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Comdial DIGITECH, System Manual

The Comdial DIGITECH user manual is a comprehensive guide that allows you to fully utilize the features of this advanced telecommunications product. Available for free download on our website, this manual provides detailed instructions and troubleshooting tips, ensuring seamless operation of your Comdial DIGITECH system.

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INTEGRATED CALL COSTING

Call costing provides a means of establishing costing to be applied to outside calls made from system telephones.

Call costing computes charges for

a 

call after it is completed. It does not restrict dialing as toll restriction does. The system provides several ways of establishing call costing. They are

as follows:

l 

Exception tables

l 

Area code band tables

l 

Zone call band tables

l 

Call rate tables

l 

Office code band tables

l 

Call rate table of last resort

With this range of costing methods, it is possible to apply reasonable rates for the entire country.

Call costing is applied to a dialed number as

described below. The call costing process is illustrated by the diagram shown in 

Figure 4-2.

1. EXCEPTION TABLES (LOCAL CALLS AND LONG DISTANCE CALLS)
All calls are first compared to entries in 4 exception tables (one entry per table). These tables provide the first orioritv level of costing.

The tables are

searched on a first match basis. This means that the first programmed entry that matches the call is the one that is used. A search is not made for the
best possible match. Matched calls are costed with values programmed into the call rate tables that are assigned to the exception tables. Use
exception tables to provide very specific exceptions to a bracket of calls similar to the following example.

Example: 

With all calls to area code 804 costed per a particular rate, make an exception for 804-555-1212 by programing exception table 1 with that

number. Since exception table entries are the highest priority, the values in the call rate table assigned to exception table 1 are applied to all calls

made 

to the 804-555-l 212 number.

2. OFFICE CODE BAND TABLES (LOCAL CALLS)
Calls 

that 

do not match exception tables are measured for the number of digits dialed. Calls with numbers that are have less than 10 digits (local calls)

are compared to entries in office code banding tables. Office code band tables are the second 

 level of costing for local calls.

They provide a

means of assigning local office codes into different bands and applying a separate call costing rate table to each band.

Bands 1   7 are associated

with call rate tables 18   24 respectively. Use office code band tables to cost calls made within a specific area code but to sites located at different
geographic distances from the calling location.

Example: 

A telephone company exchange consists of office codes 976,977, and 978.

Off ice code 976 is assigned to an outlying area while off ice

codes 977 and 978 are assigned to the heart of the city.

Assign 977 and 978 to one office code band table and 976 to another one.

Program a special

call costing rate for each banding table. Then, calls that are made to 976-nnnn are costed at a different rate than calls that are made to 977-nnnn or

3. ZONE CALL BAND TABLES (LONG DISTANCE CALLS)

In certain heavily populated geographic areas, different area codes exist within the same geographic distance, or zone, from the calling location.

I n

these cases, use zone call band tables to cost calls based upon the zone, or geographic distance, from the caller.

All calls that do not match exception tables are measured for the number of digits dialed. Those calls with numbers that have 10 digits or more (long
distance calls) are compared to entries in the zone call band tables. Zone call band tables are the second orioritv level of costing for long distance
calls. They provide a means of assigning office 

codes 

and corresponding area code into different zones and applying a separate call costing rate table

to each zone. Zone call band tables 1   4 are associated with call rate tables 25 

 28. A call must match both the office code and area code of an entry

before it is costed by a zone call band table.

Example: 

Zone 1 contains area code 203 with office codes 445 and 456.

It also contains area code 412 with office code 508. Zone 2 contains area

code 203 with office code 545. Zone 2 also contains area code 412 with office code 654. Zone 1 is costed at one rate and zone 2 is costed at another

rate. A call made to 

 

 or, l-41 

 is costed at a different rate than a call made to 

 or

l-41 

Summary of Contents for DIGITECH

Page 1: ...COMDIAL DIGITECH Digital Telephone System System Manual This publiiion is icable to the following COmmoR IQ mmt CQ408 Rev A and l8ter CX 6 6 Rev A and kter 4 Z Rev A and later PKOlO 004 1 2 MI 66 083 01 ...

Page 2: ...ic Hold Transfer To Line 2 2 Automatic Pause Insertion 2 2 Automatic Prbcy 2 2 Automatic Redial 2 2 Automatic Station Relocation 2 2 Auxiliary Equipment interface 2 2 Auxiliary Ringer Interface 2 2 Background Music 2 3 Basic Key Service lA2 Emulation 2 3 Battery Back Up 2 3 Battery Back Up Interface 2 3 Block Programming 2 3 Call Announce Wiih Handsfree Answerback 2 3 Call Costing And SMDA Reports...

Page 3: ...ide 2 l o External Paging Interface 2 1o Feature Inhibit 2 10 Flexible Ringing Assignments 2 l o Flexible Ringing Assignments Of PA Port 2 l o Flexible Station And Line Class Of Service Control 2 l 1 Flexible Station Numbering Plan 2 l o Full Button Programmability Of Features 2 f o Handsfree Answer Inhibit 2 l 1 IHoldAndIUselndications 2 11 Idle Line Preference 2 11 intercom Call Progress Tones 2...

Page 4: ...2 16 SquareNon Square Configuration 2 16 Station By Station Privacy 2 l 6 Station Message Detail Accounting 2 l 6 Station Message Detail Recording 2 16 Station Monitoring With DSS Call Pickup 2 16 Station Speed Dial 2 16 Station To Station Messaging 2 l 6 Subdued Ringing 2 17 System Alarm Reports 2 17 System Speed Dial 2 17 Tandem Attendant 2 17 Tap Flash lRecafl 2 37 Tenant Service 2 17 Timed Hol...

Page 5: ... AND FAILURE ISoLATloN 3 31 Initial Condition 3 31 Checkout 3 3 1 Resistance Check 3 31 VoWe Check 3 31 General Check 3 31 Failure Isolation 3 31 SECTION 7 FCC RULES AND REGULATIONS 3 32 CHAPTER 4 SYSTEM PROGRAMMING 4 1 SECTION i GENERAL INFORMATION 4 j Programming Overlays 4 1 SECTION 2 CLASS OF SERVICE PROGRAMMING 4 2 Master Clear 4 3 System Defautts 4 4 System Configuration 4 5 Line Configurati...

Page 6: ...ll Back 5 9 CallWaiting 5 9 Service Observing 5 lo Executive Override 5 l 0 Speakerphone Operation 5 l 1 Departmental Station Operation 5 l I Station User Programming 5 l 1 SECTION 2 ATTENDANT STATION OPERATION 5 14 System Clock 5 14 System Speed Dial Programming 5 14 Night Transfer Of Ringing 5 14 Music On Hold 5 15 LCD Messaging 5 15 Station Names 5 15 Station Message Detail Accounting SMDA Prin...

Page 7: ...Music Interface 3 22 Figure 3 l 4 Add On Expansion Module Configuration 3 24 Figure 3 l 5 Expansion Module Installation 3 26 Figure 3 l 6 Software Cartridge Installation and Removal 3 28 Figure 3 l 7 Data Communications Interconnection Diagram 3 30 Figure 4 l Location Of Keys On Telephone Faceplate 4 49 Figure 4 2 Call Costing Diagram 4 67 Figure 4 3 Remote Programming Block Diagram 4 86 Figure 5 ...

Page 8: ...y the outside party Programmable buttons Many of the telephone buttons can be programmed to provide functions such as direct station selection DSS auto dial system feature access line access messaging and more Programmed buttons helps station users eliminate manual dialing errors Service observing Supervisors can help insure quality of service without interrupting calls by monitoring a trainee s c...

Page 9: ...ovides detailed installation instructions and connection details Chapter 4 Programming This chapter provides detailed programming instructions for setting the operating parameters of the system Chapter 5 Operation This chapter summarizes operating procedures and provides special tone and indicator details l Chapter 6 Maintenance Special maintenance details are provided in this chapter RELATED PUBL...

Page 10: ...ransmit several signals over a single pair of wires at the same time The signals are governed by a system clock This clock creates an overall point of reference against which the TCM information is synchronized and partitioned into time slots A time slot is a portion Of time assigned to a particular position of the system clock Each time a particular clock position iS reached the information assoc...

Page 11: ...erphone is available in a 5x14 image This image provides a priority line grouping and contains a liquid crystal display which shows l The 10x14 image provides a moderate sized line call handling data and other usefutinformation The button matrix along with a moderate sized priority LCD speakerphone is used as an attendant station line button grouping This image is best suited for as well as being ...

Page 12: ...I Id 1 7 I 7 4 4 16 50 I x z m x gg t c n zm I x I 1 q 0 26 35 I I I Z 26 25 1 2 13 I Llne 16Statlon Base Unit t 14 8 t 2 7 7 4 4 I 2 16 50 I 1 i 0 27 6 I I 2 89 c l Line 3 Station Base Unit Figure 1 l Outline Dimensions n Common Equipment l 5 ...

Page 13: ...System Overview l 6 ...

Page 14: ..._ d33 System Overview J 0 I r0 0 0 t 0 0 0 0 0 0 0 0 0 l 7 ...

Page 15: ...IMUM LENGTH SWITCHING PRINCIPLE 4 8 16 8 16 32 FUTURE FEATURE Non blocking Non blocking Non blocking Non blocking Non blocking Non blocking 1 1 1 9 9 9 99 99 99 10 10 10 Unused buttons Unused buttons Unused buttons 1 1 1 1 five way plus 1 three way 4 five way plus 5 three way plus 2 SOHVA plus 1 SOHVA 2 four way plus 2 SOHVA 6 four way plus 2 three way 1 four way plus 3 three way 3 four way plus 9...

Page 16: ...90 percent relative non condensing Standard 50 pin male connectors for connection to external distribution field Standard G conductor mini jack USOC 14C Serial pseudo RS 232C None 7 or 8 programmable 1 or 2 programmable Programmable in class of service X o n Xoff Hardware CTS 500 Feet maximum 3 Vofts peak to peak maximum Approximately 500 Ohms RCA phono jack 400 Millivolts peak to peak typical spe...

Page 17: ...before an out going call is dialed or after the distant patty on an incoming call has hung up On out going calls the user who enters the account code is associated with the call record except when the call is transferred On transferred calls the transferee is associated with the call record On incoming calls the last user active on a call is the one that is associated with the costed call record T...

Page 18: ...rence feature In the non private mode another station with that line appearance can gain access at the same time sometimes known as common line pickup A line is specified as private or non private through the line class of service programming Through station class of service programming a line can be made non private at a particular station Also see the discussions titled Conference Add On and Pri...

Page 19: ...o give full uninterrupted system power in case of an AC power loss The switching and charge circuitry are in the common equipment while batteries chassis and cable are packaged as a separate option When plugged into an active AC power source the common equipment will constantly charge the attached batteries Built in circuitry automatically switches to battery power when AC power is lost Wrth batte...

Page 20: ...button is programmed as a second level to a DSS BLF button the LED indication is afways reserved for BLF indication On LCD speakerphones that are recipients of call forwarding the display will indicate the extension number or station name for the station from which an intercom call was forwarded CALL FORWARDING PERSONAL Call forwarding on intercom allows a station user to designate another station...

