Comdial and FXT, Attendant Manual

Page: 24 / 164

Answering Intercom Calls
An intercom call is one that is made from one system telephone to another. Your
station receives intercom calls in one of two ways depending upon system
programming. With a tone-first setting, the telephone rings in a distinctive
pattern and the user of the receiving station must take action to answer.
•
When you hear an intercom tone followed by a caller’s
voice,
1. SPEAK toward the telephone to answer, OR LIFT handset if pri-
vacy is desired.
In a voice-first setting, a short tone is followed by the caller’s voice heard on the
speaker. As with an incoming outside call, the LCD screen displays caller ID
information and your other options for answering the call.
•
When you hear intercom ringing (two
short bursts),
1. PRESS
INTERCOM
OR SELECT
ANS
.
2. SPEAK toward telephone OR LIFT handset if
privacy is desired.
3. SELECT
DND
if you do not wish to answer the
call at this time.
NOTE: For more information on setting
DND
at your station, see section
titled Do Not Disturb Condition on page 24.
When your system installer makes the option available to system users, you can
block all voice announce intercom calls to your station if you wish. See the
section titled Voice Announce Blocking on page 25.
14 Attendant Manual
Answering Calls GCA70-250
J Doe Ext 321
DND
ANS
Intercom Call From J Doe