51: ...5 select the Compaq Diagnostics icon from the Control Panel Once the program is running you can use the tool bar or the menus to browse through the information Some examples of the information you can view are Product name CPU information Cache size and type Mouse driver versions COM ports LPT ports modems ISA and PCI slot information Version of certain software ROM version Storage information Pow...

Page 52: ...cedures 1 Insert the ROMPaq diskette into the diskette drive 2 Turn on the computer CAUTION If the computer does not have a Setup Password enabled then the ROM is not write protected and unauthorized updates can occur The Setup Password is disabled when the computer is shipped from the factory 3 If prompted enter the Setup Password 4 If the Setup Password is entered correctly the ROMPaq utility ta...

Page 53: ...ds AssetControl features make it easy and inexpensive to maintain an accurate up to date inventory AssetControl features Provide detailed inventory information about various components including Manufacturer model and serial number of Compaq computers monitors hard drives and dual inline memory modules DIMMs Asset Tag System board and ROM revision level DMI BIOS Allow you to view print or electron...

Page 54: ...failure Warranty for SMART II hard drives allows you to replace these drives free of charge before the drives fail SMART II hard drives are compliant with the Small Form Factor Committee Specification for Self Monitoring Analysis and Reporting Technology SMART Version II SMART is the industry standard technology pioneered by Compaq and originally called IntelliSafe that allows you to prevent data ...

Page 55: ...ge This power supply is rated to withstand a power surge of up to 2 000 volts without incurring any system downtime or data loss 2 11 3 Security Management As access to a network increases so does the risk of unauthorized access to critical information and theft of valuable components The Compaq personal computer provides a robust set of security features to protect the computer and data from unau...

Page 56: ...Site Use of remote Configuration Management features requires an established Setup Password Remote ROM Flash Your computer comes with reprogrammable flash ROM Read Only Memory By establishing a Setup Password in Security Management you can protect the ROM from being unintentionally updated or overwritten This is important to ensure computer operating integrity Should you need or want to upgrade yo...

Page 57: ...ing the system administrator to perform this task remotely on multiple computers results in a consistent deployment of and greater control over Deskpro ROM images over the network It also results in greater productivity and lower total cost of ownership Compaq created the Remote ROM Flash capability to be secure and fail safe All Deskpro ROMPaq ROM images from Compaq are digitally signed to ensure...

Page 58: ...e system ROM with a valid image Because there is no video or hard drive support from the Boot Block ROM the keyboard lights communicate information When the Boot Block detects an invalid system ROM the system sounds a series of beeps one long and three short and flashes the three keyboard lights To recover the system after hearing the FailSafe Boot Block beeps complete the following steps 1 Remove...

Page 59: ...nter the Setup Password The light remains turned on until you enter a valid Setup Password ON OFF OFF System could not start from diskette because the ROMPaq diskette is not present is bad or the drive is not ready Insert a valid ROMPaq diskette turn the power off then turn the power on OFF OFF ON ROM upgrade failed Try another ROMPaq diskette If the light remains turned on contact Compaq customer...

Page 60: ...ide Replicated Setup The Replicated Setup feature gives an administrator the ability to easily copy one Deskpro Setup configuration to other Deskpro computers of the same model This allows for faster more consistent configuration of multiple Deskpro computers Using Replicated Setup To use Replicated Setup in Computer Setup complete the following steps 1 Access Computer Setup from the Compaq Utilit...

Page 61: ...d Wide Web Site Compaq engineers rigorously test and debug software developed by Compaq and third party suppliers and develop operating system specific support software to ensure the highest level of performance compatibility and reliability for Compaq personal computers When making the transition to new or revised operating systems it is important to implement the support software designed for th...

Page 62: ...us access to the latest developments The CD or backup diskettes can be ordered from Compaq When calling Compaq to place an order be sure to have the serial number of your computer available The location of the serial number is shown in Chapters 5 and 6 for the desktop and minitower models respectively This number is necessary for all purchases 2 11 5 Integration Management Integration Management f...

Page 63: ...Windows 95 and Windows NT Workstation through the Compaq Desktop Management Solutions Partners Program This Compaq initiative ensures compatibility and integration of AssetControl features with leading PC LAN management products These products provide remote access to the AssetControl features so that LAN and PC administrators can manage Compaq Deskpro Family of Personal Computers information from...

Page 64: ... NetView For more information on integrating with Systems Management Partners refer to the Compaq World Wide Web site www compaq com 2 12 Protecting Your Software To protect your software from loss or damage you should keep a backup copy of all system software applications and related files stored on your hard drive You can order a set of backup diskettes from Compaq at nominal cost or you can mak...

Page 65: ...se put a check in the box next to the files you want to restore Putting a check next to the drive icon automatically selects all the files on that drive To deselect a file click the box next to it 8 Click Next Step 9 Select the destination drive 10 Follow the instructions that appear on the screen until the installation is complete 2 13 Prefailure Warranty The Prefailure Warranty is standard for s...

Page 66: ...puters 3 1 chapter 3 ILLUSTRATED PARTS CATALOG This chapter provides an illustrated parts breakdown and a reference for spare parts for the Compaq Deskpro 2000 Series of Personal Computers Figure 3 1 Compaq Deskpro 2000 Series Personal Computer ...

Page 67: ...3 2 Illustrated Parts Catalog 3 1 System Unit Figure 3 2 System Unit Desktop ...

Page 68: ...nty Tier 1 System unit cover desktop 243089 001 A 2 Front bezel includes 2 power switch caps and bezel blank order logo separately 243088 001 A 3 Logo kit includes logos for all models 247525 001 A 4 Power supply includes fan power switch and 2 power switch mounting brackets 278756 001 A 5 Chassis base pan shown for reference only ...

Page 69: ...3 4 Illustrated Parts Catalog Figure 3 3 System Unit Minitower ...

Page 70: ... 001 A 2 Access panel minitower 185971 001 A 3 Front bezel includes 2 power switch caps and 2 bezel blanks order logo separately 247378 001 A 4 Logo kit includes logos for all models 247525 001 A 5 Brace riser minitower 243190 001 A 6 Power supply Includes fan power switch and 2 power switch mounting brackets 278756 001 A 7 Chassis base pan shown for reference only ...

Page 71: ...3 6 Illustrated Parts Catalog 3 2 Mass Storage Devices Figure 3 4 Mass Storage Devices ...

Page 72: ...01 A 10 3 2 GB Ultra ATA hard drive 278297 001 A 11 Diskette drive 3 5 in 1 44 MB 3 mode 1 3 height w o bracket and bezel 160788 201 A 12 LS 120 drive 3 5 in 120 1 44 MB internal 263709 002 A 13 LS 120 drive 3 5 in 120 1 44 MB external 294158 001 A 14 4X SCSI PD CD drive 184691 201 A 15 8X EIDE PD CD drive 185951 001 A 16 16X max EIDE CD ROM drive 278791 001 A 17 24X max EIDE CD ROM drive 278026 0...

Page 73: ...3 8 Illustrated Parts Catalog 3 3 Cables Figure 3 5 Cables ...

Page 74: ...le EIDE CD ROM hard drive 243085 001 A 3 Power cord AC Gray US Canada 121258 001 A 4 Cable assembly LED desktop 243095 001 A 5 Cable assembly LED minitower 243110 001 A 6 Cable Dual IDE 247568 001 A 7 Cable Ultra SCSI 148259 001 A 8 Cable CD ROM audio 171109 001 A 9 Cable Dual Ultra ATA 278296 001 A 10 Miscellaneous MPEG1 cable kit 340572 001 A Not shown ...

Page 75: ...3 10 Illustrated Parts Catalog 3 4 Standard and Optional Boards Figure 3 6 Optional Boards ...

Page 76: ...ermal pad 240181 002 A 13 Pentium processor with MMX technology 233 66 w o thermal pad 286258 001 A 14 Pentium II processor with MMX technology 233 66 w o thermal pad 278262 001 A 15 Pentium II processor with MMX technology 266 66 w o thermal pad 278263 001 A 16 Pentium II processor with MMX technology 300 66 w o thermal pad 278289 001 A 17 SGRAM 1 MB graphics memory upgrade 278093 001 A 18 SGRAM ...

Page 77: ...3 12 Illustrated Parts Catalog 3 4 Standard and Optional Boards Continued Figure 3 7 System and Riser Boards ...

Page 78: ...TP S 265436 001 A 37 Netelligent 4 16 TR PCI UTP STP S 268010 001 A 38 Token Ring controller ISA UTP STP 301211 001 A 39 External AUI to BNC adapter 192768 001 A 40 System board Pentium TR3 w o processor or memory desktop 278747 001 A 41 System board Pentium II w o processor or memory desktop 278258 001 A 42 System board Pentium TR3 w o processor or memory minitower 278799 001 A 43 System board Pe...

Page 79: ...66514 221 A 7 Keyboard Danish 166514 081 A 8 Keyboard Finnish 166514 351 A 9 Keyboard French Canadian 166514 121 A 10 Keyboard French 166514 051 A 11 Keyboard German 166514 041 A 12 Keyboard Greek 166514 151 A 13 Keyboard Hungarian 166514 211 A 14 Keyboard International 166514 B31 A 15 Keyboard Italian 166514 061 A 16 Keyboard Japanese 166514 191 A 17 Keyboard Korean 166514 AD1 A 18 Keyboard Latin...

Page 80: ...141 A 30 Keyboard UK English 166514 031 A 31 Keyboard Visioneer Belgium French 185288 318 A 32 Keyboard Visioneer Brazilian 185288 335 A 33 Keyboard Visioneer Domestic 185288 301 A 34 Keyboard Visioneer French 185288 305 A 35 Keyboard Visioneer German 185288 304 A 36 Keyboard Visioneer International 185288 302 A 37 Keyboard Visioneer Italian 185288 306 A 38 Keyboard Visioneer Japanese 185288 319 A...

Page 81: ...3 16 Illustrated Parts Catalog 3 6 Monitors Figure 3 9 Monitors ...

Page 82: ...H 284959 001 A 9 Compaq P110 SH 284959 B23 A 10 Compaq V40 Color Monitor NH 307409 001 A 12 Compaq V40 Color Monitor GSA 307409 004 A 13 Compaq V40 Color Monitor SH 307409 B21 A 14 Compaq V50 Color Monitor NA 264152 001 A 15 Compaq V50 Color Monitor GSA 264152 004 A 16 Compaq V50 Color Monitor NH 264152 021 A 17 Compaq V50 Color Monitor SH 264152 B21 A 18 Compaq V70 Color Monitor NA 255609 001 A 1...