Page 21: ... through system administration programming The system attendant can reprogram certain system wide features that require periodic change by entering COS programming with another IMI 66 083 Description Of System Feat1 P code provided for this purpose The station user can program individual stations for speed dial autodial and direct station selection DSS by entering COS with a code provided for that...

Page 22: ...es to stations using station class Of service programming Reprogram toll tables using toll restriction table configuration class of service programming DELAYED RINGING Pinging assignments are programmable A station can be programmed to provide delayed ringing on some lines while providing immediate ringing on other lines Delayed ringing is assigned to certain lines at each station through station ...

Page 23: ...from within the system are placed in a queue for servicing New calls transferred calls and held calls are all assigned a time stamp by the system so that they will be serviced in the order of their arrival Up to four departments can be formed with up to 16 stations plus one overflow station allowed in each one A station can be assigned to more than one department if desired Since a station can be ...

Page 24: ...irectly without assistance by the attendant The DISD call must be received on a line which has been specially programmed to allow this feature Any line can be programmed to be a DISD line for both the normal mode of operation and the night transfer of ringing mode of operation The number of rings which occurs on a DISD line before tt is answered is programmable By setting a large number of rings t...

Page 25: ...e AttendantOvertide and Departmental Calling Distribution Report DO NOT DISTURB INHIBIT The system can be programmed to inhibit any station from entering the DND mode System class of service programming is used to program this feature DO NOT DISTURB OVERRIDE Stations can be provided with DND override capability which will allow them to call a station that is set in the DND mode The Executive Atten...

Page 26: ... signal of a call sound a warning tone and allow access to the existing conversation This feature is enabled through station class of service programming EXTERNAL PAGING INTERFACE A dedicated paging port or a spare line port can be interfaced with an external paging amplifier The paging amplifier can then be dial accessed by stations in the system DTMF tones can be dialed through the line port to ...

Page 27: ...REFERENCE When a station is programmed for idle line preference it will automatically be connected to the first assigned idle line The system can be programmed on a per station basis to enable idle line preference When idle line preference is enabled taking the handset off hook will automatically connect the station to any assigned line that is idle and has been arranged for this feature The line ...

Page 28: ...Lines are placed in line groups with the line class of service programming on Of System Features lMl66 083 LINE PRESELECTION A line can be manually selected before lifting the handset for handsfree dialing or after the handset is lifted LINE AND LINE GROUP QUEUING With the line queuing feature the station user can take action that will place a station in a queue where it awaits the availability of...

Page 29: ...es at each station that are to be transferred with this feature are selected by station class of service programming ON HOOK DIALING Every station provides manual and or automatic dialing while the station handset is on hook An internal speaker monitors call progress for completion The handset must be taken off hook to provide the voice link on non speakerphone stations ORIGINATING DENIED The abil...

Page 30: ...ner to a voice announce or tone signalled intercom call or to a secure off hook voice announce call if the intercom caller is using an LCD speakerphone A station user can press a programmable button in response to an intercom call and send a message to be shown on the display of the calling station Response messages are pre programmed by the attendant and later stored by station users at programma...

Page 31: ...HVA calls are allowed Refer to the discussions titled Secure Off Hook Voice Announce and Secure Off Hook Voice Announce Groups SECURE OFF HOOK VOICE ANNOUNCE SOHVA GROUPS The ability of a station port to originate an or receive SOHVA calls can be arranged by class of service programming with the assignment of SOHVA calling groups to station ports This means that certain station ports can be arrang...

Page 32: ...the data port available for that purpose Refer to the discussion titled Call Costing and SMDA Reporting STATION MONITORING WITH DSS CALL PICKUP The busy lamp field BLF of a station can provide visual indication of the idle busy and ringing status of monitored stations Audible indication of direct and delayed ringing can also be provided if visual ring indication is enabled A one button pickup of a...

Page 33: ...n on hold for a programmed length of time the system will recall the station that placed the call on hold The system class of service programming sets the timed hold recall time period TOLL RESTRICTION 0 AND 1 See the discussion titled To Restriction flexible TOLL RESTRICTION FLEXIBLE System toll call restriction can be configured to prohibit some or all stations from calling a wide range of numbe...

Page 34: ...e number that is being recalled The system class of service programming determines the recall time for an unanswered call transfer Refer to the discussion titled Tandem Arrendanr VOICE ANNOUNCE BLOCKING This feature allows station users to block voice announced intercom signalling by pressing a programmable button programmed for that purpose The programmable button used to block voice signalling i...

Page 35: ...rewdriver to match fasteners Electric drill if prepared holes are required 1 2 3 4 5 6 7 8 l Connecting tool for fastening wires to a type 66 connector block l Crimping tool for 623 type modular plugs MOUNTING PROCEDURE Unpack and carefully inspect all equipment for shipping damage Notify the shipper immediately of any damages found Verify that the packages contain all parts and accessories needed...

Page 36: ...don IMI 66 083 4 Line Station Base Unit Line 1 Station 16 Line 32 Station Base Unit BaseUrlR Figure3 l Mounting Dimensions ...

Page 37: ... Of Industry CA 91748 The minimum battery backup time for a fully configured system can be calculated The formula for doing this is T 1 0 N T Back up time in hours K Constant 0 9 for CO408 with or without a CM408 module 0 8 for CO816 with or without CM408 modules 0 8 for Cl 632 with or without CM408 modules e Ampere hour capacity of battery BBU02 15 N total number of stations Example Assume that a...

Page 38: ...IT 3A 250V SLOW BLOW FUSE I I e J I INTERFACE ICONNECTOR llFOR OPTIONAL COMDIAL EXTERNAL IBATTERY TYPICAL EARTH GROUND METAL COLD WATER PIPE BUILDING FRAME ETC l S E E N O T E NOTE WHEN EXPANSION MODULES ARE INSTALLED ON THE BASE UNIT ATTACH A IO OR l l2 INSULATED COPPER WlkE BETWEEN THE OROUNDINO TEAItlNAL ON THE EXPANSION MODULES AND THE OROUNDINQ TERMINAL ON THE BASE UNIT Figure 3 2 AC Power Co...

Page 39: ...wing digital station types l Comdial Digital Multiline Telephone l Comdial Digital LCD Speakerphone Connections between the common equipment and the stations are typically via type 66M xx connector block which are cable connected to the common equipmer t 50 pin male connector The connector block is in turn wired to modular jacks which the stations connect to through the line cord The maximum dista...

Page 40: ... L i n e 1 RING Llne 2 RING Auxlllaty 1 Line 2 RING Auxiliary 2 Line 4 TIP Llnn A TIP Line 3 TIP Line 5 TIP Line 5 RING Line 6 RING No Connection No Connection Llne 8 TlP Line 7 TIP Line 7 RING Llne 8 RING No Connectlon No Connectton Line 10 TIP Llne 9 TlP Llne 9 RING Llne 10 RING No Connectlon No Connection I Llne 12 TIP Llne 11 np I i Line 11 RING Llne 12 RING No Connectlon No Connectlon Llne 14...

Page 41: ...IMI 66 083 Table 3 2 J l Statlon Connections 4 Line Station Base Unit SPARE PORTS ...

Page 42: ...COnneCtiOnS Line 16 Station Base Unit rnuyEcnnNc PAI 1 2 3 WIRE COLOR STA STA 11 Y I I I IO I PIP NAI i if I B L YT L L II WV l mb YI bb L BLUE BLACK 11 2 PATH RED BLACK ORANGE 12 37 23 SIGNAL GREEN 21 nRANP E RI AI Y i3 74 DATU m Fn 3 8 ...

Page 43: ...N 1 14 _ _ I I I 16 131 Ill i SIGNAL i GREEN I 15 4RANGE 17 132 113 i SIGNAL i GREEN I 16 EN I8 133 I15 I SIGNAL I GREEN I 17 RED BROWN 9 SIGNAL GREEN 18 BROWN RED 9 18 PATH RED RED SLATE 10 35 IQ SIGNAL GREEN 19 1 BLACK BLUE I 11 I 36 i 21 i SIGNAL I GREEN 1 _ 1 SLATE RED _ t iii Ii0 I BLUE BLACK t _ t 71 k _ _ _ ___ _ BLUE I16 Ia1 I31 i S I G N A L i GREEN i 25 I SPARE PORTS 3 9 ...

Page 44: ... 52 Statlon COnneCtiOnS 16 Line 32 Station Base Unit CONNECTIONS 1mcmob4 N26 EN 27 iD IEEN 28 iD IEEN 29 iD IEEN 30 ID 8 3EEN 31 n I 32 3 4 LJ 3EEN 35 iN 36 iN 37 IN38 34 39 N 40 I 1SIGNAL 1GREEN 41 I _ I I A SPARE PORTS 3 l 0 ...

Page 45: ...ATA PO LINE JACKS 5 8 6 RS 232 DATA PO LINE JACKS 3 4 AUX LINE 4 LINE JACKS 9 LINE JACKS 1 2 AUX LINE 2 LINE JACKS 11 POWER FAIL STATION LINE JACKS 13 14 MUSIC INTERFACE LINE JACKS 15 16 PAGING PORT CONNECTOR STRAP 8 LINE I6 STATION BASE UNIT LINE JACKS 1 2 AUX LINE 2 c STATION 10 25 COMMON AUDIBLE LINE JACKS 3 4 AUX LINE 4 DATA PORT STATION 17 AUDIBLE LINE JACKS 5 I 6 POWER FAIL STATION HYBRID ST...

Page 46: ...Figure 3 4 Typical Llne Connections TO AUXILIMY JMH 4 TO AUXILIMY JAM 2 AK TIP I TIP 2 WfKJi 3 TIP 3 TIP 4 ...

Page 47: ...IMI 66 083 Installat ...

Page 48: ...l The appropriate registration number must be reported to the telephone company at the time of connection along with other FCC mandated information Operationally the hybrid configuration enables a PBX feature that may incur a higher monthly tariff to the telephone company This feature allows dial access to automatic selection of outgoing lines The specific system feature that is enabled by the mul...

Page 49: ...an be connected to a power failure pair and used to provide communications capability until the AC power to the system is restored The power failure pair is located as follows and as detailed in Figure 3 7 below POWER FAILURE TERMINALS ON STATION CONNECTOR BLOCK t4 LINE 8 STATION AND 8 LINE I6 STATION BASE UNITS1 TYPICAL INDUSTRY STANDARD NON ELECTRIC TELEPHONE POWER FAILURE INTERFACE I I I IL mm ...

Page 50: ...te that the line is busy Table 3 l given in Section 1 and Figure 3 8 below detail the auxiliary interface l connections employed the line to line port reassignment as discussed on pages 3 5 and 4 19 works as described except in regard to line 2 and line 4 Line 2 can only be reassigned to line port 4 and line 4 can only be reassigned to line port 2 Connection is across tip and ring of lines 2 and 4...

Page 51: ...ing port or station port 17 as the ringing destination Refer to page 4 13 for details When programmed for station port 17 ringing an external device is often used to provide loud ringing similar to the common audible arrangement shown in Figure 3 8 When programmed forpaging port ringing an external paging amplifier is employed to amplify and broadcast the ringing tones sent to the paging port The ...

