English
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For detailed and up-to-date FAQ’s, please visit
www.cobra.com/support/faqs
.
Situation
Cause/Solution
Camera cannot turn on
Power is low. Recharge battery
Camera is frozen
Press and hold
for 5 seconds to force shutdown; press again to
turn on
Camera cannot record
• No microSD card or microSD card is full
• microSD card cannot be recognized
• Format microSD card or replace microSD card
Camera cannot connect to
AP or could server
• Invalid AP name or password
• Weak WiFi signal or not in WiFi coverage
• No internet or cloud server is temporarily unavailable
• Connection may be blocked by a firewall
Smartphone cannot find
camera
• Camera WiFi is disabled or not in WiFi coverage
• Smartphone WiFi is disabled
• For iOS users, camera name is not selected in WiFi settings
• Tap [Refresh] button on Drive HD™ App
• Wait 1-2 minutes for WiFi connection to fully establish
• Turn both the phone and camera off, and then try again
Smartphone cannot watch
live view
• Weak WiFi signal
• Camera is recording
• Camera is connected to another smartphone
Smartphone cannot connect
to cloud server
Check mobile 3G/4G or WiFi internet connection
Forget camera
password
Enter camera settings menu and select [Settings]
[Factory Reset] to set
to default.
Troubleshooting
Your Dash Cam
Troubleshooting
Summary of Contents for Drive HD CDR 900
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