Page 83: ...6477 01 A Controller assembly 296478 001 A TFT LCD panel assembly 296481 001 A Backlight bulbs 2 each 296480 001 A Protective cover 296738 001 A Front bezel assembly 296479 001 A Security locking bracket 296483 001 A Miscellaneous internal cables 296482 001 A Mounting arm 285041 001 A VGA cable for mounting arm 285042 001 A Power cable for mounting arm 285043 001 A Miscellaneous screw kit 286739 0...

Page 84: ...scellaneous Hardware Kit Table 3 8 Miscellaneous Hardware Kit Description Spare Part Number Warranty Tier Miscellaneous hardware kit Includes 1 Slot cover 2 each 2 Screw 6 32 TT wafer head 6 each 3 Screw M3 TT wafer head 6 each 4 Thumb screw 3 each 5 Screw M3 TT H TOP S151P X 6 5 5 each 243087 001 D ...

Page 85: ... Desktops Description Spare Part Number Warranty Tier Miscellaneous plastics kit includes 1 Bezel blank 1 2 height 1 each 2 Power button 2 each 1 DC 1 AC 3 Spring 1 each 4 Plastic grommets 2 each for LED cable 5 Rubber feet 4 each 6 Card guide 2 each 1 P54C 1 P55C Pentium II 7 AC DC switch cap RTF card 8 Card guide RTF card 243090 001 D Not shown ...

Page 86: ...owers Description Spare Part Number Warranty Tier Miscellaneous plastics kit includes 1 Bezel blank 1 2 height 1 each 2 Spring 1 each 3 Power button 2 each 1 DC 1 AC 4 Retainer ISA Option Board 1 each 5 Air duct for Pentium II minitower systems only 6 Guide Option Card 1 each 7 Rubber feet 4 each 8 AC DC switch cap RTF card 243107 001 D Not shown ...

Page 87: ...cellaneous Parts Figure 3 13 Miscellaneous Metals Kit Desktops Table 3 11 Miscellaneous Metals Kit Desktops Description Spare Part Number Warranty Tier Miscellaneous metals kit includes 1 Diskette hard drive cage 2 Riser brace 243185 001 D ...

Page 88: ... w 2 thermal pads 243128 001 D 4 Speaker 2 5 in 0 6 W audio option kit 247508 001 D 5 Microphone assembly w base audio option kit 278266 001 D 6 Security lock bracket with screw 173066 001 D 7 Bracket board retainer 268247 001 A 8 Diskette drive mounting bracket 3 5 in to 5 25 in 243230 001 D 9 Hard drive mounting bracket 3 5 in to 5 25 in 243231 001 D 10 Multi media sound system U S 294122 001 D ...

Page 89: ...escription Spare Part Number Warranty Tier Shipping box final desktop 5 each 278076 001 D Shipping box generic desktop 5 each 243092 001 D Shipping box final minitower 5 each 185968 001 D Shipping box generic minitower 5 each 243108 001 D Packing cushion desktop 243093 001 D Packing cushion minitower 243109 001 D Box and packing V70 Monitor 255616 001 D Shipping box V70 Monitor 5 each 255617 001 D...

Page 90: ...d Lock Bracket Assembly 243047 001 D Windows NT 4 0 Workstation User s Guide Danish 244728 081 D Windows NT 4 0 Workstation User s Guide English 244728 001 D Windows NT 4 0 Workstation User s Guide Finnish 244728 351 D Windows NT 4 0 Workstation User s Guide French 244728 051 D Windows NT 4 0 Workstation User s Guide German 244728 041 D Windows NT 4 0 Workstation User s Guide Italian 244728 061 D ...

Page 91: ...rtuguese 275097 131 D Diagnostics and Setup Diskettes for Commercial Desktops Spanish 275097 071 D Diagnostics and Setup Diskettes for Commercial Desktops Swedish 275097 101 D IDE CD ROM Driver Diskette Kit Danish 181456 081 D IDE CD ROM Driver Diskette Kit Dutch 181456 331 D IDE CD ROM Driver Diskette Kit English 181456 001 D IDE CD ROM Driver Diskette Kit Finnish 181456 351 D IDE CD ROM Driver D...

Page 92: ...276067 291 D S3 Trio64V2 GX Norwegian Pentium system only 276067 091 D S3 Trio64V2 GX Polish Pentium system only 276067 241 D S3 Trio64V2 GX Portuguese Pentium system only 276067 131 D S3 Trio64V2 GX Russian Pentium system only 276067 251 D S3 Trio64V2 GX Spanish Pentium system only 276067 071 D S3 Trio64V2 GX Swedish Pentium system only 276067 101 D S3 Trio64V2 GX Thai Pentium system only 276067 ...

Page 93: ...uguese 276068 101 D Remote Service Drivers Spanish 276068 071 D NT Diagnostics Brazillian Portuguese 276069 201 D NT Diagnostics Danish 276069 081 D NT Diagnostics Dutch 276069 331 D NT Diagnostics English 276069 001 D NT Diagnostics Finnish 276069 351 D NT Diagnostics French 276069 051 D NT Diagnostics German 276069 041 D NT Diagnostics Italian 276069 061 D NT Diagnostics Japanese 276069 291 D NT...

Page 94: ...into many integrated circuits provide some protection but in many cases the discharge contains enough power to alter device parameters or melt silicon junctions 4 1 1 Generating Static Table 4 1 shows how different activities generate static electricity at different electrostatic voltage levels Table 4 1 Typical Electrostatic Voltages Relative Humidity Event 10 40 55 Walking across carpet 35 000 V...

Page 95: ...sitive parts in their containers until they arrive at static free stations Place items on a grounded surface before removing them from their container Always be properly grounded when touching a sensitive component or assembly Avoid contact with pins leads or circuitry Place reusable electrostatic sensitive parts from assemblies in protective packaging or conductive foam 4 1 3 Personal Grounding M...

Page 96: ...he following equipment to prevent static electricity damage to equipment Wrist straps are flexible straps with a minimum of one megohm 10 resistance in the ground cords To provide proper ground a strap must be worn snug against bare skin The ground cord must be connected and fit snugly into the banana plug connector on the grounding mat or workstation Heel straps Toe straps Boot straps can be used...

Page 97: ...ing the keyboard mouse or air vents 5 Disconnect the keyboard before cleaning it 6 Wear safety glasses equipped with side shields when cleaning the keyboard 4 2 2 Cleaning the Computer Case Follow all safety precautions in Section 4 2 1 before cleaning the computer To clean the computer case follow the procedures described below To remove light stains or dirt use plain water with a clean lint free...

Page 98: ...the space bar from the keyboard If these keys are improperly removed or installed the keyboard may not function properly Cleaning under a key may be done with a swab moistened with isopropyl alcohol and squeezed out Be careful not to wipe away lubricants necessary for proper key functions Use tweezers to remove any fibers or dirt in confined areas Allow the parts to air dry before reassembly 4 2 4...

Page 99: ...ss it can damage the unit Compaq strongly recommends that all screws removed during disassembly be kept with the part that was removed then returned to their proper locations As each subassembly is removed from the computer it should be placed away from the work area to prevent damage 4 3 3 Cables and Connectors Most cables used throughout the unit are flat flexible cables These cables must be han...

Page 100: ... damaged by the use of excessive force during disassembly and reassembly When handling the plastic parts use care Do not use a screwdriver or similar tool to pry apart the plastic components use the case utility tool provided in the Compaq tool kit PN 100767 001 4 3 6 Lithium Battery The battery that came with the computer is non replaceable and is permanently soldered onto the system board Do not...

Page 101: ...omputers After completing all necessary removal and replacement procedures run the Diagnostics utility to verify that all components operate properly 5 1 Serial Number The computer serial number should be provided to Compaq when requesting information or ordering spare parts The serial number is displayed on the right side of the system unit cover towards the front 1 and also on the rear of the ch...

Page 102: ...ule 5 9 2 System Board Graphics Memory Module 5 10 Riser Board 5 11 Riser Brace 5 12 Expansion Board Guide 5 13 Replacement Battery 5 14 1 Front Bezel 5 14 2 Power Button 5 14 3 Bezel Blank 5 14 4 Compaq Logo 5 15 1 Power Switch Assembly 5 15 2 Power Supply 5 16 Mass Storage Devices 5 17 Drive Cage 5 9 3 Microprocessor for Pentium II remove expansion boards also 5 9 4 Cache Memory Pentium only rem...

Page 103: ... any peripheral devices that are connected to it CAUTION Turn off the computer before disconnecting any cables 3 Disconnect the power cord from the electrical outlet and then from the computer 4 Disconnect all peripheral device cables from the computer During disassembly label each cable as you remove it noting its position and routing Keep all screws with the units removed CAUTION The screws used...

Page 104: ...e chassis If necessary remove the old feet and scrape the residue of the old feet from the chassis using a small flat bladed screwdriver To attach replacement feet to the chassis remove the protective strip from the adhesive on the back of the new feet and press them into place Figure 5 2 Installing the Feet ...

Page 105: ... the tang of the narrow bracket into the slot and slide the U shaped bracket between the narrow bracket and the system unit cover see inset then install the self tapping screw included in the cable lock kit 4 Cover the screw with the flat portion of the bracket 5 Install a lock not provided to secure the top part of the security bracket to control access to the inside of the computer Install a cab...

Page 106: ...mbscrews at the rear of the computer to release the cover You may need a flat bladed screwdriver to loosen a stubborn screw If the computer has a cable lock mechanism installed refer to Section 5 5 for removal procedures 3 Slide the computer cover back about 1 inch 2 5 cm then lift it up and off of the unit Figure 5 4 Removing the System Unit Cover To replace the cover reverse the above procedure ...

Page 107: ...rs 5 7 5 7 Speaker To remove the speaker complete the following steps 1 Remove the system unit cover Section 5 6 2 Disconnect the speaker cable from the audio expansion board Figure 5 5 Disconnecting the Speaker Cable from the Audio Expansion Board ...

Page 108: ...on the right side from the front of the chassis of the drive bay and remove the speaker 3 Figure 5 6 Removing the Speaker To replace the speaker ensure that the cardboard insulator 2 is on the speaker then reverse the above procedure The cable connector is keyed for proper installation ...

Page 109: ... three on the outboard side of the riser board and two on the inboard side Figure 5 7 Five Expansion Slots on the Desktop Computer 1 One PCI ISA expansion slot on the outboard side of the riser board in the uppermost position 2 Two dedicated ISA expansion slots on the outboard side of the riser board 3 Two dedicated PCI expansion slots on the inboard side of the riser board ...