Page 52: ...his paging enable constant closure function overrides the ring pattern closure provided when ringing is sent to the paging port See the previous paragraph titled Common Auciit AndRlV l Connect the audio input of an external paging amplifier to the paging port as shown below in Figure 3 10 l If an enable signal is required by the paging amplifier connect the enable leads to the station 17 audible t...

Page 53: ...input of an external paging amplifier can be connected to the tip and ring leads of the AUXILIARY port as shown in Figure 3 11 below l A DTMF tone select zone paging amplifier can be employed if desired If used the zone select code must be dialed after the AUXILIARY port line select key is pressed P R O G R A M L I N E P O R T A S A U X I L I A R Y P O R T A N D C O N N E C T P A S Y S T E M T O T...

Page 54: ...pment TD data to device from common equipment connection to the device RD receive data connection Wire the common equipment SG signal ground connection to the device SG signal ground connection If required for proper operation wire the common equipment CTS clear to send status from device to common equipment connection to the device RTS request to send connection NOTE The common equipment requires...

Page 55: ...IMI66 083 Installat llllllilliiiiiliiiil5 TTTTTTITTTTTTTTTTTTT 1111111111111111111 E 3 21 ...

Page 56: ...on equipme nt music interface jack phono jack provided for this puwse as shown below in Figure 3 13 The impedance of this input is approximately 500 ohms Use the volume control on the music source to adjust the audio level of the music as required MUSIC SOURCE FOR MUSIC ON tii DFND BACKGROUND Figure3 13 MusicInterface 3 22 ...

Page 57: ...alled For example The defaulted 8 line 16 station base unit provides station ports 10 through 25 and lines 1 through 8 When installed a 408 Expansion module will provide station ports 26 through 33 and lines 9 through 12 thus creating a twelve line by twenty four station system Each expansion module provides a tip and ring pair as an emergency power failure circuit This circuit is connected to the...

Page 58: ...ES AND PI STATIONS BASE UNIT PLUS ONE EXPANSION MODULE LINE l STATION BASE UNIT 4 PORT SYSTEM l LINES AND 3 STATIONS BASE UNlT PLUS TWO EXPENSION MODULES 2C LINES AND40 STATIONS BASE IJNlT PLUS ONE EXPANSION MODULE 72 PORT SYSEM 24 LINES AND 4BSTATIONS BASE UNlf PLUS TWO EXPANSION MODULES Figure 3 14 Add On Expansion Module COnfigWatiOn 3 24 ...

Page 59: ...66 083 Installa on Table 3 6 Statlon Connections 408 Expansion Module MOWN WHITE WHITE SLATE ISLATE WHITE 4 30 9 5 10 PATH SLATE VIOLET sTA l STA 1M 2M 3M 4M 5M 6M 7M 6M POWER STATION NNECTIONS OCATlON 3 25 ...

Page 60: ...l four mounting holes Be sure excess cable is not pinched between add on module and base unit 6 Pull module down to latch in place 7 Use flat blade screw driver to tighten module securing screw into base unit threaded fastener 8 Snap nameplate into slots on top of module housing 9 Attach a lO or 12 insulated solid copper wire between the grounding terminal on the expansion module and the grounding...

Page 61: ...cartridge plugs into the common equipment base unit housing as shown in Figure 3 16 To avoid any chance of electrostatic discharge damage to the software cartridge avoid touching the connector with your fingers while handling it Be sure to disconnect the AC power to the base unit also disconnect battery backup power if it Is connected before installing or removing a software cartridge To install a...

Page 62: ...installation IMI 66 083 Figure 3 16 Software Cartridge lnstallatlon and Removal 3 28 ...

Page 63: ...e the quietest data path possible Use a flat blade screw driver to set the compatibility control as follows l With the telephone handset connected to the data switch as illustrated set the compatibility control to position 5 l With the accessory headset connected to the data switch set the compatibility control to posItIOn 9 The data switch has a phase switch located on the right side of the cabin...

Page 64: ...ICAL DATA MODEM NOTE 1 When the telephone Is equipped with a headset jack the fe ephone handset remains connected to the telephone and Is left on hook The accessory headset Is then connecfed to the handset a of the data switch The cable that Is supplied with the data sw fch Is connected between the telephone jack of the data switch and the headset jack of the telephone Flgure 3 17 Data Communlcatl...

Page 65: ...d to station connector blocks Stations wired and wiring punched down on blocks Bridging clips removed from blocks to isolate stations from common equipment Measure the resistance of each installed station and wiring from the station side of the connector blocks Resistance values will vary with cable length and station type but should be within the following limits Greater than 700 Kohms VOLTAGE CH...

Page 66: ... trouble that causes improper operation of the telephone network may require the telephone company to discontinue service to the trouble site after they notify the user of the reason REPAIR AUTHORIZATION FCC regulations do not permit repair of customer owned equipment by anyone except the manufacturer their authorized agent or others who might be authorized by the FCC However routine repairs can b...

Page 67: ...lock setting l System speed dial l Night transfer of ringing l Music on hold l LCD messages l Station names l SMDA reports Afternately programming can be performed from any customer provided Video Display Terminal VDT with an RS 232 compatible serial interface VDT programming is completely menu driven and easy to follow It is arranged somewhat differently from station port programming categories t...

Page 68: ...om feature enabled pressing another intercom button or line button while already on an intercom call will automaticalfy place this existing call on hold 10 57 Dial 10 r next station fea Dial 6 for configuration Dial a feature code to select a programming parameter A current program setting is indicated by a lighted LED next to the applicable programming button When a toggle ON OFF action is provid...

Page 69: ...rrent y stored autodial and speed dial numbers FEATURE DESCRIPTION ENTRY CODE AND PROMPTING DISPLAY REFERENCE RECORD Base Level The first step in any Press ITCM Dial 7 4 6 k COW G MODE programming sequence is to enter the base level Once in this mode the master clear can be performed Master Clear Returns entire system Dial 90 MASTER CLEAR n to default and clears all stored auto and speed dial numb...

Page 70: ... SYSTEM DEFAULT configuration features can be Press to default system features defaulted to factory settings These System returns to configuration mode values will provide satisfactory system performance in a broad range of site applications Llne Default The line configuration Dial 30 LINE DEFAULT w features can be defaulted to factory Press to default line features settings These values will prov...

Page 71: ...actory ystem performance in a broad range If site applications fnanswered CallTransferRecall Ime A transferred call that remains Inanswered after a programmed ngth of time will return to the ransfening station for answering ENTRY CODE AND PROMPTING DISPLAY Press ITCM Dial 7 4 6 k 1 Dial 10 SYSTEM DEFAULT 2 Press to default system features 1 Dial 11 TRANSFER RECALL 2 Dial 1 sta xfr recall STA XFR R...

Page 72: ...CALUFLSH 0 30 Dial 3 or Press A3 WECALUFLSH 0 50 Dial 4 or Press A4 RECALUFLSH 0 60 Dial 5 or Press A5 RECALUFLSH 0 75 Dial 6 or Press A6 RECALUFLSH 0 88 Dial 7 or Press A9 RECALUFLSH I Dial 6 or Press AlO RECALUFLSH 7 50 Dial 9 or Press Al 1 RECALUFLSH 2 Dial 0 or Press A12 RECALUFLSH 3 3 Dial k for configuration mode 1 Dial 13 PAUSE TlME XXX n 2 Select time Dial 1 or Press Al PAUSE TIME 0 50 Dia...

Page 73: ...3 or Press A3 HOLD RECALL 90 Dial 4 or Press A4 HOLD RECALL 120 Dial 5 or Press A5 HOLD RECALL 180 Dial 6 or Press A8 HOLD RECALL 240 Dial 7 or Press A9 HOLD RECALL 300 Dial 8 or Press AlO HOLD RECALL 360 w Dial 9 or Press All HOLD RECALL 420 Dial 0 or Press A12 HOLD RECALL 3 Dial X for configuration mode 1 Dial 15 B A U D R A T E 2 Dial 1 for data port A OR Dial 2 for data port B 3 Choose baud ra...

Page 74: ...bled by this programming NOTE Also program a button as the DND button See page 4 44 1 Dial 16 XXXXX ANN FIRST 2 Press Al to toggle between Voice To Tone LED On voice signalling OR Dial 1 for Voice First VOICE ANN FIRST Dial 2 for Tone First TONE ANN FIRST 3 Dial for configuration mode 1 Dial 18 ATTN DELETE XXX 2 Press Al to toggle between enable and disable LED On Enable OR Dial 1 to Enable ATTN D...

Page 75: ...PROMPTING DISPLAY 1 Dial 20 MONITOR XXXXXXX 2 Press Al to toggle between enable and disable LED On Enable OR Dial 1 to Enable MONITOR ENABLED Al LED ON Dial 2 to Disable MONITOR DISABLED 3 Dial t for configuration mode 1 Dial 22 C P RECALL X 2 Select recall time Program button LED On Selected Time Press Al or dial 1 1 min C P RECALL X Press A2 or dial 2 2 min Press A3 or dial 3 3 min Press A4 or d...

Page 76: ...ognize a particular station should that station be re located to a different station port and supply the same COS parameters as programmed for the station at the original port NOTE Refer fo station fe assignment 1 Dial 27 AUTO STA RELOCAT 2 Press Al to toggle between enable and disable LED On Enable OR Dial 1 to Enable Al LED On Dial 2 to Disable 3 Dial k for configuration mode on page 4 51 System...

Page 77: ...le Voice Announce Block Dial 13 to disable Message Waiting Dial 14 to disable Call Pickup Dial 15 to disable Call Forward Dial 16 to disable Automatic Call Back Dial 17 to disable Station to Station Messaging Dial 18 to disable Line Group Queue Dial 19 to disable Directed Station Hold Dial 20 to disable Call Park Orbit 1 Dial 21 to disable Call Park Orbit 2 Dail 22 to disable Call Park Orbit 3 Dia...

Page 78: ... either station 17 inging or paging port ringing Line port l 14 Dial 01 14 or press Al Al4 Line port 15 16 Dial l l6 or press Bl 82 Line port 17 24 Dial 17 24 or press HOLD then press Al A8 NOTE LEDS turn on when line is assigned 4 Dial K for next PA option OR Dial Ik for configuration mode Zone Paglng 1 Dial 60 P A OPTIONS 2 Dial 4 to assign zone paging PA ZONES n 3 Choose zone Press Al or dial 1...

Page 79: ...generated DTMF tones are as set with this programming option This is useful when the automatically dialed number is to be used to access answering machines banking computers voice mail etc that require DTMF tones that are longer than standard tones ENTRY CODE AND PROMPTING DISPLAY 1 Dial 26 DliUF DIALNG XXXX 2 Choose DTMF tone length Press Al or dial 01 60 msec Press A2 or dial 02 80 msec Press A3...

Page 80: ...82 15 16 17 24 HOLD plus Al A8 17 24 NOTE HOLD button is used to toggle program buttons between lines 1 14 and 17 24 Llne Defautt The line configuration features described in the following procedures can be defaulted to a standard set of values These values will provide satisfactory system erformance in a broad range of site LINE DEFAULT 2 Press to default line features System automatically return...

