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Warranty and Return Policy
I. Coastal Saunas Limited Lifetime Warranty
1. Coastal Saunas provides the best Far Infrared Sauna Lifetime Warranty in the industry on wood components
against defective material and/or workmanship of cabinetry. Since the wood used in our infrared saunas has
been kiln dried, a certain amount of expansion and contraction occurs in the wood within a sauna
environment. This may result in minor cracks, which is considered normal, and is not considered a defect.
Every tree used to build your sauna will have different colors and grains which is considered normal and an act
of nature.
2. Coastal Saunas provides a Lifetime Warranty on all Nano-Carbon
TM
Heater Panels and 3 years on the Full-
Spectrum Panels. We provide a Lifetime Warranty on all Electrical Components. i.e.: Control Panels,
Thermostat sending unit, CPU, Terminal Blocks and relays, 12v system, wiring harness, etc. All “maintenance”
items come with their own 1-year warranty. These items include: Light Bulbs, Stereo, and Ionizer.
3. The stereo is covered by a One Year Replacement Warranty through Coastal Saunas. Unauthorized
installation or removal of stereo may void warranty.
4. All sales of custom-made Seat Cushions and Sauna Covers, and White Glove Assembly are non-refundable.
5. The Tempered Glass Door is not covered under warranty.
6. Sauna mistreatment, misuse, neglect or high traffic “wear and tear” (i.e.: broken cup holders, door handles,
wood slats, floor tiles and benches) is not covered under warranty.
7. The Lifetime Warranty comes standard with all Coastal Saunas to the original purchaser. Warranty is not
transferable between parties.
8. Proof of original purchase invoice/id, must be provided by client.
9. Any warranty items covers parts only and does not cover shipping, handling or labor. Customer can choose
to mail the faulty part back to Coastal Saunas at their expense, at which time Coastal Saunas will perform the
labor at no cost.
Commercial Application Warranty
: All Coastal Saunas used in a commercial application will come with a 3-
year Unlimited Warranty from the original date of purchase. All warranty qualifications and disclaimers apply
over the three-year warranty term.
Summary of Contents for Delmar Series
Page 20: ...20 Control Panel Instructions ...
Page 22: ...22 Step Fourteen SWEAT ...