Page 110: ...d board retainer bracket that secure the board to the rear of the computer chassis 3 Remove the expansion board Figure 5 8 Removing the Expansion Board from an Inboard Position To replace the expansion board reverse the above procedure If you are installing an expansion board for the first time remove the slot cover before installing the board The computer should automatically recognize the added ...

Page 111: ... screw that secures the board to the rear of the computer chassis 3 Remove the expansion board Figure 5 9 Removing the Expansion Board from an Outboard Position To replace the expansion board reverse the above procedure If you are installing an expansion board for the first time remove the slot cover before installing the board When the computer starts it should automatically recognize the added P...

Page 112: ...le To remove a memory module complete the following steps 1 Remove the system unit cover Section 5 6 2 Remove any outboard expansion boards that block the DIMM sockets Section 5 8 2 3 Press outward on both latches of the DIMM socket at the same time This releases the module and partially pushes it out of the socket 4 Lift the module from the socket Figure 5 10 Removing a Memory Module For the loca...

Page 113: ...ystem unit cover Section 5 6 2 Remove any outboard expansion boards that might block access to the memory connectors Section 5 8 2 3 Install the graphics memory upgrade module onto the system board Figure 5 11 Installing the Graphics Memory Upgrade Module on the Pentium System Board Figure 5 12 Installing the Graphics Memory Upgrade Module on the Pentium II System Board 4 Replace any outboard expa...

Page 114: ...ust release the heat sink retaining clip before you pull the ZIF socket handle The clip engages the processor socket to hold the heat sink in place WARNING To reduce the risk of personal injury from hot surfaces allow the internal system components to cool before touching 5 Remove the heat sink retaining clip 1 by pressing down on the clip s extended tab until it releases from the safety catch 6 L...

Page 115: ...n the ZIF socket in the picture may not look identical to the one on the computer All handle types perform the same function 2 Push the ZIF handle 4 on the ZIF socket back into place to secure the processor 3 If the processor has a raised center install thermal pad number 243226 001 3 on top of the processor before installing the heat sink If the processor has a flat center install thermal pad num...

Page 116: ...the connector 2 Figure 5 14 Removing the Microprocessor from the Pentium II System Board For the location of the processor connector on the Pentium II system board see Chapter 7 7 Lift the processor module to remove it from the guide rails and the machine To install the Pentium II processor complete the following steps 1 Ensure that the release latches are locked in the released position 2 Set the...

Page 117: ...on 5 17 4 Install the cache memory board 1 into the cache connector 2 on the system board Only use Compaq spare part number 278017 001 Figure 5 15 Installing the Cache Memory Board For the location of the cache memory socket on the Pentium system board see Chapter 7 5 Replace the drive cage 6 Replace the front bezel 7 Replace the system unit cover When the computer starts up it will recognize the ...

Page 118: ...ion 5 6 CAUTION Power must be off at least 30 seconds before beginning disassembly 2 Remove all expansion boards Section 5 8 3 Remove the two screws that secure the riser board to the riser brace 4 Tilt the riser board slightly away from the riser brace and pull up Figure 5 16 Removing the Riser Board To replace the riser board reverse the above procedure ...

Page 119: ...t has been damaged 1 Remove the system unit cover Section 5 6 2 Remove the expansion boards Section 5 8 3 Remove the riser board Section 5 10 4 Remove the two screws that secure the riser brace to the chassis then lift the brace straight up Figure 5 17 Removing the Riser Brace To reinstall the riser brace reverse the above procedure ...

Page 120: ...ove all outboard expansion boards that may interfere with this operation Section 5 8 3 Push down on the plastic clip 1 on the top of the board guide 2 to release it then pivot the guide down 2 and pull it out Figure 5 18 Removing the Expansion Board Guide To replace the expansion board guide reverse the above procedure The board guides in the spares kit are keyed for proper installation ...

Page 121: ...ckup diagnostic diskettes before you install a new battery To install the external real time battery complete the following steps 1 Remove the system unit cover Section 5 6 2 Connect the new battery to the pins on the battery header connector on the system board The battery connector is labeled E9 Ext Batt on the Pentium system board and labeled Ext Batt on the Pentium II system board When this ba...

Page 122: ...he power connector 6 Reconnect any external devices and plug in the computer WARNING This equipment is designed for connection to a grounded earthed outlet The grounding type plug is an important safety feature To avoid the risk of electrical shock or damage to the equipment do not disable this feature 7 Turn on the computer 8 Run the computer Setup utility to reconfigure the system Refer to Chapt...

Page 123: ...tches that are integrated into it To remove the front bezel complete the following steps 1 Remove the system unit cover Section 5 6 2 From the inside of the chassis push in the release latches 1 and push the bottom of the bezel out 2 and away from the chassis 3 Slide the front bezel up to separate it from the chassis Figure 5 21 Removing the Front Bezel To install the front bezel reverse the above...

Page 124: ...14 1 3 Hold the front bezel in one hand with the inside surface towards you 4 Pinch the two tabs of the power button together and push the button out of the front bezel The spring will follow the button out of the housing Figure 5 22 Removing the Power Button To replace the power button reverse the above procedure When replacing the power button be sure to use the button for a DC application as sh...

Page 125: ...stem unit cover Section 5 6 2 Remove the front bezel Section 5 14 1 3 Lay the front bezel face down on a protected work surface Push the tab that is on the right of the bezel blank to the right 4 Rotate the bezel blank up and out of the front bezel Figure 5 23 Removing the Bezel Blank To reinstall the bezel blank reverse the above procedure ...

Page 126: ... inside of the front bezel use a small screwdriver at the hole shown in the figure to push the logo out of its recess 4 Clean the recessed area with a clean dry cloth 5 Remove the protective paper from the back of the replacement logo and press the logo into place Figure 5 24 Replacing the Compaq Logo If the original logo is missing complete steps 4 and 5 to install a replacement logo without havi...

Page 127: ...e following steps 1 Remove the system unit cover Section 5 6 2 Remove the front bezel Section 5 14 1 3 Remove the plastic switch holder from the chassis To remove the plastic switch holder from the chassis Place your thumb on top of the holder 3 and your index finger on the release tab 1 Squeeze the tab toward the top of the holder While squeezing the tab push the holder down 2 and out of the chas...

Page 128: ... the holder Push the switch until it snaps into place Figure 5 26 Installing the Switch into the Holder 2 Install the power switch assembly into the chassis To insert the power switch assembly into the chassis Insert the prongs of the switch holder into the slots in the chassis Pull up on the switch holder to snap the holder into place 3 Attach the wires to the switch 4 Replace the front bezel Sec...

Page 129: ... from the mass storage devices and the system board All power connectors are keyed for correct installation Note the orientation of each cable connector and the routing of the cables to facilitate reassembly 5 Remove the three screws that secure the power supply to the back of the chassis 6 Slide the power supply towards the front of the computer and lift up to remove it from the chassis Figure 5 ...

Page 130: ... a 3 5 inch drive from either of the 3 5 inch drive bays complete the following steps 1 Remove the system unit cover Section 5 6 2 Remove the front bezel Section 5 14 1 3 Disconnect the cables from the back of the drive Figure 5 28 Disconnecting the Power 1 and Signal 2 Cables from a 3 5 Inch Drive When installing a second diskette drive it is necessary to configure the computer using Computer Set...

Page 131: ... screws that take the place of drive rails from the old drive to the new one There is one wafer screw on each side of the drive at the front To replace the 3 5 inch drive reverse the above procedure CAUTION When servicing the computer ensure that cables are placed in their proper locations during the reassembly process Improper cable placement can damage the computer CAUTION Use only 3 16 inch or ...

Page 132: ...ives Removal of a CD ROM drive is shown CAUTION All removable media should be taken out of the drives before removing the drive from the computer 1 Remove the system unit cover Section 5 6 2 Remove the front bezel Section 5 14 1 3 Disconnect the cables from the back of the drive Figure 5 30 Disconnecting the Power 1 the Signal 2 and the Audio 3 Cables from a CD ROM Drive and an Optional Audio Boar...

Page 133: ...is Figure 5 31 Removing the CD ROM Drive When replacing this drive transfer the single wafer screw that takes the place of drive rails from the old drive to the new one The wafer screw is on the left side of the drive at the front To replace the 5 25 inch drive reverse the above procedures When installing a second diskette drive it is necessary to configure the computer using Computer Setup ...

Page 134: ...tra U S or metric screws both of which types are stored in the front of the computer chassis for this purpose The same screws that are used as guide screws are used as retainer screws to secure the drive in the drive bay Select the appropriate screws for the application Metric screws have a black finish while U S screws have a silver finish Figure 5 32 Locating the Mounting Screws ...

Page 135: ...h step 1 To install a 5 25 inch drive begin with step 3 1 Place the 3 5 inch drive into the bracket 2 Insert two screws into the bracket holes on each side of the bracket to secure the drive Figure 5 33 Installing the Hard Drive into the Mounting Bracket CAUTION Use only 3 16 inch or 5 mm long screws as guide screws Longer screws can damage the internal components of the drive 3 Install one wafer ...

Page 136: ...r a 3 5 inch drive and paragraph 5 16 2 for a CD ROM 7 Remove the bezel blank from the front bezel if necessary Section 5 14 3 8 Install the front bezel Section 5 14 1 9 Install the system unit cover Section 5 6 10 The system will automatically recognize a hard drive sold by Compaq or any other Plug and Play hard drives and will automatically reconfigure the computer If you have installed a third ...

Page 137: ...ion 5 14 1 3 Remove the three screws that secure the drive cage to the chassis 4 Slide the drive cage back towards the inside of the chassis to release the latches 5 Lift the assembly up to remove it from the chassis Figure 5 36 Removing the Drive Cage To replace the drive cage reverse the above procedure CAUTION When replacing the drive cage be careful that the LED cable does not get caught pinch...

Page 138: ...emove the LED cable complete the following steps 1 Remove the system unit cover Section 5 6 2 Remove the front bezel Section 5 14 1 3 Remove the drive cage Section 5 17 4 Disconnect the LED cable from the system board 1 Figure 5 37 Removing the LED Cable Pentium System ...

Page 139: ...ont of the chassis To install the LED cable reverse the above steps The connector 1 is keyed to ensure proper installation When reinstalling the LED ends note the markings on the front of the chassis for proper LED placement From the front of the chassis the LED with the black wire goes on the left and the LED with the white wire on the right CAUTION Ensure that the cable is pushed to the bottom o...