Page 81: ...61 82 Line port 17 24 Dial 17 24 OR Press HOLD then press Al A6 3 Dial for configuration mode 1 Dial 33 CO LINES 2 Select line ports to be disabled LED On Disabled Line port I 14 Dial 01 14 or Press Al Al4 Line port 15 16 Dial 15 16orpress Bl 82 Line port 17 24 Dial 17 24 OR Press HOLD then press Al A6 3 Dial 8 for configuration mode IIPORT I ENTRY I P RIIENTRYI PORTIENTR I9 I 117 I IO I 16 1 1 Di...

Page 82: ...2 LINE GROUP 2 LED On Lines Assigned 8 Select line ports to be disabled LED On Disabled Lineportl 14 DialOl 14orPressAl A14 Lineport15 18 Dial15 16orpressBl B2 Line port 17 24 Dial 17 24 OR Press HOLD then press Al A8 7 Dial t for next group OR Dial c t for configuration mode 8 Dial 3 for Line Group 3 L NE GROUP 3 LED On Lines Assigned 9 Select line ports Select line ports to be disabled LED On Di...

Page 83: ...ch from pulse rotary dial signalling Line port I 14 Dial 01 14 or Press Al Al4 0 tone dual tone multiple frequency Line port 1516 Dial 1516 or press Bl 82 ITMF for accessing special circuits Line port 17 24 Dial 17 24 equirtng DTMF tones such as banking OR nachines etc Line port dialing must Press HOLD then press Al A8 7 e programmed as pulse for rotary dial OR ine interfacing or tone for DTMF lin...

Page 84: ... departments Calls received Dial 0 for none NO DEPARTMENT n an a line assigned to a department will Dial 1 for dept 1 DEPARTMENT 1 n 7unt for any idle station in that Dial 2 for dept 2 DEPARTMENT 2 department to ring Dial 3 for dept 3 DEPARTMENT 3 n Dial 4 for dept 4 DEPARTMENT 4 n NOTE Assign stations to these 3 Select line ports to be disabled departments pef the procedure LED On Disabled on pag...

Page 85: ...LAY 1 Dial 40 PRIVACY RELEASE 2 Select line ports to be non private LED On Non Private Line port I 14 Dial 01 14 or Press Al Al4 Line port 15 16 Dial l l6 or press Bl 82 Line port 17 24 Dial 17 24 OR Press HOLD then press Al A8 3 Dial for configuration mode 1 Dial 41 ASSIGN LOGICAUPHYS 2 Select currently assigned line port number PHYS LATCH XX n Line port I 14 Dial 01 14 or Press Al Al4 Line port ...

Page 86: ...rt 1516 Press Bl B2 Line Port 17 24 Press HOLD then press Al A6 3 Dial first line port in block dial code as above 4 Dial 5 Dial last line port In block dial code as above 6 Dial 7 Dial for next model line OR Dial B for configuration mode NOTE The 17 8 last and a1 lhes In behwen will be block ptvgmmmad like the model he To blodc pmgram an hdiid Kne seled the first fine and last he IO be the same n...

Page 87: ...Space 12 B 22 b 25 15 C 23 C 26 17 t D I l3i I I d I34 I 18 t E 32 r 35 119 1 F 33 36 G 41 9 44 I H 42 h 45 I I I43 I i I46 I1 i 52 k 55 3 L 53 I 56 4 il iii m 64 5 N 62 n 65 6 16 63 I I 0 166 IP 171 1 D I74 R 72 r 75 0 S 73 S 76 T 81 t 84 U 82 U 85 V 83 v 86 w 91 W 94 I X 92 X 95 Y 93 Y 96 Z 13 z 16 ...

Page 88: ...feafure at a keypad selected station Station port selection is made by dialing a selection number on the keypad per the following reference chart STA KEYPAD BUTTONS IO 57 1 0 5 7 FEATURE DESCRIPTION ENTRY CODE AND PROMPTING DISPLAY REFERENCE RECORD Base Level The first step In any programming sequence is to ehter the base level Once in this mode any desired configuration can be set Press ITCM Dial...

Page 89: ...igned department access codes must start at 0058 or larger NOTE See page 4 18 for line assignment and page 4 3 1 for station assignment ENTRY CODE AND PROMPTING DISPLAY 1 Dial 52 ACCESS CODE 2 Dial 1 to assign Ext no ASSIGN EXT NUM 3 Select station number EXT xxxx Station lo 57 Dial10 57 4 Dial new ext number HT xxxx YYW VI NO773 Extension number can be max of four digits If fess than four digits ...

Page 90: ...ating inthatmode VOTE Executive override as desctibed above is auto maGcal y enabled when DND override is programmed Also refer to DND inhibit procedure on page 4 8 fNTRY CODE AND PROMPTING DISPLAY I I Dial 53 STATION FEATURES Dial 02 EXEC OVERRIDE B Select station ports to be programmed Station 10 57 Dial 10 57 1 Dial for next station feature OR Dial k f for configuration mode I Dial 53 STATION F...

Page 91: ...ON FEATURES 2 Dial 04 VOICE BLOCK 3 Select station ports to be programmed Station 10 57 Dial 10 57 4 Dial I6 for next station feature OR Dial Ik for configuration mode 1 Dial 53 STATION FEATURES 2 Dial 05 5YS SPD TOLL RST 3 Select station ports to be programmed Station 1 0 57 Dial 10 57 4 Dial K for next station feature OR Dial I6 for configuration mode REFERENCE RECORD 24 I I 40 I I 56 I 25 41 57...

Page 92: ...musthavemessagewait lriginate enabledinordertocontrol nessage waiting light at another station VOTE This station will also have the message wait odginate feature as detailed above automatically enabled when the central message desk feature is enabled I Dial 53 STATION FEATURES 2 Dial 06 MSG WAIT OR G 3 Select station ports to be programmed Station 10 57 Dial 10 57 1 Dial for next station feature O...

Page 93: ...ES SERVICE OBSERVE IISO be arranged so that they cannot be Station 10 57 Dial 10 57 serviced observed 4 Dial for next station feature VOTE Executive override as detailed on page 4 24 is automatically Dial Ic for configuration mode enabled when the service observing feature is enabled STAT ON FEATURES UNOBSERVABLE 3 Select station ports to be programmed Station 10 57 Dial 10 57 4 Dial Ic for next s...

Page 94: ...intercom button or line button while already on an intercom call will automatically place this existing call on hold 1 Dial 53 STATION FEATURES 2 Dial 11 AUTO HOLD 3 Select station ports to be programmed Station 10 57 Dial 10 57 4 Dial k for next station feature OR Dial N N for configuration mode 1 Dial 53 STATION FEATURES 2 Dial 12 ITCM AUTO HOLD 3 Select station ports to be programmed Station 10...

Page 95: ...ports to be programmed Station 10 57 Dial 10 57 4 Dial for next station feature OR Dial k for configuration mode STATION FEATURES 31 147 I I 132 I I48 I 33 49 1 I 34 150 1 I 135 I I 51 I 36 52 I 37 53 I I I38 I I54 I 39 55 I 40 56 I 25 I I 41 I I 57 I DEFAULT NOT ASSIGNED I 3 Select ringing tone Dial 1 for tone 1 RINGING TONE 1 Dial 2 for tone 2 RINGING TONE 2 Dial 3 for tone 3 RINGING TONE 3 Dial...

Page 96: ...guration mode NOTE To remove station from group assign i to group 0 ntercom Hunt Group Stations can be STATION FEATURES ITCM HUNT LINK station to ring 4 Select second linking station Station 10 57 Dial 10 57 5 Disable a link if desired by linking a station to itself 6 Dial N for another link ExampleA 17to16 18to16and19to16 Example 0 16 to 17 17 to 18 and 18 to 16 7 Dial for next station feature Pr...

Page 97: ...g procedure on page 4 9 DRT 1ENTRY i PORT 1ENTRY 1 PORT l ENTRYl 1 Dial 53 STATION FEATURES 2 Dial 19 DEPT CALLING 3 Dial 1 4 for dept 1 4 DEPARTMENT X 4 Select department stations Station 10 57 Dial 10 57 5 Dial to program next department 6 Dial 5 8 for termination station in dept 1 4 DEPARTMENT X 7 Select termination station Station 10 57 Dial 10 57 8 Dial t to program next department terminatio...

Page 98: ...ich will only include i nformation concerning that specific station arrangement NOTE Also assign SMDA depirtment numbers See page 4 68 Press ITCM k 7 4 6 k for base level I 1 Dial 53 STATION FEATURES 2 Dial 21 CALL FWD RNA 3 Dial 0 9 for 0 9 rings before forwarding RING X 4 Select stations for which calls will be forwarded after selected number of rings Station 10 57 Dial 10 57 5 Dial for addition...

Page 99: ...ight different fixed configuration SOHVA groups are provided by the system ENTRY CODE AND PROMPTING DISPLAY 1 Dial 53 STATION FEATURE5 2 Dial 24 SECURE OHVA 3 Select station port for programming Station 10 57 Dial 10 57 1 Dial for next station feature OR Dial k for configuration mode 1 Dial 53 STATION FEATURES 2 Dial 30 SOHVA GROUP 3 Dial 1 6 for gp 1 8 SOHVA GROUP X 4 Select all station ports to ...

Page 100: ...MPTING DISPLAY I Dial 53 STATION FEATURES 3 Dial 26 DATA SECURE PORT 3 Select station port for programming Station 10 57 Dial 10 57 t Dial fornextstationfeature OR Dial fforconfigurationmode I Dial 63 STATION FEATURES 3 Dial 27 LCD CALL COST 3 Select station ports for programming Station 10 57 Dial 10 57 1 Dial fornextstationfeature OR Dial forconfigurationmode PORT ENTRY PORT FNTRYI 23 3 9 55 24 ...

Page 101: ...PLAY 1 Dial 53 STATION FEATURES 2 Dial 28 ALARM RECEIVE M 3 Select station ports for programming Station 10 57 Dial 10 57 4 Dial for next station feature OR Dial for configuration mode 1 Dial 55 PAGING 2 Choose paging assignment Dial 1 for zone 1 originate ORIGINATE ZONE 1 Dial 2 for zone 2 originate ORIGINATE ZONE 2 Dial 3 for zone 3 originate ORIGINATE ZONE 3 Dial 4 for all call originate ALL CA...

Page 102: ...A6 lb Assign prime group Dial 51 54 for gps l 4 PRIME L NE GRP X k Assign prime intercom Dial 56 for intercom line PRIME INTERCOM 1 Select station ports to be programmed Station 10 57 Dial 10 57 i Dial t for next prime line group or intercom assignment OR Press t for next station feature OR Press If k If for next station feature I Dial 53 STATION FEATURES MARK STATION LINE RECORD 0N PAGE 4 40 m Di...

Page 103: ...4 Dial17 24 OR Press HOLD then press Al A6 1 Dial when all line ports are selected i Select station ports to be programmed Station 10 57 Dial 10 57 Dial k when all station ports are selected OR Dial for next station line ringing feature OR Dial 9 k k for configuration mode I Dial 64 2 Dial 3 3 Select line ports STAILINE CONFIG MARK STATION LINE RECORD ON PAGE 4 40 m N G T RING DEFAULT ALL LINES NI...

