14
7.25. Web platform and mobile APP instructions
You must register your account at www.gpstrackerxy.com before using the web service and the
mobile APP, The user id and password for web platform and mobile APP is same.
7.25.1 Login www.gpstrackerxy.com, and choose the server to register to.
7.25.2 Filling the user id you like, password and the 15 digits IMEI of the tracker to complete the
registration.
7.25.3 Login your account and you will see your tracker appears in the terminal list, but the status is
offline (grey color). If you want to track more than one tracker in the same account, please click
“system settings”
“terminal management” to add more trackers.
7.25.4 Configure your tracker to web platform to track it online
Step I: Configure APN, please refers to 7.24.1
Step II: Configure user name and password of gprs, please refers to7.24.2
Step III: Configure IP and port, please use the corresponding IP and port of the server you choose,
refers to 7.24.3 for details.
Step IV: Switch to GPRS mode, please refers to 7.24.4
Please wait about 1 minute after received “GPRS Ok”
，
then you will see you tracker
become online (Green color), and now you can click the commands menu on the web
platform or Mobile APP to configure the trackers.
8 .Cautions
Please comply with the instructions to extend the unit life:
1. Keep the unit dry. Any liquid, i.e. rain, moisture, may destroy or damage the inside circuitry.
2. Don’t use & store the unit in dusty places.
3. Don’t put the unit in overheated or overcooled places.
4. Handle carefully. Don’t vibrate or shake it violently.
5. Don’t disassemble or refit the unit.
6. Please refer to the user manual before using the unit.
9 Faults & The solutions
Faults
Solution
Fail to turn on
Check the battery and see if it is charged.
No GSM Signal
Please make sure SIM Card is GSM Network and installed
correctly, also call display should be on; no call transfer and PIN
code off.
Check whether the power supply voltage is normal
No GPS Signal
A more open view of the sky is recommended to make sure the
device can receive the GPS signal normally.