Page 140: ...t external battery is installed on the system board do not unplug the battery from the system board connector as that will erase the CMOS Remove the external battery from the hook and loop fastener on the chassis but leave it electrically connected to the system board 4 Disconnect any cables plugged into the system board 5 Remove the front bezel section 5 14 1 6 Remove the drive cage Section 5 17 ...

Page 141: ...TION Do not use any tools to release the board from the pin Doing so may damage the system board electronically 9 To remove the board from the chassis 2 move the board slightly toward the front of the chassis and lift up and out Figure 5 39 Removing the Pentium System Board The riser brace has been removed for clarity To install a new system board reverse the above procedures ...

Page 142: ...5 42 Removal and Replacement Procedures Desktop Figure 5 40 Removing the Pentium II System Board The riser brace has been removed for clarity To install a new system board reverse the above procedures ...

Page 143: ...onal Computers After completing all necessary removal and replacement procedures run the Diagnostics utility to verify that all components operate properly 6 1 Serial Number The computer serial number should be provided to Compaq when requesting information or ordering spare parts The serial number is displayed on the right side of the hood toward the front 1 and on the rear of the chassis above t...

Page 144: ...eaker 6 12 1 Memory Module 6 13 System Board 6 12 2 Microprocessor 6 12 3 Cache Memory Pentium only 6 12 4 System Board Graphics Memory Module Upgrade 6 14 Replacement Battery if full length expansion board installed 6 14 Replacement Battery if short expansion board installed 6 15 ISA Option Board Retainer 6 16 1 Front Bezel 6 6 2 J Hood 6 16 2 Power Button 6 16 3 Bezel Blank 6 16 4 Compaq Logo 6 ...

Page 145: ...computer 4 Disconnect all peripheral device cables from the computer During disassembly label each cable as you remove it noting its position and routing Keep all screws with the unit removed CAUTION The screws used in the computer are of different thread sizes and lengths using the wrong screw in an application may damage the unit 6 4 Feet Four rubber feet are mounted to the underside of the chas...

Page 146: ...the narrow bracket into the slot and slide the u shaped bracket between narrow bracket and the system unit cover then install the self tapping screw included in the cable lock kit 4 Cover the screw with the flat portion of the bracket 5 Install a lock not provided to secure the top part of the security bracket to control access to the inside of the computer Install a cable lock not provided to sec...

Page 147: ...mputer to release the panel You may need a flat bladed screwdriver to loosen a stubborn screw If the computer has a cable lock mechanism installed refer to Section 6 5 for removal procedures 3 Grasp the rear of the panel pull it back about two to three inches 5 to 7 cm pivot the top of the access panel out about one inch 2 5 cm and lift the cover from the computer Figure 6 4 Removing the Access Pa...

Page 148: ...the access panel Section 6 6 1 2 Remove the front bezel Section 6 16 1 3 Remove the four screws at the rear of the computer securing the J hood to the chassis 4 Remove the single screw at the left front of the computer at the top 5 Slide the J hood back about one half inch 1 3 cm and then lift it up from the chassis Figure 6 5 Removing the J Hood To replace the J hood reverse the above procedure ...

Page 149: ...nect any cables attached to expansion boards on the assembly 3 Lay the computer on its side then grasp the riser brace at both ends and pull it out of the computer chassis Use care when guiding it out of the unit to prevent damaging the boards Figure 6 6 Removing the Riser Brace To replace the riser brace reverse the above procedure When reinstalling the riser brace fully seat the riser board atta...

Page 150: ...pansion board 1 Two dedicated PCI expansion slots 2 One PCI ISA shared expansion slot 3 Two dedicated ISA expansion slots Figure 6 7 Five Expansion Slots on the Riser Board To remove an expansion board complete the following steps 1 Remove the access panel Section 6 6 1 2 Disconnect any cables attached to the expansion board 3 Remove the riser brace Section 6 7 ...

Page 151: ... of the expansion slot Figure 6 8 Removing an Expansion Board To install an expansion board reverse the above procedure If you are installing an expansion board for the first time in a slot remove the retaining screw and the expansion board slot cover before installing the board Figure 6 9 Removing the Expansion Slot Cover ...

Page 152: ...ion 6 6 1 2 Remove the riser brace Section 6 7 3 Remove the expansion boards Section 6 8 4 Grasp the board guide firmly press in on the two tabs 1 in the center front of the board guide and slide it to the right 2 to unsnap it from the front of the riser brace Figure 6 10 Removing the Expansion Board Guide To replace the expansion board guide reverse the above procedure ...

Page 153: ...he access panel Section 6 6 1 2 Remove the riser brace Section 6 7 3 Remove the expansion boards Section 6 8 4 Remove the screws that secure the riser board to the riser brace 5 Tilt the riser board slightly away from the riser brace and pull up Figure 6 11 Removing the Riser Board To replace the riser board reverse the above procedure ...

Page 154: ... panel Section 6 6 1 2 Remove the riser brace Section 6 7 3 Disconnect the speaker cable from the audio board or the system board 4 Remove the two speaker retaining screws 5 Lift the speaker up out of the retaining tabs Figure 6 12 Disconnecting the Speaker Cable from the Audio Board To install the speaker reverse the above procedure ...

Page 155: ... module be careful not to touch any of the contacts Doing so can damage the module To remove a memory module complete the following steps 1 Remove the access panel Section 6 6 1 2 Remove the riser brace Section 6 7 3 Press outward on both latches of the DIMM socket at the same time This releases the module and partially pushes it out of the socket 4 Lift the module from the socket Figure 6 13 Remo...

Page 156: ...7 4 Remove the heat sink retaining clip 1 by pressing down on the clip s extended tab until it releases from the safety catch 5 Lift the heat sink 2 off the processor 6 Release the processor from the socket by pulling the handle on the ZIF socket out and upward 4 The handle on the ZIF socket in the picture may not look identical to the one on the computer All handle types perform the same function...

Page 157: ...rocessor before installing the heat sink CAUTION Using the wrong thermal pad may cause the processor to overheat or short resulting in failure 4 Install the heat sink 2 and the heat sink retaining clip 1 5 Install the riser brace 6 Replace any cables that were removed 7 Replace the access panel Pentium II System Board To remove the microprocessor from the Pentium II system board complete the follo...

Page 158: ...rails and the machine To install the Pentium II processor complete the following steps 1 Ensure that the release latches are locked in the released position 2 Set the Pentium II processor on the guide rails 3 Slide the processor along the rails until it is firmly seated in the connector CAUTION Do not use the connector pins or pin guard 3 as a handle Even with the guard in place the pins could ben...

Page 159: ...ccess panel Section 6 6 1 2 Remove the riser brace Section 6 7 3 Install the cache memory board 1 into the cache connector 2 on the system board Only use Compaq spare part number 278017 001 Figure 6 16 Installing the Cache Memory Board Pentium System Board For the location of the cache memory socket on the Pentium system board see Chapter 7 4 Install the riser brace 5 Replace the access panel ...

Page 160: ...the following steps 1 Remove the access panel Section 6 6 1 2 Remove the riser brace Section 6 7 3 Install the graphics memory upgrade module onto the system board Figure 6 17 Installing the Graphics Memory Upgrade Module on the Pentium System Board Figure 6 18 Installing the Graphics Memory Upgrade Module on the Pentium II System Board 4 Replace the riser brace and access panel 5 Turn the compute...

Page 161: ... board connector as that will erase the CMOS Remove the external battery from the hook and loop fastener on the chassis but leave it electrically connected to the system board 3 Disconnect any cables attached to the system board CAUTION If memory has been upgraded with a DIMM taller than 1 25 inches 3 2 cm in the memory socket closest to the edge of the board the DIMM must be removed prior to remo...

Page 162: ...6 20 Removal and Replacement Procedures Minitower Figure 6 20 Removing the Pentium II System Board To replace the system board reverse the above procedure ...

Page 163: ...t flaps 3 against the sides The processor slides under the top flap of the air duct CAUTION Do not remove the air duct from the front of the unit If the air duct is not installed or if the processor is not under the flap of the air duct the processor will run hot which can cause damage to the processor Figure 6 21 Pentium II System Board with Processor 1 and Air Duct 2 Installed ...

Page 164: ...install a new battery To install the external real time battery complete the following steps 1 Remove the access panel Section 6 6 1 2 Remove the riser brace if a full length ISA card is present Section 6 7 3 Connect the new battery to the pins on the battery header connector on the system board The battery connector is labeled E9 Ext Batt on the Pentium system board and labeled Ext Batt on the Pe...

Page 165: ...e computer above the power connector 8 Reconnect any external devices and plug in the computer WARNING This equipment is designed for connection to a grounded earthed outlet The grounding type plug is an important safety feature To avoid the risk of electrical shock or damage to the equipment do not disable this feature 9 Turn on the computer 10 Run the computer Setup utility to reconfigure the sy...

Page 166: ...on board retainer complete the following steps 1 Remove the access panel Section 6 6 1 2 With the computer lying on its side press down 1 on the end of the retainer then lift 2 the retainer to remove it Figure 6 24 Removing the ISA Option Board Retainer To replace the retainer reverse the above procedure ...

Page 167: ...he front bezel complete the following steps 1 Remove the access panel Section 6 6 1 2 From the inside of the chassis push in the release latches 1 and push the side of the bezel out and away from the chassis 2 3 Rotate the front bezel out from the chassis then slide it to the left 4 Separate the bezel from the chassis Figure 6 25 Removing the Front Bezel To replace the bezel reverse the above proc...

Page 168: ...16 1 3 Hold the front bezel in one hand with the inside surface towards you 4 Pinch the two tabs of the power button together and push the button out of the front bezel The spring will follow the button out of the housing Figure 6 26 Removing the Power Button To replace the power button reverse the above procedure When replacing the power button be sure to use the button for a DC application as sh...

Page 169: ... access panel Section 6 6 1 2 Remove the front bezel Section 6 16 1 3 Lay the front bezel face down on a protected work surface and remove the two screws that secure the bezel blank to the front bezel 4 Remove the bezel blank from the front bezel Figure 6 27 Removing the Bezel Blank To reinstall the bezel blank reverse the above procedure ...

Page 170: ... inside of the front bezel use a small screwdriver at the hole shown in the figure to push the logo out of its recess 4 Clean the recessed area with a clean dry cloth 5 Remove the protective paper from the back of the replacement logo and press the logo into place Figure 6 28 Replacing the Compaq Logo If the original logo is missing complete steps 4 and 5 to install a replacement logo without havi...