Page 104: ... PRIVATE 3 Select line ports Lineportl 14 DialOl 140rpressAl A14 Line port 15 16 Dial 15 16 or press 81 82 Lineport17 24 Dial17 24 OR Press HOLD then press Al A6 4 Dial when all line ports are selected 5 Select station ports to be programmed Station 10 57 Dial 10 57 6 Dial k when all station ports are selected OR Dial k k for next station line feature OR Dial k for configuration mode 3 Select line...

Page 105: ...l4 Line port 15 16 Dial 15 16 or press 81 B2 Line port 17 24 Dial 17 24 OR Press HOLD then press Al A8 4 Dial when all line ports are selected 5 Select station ports to be programmed Station 10 57 Dial 10 57 6 Dial t when all station ports are selected OR Dial for next station line feature OR Dial 5 for configuration mode 1 Dial 64 2 Dial 7 STALINE CONFIG MARK STATION LINE RECORD ON PAGE 4 40 DL E...

Page 106: ...System hogramming IMI 66 083 STATION LINECONFIGURATIONRECORD ...

Page 107: ...line will appear at a jynarnic line button While the line is in appearance there any normal call landling operations can be performed defer to Flgure 4 l on page 4 50 for Uton locations Default Button Asslgnments hsslgn Llnes To Buttons Assign Lines To Buttons Continued on next page 1 Dial 56 BUTTON MAPPING 2 Dial 01 BUTTON DEFAULT 3 Select station ports to be defaulted Station 10 57 Dial 10 57 3 ...

Page 108: ...peat steps 3 and 4 until all ports are assigned 6 Dial 7 Select station ports to be programmed with this DSSbutton assignment Station 10 57 Dial 10 57 8 Dial for further DSS button assignment OR Dial for next button mapping feature OR Dial t r t for configuration mode Blank Buttons For User Autodlal and 1 Dial 56 BUTTON M A P P I N G Dynamic LineButtons 2 Dial 04 ANWAUTODIAL NOTE When blanking but...

Page 109: ...e programmed Press Al A14 Bl 86 4 Select station ports to be programmed with multiple intercom button Station 10 57 Dial 10 57 5 Dial k for further intercom button assignment OR Dial t f for next button mapping feature OR Dial k N N for configuration mode 1 Dial 55 BU77ON MAPPING 2 Dial 05 ASSIGN PRWACY 3 Select button to be programmed Press Al A14 Bl B6 4 Select station ports to be programmed wit...

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Page 114: ...ton to be programmed Press Al A14 Bl 86 4 Select station ports to be programmed with QUEUE button Station 10 57 Dial 10 57 5 Dial 5 for next line group queue button assignment OR Dial k k for next button mapping feature OR Dial k k for configuration mode 1 Dial 66 BUmON MAPPING 2 Dial 17 ASSIGN ACCT KEY 3 Select button to be programmed Press Al A14 Bl B6 4 Select station ports to be programmed Sta...

Page 115: ...uded with the system 1B2 tB3 iB4 tB5 iB6 iB7lB8IA1 I A2iA3 IA4 IA5 1 6 IA7 1 8 A9 AlO A1l A12 13 Al4 STA STA STA STA STA STA STA STA STA STA STA STA STA STA STA STA STA STA STA STA STA STA STA STA STA STA STA I DEFAULT SEllINGS Bl B8 Line 1 Line 8 and Al 21 A2 19 A3 17 A4 15 AS 1 3 A6 11 A7 o 9 A8 22 A9 20 A10 I 16 All 16 Al2 14 Al3 12 Al4 10 4 49 ...

Page 116: ...14 87 B6 cl 10x14 83 82 Speakerphone Flgure 4 l Locatlon Of liuttons On PROGRAMMED BUTTON FUNCTION bEKer code on button chart Blank Lnn Line 01 24 Snn Station 10 57 DND D o not disturb PRI Privacy IC2 Second intercom ACC Account code SAV Save Speakerphone ZPn Zone page 1 3 Monitor Telephone Gt All call page Automatic call back CF Call forward CPn Call park orbii 1 9 TGn Line group l 4 VAB Voice an...

Page 117: ...E RECORD _Dial 57 to re assign station to port ASSIGN STA PORT Dial station extension number 6610 7999 PHYS PORT XX 1 Dial physical port number 10 57 LOGICAL STA XX 1 Dial to make assignment i Dial for configuration mode _ Y PORT FNTRY 26 42 1 27 43 Q aa 51 I I36 52 1 I 37 53 54 I 39 55 24 I I 40 I 156 I 25 41 57 DEFAULT LOGICAL SAME AS PHYSICAL JPORT 10 STA 10 ETC I Dial 56 BLK PROGRAMWNG MODEL S...

Page 118: ... can be disabled on a per station basis INTRY CODE AND PROMPTING DISPLAY I Dial 59 DISABLE STATION 3 Select station ports to be disabled Station 10 57 Dial 10 57 1 Dial k for configuration mode REFERENCE RECORD 23 39 55 24 40 56 25 41 57 DEFAULT NO STATIONS DISABLED I Press SPKR to end I ...

Page 119: ...ATURE DESCRIPTION Base Level The first step in any jrogramming sequence is to enter the ase level Once in this mode any desired configuration can be set Dlal Tlme Llmlt When extension number dialing is not completed within the programmed dial time limit a DISD zall is routed to the assist station if one is programmed otherwise the line is dropped DISD lncomlng Rings The number of rings which occur...

Page 120: ...r dialing is not completed within 2 Choose operating mode to be programmed he programmed dial time limit the call Dial I or press AI s routed to the DISD assist station normal mode DISD ASSIST DAY X n DEFAULT STA IO DAY AND NIGHT OR Dial 2 or press A2 night transfer of ringing mode DISD ASSIST NITE 3 Select assist station Dial 08 for no station line drops after timeout OR Dial IO 67 to select DISD...

Page 121: ...n port Voice Mall Llne ID When ExecuMail is included with the system program the lines with identification ID numbers These numbers allow the ExecuMail system to identify which line it is answering The ID numbers that are assigned here must match the ID numbers that are selected as part of ExecuMail system programming ENTRY CODE AND PROMPTING DISPLAY 1 Dial 25 V MAIL AUTO XFER 2 Press Al to toggle...

Page 122: ...TI device the common equipment and any line connection This feature is automatically enabled when the ATI device is connected to the station port It is used by connected equipment such as the ExecuMail system or a model 2500 industry standard telephone Disable this feature for equipment such as rotary dial telephones ENTRY CODE AND PROMPTING DISPLAY I Dial 53 STATION FEATURES 2 Dial 31 VMAIL XFR O...

Page 123: ...quipment connected through anATIdevicehaveadifferent cadence than outside calls have Intercom ring cadence is 1 sec on 0 5 sec off 1 sec on 3 5 sec off Outside callring cadence is 2 sec on 4 sec off Disable this distinctive tinging feature to make the intercom ring cadence the same as that for outside calls 1 Dial 53 STATION FEATURES 2 Dial 32 VOICE MAIL PORT 3 Select station ports to be programme...

Page 124: ... from being dialed ALLOW tables take precedence over DENY tables Therefore an entry in an allow table will provide an explicit exception to an entry in a DENY table Note that the system always permits the dialing of any number not explicitly denied Also system speed dial numbers will not be toll restricted unless specified by station COS programming Example A Provide a simple and broad toll restri...

Page 125: ...T TOLL ables aredefaultedwith 2 Press todefaulttolltables xe programmedvaluesandare xe assignedto the lines They need nlytobeassignedtothestationstoput themintoeffect Thedefaultedtables zanbere programmedwithdifferent nformationusingthenormal Drogramming procedure Thepreprogrammedvaluesareas follows TABLEl Deny TABLE 2 Allow 1 1 1 1800 2 9 7 8 2 911 3 411 3 4 These values will provide satisfactory...

Page 126: ...ps 4 6 until all table restrictions are entered 8 Dial Ic Ic for next table and repeat steps 2 7 until all tables are entered 9 Dial 5 N for configuration mode 1 Dial 72 ASSIGN TOLL LINE 2 Dial 01 16 or Press Al A14 Bl 82 for toll table 1 16 3 Dial to finish entry and display lines 4 Select line ports Line port 1 l 8 Dial 01 14 or Press Al Al 4 Line port 15 16 Dial 15 16 or Press Bl 82 Line port 1...

Page 127: ...le 3 Dial to finish entry 4 Select station ports to be programmed Station 10 57 Dial 10 57 5 Dial for next toll table to station assignment OR Dial for configuration mode bRT mTRY PORT ENTRY PORT ENTRY1 1 Dial 74 ASSIGN TOLL NITE 2 Dial 01 16 for toll tables 1 16 to be as gnd OR Press Al A14 Bl 82 for tables 1 16 LED On Selected table 3 Dial to finish entry 4 Select station ports to be programmed ...

Page 128: ...IGNMENT LINES ALL STATIONS 1 TABLE ASSIGNMENT LINES STATIONS I TOLL RESTRICTION TABLE 4 TYPE ALLOW DENY I TOLL RESTRICTION TABLE 5 TYPE ALLOW DENY TOLL RESTRICTION TABLE 6 TYPE ALLOW DENY 1 TOLL RESTRICTION TABLE 7 TYPE ALLOW DENY ENTRY ENTRY NUMBER 16 MAXIMUM TOLL RESTRICTION TABLE 8 TYPE ALLOW DENY i 1 ENTRY ENTRY NUMBER 116 MAXIMUM I I I I I I 4 62 ...

Page 129: ...ALLOW DENY 10 I t ENTRY ENTRY NUMBER 116 MAXIMUM1 I TOLL RESTRICTION TABLE 1 2 I NPE AUOW DENY J ENTRY ENTRY NUMBER 16 MAXIMUM Ili21314i5l6t7181Q110111112 13 14 15 16 I I I I T O L L R E S T R I C T I O N T A B L E TYPE ALLOW DENY 1 4 ENTRY ENTRY NUMBER 16 MAXIMUM 1 2 3 4 5 16 17 16 19 10 11 12 13 14 15 16 1 IIll TOU RESTRICTION TABLE TYPE ALLOW DENY 15 I ENTRY ENTRY NUMBER 16 MAXIMUM 1112 3 4 5 6...

Page 130: ...any one line call records may be lost FEATURE DESCRIPTION ENTRY CODE AND PROMPTING DISPLAY Base Level The first step In any Press ITCM Dial R 7 4 6 programming sequence is to enter the base level Once in this mode the printing of configuration data can be commanded Enable data prlnter opmtlon 1 Dial 91 2 Choose configuration Dial 1 to print all configuration data Dial 2 to print system data Dial 3...

Page 131: ... They provide a means of assigning local office codes into different bands and applying a separate call costing rate table to each band Bands 1 7 are associated with call rate tables 18 24 respectively Use office code band tables to cost calls made within a specific area code but to sites located at different geographic distances from the calling location Example A telephone company exchange consi...

