Cocoon HE170351, Instruction Manual

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After Sales Support After Sales Support
1300 663 907 1300 663 907
Model Number HE170351 Model Number HE170351 customercare@winplus.com.au customercare@winplus.com.au
Frequently Asked Questions Frequently Asked Questions
Question Solution
I’m not receiving acceptable
reception When installing, take note of the direction of
your nearby antennas. You can get a good idea
of the best direction to face your antenna by
looking at those around you.
If you are replacing an already mounted
antenna, take note of the height and direction
of the old antenna to get a good idea of where
to start.
My cable isn’t long enough to reach
my TV If you require additional cable length, contact
your local electrical or electronics supplier.
You require an F-Type coaxial cable with a male
PAL connection.
I can’t get enough height to mount
the antenna from my fascia The mounting pole can be used to give
additional height or to extend the antenna
further. Try assembling the mounting pole
and faceplate in different combinations to suit
your needs.
Can I mount this antenna to my caravan? The mounting bracket included with this kit
has been designed predominantly for homes
and structural installation. The antenna can be
used in any stationary outdoor application.
If you wish to mount the antenna to your
caravan, contact your caravan supplier for
further information.
Will this antenna receive digital TV? Yes, this antenna can receive all free to air
channels that are available in your area.
Depending on the reception provided by local
broadcast towers, all channels may not be
available in your region.
Can I install this antenna inside my roof? This is not recommended. You may receive
poor reception as a result of interference.
Which direction should the antenna face?
You should face your antenna towards the
nearest broadcast location. The smallest
elements should face the broadcast tower
My reception on my TV is fine, but it is fuzzy
on a 2nd TV This may be due to poor installation or a
wiring fault. It is recommended you contact a
professional installer if you are experiencing
any wiring or cable faults.