Page 171: ...ve the front bezel Section 6 16 1 3 Remove the plastic switch holder from the chassis To remove the plastic switch holder from the chassis Place your thumb on top of the chassis 3 and your index finger on the release tab 1 Squeeze the tab toward the top of the chassis While squeezing the tab pull the holder up 2 and out of the chassis 4 Remove the wires from the switch Figure 6 29 Removing the Pow...

Page 172: ...f the holder Push the switch until it snaps into place Figure 6 30 Installing the Switch into the Holder 2 Install the power switch assembly into the chassis To insert the power switch assembly into the chassis Insert the prongs of the switch holder into the slots in the chassis Push down on the switch holder to snap the holder into place 3 Attach the wires to the switch 4 Replace the front bezel ...

Page 173: ...ply switch Section 6 17 1 4 Disconnect all power cables from the mass storage devices and the system board Figure 6 31 Removing the Rear Screws and the Power Supply 5 From the outside of the chassis remove the three screws that secure the power supply to the back of the chassis 6 Slide the power supply towards the front of the chassis and lift up to remove it from the chassis To replace the power ...

Page 174: ...6 1 2 Remove the front bezel Section 6 16 1 3 Disconnect the cable from the connection on the system board 4 Remove the power supply switch assembly Section 6 17 1 5 To remove the LEDs from the switch bracket gently pull on the cable while at the same time spreading the clips of the LED retainers Figure 6 32 Removing the LED Cable Assembly Pentium System ...

Page 175: ...moving the LED Cable Assembly Pentium II System To install the LED cable reverse the above procedure When reinstalling the LED end place the LED with the black wire on top and the LED with the white wire on the bottom The connector is keyed to ensure proper installation ...

Page 176: ...the 3 5 inch drive bay complete the following steps 1 Remove the access panel Section 6 6 1 2 Remove the front bezel Section 6 16 1 3 Remove the power switch assembly Section 6 17 1 4 Disconnect the cables from the back of the drive Figure 6 34 Disconnecting the Power 1 and Signal 2 Cables from the 3 5 Inch Diskette Drive When installing a second diskette drive it is necessary to configure the com...

Page 177: ...crew that takes the place of a drive rail from the old drive to the new one This screw is located on the right side of the drive in the middle To replace the 3 5 inch drive reverse the above procedure CAUTION When servicing the computer ensure that cables are placed in their proper locations during the reassembly process Improper cable placement can damage the computer CAUTION Use only 3 16 inch o...

Page 178: ...e drives Removal of a CD ROM drive is shown CAUTION All removable media should be taken out of the drive before removing the drive from the computer 1 Remove the access panel Section 6 6 1 2 Remove the front bezel Section 6 16 1 3 Disconnect the cables from the back of the drive Figure 6 36 Disconnecting the Power 1 the Signal 2 and the Audio 3 Cables from a CD ROM Drive and Optional Audio Board ...

Page 179: ...e chassis 5 Pull the drive straight out of the chassis Figure 6 37 Removing the CD ROM Drive When replacing this drive transfer the wafer screw that takes the place of a drive rail from the old drive to the new one The screw is located on the right side of the drive in the middle To replace the 5 25 inch drive reverse the above procedures ...

Page 180: ...screws to secure the drive in the drive bay Select the appropriate screws for the application Metric screws have a black finish while U S screws have a silver finish Figure 6 38 Locating the Mounting Screws If you are installing a 3 5 inch diskette drive in a 5 25 inch drive bay use Compaq bracket spare part number 243230 001 which comes with a preinstalled bezel If you are installing a 3 5 inch h...

Page 181: ... the Hard Drive into the Mounting Bracket CAUTION Use only 3 16 inch or 5 mm long screws as guide screws Longer screws can damage the internal components of the drive 3 Install one wafer screw on the right side of the drive or bracket towards the front This acts as a guide rail to align the bracket in the drive bay Figure 6 40 Installing the Wafer Screw on the Right Side of the Bracket Use the scr...

Page 182: ... the drive or bracket assembly into the drive bay Ensure that the guide screw fits into the tab on the side of the bay 5 Secure the drive or bracket assembly with two wafer screws Figure 6 41 Installing the Bracket Assembly and Securing It with the Wafer Screws ...

Page 183: ...e bezel blank from the front bezel if necessary Section 6 16 3 8 Install the front bezel Section 6 16 1 9 Install the access panel Section 6 6 1 10 The system will automatically recognize a hard drive sold by Compaq and will automatically reconfigure the computer If you have installed a third party hard drive you will need to run Computer Setup to reconfigure the computer Refer to Chapter 2 Compaq...

Page 184: ...onal Computers 7 1 chapter 7 JUMPER AND SWITCH INFORMATION This chapter provides jumper and switch information for system board jumpers system I O board connectors and hard drives for the Compaq Deskpro 2000 Series of Personal Computers ...

Page 185: ... 1 System Board Switches 7 1 1 Pentium Based System Boards The following illustration shows switch connector and jumper locations Table 7 1 gives a description of them Figure 7 1 Pentium System Board Switch Connector and Jumper Locations ...

Page 186: ... battery J6 Cache memory connector J9 Riser board socket J10 DIMM 1 socket J11 DIMM 2 socket J12 DIMM 3 socket J1001 Graphics memory upgrade socket used with J1002 J1002 Graphics memory upgrade socket used with J1001 P1 Power connector P10 Diskette cable socket P18 LED socket P20 Primary IDE EIDE cable socket P21 Secondary IDE EIDE cable socket P1000 VESA socket SW1 Processor bus speed selector XU...

Page 187: ...ory upgrade socket used with P3 J10 Riser board socket J14 Microprocessor connector P1 Power connector P2 Clear CMOS header Power on password header External replacement battery connector P3 Graphics memory upgrade socket used with J6 P9 Fan connector P10 Diskette cable connector P11 LED connector P20 Primary IDE EIDE cable connector P21 Secondary IDE EDIE cable connector P22 Alternate fan connect...

Page 188: ...d to operate faster than the speed at which the processor is rated Doing this could result in unreliable operation or processor damage Figure 7 3 SW1 Module Location Pentium System Board Table 7 3 Pentium System Board SW1 Settings S1 S2 Bus Speed S3 S4 Processor Speed OFF OFF 60 OFF OFF 233 OFF ON 66 OFF ON 200 ON OFF 50 ON ON 166 ON ON reserved Standard bus speed for all Compaq Deskpro 2000 Serie...

Page 189: ...ze this change If the system configuration is incorrect your computer may not work properly and you may receive error messages on the screen Setting the system board jumpers is part of the reconfiguration process along with running the Computer Setup utility To change the system board jumpers you must remove the system unit cover or access panel For procedures on removing the system unit cover or ...

Page 190: ...led Password on the Pentium II system board The password header has three pins The power on password comes enabled by default with the jumper on pins 5 and 6 To clear or disable the power on password move the jumper to pins 6 and 7 Figure 7 5 Password Header E6 Location Pentium System Board Figure 7 6 Password Header Location Pentium II System Board To set a new password move the password header b...

Page 191: ... the Pentium II system board To clear and reset the configuration perform the following procedure 1 Prepare the computer for disassembly by following the procedures specified in Section 5 3 or 6 3 for desktop or minitower computers respectively 2 Remove the hood or access panel see Section 5 6 or 6 6 1 3 Move the jumper on clear CMOS header from pins 1 and 2 to pins 2 and 3 for five seconds then r...

Page 192: ...nging the Real Time Clock RTC Battery When installing the replacement RTC battery the battery connector should be connected to the pins of the battery connector on the system board The battery connector is labeled E9 Ext Batt on the Pentium system board and labeled Ext Batt on the Pentium II system board The battery connector is keyed for proper installation Figure 7 9 Battery Connector E9 Locatio...

Page 193: ... 7 3 1 2 1 GB EIDE Hard Drive Jumper Settings Figure 7 11 2 1 GB Seagate EIDE Hard Drive Jumper Settings Table 7 5 Jumper Settings Definition Jumpers Single 5 to 6 Primary 5 to 6 and 3 to 4 Secondary No connection Cable select 3 to 4 Figure 7 12 2 1 GB Western Digital EIDE hard drive Jumper settings Table 7 6 Jumper Settings Definition Jumpers Single None Primary MA Secondary SL Cable Select CS ...

Page 194: ... 13 2 1 GB Maxtor EIDE Hard Drive Jumper Settings Table 7 7 Jumper Settings Description MA CS WC FR CO Single J Primary in dual system J Secondary in dual system O Cable select J Write cache enabled J Reserved O 4032 cylinder option enabled J J Jumper O No jumper ...

Page 195: ...d Drive Jumper Settings Table 7 8 Jumper Settings Definition Jumpers Single 5 to 6 Primary 5 to 6 and 3 to 4 Secondary No connection Cable select 3 to 4 Figure 7 15 3 2 GB Western Digital EIDE Hard Drive Jumper settings Table 7 9 Jumper Settings Definition Jumpers Single None Primary MA Secondary SL Cable Select CS ...

Page 196: ... 16 3 2 GB Maxtor EIDE Hard Drive Jumper Settings Table 7 10 Jumper Settings Description MA CS WC FR CO Single J Primary in dual system J Secondary in dual system O Cable select J Write cache enabled J Reserved O 4032 cylinder option enabled J J Jumper O No jumper ...

Page 197: ...rs TE 15 16 SCSI ID 0 Off Off Off Delay Motor Start DS 13 14 SCSI ID 1 On Off Off Enable Motor Start ME 11 12 SCSI ID 2 Off On Off Write Protect WP 9 10 SCSI ID 3 On On Off Disable Parity PE 7 8 SCSI ID 4 Off Off On Reserved RES none SCSI ID 5 On Off On Termination Power from Drive TP 3 4 SCSI ID 6 Off On On Termination Power to SCSI Bus TP 1 2 SCSI ID 7 On On On Termination Power from SCSI Bus 2 ...

Page 198: ... Enable Terminators TE SCSI ID 0 Off Off Off Delay Motor Start DS SCSI ID 1 On Off Off Enable Motor Start ME SCSI ID 2 Off On Off Write Protect WP SCSI ID 3 On On Off Disable Parity PE SCSI ID 4 Off Off On Reserved RES SCSI ID 5 On Off On Termination Power from Drive TP SCSI ID 6 Off On On Termination Power from SCSI Bus TP SCSI ID 7 On On On All other pins of Jumper J6 reserved for other uses ...