Page 132: ...t resort for costing all calls l A maximum of 16 digits can be programmed into each call rate table l In programming a call rate table select digits so that a particular dialed number or number group will be matched to a particular rate table The table with the best match to a dialed number is used by the system to cost the call l Since a dialed number must match all of the digits that are program...

Page 133: ...1 3 TABLES FOR AREA 14 CODE BANDS 1 7 1 5 1 6 I 1 7 I CALL RATE TABLES I 2 0 FOR OFFICE CODE I I 2 1 BANDSl 7 2 2 I I 23 I 2 4 I I I I 1 2 5 GENERALCALL RATE TABLES fl 3 I I C O S T COMPUTED ASSOCIATED CALL RATE TABLES 2 5 20 3 AREA C O D E 4 B A N D TABLES 1 I I A I COST COMPUTED TABLES 11 17 YATCN YES o Figure62 11 Costing Diagram 1N O C O S T COMPUTED USING CAU RATETABLEOF LAST RESORT TABLE 1 C...

Page 134: ...able CALL COST TBL XX 4 Dial01 33 for call rate table number 5 Dial k 8 Dial 2 to assign matching digits xxxxxxxxxxxxxxxx 7 Dial toclearcurrententry 8 Dial matching digits 16 max match anything xxxxxxxxxxxxxxxxx 9 Dial for next entry and repeat steps 2 9 unti all entries are made 10 Dial k k forconfigurationmode 1 Dial 75 SMDA PROGRAMMING 2 Dial 01 to program costing bands COSTING BANDS w 3 Dial 1...

Page 135: ...ds ZONE BANDS 4 Dial 0 if no zone is to be as gned NOZONE n OR Dial 1 4 for zones 1 4 ZONEX 5 Dial 200 999 to assign an area code 6 Dial 7 Dial 268 999 to as gn an office code 8 Dial and repeat step 7 for another office code 9 Dial and repeat steps 3 9 to add another area code to same zone or to program next zone 10 Dial t f for next SMDA feature OR Dial 5 k for configuration mode 1 Dial 75 SMDA P...

Page 136: ... 17 NOTE Dialing a 00 or a 000 as an entry in steps 7 9 II and 13 will clear the current entry for those steps ENTRY CODE AND PROMPTING DISPLAY 1 Dial 76 CALL COST TBL 2 Dial table number 01 33 CALL COST TBL XX 3 Dial 1 to enter matching digits xxxxxxxx NOTE Cal Cost Table 1 wil not accept matching digits 4 Dial to clear previous digits 5 Dial matching digits for costed number 32 max match anythin...

Page 137: ...LAST RESORT TABLE I U L COST T U 1 31TME 1 RATE q 2 RATF ICHARGE R2RATF 1 1 SURCHARGE 1 I ...

Page 138: ...COST TABLE 20 I SURCHARGE I 2 RATF SURCHARGE ...

Page 139: ...ING DISPLAY 1 Dial 75 SMDA PROGRAMMING 2 Dial 01 to program costing bands COSTING BANDS 3 Dial 4 to program discard digits DISCARD DIGITS w 4 Dial 1 6 to select entry 1 6 ENTRY X 5 Dial for no discard digits OR Dial up to 6 discard digits then dial xxxxxxxx 6 Dial and repeat steps 4 5 to program next discard digit entry 7 Dialt k for next SMDA feature OR Dial k forconfigurationmode 1 Dial 75 SMDA ...

Page 140: ...hese reports to be generated automatically for printing at a certain time each day Programming action can also be taken so that all printed records are then deleted except for those collected during the printing operation These are stored for later printing SMDA PROGRAMMING al 04 to define department numbers SMDA DEPARTMENTS that SMDA call cost reports can be 3 Dial 1 6 for dept 18 DEPTX produced ...

Page 141: ...des CLEAR ACCT CODE a Dial account code number 000 999 b Dial plus next account number c Repeat steps a and b until all account numbers are cleared d Dial 4f for next SMDA feature 1 Dial 07 to enable account codes for use XXXXXXX ACCOUNT a Press Al to toggle between enable and disable LED On Enabled OR Dial 1 to enable Al LED On ENABLE ACCOUNT Dial 2 to disable DISABLE ACCOUNT b Dial t for next SM...

Page 142: ...next SMDA feature OR Dial for configuration mode 1 Dial 75 SMDA PROGRAMMING 2 Dial 10 DISPLAY TIME XX n Dial01 20 to display time in seconds DISPLAY TIME YY Dialffor next SMDA feature 3 Dial 11 to program message disable on incoming calls XXXXXXX INCOMING PressAlto toggle between enable and disable LEDOn Enabled OR Dial 1 to enable ENABLE NCOMlNG Al LED on Dial 2 to disable DISABLE INCOMING Dial f...

Page 143: ...l new time in hours and minutes HH MM in 24 hour time or dial k to accept current time 3 Dial 14 for report definition AUTO REPORT 1 Choose reports for printing Dial 1 for sta report STATION REPORT Dial 2 ac t report ACCOUNT REPORT Dial 3 line report LINE REPORT Dial 4 dept report DEPT REPORT Dial 5 print ail PRINT RECORDS Dial 6 delete records DELETE RECORDS Dial 7 for DCD report DCD REPORT 5 Dia...

Page 144: ...LCD speakerphone for splay System Speed Dial A special system wide list of numbers can be Drogrammed for automatic dialing by all Jsers ENTRY CODE AND PROMPTING DISPLAY Press ITCM CONFIG M O D E l DialOl J ONG FORM Dial 06 99 for yr Dial 01 12 for mo Dial 01 31 for day Dial 66 23 for hr Dial 00 59 for min SET CLOCK SHORT FORM Dial W 23 for hr Dial W 59 for min Dial to assign hours and minutes 2 Di...

Page 145: ...GROUP 1 Press R CM button for intercom line INTERCOM 5 Dial number for storage 32 digits max XXXXX If required press HOLD button to store a pause If required press TAP button to store a hookflasl 6 Press TRANSKONF button to save the number 7 Repeat steps 2 6 for all speed dial numbers OR Press for configuration mode IEFERENCE RECORD I Press SPKR to end I ...

Page 146: ...SYSTEM SPEED DIAL RECORD ...

Page 147: ...f needed ENTRY CODE AND PROMPTING DISPLAY 1 Dial 03 NIGHT XFER XXX 2 Press Al to toggle between enable and disable LED On Enabled OR Dial 1 to enable Al LED on NIGHT XFER ON Dial 2 to disable NIGHT XFER OFF 3 Dial for configuration mode 1 Press 04 MOH XXXXXXXX 2 Press Al to toggle between enable and disable LED On Enabled OR Dial 1 to enable MOH ENABLED Al LED on Dial 2 to disable MOH DISABLED n 3...

Page 148: ...reassignements 3 delete all SMDA records ENTRY CODE AND PROMPTING DISPLAY I Dial 06 STATION NAMES n 2 Select station port to be programmed XXXXXX It Station 10 57 Dial 10 57 3 Dial to clear current station name 1 Refer to Table 4 l page 4 21 and compose station name 7 digits max 5 Dial all twodigit codes necessary to enter a new station name XXXXXXX YYYWYY 5 Dial for next station and repeat steps ...

Page 149: ...of more than one device without having to make another menu selection All of the menus operate in the same manner They differ in only the required response Each prompt requires a response followed by a Carriage Return RETURN The responses usually consist of a one or two digit number or a string of numbers or alpha numeric characters when programming names and messages Successive entries are separa...

Page 150: ...Chapter 3 for connection details as needed Connect the network jack of the data modem to an outside telephone line If a line is not reserved for remote programming a line switch can be installed so that an outside telephone line can be switched by on site personnal between the data modem and the common equipment cabinet when remote programming is to be done Refer to the user s manual for the modem...

Page 151: ... ENTER The COS data as stored in the which provides full duplex operation is computer file is automatically up loaded to the satisfactory common equipment 0 Press ESC to finish 9 Repeat step 8 except type 3 to down load currently stored auto dial and speed dial numbers or type 4 0 Press S then press ENTER This action saves to up load them the terminal parameters lO Retum to main menu and log off I...

Page 152: ... 8 Video Display Terminal Or Personal Computer 1 Data Jack Equipment Cabinet Data Jack I t Network Jack r c rt Figure 4 3 Remote Programming Block Diagram ...

Page 153: ... should be made If response to the question is yes Y the default is performed When defaulting selected station data the station to be defaulted must be identified by port number 10 57 l Selection 2 System Options l Voice Tone Announce First on Intercom Choose either Voice or Tone signailing as standard intercom signalling method l Station Message Desk Assign or clear one station port as the centra...

Page 154: ...e SMDA records l SelectIon 9 SMDR print parameters enables Or disables call cost reporting along with a Station Message Detail Report IMI 66 083 System Progamming l Selectlon 10 LogicaVphysical assignments stations For example assign station extension 25 to station port 25 Also refer to the discussioin provided on page 3 6 l Selection 11 Logical physical assignments lines For example assign line 1...

Page 155: ... or disable station access to a line l Line Originate Deny enable or disable station ability to originate a call on a line l Idle Line Preference enable or disable access to an idle line when station is taken off hook l Block Voice Announce Intercom Call l Audible Monitoring audible ringing sounded for stations with BLF appearance at programmed station In each station COS menu selection after choo...

Page 156: ...o linked station l Selection 10 Miscellaneous feature programming programs a variety of features for the station l Automatic Privacy Release Enable or disable automatic privacy release or a per line basis l Line Auto Hold active line automatically held when new line is selected l Intercom Auto Hold intercom automatically held when new line is selected l Thru Dialing AT1 arrange port to allow DTMF ...

Page 157: ...STATION 10 PROGRAMMING OVERLAY l Cut out along border l Cut out shaded openings l Fit over station faceplate Al A0 A2 10x14 PAOQRNMINQ OVERLAY A9 43 A10 A 4 A l l A5 Al2 A 6 A 7 Al All Bl 82 83 ...

Page 158: ...STATION 10 PROGRAMMING OVERLAY l Cut out along border l Cut out shaded openings l Fit over station faceplate 92 A4 A5 A6 A7 A6 A9 5 x 1 4 Al0 PROGRAMMING OVERLAY A l l 3 Bl A l 2 A19 A l B2 B3 ...

Page 159: ...MING OVERLAY l Cut out along border l Cut out shaded openings Fit over station faceplate Al A2 A3 A4 A5 A6 A7 PPOl3 100 DIG TECH REV I OR HIGHER PROGRAMMING OVERLAY A8 A9 A10 All A12 A l 3 A l 4 L 66 B7 08 HOLD Bl 82 83 ...

Page 160: ...at stations 10 and 12 an outside call can be answered from any station in the system l Hear ringing loud ringer night transfer station etc l Lift handset l Press ITCM l Dial 80 l Answer call programmable button to cause a set message to appear in display of announcing station if it is an LCD speakerphone This action also disconnects the announcing station SECURE OFF HOOK VOICE ANNOUNCE SOHVA CALL ...

Page 161: ... busy line group l Press ITCM l Dial line group access code 9 81 82 83 l Hear busy tone Dial G 8 and hang up When line group is free station will sound several quick tone bursts Lii handset hear line dial tone and place call To cancel queuing Press ITCM Dial 8 and hang up INTERCOMCALLING Intercom calls may be manually dialed or automatically dialed using a preprogrammed Direct Station Selection DS...

