Comdial and FXT, Attendant Manual

Page: 23 / 164

Answering Calls
Answering Outside Calls
A call that rings on an outside line sounds long, single-tone bursts and lights the
line status light. If the installer enabled ringing line preference at your station, an
orange light flashes next to the line that your station answers when you lift the
handset; a red light flashes for any other ringing line.
Also, when an outside call rings at your station, the LCD screen displays the
system line number of the incoming call (for example,
L123
) and any caller ID
information that your station is programmed to receive. In addition to simply
lifting the handset, your other options for answering the call are displayed above
the interactive buttons.
•
When you hear outside ringing (two long bursts) and
observe an orange flashing light,
1. For speakerphone, PRESS flashing line button
OR SELECT
ANS
AND SPEAK toward
telephone.
2. For privacy, LIFT handset.
3. SELECT
DND
if you do not wish to answer the
call at this time.
•
When you hear outside ringing (two long
bursts) and observe a red flashing light,
1. PRESS flashing line button OR SELECT
ANS
.
2. SPEAK toward telephone OR LIFT handset if privacy is
desired.
3. SELECT
DND
if you do not wish to answer the call at this time.
NOTE: For more information on setting
DND
at your station, see section
titled Do Not Disturb Condition on page 24.
Attendant Manual 13
GCA70-250 Answering Calls
2
L123 J Doe
DND ANS
Outside Call On Line 123