Page 199: ... Settings Description MA CS WC FR CO Single J Primary in dual system J Secondary in dual system O Cable select J Write cache enabled J Reserved O 4032 cylinder option enabled J J Jumper O No jumper Figure 7 20 2 4 GB Ultra ATA Hard Drive Jumper Settings Table 7 14 Jumper Settings Definition Pins Primary 1 to 2 and 3 to 5 Secondary 3 to 5 Cable Select 2 to 4 and 3 to 5 ...

Page 200: ... 3 2 GB Maxtor Ultra ATA Hard Drive Jumper Settings Table 7 15 Jumper Settings Description MA CS WC FR CO Single J Primary in dual system J Secondary in dual system O Cable select J Write cache enabled J Reserved O 4032 cylinder option enabled J J Jumper O No jumper ...

Page 201: ... Optional PD CD Drives For more information about SCSI devices refer to Appendix D 7 5 1 SCSI PD CD Drive Jumper Settings PD CDROM SCSI Assembly Number 184689 201 1 2 3 4 5 7 6 Default Settings Shown Jumper Description Setting 1 2 3 4 5 6 7 LUN enabled SCSI ID jumper Blank Terminators disabled Term power enabled SCSI ID jumper SCSI ID jumper Off On Off On Off On Not Used Figure 7 23 Jumper Pins fo...

Page 202: ... 7 17 Jumper Settings Top Insert Setting IA 1DRV 2CSL 2MST Cable Select Off Off On Off Device 0 Primary Off Off Off On Device 1 Secondary Off Off Off Off Jumper IA is for factory use only Jumper 1DRV does not need to be used Jumper Settings Bottom Insert Setting MDO CS SL MA Cable Select Off On Off Off Device 0 Primary Off Off Off On Device 1 Secondary Off Off On Off Jumper MDO is for factory use ...

Page 203: ...74 kg System Power Rating 145 W 145 W Power Supply Operating Voltage Range Rated Voltage Range Rated Line Frequency Rated Input Current maximum Rated Output Power 90 132 VAC 100 120 VAC 50 60 Hz 5 5 A 200 W 180 264 VAC 200 240 VAC 50 60 Hz 3 A 200 W Environmental Requirements Temperature Operating 50 to 95 F 10 to 35 C Shipping 4 to 140 F 20 to 60 C Humidity noncondensing Operating 8 to 90 8 to 90...

Page 204: ...ed Line Frequency Rated Input Current maximum Rated Output Power 90 132 VAC 100 120 VAC 50 60 Hz 5 5 A 200 W 180 264 VAC 200 240 VAC 50 60 Hz 3 A 200 W Environmental Requirements Temperature Operating 50 to 95 F 10 to 35 C Shipping 4 to 140 F 20 to 60 C Humidity noncondensing Operating 8 to 90 8 to 90 Nonoperating 5 to 95 5 to 95 Maximum Altitude unpressurized Operating 10 000 ft 3048 m Nonoperati...

Page 205: ... 6 Diskette Drive IRQ 7 Parallel Port LPT 1 IRQ 8 Real Time Clock Not on ISA Bus IRQ 9 Unused IRQ 10 Unused IRQ 11 PCI Interrupt IRQ 12 Mouse IRQ 13 Coprocessor Not on ISA Bus IRQ 14 IDE Interface Hard Disk and Primary IDE Drive IRQ 15 CD ROM Secondary IDE Drive Table 8 4 System DMA Hardware DMA System Function DMA 0 Unused DMA 1 Business Audio Default Alternate DMA 0 DMA 3 None DMA 2 Diskette Dri...

Page 206: ...rs 090 091 Unused 092 Port A 093 09F Unused 0A0 0BF Interrupt Controller 2 0C0 0DF DMA Controller 2 0E0 0EB Unused 0EC 0ED 483 Configuration Index Data 0EE 0EF 483 Fast A20 Fast Reset 0F0 0F1 Co Processor Busy Clear Reset 0F2 0F3 Unused 0F4 0F5 483 CPU Speed Slow Fast 0F6 0F8 Unused 0F9 483 PGL Configuration Lock 0FA Unused 0FB 483 PGL Configuration Unlock 0FC 0FF Unused 100 12F Unused 130 131 Mod...

Page 207: ...Reserved Serial Port 2F0 2F7 Unused 2F8 2FF Modem COM 2 300 317 Unused 318 319 Unused 31A 36F Unused 370 377 Reserved 2nd Diskette Drive 378 37F Parallel Port Primary 380 387 Unused 388 38B FM Synthesizer OPL3 38C 397 Unused 398 399 Super AI O Index Data Default Alternate 26Eh 15Ch 02Eh 39A 3AF Unused 3B0 3BB MDA EGA VGA 3BC 3BF Reserved Parallel Port 3C0 3DF EGA VGA 3E0 3E7 Unused 3E8 3EF Reserve...

Page 208: ...FFFFFFFh to 01000000h HOST or PCI Memory Expansion 15 MB 00FFFFFFh to 00100000h HOST PCI or ISA Memory Expansion 64 KB 00EFFFFFh to 000F0000h System ROM 64 KB 000EFFFFh to 000E0000h Unused 96 KB 000DFFFFh to 000C8000h Unused 6 KB 000C7FFFh to 000C6000h Video ROM 2 KB 000C67FFh to 000C6000h Unused 24 KB 000C5FFFh to 000C6000h Video ROM 128 KB 000BFFFFh to 000A0000h Video RAM 640 KB 0009FFFFh to 000...

Page 209: ... Density MB 1 44 Low Density KB 720 Compaq Spare Part Number 160788 201 Light Green Height One third Bytes per Sector 512 Sectors per Track High Density 18 Low Density 9 Tracks per Side High Density 80 Low Density 80 Read Write Heads 2 Average Seek Time Mb s Track to Track high low 3 6 Average high low 94 173 Latency Average ms 100 ...

Page 210: ... 128 128 Ultra ATA UDMA 2 1 GB 3 2 GB 3 2 GB Formatted Capacity Physical MB Logical MB 2160 0 2160 0 3240 0 3240 0 3240 0 3240 0 Compaq Spare Part Number 278287 001 278288 001 278297 001 Drive Type 65 65 65 Transfer Rate Interface Mbytes sec 33 3 33 3 33 3 Typical Seek Time including settling Single Track ms Average ms Full Stroke ms 3 0 12 0 22 0 2 0 12 0 25 0 1 0 9 7 21 0 Disk Rotational Speed r...

Page 211: ...re Part Number 247409 001 247408 001 Transfer Rate Media MB sec Interface MB sec 62 5 103 4 20 0 83 2 139 3 20 0 Typical Seek Time including settling Single Track ms Average ms Full Stroke ms 1 2 8 5 15 0 1 0 8 0 18 0 Disk Rotational Speed rpm 5400 7200 Cylinders Physical 8209 6144 Data Heads Physical 3 8 Sectors per Track Physical 132 211 126 216 Buffer Size KB 512 512 ...

Page 212: ...city 550 MB Mode 1 12 cm 640 MB Mode 2 12 cm 180 MB 8 cm 550 MB Mode 1 12 cm 640 MB Mode 2 12 cm 180 MB 8 cm Center Hole 15 mm diameter 15 mm diameter Disc Thickness 1 2 mm 1 2 mm Track Pitch 1 6 µm 1 6 µm Laser Beam Divergence Output Power Type Wave Length 53 5 degrees 1 5 degrees 0 14 mW Semiconductor laser GaAIAs 790 nm 25 nm 53 5 degrees 1 5 degrees 0 14 mW Semiconductor laser GaAIAs 790 nm 25...

Page 213: ... 550 MB 12 cm 640 MB 12cm 180 MB 8 cm 650 MB ZCAV 550 MB 12 cm 640 MB 12cm 180 MB 8 cm 650 MB ZCAV Diameter 12 cm 8 cm CD ROM only 12 cm 8 cm CD ROM only Thickness 1 2 mm 1 2 mm Track Pitch 1 6 ìm CD 1 2 ìm PD 1 6 ìm CD 1 2 ìm PD Laser Output Power 13 5 mW 2 0 mW 13 5 mW 2 0 mW Type Semiconductor Laser GaA1As Semiconductor Laser GaA1As Wave Length 790 25 nm 790 25 nm Access Time Random Full Stroke...

Page 214: ...p Time 7 seconds typical 7 seconds typical Stop Time 3 seconds typical 3 seconds typical Environmental Conditions Power Requirement 5VD 12VDC C Tolerance 10 Ripple 100 mVp p Current 1 2 A typical 1 5 A maximum 250 mA spun down Tolerance 5 Ripple 200 mVp p Current 600 mA hold 1500 mA seek spin up 100 mA spun down Tolerance 10 Ripple 100 mVp p Current 1 2 A typical 1 5 A maximum 250 mA spun down Tol...

Page 215: ...C 5 to 95 140 G 2 msec 1 2 sine 2 0 G pk swept sine 10 Hz to 500 Hz 4 905 yd 4500 M Physical Configuration Actuator type Number of disks Data surfaces Data head assemblies Tracking and positioning Optical transducers Single stage linear voice coil 1 2 2 Continuous optical 1 Drive Performance Disk rotational speed Average latency Average command overhead Transfer rate to from buffer Load unload cyc...

Page 216: ...one out Internal speaker 60 mW RL 32 ohms 1 W RL 8 ohms Impedance nominal Microphone in Headphone out Line in Line out Internal speaker 1 K ohm 16 ohms min 20 K ohms 20 K ohms 8 ohms Speaker Frequency response 450 Hz to 4000 Hz Data Types alaw µlaw mono stereo 8 16 bit 8 16 bit 16 bit Not suitable for unpowered speakers 8 4 Keyboard Table 8 14 Compaq Enhanced Keyboard U S Metric Dimensions Height ...

Page 217: ... 20 C to 60 C Lifetime Mechanical Switch Exceeds 300 miles Exceeds 1 million operations Exceeds 483 km Exceeds 1 million operations Relative Humidity 10 to 90 noncondensing 10 to 90 noncondensing ESD No soft errors through 10 kV No hard errors through 15 kV specific performance depends on host system 8 6 Supported Graphics Resolutions Table 8 16 S3 Trio64V2 GX Resolution Maximum Refresh Rate Hz 1 ...

Page 218: ...ics Controller Resolution 2 MB SGRAM Colors Supported 4 MB SGRAM Colors Supported 640 480 16 7M 16 7M 800 600 16 7M 16 7M 1024 768 64K 16 7M 1152 864 64K 16 7M 1280 1024 256 16 7M 1600 1200 256 64K Table 8 19 Matrox Millennium II PCI Board Resolution 2 MB WRAM Colors Supported 4 MB WRAM Colors Supported 8 MB WRAM Colors Supported 640 480 16 7M 16 7M 16 7M 800 600 16 7M 16 7M 16 7M 1024 768 64K 16 ...