Page 162: ... is disconnected SPEED DIALING To dial station speed dial numbers l Press keypad digit 0 9 for desired personal speed dial number OR If on line listen to dial tone l Press HOLD and then press desired keypad digit o 9 To dial system speed dial numbers 0 Press l Press keypad digits 01 99 for desired system speed dial number OR If on line listen to dial tone l Press HOLD and then press desired keypad...

Page 163: ...r station l While on line press ITCM outside call placed on hold l Dial k 9 0 plus extension number of station to receive parked call To retrieve direct hold call l From the hold receiving extension Dial 9 0 l From the station which placed call on hold Dial 4 plus the extension number of hold recelvlng statlon CALL PARK To park a call with Park button user programmed programmable button l Press Pa...

Page 164: ...ith last conferee after outside lines up to three have dropped out of conference l Press line button of remaining party To drop outside lines from conference l Press HOLD to place all lines on hold before caller hangs up Not doing this will result in a tone sounding in the handset receiver interrupting the remaining conferees To retrieve remaining lines and bring back Into conference l Repeat five...

Page 165: ...med press DSS button for it If assisting station is idle tone burst sounds and message appears on display If it is busy message appears when it becomes idle STATION TO STATION MESSAGING If a station has BLF appearance at another station a call back message indication can be left at that station To activate messaging l Make intercom call and hear ring back tone l Dial 7 BLF light at calledstation f...

Page 166: ...TCM l Dial zone number 84 85 86 or 87 for all call l Make announcement l Hang up handset or wait on line for an answer MEET ME PAGE Answerback of Page To answer all call or zone page from any telephone l Lii handset l Press ITCM l Dial 88 0 Meet paging party on line for private conversation DO NOT DISTURB Toactivate silence statlonrlngerandappearbusy to Intercom calls Through class of servlce prog...

Page 167: ...ing during number storage l Press at point in dialing sequence where conversion to tone is required System will switch back to pulse dialing when call is ended PERSONAL RINGING TONES A station user can select one of four different ringing FREQUENCY WARBLE tones for use at a station TONE PAIR RATE o Press ITCM f T O N E 1 666 571 Hz 16Hz l Dial 4 TONE 2 1000 800 Hz 16Hz l Dial 1 2 3 or 4 selects to...

Page 168: ...To cancel intercom call and prime line forwarding l Press ITCM 6 Dial 05 AUTOMATIC CALL BACK To arrange for the system to call back when a busy telephone becomes Idle l Lll handset Called telephone will ring NOTE Call bad is cancelled if handset is not lifted l Make intercom call Hear busy signal l Dial 6 l Hang up Calling telephone will ring when called telephone becomes idle To answer call back ...

Page 169: ...ct line Display on LCD speakerphone will prompt for account code entry if feature is active Press ITCM 0 4 Line is automatically placed on hold Dial account code Listen for dial tone If error tone sounds or error message shows on LCD check account code for validly and re enter correct code Dial number to be called WITH ACCOUNT CODE BUlTON l Select line Display on LCD speakerphone will prompt for a...

Page 170: ...to them They can also be programmed as a secondary function at every DSSIBLF memory location Typical autodial numbers are frequently dialed telephone numbers or extension numbers or frequently used host system or button system feature codes When programming an autodial number first decide over which line the call must be made Then determine the digits which normally have to be manually dialed to r...

Page 171: ...ation of telephone status can be programmed as programmable buttons not assigned to lines To program DSS l Press ITCM 3 l Press programmable button to be programmed as DSS button l Dial extension number Repeat last two steps for all desired extension numbers To end DSS programming l Press MNTR SPKR NOTE An autodial number can also be programmed as a secondary function at every DSSBLF memory locati...

Page 172: ... system provided message System message is ASSIST plus name or extension number of station sending message Name or extension is automatically added by system If one particular station must ahnrays receive message dial extension number of that station l Label button PROGRAMMING SECURE OFF HOOK VOICE ANNOUNCE ORIGINATE Bull ON l Press ITCM I k 1 l Press desired programmable button l Dial 8 l Press M...

Page 173: ...es 15 16 or dial 15 16 l Press HOLD then press buttons Al A8 for lines 17 24 or dial 17 24 l Dial 91 94 for line groups 1 4 l Press ITCM for intercom line 6 Dial the number to be stored 32 digits maximum l Press HOLD to store pause if required l Press TAP to store flash if required 7 Press TRANSEONF to save number 8 Repeat steps 3 7 to store next number 9 Press MNTR SPKR to end NIGHT TRANSFER of r...

Page 174: ...1 Press ITCM 2 Dial 0 5 6 Dial all two digit codes necessary to enter the message 7 Dial G and repeat steps 3 7 Examples l For message I am busy l Dial3 431224641225857696 l For message Call Back Later l Dial4 232456561222242655125324 843575X l If default locations 1 and 2 have been cleared return to default messages as follows l Dial 10 to obtain default message BACK AT 3 Dial 1 0 for message num...

Page 175: ...Character Codes CHAR 1 CODE 1 CHAR 1 CODE 1 CHAR I CODE A I I 9 I i3 H 42 h 45 29 I 43 i 46 1 01 l 4 i4 2 02 J K L M N 53 61 62 I k I m n I iii 1 I on 56 4 04 64 5 05 65 6 06 L iJ I82 IiJ v 183 1 v W 91 W X 92 X 95 Y 93 Y 96 2 13 i 16 5 1 6 ...

Page 176: ...rm OCCUfS DIRECT INWARD STATION DIALING The direct inward station dialing DISD feature allows an external party to call an intercom station directly without assistance by the attendant if the call is made over a line programmed for that purpose To make a DISD call from an outslde telephone 1 2 Call is made on DISD line Hear ringback tone If call is answered ask for transfer to desired station If r...

Page 177: ... MNTR Keypad Buttons Programmable Buttons 1 1 I I r I I k II I I I Hold Programmable Interc Button Volume Control Buttons Alphanumeric Display Button 7 Ringer Volume Control Handset Speaker l l 0 0 2 Programmable Buttons Keypad Buttons IYansferIConference Prqga tnabie Buttons I n t e r c o m Button Hold Button Figure 5 l Controls and Indicators 5 18 ...

Page 178: ...CM 7 Ext I LCD Messaging Set 1 lTCM 02 1 0 Call Forward Cancel Personal ITCM 02 ITCM c 05 Ext Call I Park Cancel All Calls Cancel Ofbii91 99 ITCM 05 ITCM 5 Ext lTCM 5 ITCM k 191 991 IPark I PiiupI I lTCM 91 99 I call Pickup Directed ITCM 4 Ext Group lTCM 4 I Call Waiting Tone Send 1 lTCM Ext QOl CaIlWl 1 HarmuP I Do Not Disturb set Cat Cd Programmed Button Programmed Button I Executive Override I ...

Page 179: ...aging I 1ITCM 88 Message Waiting Night Transfer Attendant Station Personal Set Cancel From kfle Cancel On tine Retrieve Message On Olf Set Tone 1 4 ITCM 3 Ext ITCM 3 Ext ITCM ITCM HOLD ITCM Q 03 Al lTCM O3 Al lTCM 4 1 4 Ringing Tones I Pulse Tone Switching Saved Number Redial Programmed Button I Sewice Observing 1 lTCM o3 Ext r I I Speed Dial Station 1 1 o Svstem I t 01 99 Redial Last Dialed Numbe...

Page 180: ...e following pages describe the light and ring patterns associated with system operation NOTE The values shown are typical They are provided for illustration purposes on y DISPLAY INTENSITY The intensity brightness and contrast of the liquid crystal display readout included on some digital telephones can be adjusted to a desired operating level at any time that the telephone is idle and on hook To ...

Page 181: ...Sjlstem Gperation IMI 66 083 ...

Page 182: ...and 3 sec off I I Base level 80 msec tone burst wwmeW sounded once Error tone 830 msec toneburst inam3ct entry sounded three times I I I I All callandzonepaging 80 msec tone burst rotificatbntone followed by 280 msec tone burst I I Busy tone Override feature notallowed Nlgnttransferfeature not allowed 530 msec tone bursts sounded continuously ...

Page 183: ...ts sounded memory dial number continuously or key mapping entry n nnn after location is specified Override feature on warning tone Six 100 msec tone bursts sounded for 1 5 sec OHVA tone USD ringback tone Dual 440 480 Hz tone sounded 1 sec on l set off c I I c IISD dial tone 381 Hz tone sounded continuously I IISD confirmation tone Two 125 sec bursts of 381 Hz tone sounded once rISD busy error tone...

Page 184: ... 560 msec on 560 msec off Steady on with wink off 2 3 sec on 70 msec off I I I In use other station Steady on On hold your station On hold other station Winking with repeative off periods winking rate 560 msec off Continuous winking 490 msec on 70 msec off Exclusive hold Steady on ...

Page 185: ...f periods flutter rate 560 msec off MESSAGE WAITING LIGHT Message Wafting INTERCOM LIGHT In use your station Auto redial active Messaging display Night mode Station 10 and 12 Continuous flash 560 msec on 560 msec off I I I I Steady on with wink off 2 3 sec on 70 msec off Flutter with repeative off periods flutter rate 560 msec off ...

Page 186: ...IMI 66 083 System OpeWion 1 1 5 27 ...

Page 187: ...system is protected against short circuit damage by a slow blow fuse located on the right side of the common equipment cabinet Always replace the fuse with one of the same value and type otherwise equipment damage could result l 4 Line 8 Station Base Unit 1 A 250V Slow Blow l 8 Line 16 Station Base Unit 3A 250V Slow Blow l 1 B Line 32 Station Base Unit 3A 250V Slow Blow WIRING Refer to Chapter 3 S...

Page 188: ...Maintenance IMI 661083 Wall Plate Or 10 Screws NOTE AT T 63oB Wall Plate is Recommended For Secure Mount 0 15 l 6 Figure 6 l Station Wall Mounting Details 6 2 ...

Page 189: ...4 l Q 4 51 Button Assignment Default 4 41 Button Mapping 4 4 1 C Cable Clips 3 5 Cable Requirements Station l 8 Call Announce WI I Handsfree Answerback 2 3 Call Costing And SMDA Reports 2 3 Call Costing Diagram 4 67 Call Costing Table Record 4 71 Call Costing Tables 4 70 Call Forward 5 Q Call Forward Button 4 46 Call Forward On Busy Ring No Answer 4 32 Call Forwarding Personal 2 4 Call Forwarding ...

Page 190: ...s 468 Exclusive Hold 2 9 4 g 5 4 Exclusive Hold System Wide Enable Disable 2 10 Executive Attendant Override 2 10 4 24 510 Expansion Module Installation 3 26 Extended DTfvlF Tones For Automatic Dialing 4 13 External Paging 5 7 External Paging Connection 3 18 External Paging Connection Line Port 3 19 External Paging Interface 2 10 3 18 F Failure Isolation 331 FCC Rules And Regulations 3 32 Feature ...

