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Frequently Asked Questions
Q: WHY WILL MY SAUNA NOT HEAT UP, AND/OR I HAVE A HEATER NOT PRODUCING HEAT?
A: Most likely one of the heater banks did not get connected during the installation procedure. Double check
that all of the Black 110/120v cords on the top of the unit and under the bench(s) are connected and pushed
in all the way. If you still feel a cold heater, unplug the sauna and remove the 6 screws holding the heater
cover to the wall. You will see a white electrical connection behind the heater, which connects the heater to
the sauna. Make sure this connection is pushed all the way in, as well as the wires going into the white
connections. Finally, plug the sauna back in and retest.
Q: MY SAUNA IS PLUGGED IN, HOWEVER I DO NOT SEE A RED POWER LIGHT ON THE CONTROL PANEL?
A: After checking the outlet for power, check that the large 8-pin ribbon wire on top of the unit is plugged in.
Q: WHY IS MY TEMPERATURE DISPLAY BOX SHOWING -22 DEGREES?
A: The display of -22 degrees indicates a loose connection of the 2-pin ribbon cable (temperature sensor). This
can be located on the top of the sauna above the control panel. If it cannot be located, it may not have been
threaded through the roof cap during assembly. Once located, plug the cable to the corresponding 2 pin
ribbon cable located on the roof cap that leads to the temperature sensor.
Q: WHAT IS THE OPTIMAL TIME/TEMPERATURE FOR A TYPICAL SAUNA SESSION?
A: After breaking a sweat, 20-30 minutes is a good session. A temperature setting of 110-135 degrees
Fahrenheit is the best range for maximum results. For the first couple of weeks of sauna use, it is
recommended that you limit your sessions to every other day and as always, DRINK LOTS OF WATER!
Q: CAN I USE MY SAUNA OUTDOORS?
A: For ease of use and impromptu access it is recommended that you locate your sauna indoors. Outside use
is only recommended in certain parts of the country and must be disclosed at the time of purchase. A cedar
wood sauna cabin as well as an outdoor cover is required for outdoor locations in order to maintain your
warranty.
Q: HOW DO I CLEAN THE INSIDE OF MY SAUNA?
A: The areas where sweat may collect can be wiped down with a diluted water and vinegar solution (5:1
ounces) on a damp cloth. Follow up with wiping down the areas with a clean damp cloth containing water
only. To save cleaning time, it is safe to place 100% cotton towels within the sauna to help collect sweat.
Laying one towel over the floor grate is recommended, as well as layering multiple towels on the bench seat.
Summary of Contents for Delmar
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