Paging Other Stations
You can issue paging announcements through any paging method that is available at the system installation. To
issue a paging announcement, lift the handset on your attendant station and use either of the following actions:
•
press the Page key (F9 key) to open the Page Zone dialog box,
—OR—
•
click the Page button on the toolbar.
NOTE: You cannot send pages to other nodes in the system.
Conferencing Calls
You can establish both supervised and unsupervised conference calls between your attendant station and other
system stations. (With a supervised conference, you remain in the conference, and with an unsupervised
conference you drop out of the conference.) Using the Conference dialog box from the Call task menu you can
create conference arrangements by selecting numbers from the overall list, different groups, or a personal
directory.
The dialog shows which system stations are busy so that you can determine whether he or she can answer your
call. Use one of the following methods to set up a conference call:
•
press the Conference key (F8 key) on the keyboard,
•
click the Conference button on the toolbar,
•
click and drag the station that you want in the conference from the Stations and Lines display to the Calls
display—repeat for additional stations,
•
from the Call drop-down menu, select Conference,
—OR—
•
press Alt-C then press C.
Using The Both Feature
You can quickly establish a conference between a call that you have previously placed on hold and the call that is
now currently active at you station. If there is no currently active call, this feature will pick up the held call and
make it active.
To activate the Both feature,
•
press and hold Shift then press the F6 key.
2 – 4 Using Impact Attendant
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Impact Attendant User's Guide