Page 191: ...ption Installation Details 3 14 Originating Denied 2 13 Outline Dimensions Common Equipment l 5 Outline Dimensions Station Equipment l 6 Outside Line Calling 5 2 P PA Options 4 12 PAPort l 9 Paging 5 7 Paging Interface 3 18 3 19 Pause Time 46 PBWCENTREWCO Compatible 2 13 PC Operation Typical 4 84 Personalized Ringing Tone 2 13 4 29 5 8 Pooled Line Access 2 13 Port Reassignment Line To Line 4 19 Po...

Page 192: ...6 geDataffRepoMgPhtout 4 77 MesrageDemllF portPort 13 mtim Monitoring 4 Q S 1 sg m j D pidwp 2 16 St onN 515 ope lJll 51 onselflert 3 w a jmspeed 2 s mSpeed Plogramming 5 12 mToSt n q atim To fj port Siignlll9flt cs1 mU Programmiq 51 l station Wall Mountfng 6 l StatfonwaflMolmcngDetails 6 2 Station T Son Massaging 2 l 6 StationLfneConfiguration Record 4 40 Status lndiirs And Tone Sequences 5 21 Su...

Page 193: ...4 83 voiceAnnounoe6lockButbn 647 Voicehnouna Sbcking 2 l 4 25 5 6 Voice Mail Automatic Transfer 4 55 VoiceMaillheID 4 55 Voice Porl 4 57 VoiceMailTransferon usy 2 18 4 56 voltagechedG 3 31 W wiring 6 1 z Zone CallSandTables 4 69 zone PegeAll Catl Sutton 4 4 5 Zone Paging Via Station Speakers 2 18 l 5 ...

Page 194: ...tallation Other 0 Training Cl Maintenance Please check specific criticism s give pagenumb and explain below 0 Clarification on page s Cl Error on page s 0 Addition on page s 0 Deletion on page s Comments Thank you for your cooptration If a reply is required pkasc check 0 Name Your Function Company Address City State Date Zip ...

Page 195: ...HARLOTTESVILLE VA 22906 I POSTAGE WILL BE PAID BY ADDRESSEE COMDIAL TECHNICAL PUBLICATIONS DEPARTMENT P 0 BOX 7266 CHARLOTTESVILLE VA 22906 7266 NECESSARY IF MAILED I II III1 II I III II II II Ill I I II I I II Ill Ill I II Ill I II Ill1 I I i Fold I I PleaseTape oNotSgple ...

Page 196: ... current database 2 Install new software 3 Master clear system 4 Restore database 5 Perform additional programming if desired FEATURE AND BENEFIT This section describes the major features and benefits of this software enhancement including programming information FEATURE SMDA Reporting Through VDT Programmlng and Per Station SMDA BENEFIT A menu selection has been added so that SMDA reports can now...

Page 197: ...s been enhanced so that account code entry may be either forced or optional for outgoing calls When account code verification is enabled the system compares the account code entered by a station user with the programmed account entries If the system does not find a match and the forced account code feature is enabled through class of service programming the system prevents further dialing until th...

Page 198: ...eed dial last number redial or automatic redial with or without account code entry ACCOUNT CODE ENTRY Users may enter account codes after they select a line or they may enter the code without selecting a line at all When a code is entered without line selection the code will apply to any line subsequently selected at that station for the next call attempted manually or through automatic redial sys...

Page 199: ...t digits l To enter another number press then dial digits To clear account codes l Press 0 6 l Dial number of account code digits To enter another number press then dial digits To enable or disable account codes l Press0 7 l Press Al to toggle the feature on and off Al LED on account codes enabled or Press 1 to enable account codes 2 to disable account codes To set verified or unverified account c...

Page 200: ...ing l Press 1 6 l Dial emergency number up to 12 digits l To enter another emergency number press then dial number To clear emergency numbers Press 1 7 l Dial emergency number up to 12 digits To clear another number press then dial number 3 Press N k for configuration mode 4 Press 5 3 for station features Press 3 5 for OptionaVForced Account Codes To set all stations to forced account codes l Pres...

Page 201: ...account code length the system will respond with l Command Rejected l To clear account codes l Enter 2 l If the Verified Account Code Length is 3 the system will prompt you to Enter Account Codes 0 999 9 Type in valid account code s to be deleted delimited by commas If you enter fewer than three digits the system will assume leading zeros l If the Verified Account Length is between 4 and 16 the sy...

Page 202: ...er of digits to verify To set the number of accounf code digits to verify l Enter 1 4 l Enter Y to prompt Change Deletes All Verify Account Codes Are you sure you want to do this Y N Enter account code length to verify 3 16 digits this number must be less than or equal to maximum account code length To set emergency numbers which will not require account codes for dialing l Enter 1 5 If there are ...

Page 203: ...coming calls The Caller ID number will be preceded by a slash to distinguish it from outgoing digits Support for Caller IDService GENERAL INFORMATION Caller ID data is sent from the Central Off ice along lines assigned to the Caller ID service Caller ID information is displayed at a station only if the station is assigned to the Caller ID service and then only for Caller ID lines at that station w...

Page 204: ... is in the form of messages which specify the Caller ID data for lines with incoming calls and identify the stations answering such lines The data is in ASCII formatted for use with PC based application programs Figure 1 shows system configuration Figure 2 illustrates the Printer to Port B connection To C 0 O Pin MALE D sub IIIIIIII Lines to Common Equipment CrossConnects Modular Cord To 120V AC O...

Page 205: ...D lines l Press 2 to enable Audible First Ring 5 To set the Caller ID Distribution feature Press 1 7 l Press 0 2 for the Caller ID Distribution Option l Press 1 to disable Caller ID Distribution l Press 2 to enable Caller ID Distribution to Port B 6 Press K for configuration mode YDT PROGRAMMlW 1 Enter COS programming 2 Enter 2 for Line COS 3 Enter 1 3 for Caller ID assignments To assign Caller ID...

Page 206: ...er7 l Enter 0 to silence first ring on Caller ID lines or l Enter 1 to enable Audible First Ring To set the Caller ID Distribution option l Enter8 l Enter 0 to disable Caller ID Distribution Or l Enter 1 to enable Caller ID Distribution to SMDR port To return to previous menu l Enter9 To set terminal printout of line and station Caller ID assignment status l Enter COS programming l Enter 1 for Sys...

Page 207: ... 2 NOANS 0 1 NOANS 0 1 0 2 0 2 AlIS time 2 l 2 O l l Called or Calling 1234567890123456 99736243 I973 3437 I973 3437 I973 3694 call cost 0 51 0 00 0 00 L 1 outgoingcall 2 outgoingcall 3 unansweredincomingcall withcallerID 4 answeredincomingcall withcallerID 5 unansweredincomingcall withoutcallerID 6 answeredincomingcall withoutcallerID 7 answered incomingDISD call with caller ID 8 unanswered incom...

Page 208: ...llows SYSTEM BASE UNIT PRODUCT CODE CO408 GO408 All Revisions CO81 6 GO81 6 All Revisions Cl632 G1632 All Revisions SOFTWARE CARTRIDGE PRODUCT CODE SO408 Rev 11 a and later SO81 6 Rev 11 a and later S1632 Rev 11 a and later FEATURE AND BENEFIT The major feature and benefit of these software enhancements are per the following discussion FEATURE BENEFIT Additional dlaltlme With this software release...

Page 209: ...stem model The installer strapped two terminals together at either the 66M xx station connector block or at the special terminal strip to select the hybrid mode Recent rulings by the FCC have eliminated the need for the hardware strap With this software release whenever fh8 programmer assigns lines to Iin8 groups the DigiTech system automatically assumes fh8 hybrid mOd8 The hybrid system mode may ...

Page 210: ...xternal device that he or she plans to connect to the auxiliary jack The installer must provide external power for the auxiliary device if it requires power The telephone does not supply any power to the device through the auxiliary jack The auxiliary jack is an source of audio output from the telephone and is not designed to receive signals or power from an external device or a telephone line Do ...

Page 211: ...g Use the following programming feature to enable the station port for ExecuMail operation NOTE The digital telephone system automatically disables this feature if an installer replaces the AT D with a multiline telephone at the programmed station port To program this feature press ITCM N 7 4 6 I then do the following steps NOTE The station that is being used for programming cannot be programmed a...

Page 212: ...G line port l 14 Dial 01 14 or press Al A14 line port 15 16 Dial 1516 or press Bl 82 line port 17 24 Dial 17 24 or press HOLD then press Al A8 4 Dial when all line ports are selected 5 Select station ports to be programmed station 11 57 Dial 11 57 6 Dial when all station ports are selected 7 Dial k for next station line ringing feature or press SPKR to end AUTOMATIC TRANSFER OF VOICE MAIL Option T...

Page 213: ...ATURES 2 Dial 18 ITCM HUNT LINK 3 Select first linking station station 11 57 Dial 11 57 3 Select second linking station station 11 57 Dial 11 57 4 Dial for another link or press SPKR to end VOICE MAIL LINE ID Optlon The programmer can program the ExecuMail lines with identification ID numbers that allow the ExecuMail system to identify which line it is answering The ID numbers that the programmer ...

Page 214: ...TATION 10 PROGRAMMING OVERLAY Cut out along border l Cut out shaded openings l Fit over station faceplate Al A0 A2 A9 PPO13 100 A3 A10 A4 DIGITECH Al 1 REV I OR HIGHER1 A5 PROGRAMMING A1 2 OVERLAY HOLD Bl 82 83 ...

Page 215: ... one telephone This feature is especially useful when used with a DigiTech Cl632 system that has one or two CM408 expansion modules included with it The dual console feature allows a station user to monitor up to 48 stations from one station location The first 32 button console automatically complements the telephone at the port that is logic paired with the port that the console occupies Install ...

Page 216: ... overlay that is included at the end of this publication It is important to remember that when a second console assignment is made or cleared the console button mapping and autodial values are reset to match the default values or any previously programmed ones for the active feature This means that when the second console feature is cleared the console installed at that port complements the teleph...

Page 217: ...0 RETURN for Miscellaneous Feature Programming 4 Type 20 RETURN for Assign Second DSS Console to a Station 5 Type 1 RETURN to assign second DSS console to a station 6 Type console port number 7 Type station port number of assigned station To clear a second console feature 1 Repeat steps 1 through 5 above 2 Type 0 RETURN to clear previous assignment 3 Type console port number PROGRAMMING CLARIFICAT...

Page 218: ...c21 c37 1 I I C21 1 C37 i I c53 1 G t T I i C20 C36 I I C20 1 C36 I 1 Cl9 c35 I Cl9 c35 i c51 1 i C l 8 I c34 t j I c50 j p17 c33 j Cl7 c33 f c49 I t f c40 I 1 Cl6 1 C32 I i Cl6 1 C32 I cl5 1 c31 I Ic15 IC31 i IC471 I I Cl4 c30 I Cl4 c30 i 1 Cl3 c29 II I 1 Cl2 C28 1 I Cl1 C27 I I 1 Cl0 C26 t I mm PAMD PORT CONSOLE I I Cl3 c29 1 Cl2 C28 i Cl1 lC27 1 I I 1 Cl0 C26 I L e a t __ v d i PROGRAMMED DUAL ...

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