Comdial Scout 900 mxs, User Manual

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5.2 Transferring Screened
And Unscreened Calls
You can answer a call at your telephone and transfer it to an-
other telephone in one of two ways. If you first identify the
caller to the party receiving the transfer (giving that user the
opportunity to prepare for the call), you make a screened trans-
fer. If you transfer the call without first announcing it, you
make an unscreened transfer.
If the telephone to which you are transferring the call is busy,
you must recover the call yourself or choose one of several op-
tions that may be available at your telephone. Also, if a trans-
ferred call is not answered after a certain length of time (as set
by the your installer), the transferred call returns to your tele-
phone.
To screen and transfer a call to another telephone in the system,
•
answer call,
•
press T/C (call is automatically placed on hold),
• dial extension number of telephone to receive transfer,
•
when intercom party answers, announce call,
• press TALK to disconnect. Intercom party has the call.
If the intercom party is busy, take the following action:
•
press TAP to retrieve the call. Remember, you can use
the subdued off-hook voice announce feature or the
camp-on call waiting feature to contact the intercom party.
To transfer an unscreened call to another telephone,
•
answer call,
•
press T/C (call is automatically placed on hold),
•
dial extension number of telephone to receive transfer,
•
press TALK to disconnect. The call will then ring at that
station.
NOTE: Unscreened transfers camp-on at busy telephones and wait to be
answered. Each call automatically rings the telephone as soon
as it becomes idle.
Transferring Calls
36