Page 219: ...ndix contains the pin assignments for all external connectors Table A 1 Keyboard Connector and Icon Orange Pin Signal 6 3 4 5 2 1 KEY 1 2 3 4 5 6 Data Unused Ground 5 VDC Clock Unused Table A 2 Mouse Connector and Icon Green Pin Signal 6 3 4 5 2 1 KEY 1 2 3 4 5 6 Data Unused Ground 5 VDC Clock Unused ...

Page 220: ...ata Bit 0 Data Bit 1 Data Bit 2 Data Bit 3 Data Bit 4 Data Bit 5 Data Bit 6 Data Bit 7 Acknowledge Busy Paper End Select Auto Linefeed Error Initialize Printer Select IN Signal Ground Table A 4 Serial Interfaces Connector and Icon Pin Signal 1 2 3 4 5 6 7 8 9 1 2 3 4 5 6 7 8 9 Carrier Detect Receive Data Transmit Data Data Terminal Ready Signal Ground Data Set Ready Request to Send Clear to Send R...

Page 221: ...round Analog Ground Analog Ground Analog Not Connected Ground Monitor ID Bit 0 Bidirectional Data SDA Horizontal Sync Vertical Sync Data Clock SCL For DDC support I2C monitors Table A 6 Ethernet RJ 45 Connector and Icon Pin Signal 1 3 5 7 2 4 6 8 1 2 3 4 5 6 7 8 Transmit Data Transmit Data Receive Data Unused Unused Receive Data Unused Unused Table A 7 Ethernet BNC Connector and Icon Pin Signal 1 ...

Page 222: ...gnal 1 16 17 18 19 20 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 Ground TERMPWR Reserved Ground D12 D13 D14 D15 DP1 D0 D1 D2 D3 D4 D5 D6 D7 DP0 Ground TERMPWR Reserved Ground ATN Ground BSY ACK RST MSG SEL C D REQ I O D8 D9 D10 D11 ...

Page 223: ...n Pin Signal 1 Outside 2 Inside 3 Inside Ground Left Channel Data Right Channel Data Table A 11 Microphone Connector Connector and Icon Blue Pin Signal 1 Outside 2 Inside 3 Inside Ground Left Channel Data not supported Table A 12 Headphone Connector Connector and Icon Pin Signal 1 Outside 2 Inside 3 Inside Ground Left Channel Data Right Channel Data Table A 13 USB Connector Connector and Icon Pin ...

Page 224: ...ET 21 DREQ 2 GND 22 GND 3 DD7 23 DIOW 4 DD8 24 GND 5 DD6 25 DIOR 6 DD9 26 GND 7 DD5 27 IORDY 8 DD10 28 Cable Select 9 DD4 29 DMACK 10 DD11 30 GND 11 DD3 31 INTRQ 12 DD12 32 IOCS16 13 DD2 33 DA1 14 DD13 34 PDIA6 15 DD1 35 DA0 16 DD14 36 DA2 17 DD0 37 CS1FX 18 DD15 38 CS3FX 19 GND 39 DASP 20 KEY 40 GND ...

Page 225: ...your authorized Compaq dealer reseller or service provider General Requirements The requirements listed below are applicable to all countries 1 The length of the power cord set must be at least 6 00 feet 1 8 m and a maximum of 9 75 feet 3 0 m 2 All power cord sets must be approved by an acceptable accredited agency responsible for evaluation in the country where the power cord set will be used 3 T...

Page 226: ...rd set fittings appliance coupler and wall plug must bear the certification mark of the agency responsible for evaluation in the country where it will be used The flexible cord must be Type SJT or equivalent No 18 AWG 3 conductor The wall plug must be a two pole grounding type with a NEMA 5 15P 15A 125V or NEMA 6 15P 15A 250V configuration The appliance coupler flexible cord and wall plug must bea...

Page 227: ... supported by Compaq are installed The second drive on a cable select cable can be a CD ROM drive However the CD ROM drive must be installed in the device 1 position if a hard drive is installed on the same cable Ensure that both drives are set for cable select configuration See Chapter 7 for more information If two drives are already connected to the primary IDE EIDE controller and an additional ...

Page 228: ... to access greater than 528 MB The translated hard drive parameters are put into the hard drive parameter table in the shadow RAM copy of the system ROM When using any operating system other than DOS you must use the Compaq User Setup diskette to set up the hard drive parameter table without translation Ultra ATA Pentium II System only Ultra ATA is also referred to as ultra direct memory access UD...

Page 229: ... the 40 conductor cable and with the 80 conductor cable Table C 2 IDE Cable Transfer Rates Number of Drives 40 Conductor IDE Cable Length 80 Conductor IDE Cable Length 14 Primary Secondary Primary Controller Mode Speed Secondary Controller Mode Speed Primary Controller Mode Speed Secondary Controller Mode Speed 1 0 2 33 MB s 2 33 MB s 2 0 1 25 MB s 2 33 MB s 1 1 2 33 MB s 2 33 MB s 2 33 MB s 2 33 ...

Page 230: ...ommended SCSI ID number to be applied The reserved and available SCSI ID numbers for Compaq computers are as follows 0 is reserved for the primary hard drive and has the lowest device priority 1 through 6 are available for use by all SCSI devices 7 is reserved for the system board and has the highest device priority Every SCSI chain or circuit must be terminated closed at both ends Termination can...

Page 231: ...al flat SCSI signal cables It may also be a separate electronic device that installs into the SCSI signal port of an external device installs into an internal flat SCSI signal cable connector or installs into the SCSI signal port of some non Compaq SCSI 2 controllers 5 Terminators are generally designated as being active or passive by the voltage limiting method used Both types of terminators come...

Page 232: ... Error Code Range Device Description 0100 0199 Processor P1 3113 3199 Third Processor P3 0200 0215 Memory 3206 Audio System 0301 0304 Keyboard 3300 3333 Multimedia 0401 0498 Parallel Port 3400 3401 TV Tuner Board 0501 0516 Video Display Unit 4113 4199 Fourth Processor 0600 0699 Diskette Drive 5100 5130 Plasma Display System 0802 0824 Monochrome Video Board 5234 5240 Advanced Color Graphics AGC 110...

Page 233: ...omputer Setup and retest 2 Replace the system board and retest 0103 xx DMA controller failed The following step applies to error codes 0103 xx through 0106 xx 0104 xx Interrupt controller failed Replace the system board and retest 0105 xxx Port error 0106 xx Keyboard controller self test failed 0107 xx CMOS RAM test failed The following steps apply to error codes 0107 xx through 0109 xx 0108 xx CM...

Page 234: ...Incompatible DIMM error in DIMM socket s x x Replace with a compatible DIMM see Appendix H 0214 xx Noise test failed The following steps apply to error codes 0214 xx through 0215 xx 0215 xx Random address test failed 1 Remove one memory module at a time until the error message stops 2 Replace other removed modules one at a time testing each to ensure the error does not return 3 Replace memory modu...

Page 235: ...test 0603 xx Diskette write read compare test failed 3 Replace the diskette drive and retest 0604 xx Diskette random seek test failed 4 Replace the system board and retest 0605 xx Diskette ID media test failed 0606 xx Diskette speed test failed 0610 xx Diskette change line test failed Table E 7 Serial Test Error Codes Error Code Description Recommended Action 1101 xx Serial port test failed 1 Run ...

Page 236: ...test failed 1717 xx Hard drive ECC test failed 1719 xx Hard drive power mode test failed 1724 xx Hard drive network preparation test failed 1736 xx Hard drive monitoring test failed Error Correction Code Table E 10 Tape Drive Test Error Codes Error Code Description Recommended Action 1900 xx Tape drive ID test failed The following steps apply to error codes 1900 xx through 1910 xx 1901 xx Tape dri...

Page 237: ... VGC memory test failed 2419 xx ECG VGC ROM checksum test failed 1 Run Compaq Utilities 2 Replace the monitor and retest 3 Replace the video board and retest 4 If no video board is present or if video is integrated replace system board and retest 2420 xx Graphics attribute test failed 1 Replace the monitor and retest 2 Replace the video board and retest 3 Replace the system board and retest 2421 x...

Page 238: ...ges to ESS sound device configuration do not take effect until the computer is restarted turned off and on Table E 13 Network Interface Test Error Codes Error Code Description Recommended Action 6000 xx Network ID test failed The following steps apply to error codes 6000 xx through 6089 xx 6014 xx Network configuration test failed 1 Run Computer Setup or Windows NT or Windows 95 utilities 6016 xx ...

Page 239: ...eck the jumper settings on the adapter board 6623 xx Random read test failed 3 Verify that the speakers are connected 4 Check and or replace the power and signal cables and retest 5 Replace the CD ROM drive and retest Table E 15 Pointing Device Test Error Codes Error Code Description Recommended Action 8601 xx Mouse test failed The following steps apply to error codes 8601 xx through 8602 xx 1 Rep...

Page 240: ...gnostic error code of 6523 05 you would look at Table E 16 to identify the meaning of the first two numbers 65 This indicates a hard drive problem The second set of two numbers 23 refers to a random read as shown in Table E 17 The last two numbers 05 indicate a seek failure as listed in Table E 18 When you combine this information you know that the diagnostics program was testing the random read f...

Page 241: ...ite protect on tape cartridge 2 Replace tape drive XXXX 18 No data detected Replace the indicated device XXXX 21 Drive command aborted Replace the indicated device 65XX 24 Media hard error 1 Back up data and perform Surface Analysis to reallocate defect 2 Replace drive 66XX 24 Media hard error 1 Replace current DATA CD with different DATA CD 2 Replace drive 67XX 24 Media hard error 1 Ensure correc...

Page 242: ... lines bad Replace the indicated device XXXX 53 BSY never went busy Replace the indicated device XXXX 54 BSY stayed busy Replace the indicated device XXXX 60 Controller CONFIG 1 register bad Replace the indicated device XXXX 61 Controller CONFIG 2 register bad Replace the indicated device XXXX 65 Media not unloaded Replace the indicated device XXXX 90 Fan failure 1 Ensure fan s connected 2 Replace...

Page 243: ... Memory configuration incorrect Run Computer Setup or Windows NT or Windows 95 utilities 201 Memory Error None RAM failure 1 Run Computer Setup or Windows NT or Windows 95 utilities 2 Replace the memory module s if any 3 Replace system board 203 Memory Address Error None RAM failure 1 Run Computer Setup or Windows NT or Windows 95 utilities 2 Replace the memory module s if any 3 Replace system boa...

Page 244: ...e A not bootable Replace the diskette 605 Diskette Drive Type Error 2S Mismatch in drive type Run Computer Setup or Windows NT or Windows 95 utilities 610 External Storage Drive Failure None External tape drive not connected Reinstall tape drive or press F1 and allow system to reconfigure without the drive 611 Primary Floppy Port Address Assignment Conflict 2S Configuration error Run Computer Setu...

Page 245: ...1 Failure None Hard drive format error 1 Run Compaq Utilities 2 Replace hard drive 1782 Disk Controller Failure None Hard drive circuitry error 1 Run Compaq Utilities 2 Replace hard drive 1790 Disk 0 Failure None Hard drive error or wrong drive type 1 Run Compaq Utilities 2 Replace hard drive 1791 Disk 1 Failure None Hard drive error or wrong drive type 1 Run Compaq Utilities 2 Replace hard drive ...

Page 246: ...er turned on and the power light illuminated Are all cables connected properly and seated Is the monitor turned on and the power light illuminated If the monitor is dim turn up the brightness and contrast controls of the monitor Press and hold any key If the system beeps then the keyboard should be operating correctly Are all of the necessary device drivers installed Have all printer drivers been ...

Page 247: ... battery may need to be replaced See Chapters 5 and 6 for replacement procedures Thermal Problems This section identifies a thermal problem that could be related to the processor overheating Table G 2 Solutions for Thermal Problems Problem Possible Solution Computer screen frozen the power supply fan continues to run and the power LED is illuminated 1 Turn off the computer and let everything cool ...

Page 248: ...n on the diskette 3 Writing to the wrong drive Check the drive letter in the path statement 4 Not enough space is left on the diskette Use another diskette to write the information 5 Diskette write control is disabled Check the security feature settings Diskette drive cannot read a diskette 1 Diskette is not formatted Format the diskette 2 Using the wrong diskette type for the drive type Use a dis...

Page 249: ... card and monitor 3 Set the RGB switch and sync options if available to 75 ohms with the sync set to External Refer to the documentation included with the monitor Monitor does not function properly when used with the energy saver features Monitor without the energy saver feature is being used with energy saver features enabled Disable the monitor energy saver feature Blurry display or requested re...

Page 250: ... for the application 3 If the computer is on a network you may not have made the connection to the printer Make the proper network connections to the printer Printer will not turn on The cables may not be connected properly Reconnect all cables and check the power cord and electrical outlet Prints garbled information 1 The correct printer drivers for the application are not installed Install the c...

Page 251: ...blem Either the directory structure is bad or there is a problem with a file In Windows NT run Disk Administrator At the Start menu highlight Programs and select Administrator Tools In Windows 95 run ScanDisk At the Start menu highlight Programs select Accessories then select System Tools Drive not found 1 Cable could be loose Check cable connections 2 The system may not have automatically recogni...

Page 252: ...Check all cables 6 The power switch for the new external device is not turned on Turn off the computer turn on the external device and then turn the computer on to integrate the new device with the computer 7 If the drive is a secondary drive that has just been installed on the same controller as the primary drive verify that the jumpers for both drives are set correctly The computer supports Plug...

Page 253: ...CD ROM drive 1 The CD ROM boot is not enabled through the Computer Setup utility Run the Computer Setup utility and set the drive priorities 2 Ensure that drive cabling and jumpers are set correctly To boot a SCSI drive the drive ID number must be set to 0 Cannot eject compact disc Turn off the computer and reboot Push the eject button once the system has booted If this fails call an authorized se...

Page 254: ...nstalled correctly then run the Configuration utility Insufficient memory error during operation 1 Too many Terminate and Stay Resident programs TSRs are installed Delete any unnecessary TSRs 2 The computer has run out of memory for the application Check the memory requirements for the application or add more memory to the computer SCSI Problems Some common causes and solutions for SCSI device pro...

Page 255: ...to the incorrect connector 4 There is a problem with the cable or a device at the other end of the cable 5 The network controller is defective 6 Network controller interrupt or memory overlaps the interrupt or memory of an expansion board 1 Factory default is 300h to 30Fh for Ethernet Either remove and reconfigure the conflicting expansion board or reconfigure the network controller If the address...

Page 256: ... 2 Ensure that the cable is securely attached to the network connector and that the other end of the cable is securely attached to the correct device 3 Run Computer Setup and modify the network controller memory value 4 Verify that the drivers were not accidentally deleted when the drivers for a new expansion board were installed 5 Reinstall the network drivers using the backup diskettes and then ...

Page 257: ...tem Setting Base I O address 220H OPL III I O address 388 38Bh Interrupt IRQ 5 8 bit DMA Channel 1 To resolve hardware conflicts 1 Change the hardware settings of your audio card or the peripheral card in your system if the peripheral card is using the audio interface setting You can change settings for integrated audio using Computer Setup 2 If you are unsure of the settings of the peripheral car...

Page 258: ...nology or 64 Mb memory technology This simply means that each chip is capable of storing either 16 106 bits of information or 64 106 bits of information The size of the SDRAM is given by stating the number of rows by the number of columns When multiplied together the number of rows times the number of columns should equal the memory technology used Thus a 8 SDRAM built using 16 Mb technology has 2...

Page 259: ...side 32 MB 4M 16 4M 16 8 chips total 4 per side 10 or 12 chips total 5 or 6 per side 64 MB 8M 8 8M 8 8 chips total 1 side 9 chips total 1 side 64 MB 8M 8 8M 8 16 chips total 8 per side 18 chips total 9 per side 128 MB 16M 4 16M 4 16 chips total 1 side 18 chips total 1 side 128 MB 16M 4 16M 4 32 chips total 16 per side 36 chips total 18 per side 256 MB Note This information is intended to be used a...

Page 260: ...configuration With a 32 DIMM in slot 3 a 8 DIMM is NOT supported in either slots 1 or 2 All other combinations of DIMMs with the exception of the 4 s are supported If the ROM encounters a 4 DIMM or any of the unsupported 8 32 combinations in the system during POST the ROM will issue a 213 Incompatible DIMM in Slot x x x error message and halt the processor the system will not boot The x in the err...

Page 261: ... C 2 jumper cable for third party drive C 1 cables 4 6 spare part number 3 9 cache memory 1 6 removal and replacement Pentium system 5 17 6 17 Caps Lock light 1 23 CD ROM 16X max 1 3 24X max 1 3 controls 1 14 1 17 drive specifications 8 10 drivers 3 26 IDE connector pin assignments A 6 SCSI connector pin assignments A 4 test error codes E 8 CD ROM drive jumper locations 7 18 jumper settings 7 18 t...

Page 262: ... 5 19 speaker 5 7 system board Pentium II system 5 40 system board Pentium system 5 40 system unit cover 5 6 device 0 device 1 relationship 3 1 device drivers ordering 1 11 devices add in 2 5 built in 2 4 diagnostic error codes audio E 7 CD ROM E 8 diskette drive E 4 hard drive E 5 keyboard E 3 memory E 3 modem E 4 mouse E 8 network E 7 PD CD E 9 pointing device E 8 printer E 4 processor E 2 SCSI ...

Page 263: ...leaning precautions 4 4 general requirements power cord B 1 generating static 4 1 graphics controller options 1 25 memory options 1 25 overview 1 7 resolution 1 7 graphics memory illustrated 3 10 removal and replacement desktop 5 13 removal and replacement minitower Pentium II system 6 18 removal and replacement minitower Pentium system 6 18 spare part number 3 11 graphics resolutions Matrox 8 16 ...

Page 264: ...ve 7 14 2 1 GB Ultra ATA hard drive 7 16 2 4 GB Ultra ATA hard drive 7 16 3 2 GB EIDE hard drive 7 12 3 2 GB Ultra ATA hard drive 7 17 4 3 GB SCSI hard drive 7 15 diskette drive 7 19 SCSI PD CD drive 7 18 K key icon 2 6 keyboard cleaning 4 5 connector A 1 connector location 1 16 1 21 enhanced 1 22 illustrated 3 14 light combinations 2 21 national delimiter characters 2 7 spare part number 3 14 spe...

Page 265: ...rd Pentium system 6 19 minor problems checklist G 1 miscellaneous hardware illustrated 3 19 spare part number 3 19 miscellaneous metals illustrated 3 22 spare part number 3 22 miscellaneous parts illustrated 3 23 spare part number 3 23 miscellaneous plastics illustrated desktop 3 20 illustrated minitower 3 21 spare part number desktop 3 20 spare part number minitower 3 21 models 1 2 modem options ...

Page 266: ...moval minitower 6 18 hard drive installed 1 3 LED cable removal and replacement desktop 5 38 LED cable removal minitower 6 32 operating system 1 3 1 10 processor 1 3 1 6 processor removal desktop 5 14 processor removal minitower 6 14 system board 1 6 system board removal desktop 5 40 system board removal minitower 6 19 video drivers 3 27 personal grounding equipment 4 3 methods 4 2 pin assignments...

Page 267: ...acement desktop battery Pentium II system 5 21 battery Pentium system 5 21 bezel blank 5 25 cable lock 5 5 cache memory Pentium system 5 17 DIMMs 5 12 drive cage 5 37 expansion board guide 5 20 expansion board inboard 5 10 expansion board outboard 5 11 feet 5 4 front bezel 5 23 graphics memory Pentium II system 5 13 graphics memory Pentium system 5 13 guide expansion board 5 20 LED cable Pentium I...

Page 268: ...tower 6 1 serial port 1 4 1 9 test error code E 4 serial parallel interface option 1 25 serial parallel interface board spare part number 3 13 service software 4 6 tools 4 6 service considerations 4 6 Setup utility power on password 2 6 shipping boxes spare part number 3 24 SMART See SMART II SMART II compatibility 1 3 1 4 2 16 hard drive C 2 soft drive type assignments C 2 software preloaded 1 10...

Page 269: ...3 display problems G 4 hard drive problems G 6 hardware installation problems G 7 memory problems G 9 minor problems G 1 network problems G 10 power problems G 2 printer problems G 5 processor overheating G 2 SCSI problems G 9 thermal problems G 2 typical electrostatic voltages 4 1 U UDMA See Ultra ATA Ultra ATA C 2 cable spare part number 3 9 devices spare part number 3 7 hard drives 1 3 optional...

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